Atlassian Unite - Scaling JIRA in Agile enterprise software development
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Transcript of Atlassian Unite - Scaling JIRA in Agile enterprise software development
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Atlassian Unite!
Scaling JIRA in Agile enterprise software development
Aidan Johnstone Technical Project Manager | Telefónica Germany [email protected] Frankfurt, 20th March 2012
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Worldwide and throughout Germany
1
Roughly 21 million customers
Over €5 billion revenue in 2011
Scalability of JIRA @ Telefónica Aidan Johnstone
Telefónica Germany is part of Telefónica S.A., one of the largest integrated telecommunication operators in the world.
More than 1,000 o2 shops and o2 partner shops
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Scaling JIRA in Agile enterprise software development
2 Scalability of JIRA @ Telefónica Aidan Johnstone
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It’s not about Scrum in the enterprise Agile Project Setup: Coordination & Synchronisation:
3 Scalability of JIRA @ Telefónica Aidan Johnstone
Team Shop
Team VVL/CSC
Team Login
Team CMS
Backlog Backlog Backlog Backlog
Content Team
Information Architecture
Team
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It’s not about Greenhopper Shop Team Facts: Managing Cross Team Impact (Shop Backlog in JIRA)
4 Scalability of JIRA @ Telefónica Aidan Johnstone
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What then?
5 Scalability of JIRA @ Telefónica Aidan Johnstone
It’s a real life example It’s about the administration of JIRA…
...and about how JIRA scales.
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Background information
6 Scalability of JIRA @ Telefónica Aidan Johnstone
What do we use JIRA for? § Everything! Bugs, Projects, Tasks
Who uses JIRA? § Development, Business, Agencies
Back-up every 24hrs
Many other tools used within Telefónica
Only 1 of several JIRA instances in the company
Most of company doesn’t use JIRA
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7 Scalability of JIRA @ Telefónica Aidan Johnstone
Statistics
Telefonica’s JIRA instances
Since
Users (incl. inactive)
Administrators
Projects (incl. inactive)
o2 Germany
Telefonica Germany
Hansenet (Alice)
§ 2004
§ 54 (155)
§ 461 (1036)
§ 12
§ 2010
§ 27
§ 224 (224)
§ 27
§ 2006
§ 70*
§ 1142* (1142)
§ 2
Permission Schemes
Custom fields § 181
§ 46
§ 8
§ 16
§ 187
§ 70
License Type § Unlimited § Unlimited § Unlimited
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8 Scalability of JIRA @ Telefónica Aidan Johnstone
Empowerment Agility
Principles
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Keeping it flexible
9 Scalability of JIRA @ Telefónica Aidan Johnstone
Keep administrators near to users
Increase the number of administrators proportionally with users
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Where are the boundaries?
10 Scalability of JIRA @ Telefónica Aidan Johnstone
1. 450 users and going strong
2. Every company is different
• Can you keep adding administrators?
• Are there natural system boundaries?
3. Ask yourself 2 questions:
• Size
• Usage patterns
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Can you keep adding administrators?
11 Scalability of JIRA @ Telefónica Aidan Johnstone
Decentralised administration leads to housekeeping problems
Unclear responsibility
Less time spent finding solutions
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Are there natural system boundaries?
12 Scalability of JIRA @ Telefónica Aidan Johnstone
Features are grouped together 1:N Projects
Users Settings Schemes Fields
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Next steps
13 Scalability of JIRA @ Telefónica Aidan Johnstone
Help enable others in the company to set up their own JIRA instances, so that JIRA remains the popular and useful tools that it currently is.
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Summary
14 Scalability of JIRA @ Telefónica Aidan Johnstone
Started small
Going strong
Need a plan going forward
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