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ATMIA ConferenceATM Security &Business IssuesDalhousie Castle

Alan Townsend

New Scotland Yard

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Beginning, Middle & End

Statistics & scale of the problem

Key issues & drivers

The future & UK reduction strategies

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Traditional Robbery Targets

Banks

0

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400

500

1 9 9 1

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Building Societies

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Post Office

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Growth of ATMs in UK

1992 - 18650

2000 - 29300 2002 - 41438

2003 - 47112 2004 - 53990

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Market Share

2002 2003 2004

Branch - 19067 19165 19146 Remote - 11798 12880 13745

IADs - 5895 12263 21099

2002 2003 2004 Branch - 51.8% 43.2% 35.4% Remote - 32.0% 29.0% 25.4% IADs - 16.0% 27.6% 39.0%

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Joint ATM Crime Statistics

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50

100

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400

2001 2002 2003 2004

Cash in Transit

Banks

IAD's

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IAD ATM Crime Statistics

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20

30

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50

60

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2001 2002 2003 2004 2005

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Joint ATM Crime Type

2002 2003 2004

Burglary 29% 45% 50% Ram Raid 24% 13% 16% Robbery 47% 42% 34%

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Joint ATM Crime Location

Incidents by Location

Trans port Term inal2.5%

Branch

5.1%

Supermarket5.5%

Other No n Branch0.5%

Other 1.6%

Petrol Station21.4%

Pos t Office6.9%

Other Retail9.2%

Leis ure Facility25.1%

Convenience s tore22.1%

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ATM Losses

2004

Banks 0.71m IADs 1.90m

Building Societies 0.10m Cash in Transit 7.10m

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Key Issues & Drivers

Reduced risks for traditional targets Scale of growth of ATMs Growth in deployments & variety of

locations Proportionately faster growth of

crime risks & security issues Significantly increased losses

Where will Chip & PIN displace crime

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Criminal Business Plan

Least amount of effort in planning &execution

Lowest level of pre-event expenditure

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Tools of the Trade

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Criminal Business Plan

Least amount of effort in planning &execution

Lowest level of pre-event expenditure

Lowest risk of arrest & sentence Maximum level of profit

= ATM CRIME

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Bad Publicity

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Personal Safety

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Prevention Tool Box

Risk assessments Staff training Design

Staff numbers Visibility Safety procedures Alarm systems Personal alarms

Alarm monitoring

CCTV Siting Access Control

Locks & Safes Bollards Anchoring Locking bars Cash degradation

Communication

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The Insurers Dream

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What Does the Future Hold

60000 ATMs by December 2005 ATMs in BT telephone kiosks

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Future ATM Sites

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What Does the Future Hold

60000 ATMs by December 2005 ATMs in BT telephone kiosks

Multi-functional ATM kiosks

ATMs in second choicelocations IADs running FI estates

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Current Initiatives

ATM Security Working Group APACS On-Line & ATM Crime Group

GASA Cognito & Best PracticeGuidelines

Op. ARTIC / Op. BANDSAW 2 / Op.FEDERAL ATM Deployers Police Liaison Group

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Some Good News

ConvenienceStoreMagazine -March & April

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Conclusions

Cash will always be the criminal target

Traditional targets are less vulnerable Exponential rise in ATM deployment

What effect will Chip & PIN have? Partnership is the way forward

Joint action is the key to reduction Strategic planning is essential to deal

with future ATM crime risks

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ATMIA ConferenceThank You

+44 (0) 7973 818927info@banknotewatch.co.uk