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Atlantis IBIM Program at the University of Deusto Why does my company need OpenERP?
Why does my company needOpenERP?
OpenERP: Open Source Business Application
Alex Rayn Jerez 2011
Atlantis IBIM Program at the University of Deusto29th of March 2011
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Atlantis IBIM Program at the University of Deusto Why does my company need OpenERP?
Main objectives
Explain and detail why any given company should deploy anERP information system within its organization
Expose the main advantages of adopting an Open Source
Business Application
Brief review of OpenERP as a tool that improves the managementof enterpresarial resources
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Table of contents
Introduction to Information Systems Why does my company need and ERP solution? ERP implementation What is OpenERP? OpenERP project OpenERP community OpenERP technology How does OpenERP do business? Implementation approaches
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Introduction to Information SystemsOrganizational management
21st Century organization: coordinated decision-taking process any given employeemust have access to any given resource withing the company
We need an information system to make that possible A set of organized elements thatreceive information, process it and generate a result that will later be used to achievesome of the established goals
In the business management field, we will mainly be interested in business informationsystems (also known as management information systems)
A business or management information system is a set of people, technologies andprocedures that resolve business problems
Compared to other information systems, these ones mainly focus in
automatizing and giving support to the decision taking process
They play a key role within organizations
They channelinformation along different departments in the company
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Introduction to Information SystemsComponents
Humancomponent
Technologicalcomponent
Organizationalcomponent Information
InformationInformation
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Introduction to Information SystemsEverything is about information
Data: gathered facts within the organization. They are raw data, this is,not processed yet
Information: processed data and presented personalized to the end-userKnowledge: solutions for problems. Needed information and rules toresolve some given problems
Wisdom: it simulates the behavior of an expert in a particular domain(expert systems, Data Mining, etc.)
Intelligence
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Introduction to Information SystemsHistory
ERP: 1990
MRP II: 1970
MRP: 1960
Controlling Sales & Distribution Material management
Financial accounting
Investment management
Personal management
Quality management
Human Resource Management
Plant maintenance
Sales & Operations Planning
SimulationForecasting
Master Production Schedule
Material Requirements PlanningCapacity Requirements Planning
Execute capacity plans
Execute material plans
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Introduction to Information SystemsClassification
Business Management Support systems (chronological order)
TPS: Transactional Processing Systems. Management of the informationlinked to the transactions within the organization
A TPS must pass ACID test (Atomicity, Consistency, Isolation and
Durability). Main characteristics: agile answer, reliability, not so flexible andcontrolled processing
MIS:Managerial Information Systems. Solution for general businessproblems, mainly ones linked to C-level domain
They are based in the information received from administrative reports
(generally standardized), general statistics and some other less formal sources(buzzes, unofficial discussions, political trends, education, previousexperiences, etc.). Nowadays, they are not so frequently used, since they arenot so unbias
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Introduction to Information SystemsClassification (II)
Business Management Support systems (chronological order)
OAS: Office Automation Systems. It helps for the classic office work that mustbe done within an organization.For example: office suites (OpenOffice,Microsoft Office, etc.), calendars (GCalendar, etc.), etc.
ERP:Enterprise resource planning. Unified and coordinated management ofall the resources used within the organization, taking advantage of theinformation generated across all the departments and functional areas
Resource scheduling
A set of functional modules
Software architecture that eases the flow of information
Management information system that supports the decision-taking process
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Introduction to Information SystemsClassification (III)
Business Management Support systems (chronological order)
CRM: Customer Relationship Management. Integral management ofcustomers' relationships, analyzing gathered data through external sources
Look for patterns or profiles within clients (Behavioral targeting)
i.e. SugarSugarCRMOpen Source (Sugar Community Edition) based on LAMP (Linux-Apache-MySQL-PHP)
Personalized solutions developing own-modules (open source)
Business model based on open source: Irontec
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Introduction to Information SystemsClassification (IV)
Business Management Support systems (chronological order)
SCM: Supply Chain Management. It helps the company in the way it receivesraw material that later employs in the development of the product or theservice, besides of the later distribution to the clients
A nice management of the supply chain will consider every event relatedto the company and every aspect that could alter the supply
The MIT Beer Game: http://beergame.mit.edu/
The management of the supply chains deals with these problems:
Distribution network's set-up and configuration
Distribution strategy
Information
Stock management
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Introduction to Information SystemsClassification (V)
Support for decision-taking process (Business Intelligence)
Knowledge generation based on data flows (manufacturing, enterprise scope,macroeconomic indicators, etc.) a company owns in order to gain a competitiveadvantage over main competitors
Data gathering techniques:
ELT: Extract, Load, Transform
ETL: Extract, Transform, Load (the most used one)
Through Business Intelligence solutions, we will achieve computer models for anoptimumperformance
Is so profitable a Business Intelligence solution?It depends on the organizational expectations
7.500.000 results in Google entering business intelligence failure
Main big software companies (IBM, Microsoft, Google, Accenture, SAP AG, HP,Yahoo!, etc.) are betting for BI tools
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Introduction to Information SystemsClassification (VI)
Support for decision-taking process (Business Intelligence)
DSS:Decision Support Systems. It helps analyzing key businessvariables in order to support decision-taking process
EIS:Executive Information System. Focused on executive business
management, it analyzes current situation and values businessevaluation in order to ease decision-taking process. Goals:
Inform about important management aspects
Help in the decision-taking process in every step involved in thebusiness life cycle, gathering information from them
Offer a whole view of the business
It exposes stakeholders' information (competitors, economicindicators, clients, etc.) to take decisions
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Introduction to Information SystemsClassification (VII)
Support for decision-taking process (Business Intelligence)
Datawarehousing: collection, storage and management of huge volumes of data
OLAP: On-Line Analytical Processing. It helps data analysis through queries tomultidimensional structures
Datamining: advanced methods that allow explorations throughout hugevolumes of data in order to find/generate implicit information, this is, notobvious business information. i.e. client behavior patterns (beers and diapers),product associations (mint and wine), game patterns (NBA), etc.
Knowledge Management Systems (Expert systems): emulate the behavior of anexpert in a specific domain, employing its knowledge
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Why does my company need an ERP?Introduction to ERPs
A brief history of the Enterprise Resource Planning systems
1960 - 1970: tailor-made software
1970 - 1990: standard software
1990 - 2000: first ERPs
From 2000 onwards: ERP, e-Business, s-Business?
Tailor-madesoftware
Internet
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Why does my company need an ERP?Improvements
Information access centralized database
Process and resource management
International operations supporting different tax systems, bank regulations,invoicing systems, currencies, languages, etc. (i.e. IFRS and Basilea regulations)
It reduces paper documentation, since it just uses online documents, easily accessibleand easy to update (Online business vs.Physical business)
Some news backing the apparent improvements
IDC report: 8,1% CAGR for the ERP marketin 2011
Gartner Says Worldwide Enterprise Software Revenue to Surpass $232.000 million
in 2010
h d d
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Why does my company need an ERP?Improvements (II)
Information management
Wh d d ERP?
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Why does my company need an ERP?Improvements (III)
Enterprise resource coordinated management
Internet
Internet
Internet
Wh d d ERP?
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Why does my company need an ERP?Improvements (IV)
Enterprise resource coordinated management (cont)
Modern global supply chains, experts say, mirror complexbiologicalsystems likethe human body in many ways ERP is absolutely compulsory!
The global flow of goods routinely adapts to all kinds of glitches and setbacks
A supply breakdown in one factory in one country, for example, is quicklyreplaced by added shipments from suppliers elsewhere in the network
i.e. When a volcano erupted in Iceland last spring, spewing ash acrossnorthern Europe and grounding air travel, supply-chain wizards were putto a test, juggling production and shipments worldwide to keep suppliesflowing
Consider computing and electronicsIn the early 1990s, virtually all 486-microprocessors were made at a single Intelfactory near Jerusalem
In 2011, production for major components (semiconductors, screens,microprocessors, etc.) is spread across several countries
Wh d d ERP?
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Why does my company need an ERP?Improvements (V)
Enterprise resource coordinated management(cont)
Apple, like all major companies these days,treats its supply-chain operations as a tradesecret
The field of buying and shippingsupplies hasbeen transformed in the last 20 years
Globalization and technology have been thedriving forces supply lines are longer andfar more complex than in the past
The ability to manage these complexnetworks, experts say, has become possiblebecause of technology
Sophisticated software for tracking andorchestrating the flow of goods worldwide
Wh d d ERP?
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Why does my company need an ERP?Improvements (VI)
Aalsmer, Noord-Holland: the flowerCapital of the world
Wh d d ERP?
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Why does my company need an ERP?Productivity
Many studies have shown that the wider use of information and communicationtechnologies (ICT) explains why the USA is more productive than the European Union
Until the mid-1990s, EUproductivity had been converging towards USproductivity
Since then, US growth has accelerated and the US-EU gap has widened
The production and use of information and communication technologies (ICT) aremuchlower in the EU than in the US and that this explains much of the relativeslowdown
Why has the adoption of the new ICT been much slower in the EU?
The adoption is associated with an increase in the variance of firm productivity
For example, implementation of advanced business software like SAP andOracle requires a new organizational structure and the outcome isinherently uncertain
The variance of firm productivity is therefore relatively large in sectors thatintensively use ICT
Why does my company need an ERP?
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Why does my company need an ERP?What does it mean for me as a company?
Analysis: client needs + projects' dimensions
Methodology: it is more than a tool, since it allows to establish amanagement philosophy in the company organizational model
Training: for employees and other companies
Why does my company need an ERP?
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Why does my company need an ERP?DIKW Pyramid
+
Intelli
gence
Data
Information
Knowledge
Wisdom
Data
Evaluation
Challenges
DIKW Pyramid
Data
Wisdom
ERP implementation
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ERP implementationChronological process
Chronological steps prior to being in production phase the ERP
1) Take the decision to implement an ERP
2) ERP selection
3) BPR (Business Process Reengineering)
4) Implementation
5) Entering to production
6) Success analysis
ERP implementation
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ERP implementationChronological process (II)
Why it is recommended to change business practice to suit the ERP software ratherthan customizing the software?
Before implementing an ERP software the organization needs to:
Analyze currentprocesses
Identify non-value adding activities
Redesign the process to create value for the customer
Then, develop an ERP system package to suit the organizations requirements
A key contribution of ERP software is the bundled business process knowledge thatcomes along with ERP software
These processes have evolved over the past two decades of ERP implementationin some of the most well-managed corporations around the world
By adapting to those processes that have proved successful in some of the finestcorporations around the world, an organization implementing ERP would get theadvantage of these best of the breed practices consultant recommendations
ERP implementation
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ERP implementation1) Take the decision to implement an ERP
Do we already have clear that we need an ERP for our company?
Fast technological changes have provoked companies not to demand specificsolutions for their problems, but integrated solutions such as ERP
When C-level managers realize that profitsexceedcosts when every single departmentis sharing information through an ERP, they ask a consulting firm to assess them in
choosing and deploying an ERP solution
Some questions to answer:
Where is the company right now?
Where does the company want to be?
What is exactly what the company needs?Where exactly do we must start?
Who is the responsible?
ERP implementation
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ERP implementation2) ERP selection
Prior to choose a specific solution, we must check that
Every single functionalaspect is properly covered
Processes are properly integrated
Lately deployedIT Are they compatible with the new solution?
Customization capacity (specific software) and parametrization utilitiesCan the business absorb implicit cost?
Is the ROIpositive? (regarding also opportunity costs)
ERP implementation
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ERP implementation2) ERP selection (II)
Proprietary ERP software
Microsoft Dynamics NAV, Sage/API, SAP R/3, BAAN, Oracle E-Business Suite y JD Edwards, Eurowin, etc.
Free and Open Source ERP software
OpenERP, Compiere, Open Bravo, Apache OFBix/opentaps, ERP5,OpenMFG, OpenPro, etc.
List of ERP software packages
http://en.wikipedia.org/wiki/List_of_ERP_software_packages
ERP implementation
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ERP implementation2) ERP selection (III)
ERP implementation
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ERP implementation2) ERP selection (IV)
ERP implementation
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ERP implementation2) ERP selection (V)
In 2010 (of over 1.600 companies)Tier II solutions have increased their marketshare by 30% since 2008
SAP is still the benchmark in the ERP market
OracleeBusiness has been the most demandedsolution
Dynamics the most profitable one (payback andROI)
In almost 72% of the implementations,parameterizations were done, while in up to24% of them almost full parameterizations
Tier I solutions usually require moreparameterizations than Tier II and III solutions
Albeit 72% of the companies answersatisfactorily to the performance of its vendor,55% of them expose how their solutionsprovided 30% or less of the expectedprofits
ERP implementation
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ERP implementation2) ERP selection (VI)
ERP implementation
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ERP implementation2) ERP selection (VII)
The closest future
CRM and SCM integration (OpenERP has some modules that already do it CRM & SRM)
With GSI Deal, eBay Shifts to Big Retail: EBay, synonymous with second-hand wares, is seeking anew retail identity, from small power sellers to connect with large retailers (Toys R Us,
Aropostale and Kenneth Cole, etc.). [03/29/2011]
Web architecture instead of desktop (OpenERP offers both GTK client and web)Wireless technologies and progress in mobile technologies
Why SAP Is Buying Sybase for $5.8 billion; SAP relies on Sybases strengths in transportingdata to and from the smartphones of customers. [05/12/2011]
Open Source ERPs are a down to earth solution (both on functionality and acceptance)
Big corporations were the first ones to deploy ERPs
But, recently, SME (95% of employment in Spain) are starting to grab market share
SAP launches innovative new solution for U.S. SME businesses; While many SME haveinvested in multiple software applications, several report that they lack the ability to access the
information they need, when they need it, to make critical decisions. [09/14/2011]
ERP Implementation
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ERP Implementation3) BPR (Business Process Reengineering)
It is a key pre-requirement to any implementation
It emphasizes current system's drawbacks
It stresses and tries to maximize the productivity restructuring and reorganizinghuman resources, departments, functions, etc.
Basicprinciples:
Understand
Simplify
Automate
Tools: brain storming, previous complaints, interviews with the responsibles, job title
definitions, etc.
ERP Implementation
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p e e tat o4) Implementation
An ERP implementation it is a long process that implies two working groups:
Parameterizing group: consulting firm
Implementation group: within the organization or a consulting firm
Classic question: how long will it take the implementation?
Commercials usually say that 6 to up to maximum 9 monthsHowever, it usually takes between 18 and 24 months usually (a recent study to 1.600ERP implementations over the world fiexed the average on 18 months)
Problem: those are the months for the go-live (one the main phases, see next slide)
This includes the implementation of the basic functionality, but it is just an initial step
until the company really sees aReturn On Investment (ROI)
Similar to what happens with the Social Media strategyHow can I know that an ERP will be profitable for my company?
ERP Implementation
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p4) Implementation (II)
ERP Implementation
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p4) Implementation (III)
The Great Mystery of the ERP 10-Year Itch: Why Businesses Can't Seem to Stick withTheir ERP Software for More Than 10 Years?
Like most capital investments, CIOs and CFOs typically expect the investment intheir new ERP software to last ten or more years
Problem: technology fastchanges that it is simply not feasible to remain too far
behind the curve for too longWhat is new in 2011? SaaS, cloud-based and hosted ERP software
Even if your software isn't outdatedper se, there are enough ERP vendorsdeveloping compelling new solutions that make it tough to not at least thinkabout replacing your current system
In most cases, however, the software itself isn't the problemMost of the leading vendors in the marketplace have been around for 20 years ormore, so you would think that their offerings would be keeping up to date withtechnology trends (JD Edwards from Oracle, BAAN from Infor, and Epicor)
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p4) Implementation (IV)
It all comes back to misalignment between the business and the software itself
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p4) Implementation (V)
The business is not going to stand still just because you don't want to deal with replacingyour ERP software
ERP vendorisn't going to create a custom application just for you that meets all of yourevolving business needs
First: do not stop upgrading your software. ERP vendors spend millions of dollars
each year on making their software better, faster, and more robust to meet changingbusiness needs, so the longer you wait to upgrade, the more you are exposingmisalignments in the software
Second: revisit your software on an ongoing basis. You may find that it's time toreplace it with something new, but you may also find that some simple configurationchanges to the software or business process improvements will close the gap between
what it's doing now and what the business needs. It's unlikely you will delay the needfor an ERP software selection indefinitely, but it will buy you more time and a higherROI on the original investment in the meantime
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p5) Entering to production
ERP Implementation
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p6) Success analysis
Profits and returns will arrive, but we must be patient
Basic functionality of the Phase 1 just provides a 30 50% of the profits
Some companies see how their expectations are not satisfied (perhaps theproblem is that they had not established well their expectations). Perhaps,that is why 72% of them do not go over this initial phase
The important fact is to step up next two phases:
Phase 2: adding modules for report generation, exhaustive analysis,mobility, etc.
Phase 3: Business Intelligence modules. Take advantage of the full
potential of an ERP, this is, generate wisdom from itJust 28% of the companies arrive to this finish line :-(
These ones are the phases for business processes' restructuring (BusinessProcess Management, GexAP of Ibermtica, SAP Starter Kit) and changein organizational model
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6) Success analysis (II)
So, if an ERP offers me competitive advantages and a ROI, how can I measurethose returns? i.e.Panorama Consulting Group: ROI calculator
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6) Success analysis (III)
Some of the main benefits of implementing and ERP solutions:More accurate information
Tightercontrol of the costs
Faster answer to our clients
Tracking and monitoring activitiesQuick answer to technological and marketchanges
Improvement of the interrelations in the value chain
It allows to have a unique client database table for all the companies within the group
It will make easier for the internationaloperations
It allows dailyaccounting
Reduces paper documentation
Reduces activity duplication
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6) Success analysis (IV)
Some of the main benefits of implementing and ERP solutions (continuation)Better stock management
Quality improvement
Reliability in service dates
Reducesoperationalcosts
ERP Implementation) l ( )
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6) Success analysis (V)
Some of the main costs of implementing and ERP solutionsObvious costs (/$)
Licensing (if applicable)
Parameterizing and consulting firms
Internal team hours,
Learning courses
Administration costs
Resource and function adaptation
Development of new functionalities
Other maintenance costs (back-ups, updates, etc.)
ERP Implementation) S l i (VI)
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6) Success analysis (VI)
Some of the main costs of implementing and ERP solutionsLess obvious costs (/$)
Loss of clients when the system fails
Operational delays
Fails while parameterizing, defining, etc.
Uncertainty risks when choosing software supplier
Some employees' responsibilities
Migration of databases
Structural organizational problems are not fixed just by implementing and ERP
They do not imply previous and later steps/phases if it is a partial implementation
ERP Implementation) S l i (VII)
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6) Success analysis (VII)
The parameterizing of some ERPs is quite limitedSome ERP are quite expensive (SAP Business One 20.000 + programmer forabout 3.000 )
Some ERP are seen by the market as very stiffand hardlyadaptable solutionsfor the organizational workflow and business process requirements (in OpenERP
both workflow and business processes are quite intuitive)http://doc.openerp.com/book/1/1_2_Guided_Tour/1_2_Guided_Tour_openerp.html#process-management
This latest argument is the most important one when refusing to implement anERP in the organizations
And what aboutselecting an
Open Sourcesolution for
my company?
What is OpenERP?
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p
A set of integrated solutions (all the pieces in the puzzle) forenterprise management
It automates and organizes business processes
What is a business process? Porter's value chain
Infrastructure
Internallogistics Operations
Externallogistics
Salesand
marketing
After-salesservices
Research and Development
Human Resources
Administration
What is OpenERP? (II)
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p ( )
Free license, cross-platform and web and desktop clients
Integral: it makes possibleto control all the business
process of any givenorganization coordinating every
functional area. Everything inthe same software package
Modular: functionality isdivided into individual
modules. Parameterization andconfiguration of modules based
on the requirements of those functions.Modules: purchases, sales, stocks,
accounting, Human Resources, CRM,SRM, etc.
Adaptable: Every company is
a unique world. Configuration andparameterization of the businessprocesses and models. It allows
the development of modules
A-GPLLicense for the server + modules,GTK client and Koo client.OPL License (OpenERP
Public license) for the web client (it is a MPLWith some restrictions in the logos)
OpenERP Project
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p j
2002: 1.0 version. Originally developed as an Open Source solution by FabienPinckaers as a specific solution for an auction house
2004: first versions of TinyERP. Fabien Pinckaers sets the Belgian company TinySprl
2005: OpenERP founded by CEO Fabien Pinckaers. Fabien's vision was that
Open Source provided a better way to meet customers' expectations.
2006: 3.0 version. First version of OpenERP implemented in Spain successfully
2007: SVN repository opened. Some successful implementations. 35 officialmodules and 120 extras
2008: code in launchpad/bazaar. Community participation is opened. TinyERPbecomes OpenERP. First Spanish OpenERP Conference in Zaragoza
OpenERP Project (II)
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2009: OpenERP 5.0 is published. 114 official modules and 250 extras. Itsupposes the real launch of the OpenERP project. Implementations aredone world wide. Second Spanish OpenERP Conference hold in VilanovaI La Geltru, Catalunya
2010: in July, OpenERP Early-Adopter Preview - 6.0-dev (alpha). Great
community around the globle. It becomes the most reliable Open SourceERP. 500 published modules, 30 languages and presence in 80 countries. 3million investment of venture capital to OpenERP. Third SpanishOpenERP Conference hold in the University of Deusto in Bilbao
2011: OpenERP has released its new version 6.0. More user-friendly,
accessible, intuitive and ready to boost up a business. Response to theneeds of customers, community and industries and the answer to todaysmarket
OpenERP Project (III)
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Partners: over 150 partners deploy our software and support our customers inover 37 countries
Community: more than 1000 individuals contribute to improving the softwareevery day
Investors: OpenERP went through a first round of financing with Sofinnova a
leading European Venture capital firm and Iliad managers Xavier Niel and OlivierRosenfeld
Employees: over 100 employees. Constantly reinforcing the team
Careers: availabilities on the web site or by [email protected] ;-)
OpenERP Community
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More than 1000 individuals contribute to improving thesoftware every day. Working groups:
Expert Team
Accounting https://launchpad.net/~openerp-expert-accounting/+members
Services Management
https://launchpad.net/~openerp-expert-service/+members
Manufacturing Industrieshttps://launchpad.net/~openerp-expert-production/+members
Translators Team
Developer Team
Quality team
Committee team
Community team
Spain
Openerp Spanish Localization Project
https://launchpad.net/openerp-spain
OpenERP Community (II)
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Launchpad Community (https://launchpad.net)Supported by Canonical, it is a collaborative developmentplatform that includes following tools:
Code hosting: branches. Managed by Bazaar
Bug tracking: bugs y bugtrackerSpecifications monitoring: blueprints
Collaborative translations: translations
Documentation: sphinx y Bazaar
Management done depending on 3 profiles:Projects
Workteams
Member
Many projects and work teams around OpenERPhttps://launchpad.net/openobject
OpenERP Community (III)
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OpenERP community is very youngMost of the teams, communication channels and collaborative toolshave been set up along 2009 and 2010.
They are still being defined and adjusting some of the processes
for collaborationFrom 2010 February, exists the leader position, dedicated for thecommunity
The leader, it is the one that communicates the community with
Enterprise needs, defining and documenting processes, etc.
More detailed information about OpenERP communityhttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerp
OpenERP Technology
https://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttps://launchpad.net/openobjecthttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerp -
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PostgreSQL
eTiny
OpenERPServer
Desktopclient:
Gtk, Koo
Webclient
XML-RPC
NET-RPC
NET-RPC
All-in-one install kitGNU/Linux and Windows
Multiplatform
GNU/Linux, Windows, Mac (thereis no native version
http://devteam.taktik.be)
Potent clients
Web, GTK, Koo (Qt)
MVC scheme
Model: PostgreSQLView: XML (calendar, graphics, list,form)
Controller: Python
OpenERP Technology (II)
http://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://devteam.taktik.be/http://devteam.taktik.be/ -
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Gateways for connecting with other applications:Office suites: OOffice, MSOffice
Virtual shops: Magento, OssCommerce, VirtueMart
e-mail: Mozilla Thunderbird, Microsoft Outlook
Report generators: Jasper Reports, Ooffice
Launch cycles
Small versions (bugfixes): once a month (first days of the month)
Big versions (new functionalities): once a year (more or less)
How does OpenERP do business?
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Some Frequently Asked Questions about OpenERP and businessDoes my company really need an ERP? And OpenERP?
How does OpenERP make business with an Open Source solution?
And what about OpenERP decides to giveup offering an ERP as Open
Source? Will my company let by abandoned?After downloading by myself OpenERP package, will I not be able to installit by myself?
Now that VAT has changed in Spain, will I be affected?
Will OpenERP be able to adapt to my workingstyle?
Why do companies charge different tariffs for deploying OpenERP?
Will I have many bugs/errors for choosing an Open Source solution? Will itstop working some day?
Implementation approaches
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Traditional ERP systemsIndependent applicationsthat must later be integrated
Dedicated information to
every functional areaEach application, owndatabase, own execution anddevelopment environment,etc.
Not easy control andmaintenance of the ERP
Implementation approaches (II)
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OpenERPModular integration
Wide variety of companies'functional areas (and if for
any is not covered, it canalways be extended)
It eases the flow ofinformation focused on thebusiness processes
Centralized database
Processes' internal reviewspromotion
Implementation approaches (III)
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Analysis + Methodology + TrainingAnalysis: Which problems do you want tobe fixed for your company?
Design: design of the most suitable
solutionDevelopment + Integration
Implementation: install, configuration,training, support, set-up and
documentation
Analysis Design Development Integration Implementation
Implementation approaches (IV)
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Main activities' implementationsMinimum: invoicing and accounting
Standard SMEs: invoicing, accounting, purchases,sales and stocks
Standard Services: invoicing, accounting,purchases, sales, analytics and projects
Standard Production: invoicing, accounting,purchases, sales, analytics and manufacturing
Others: on-line shopping (oscommerce, magento,
spree), etc.
Analysis Design Development Integration Implementation
Implementation approaches (V)
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Structural implementation (support activities)CRM and SRM
Human Resource Management
Documentary Management
Email management: poweremailReports: designer, jasper_reports, etc.
Evolution in module quantity
Analysis Design Development Integration Implementation
Implementation approaches (VI)
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Specific solutionsVehicles: tracking, barcodes, quality documents, etc.
Education: Standard SME + CRM + personalizededucation modules
Renting: Standard SME + periodical invoicing
Food: tracking (by national laws), etc.
Catering: personalized modules
Business Intelligence, Direct Marketing, etc.
Analysis Design Development Integration Implementation
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ReferencesWeb sites
Break on Through to the Other Side: Moving Beyond ERP "Go-Live" to Competitive Edge and ROIhttp://it.toolbox.com/blogs/erp-roi/break-on-through-to-the-other-side-moving-beyond-erp-golive-to-competitive-edge-and-roi-40982
ERP Implementation http://panorama-consulting.com/services/erp-software-implementation/ERP ROI Calculator http://panorama-consulting.com/resource-center/erp-roi-calculator/Tier I and Tier II ERP Comparison 2008 http://whatiserp.net/erp-comparison/erp-comparison-saporaclemicrosoft-and-tier-2/
ERP Market Share And Evaluation 2010 http://whatiserp.net/erp-comparison/erp-vendor-evaluation-2010/The 2010 ERP Vendor Analysis Results Are In, and the Winner Is...http://www.backbonemag.com/Backblog/the-2010-erp-vendor-analysis-results-are-in-and-the-winner-is.aspx
OpenERP: posicionamiento en el mercado http://www.slideshare.net/izquierdosusana/openerp-presentacionComunidad OpenERP http://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerpIII Jornadas Estatales OpenERP http://www.slideshare.net/openerpsite/open-erp-jornadas-bilbao-2010-presentacin-carlos-libana-ting-y-ana-juaristiAnalysis: Why SAP Is Buying Sybase for $5.8B http://gigaom.com/2010/05/12/analysis-why-sap-bought-sybase-for-5-8-billion/SAP launches innovative new solution for US Small and Midsize Businesses http://www.sap.com/press.epx?pressID=2128OpenERP http://www.openerp.com/The Great Mystery of the ERP 10-Year Itch: Why Businesses Can't Seem to Stick with Their ERP Software for More Than 10 Years
http://it.toolbox.com/blogs/erp-roi/the-great-mystery-of-the-erp-10year-itch-why-businesses-cant-seem-to-stick-with-their-erp-software-for-more-than-1Gartner Says Worldwide Enterprise Software Revenue to Surpass $232 Billion in 2010 http://www.gartner.com/it/page.jsp?id=1437613Why it is recommended to change business practice to suit the ERP software rather than customizing the software?
http://www.eresourceerp.com/Why-it-is-recommended-to-change-business-practice.htmlStress Test for the Global Supply Chain http://www.nytimes.com/2011/03/20/business/20supply.html?pagewanted=1&_r=1&seid=auto&smid=tw-nytimestecEmployment protection and technology choice http://www.voxeu.org/index.php?q=node/6291With GSI Deal, eBay Shifts to Big Retail http://dealbook.nytimes.com/2011/03/28/ebay-to-buy-gsi-commerce-for-2-4-billion-bid/?smid=tw-
nytimes&seid=auto
http://it.toolbox.com/blogs/erp-roi/break-on-through-to-the-other-side-moving-beyond-erp-golive-to-competitive-edge-and-roi-40982http://panorama-consulting.com/services/erp-software-implementation/http://panorama-consulting.com/resource-center/erp-roi-calculator/http://whatiserp.net/erp-comparison/erp-comparison-saporaclemicrosoft-and-tier-2/http://whatiserp.net/erp-comparison/erp-vendor-evaluation-2010/http://www.backbonemag.com/Backblog/the-2010-erp-vendor-analysis-results-are-in-and-the-winner-is.aspxhttp://www.slideshare.net/izquierdosusana/openerp-presentacionhttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/openerpsite/open-erp-jornadas-bilbao-2010-presentacin-carlos-libana-ting-y-ana-juaristihttp://gigaom.com/2010/05/12/analysis-why-sap-bought-sybase-for-5-8-billion/http://www.sap.com/press.epx?pressID=2128http://www.openerp.com/http://it.toolbox.com/blogs/erp-roi/the-great-mystery-of-the-erp-10year-itch-why-businesses-cant-seem-to-stick-with-their-erp-software-for-more-than-10-years-41795?utm_source=twitterfeed&utm_medium=twitterhttp://www.gartner.com/it/page.jsp?id=1437613http://www.eresourceerp.com/Why-it-is-recommended-to-change-business-practice.htmlhttp://www.nytimes.com/2011/03/20/business/20supply.html?pagewanted=1&_r=1&seid=auto&smid=tw-nytimestechhttp://www.voxeu.org/index.php?q=node/6291http://www.voxeu.org/index.php?q=node/6291http://www.nytimes.com/2011/03/20/business/20supply.html?pagewanted=1&_r=1&seid=auto&smid=tw-nytimestechhttp://www.eresourceerp.com/Why-it-is-recommended-to-change-business-practice.htmlhttp://www.gartner.com/it/page.jsp?id=1437613http://it.toolbox.com/blogs/erp-roi/the-great-mystery-of-the-erp-10year-itch-why-businesses-cant-seem-to-stick-with-their-erp-software-for-more-than-10-years-41795?utm_source=twitterfeed&utm_medium=twitterhttp://www.openerp.com/http://www.sap.com/press.epx?pressID=2128http://gigaom.com/2010/05/12/analysis-why-sap-bought-sybase-for-5-8-billion/http://www.slideshare.net/openerpsite/open-erp-jornadas-bilbao-2010-presentacin-carlos-libana-ting-y-ana-juaristihttp://www.slideshare.net/ejordi/comunidades-software-libre-comunidad-openerphttp://www.slideshare.net/izquierdosusana/openerp-presentacionhttp://www.backbonemag.com/Backblog/the-2010-erp-vendor-analysis-results-are-in-and-the-winner-is.aspxhttp://whatiserp.net/erp-comparison/erp-vendor-evaluation-2010/http://whatiserp.net/erp-comparison/erp-comparison-saporaclemicrosoft-and-tier-2/http://panorama-consulting.com/resource-center/erp-roi-calculator/http://panorama-consulting.com/services/erp-software-implementation/http://it.toolbox.com/blogs/erp-roi/break-on-through-to-the-other-side-moving-beyond-erp-golive-to-competitive-edge-and-roi-40982 -
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Copyright (c) 2011 Alex Rayn JerezThis work (but the quoted images, whose rights are reserved to their owners*) is licensedunder the Creative Commons Attribution-ShareAlike License. To view a copy of thislicense, visit http://creativecommons.org/licenses/by-sa/3.0/
* http://img.tecnologiapyme.com/2009/12/openerp2.jpg, http://1thought2many.files.wordpress.com/2010/02/word-paperclip.jpg,http://www.nytimes.com/imagepages/2010/07/05/technology/20100706-iphone-graphic.html?ref=technology,
http://creativecommons.org/licenses/by-sa/3.0/http://img.tecnologiapyme.com/2009/12/openerp2.jpghttp://1thought2many.files.wordpress.com/2010/02/word-paperclip.jpghttp://www.nytimes.com/imagepages/2010/07/05/technology/20100706-iphone-graphic.html?ref=technologyhttp://www.nytimes.com/imagepages/2010/07/05/technology/20100706-iphone-graphic.html?ref=technologyhttp://1thought2many.files.wordpress.com/2010/02/word-paperclip.jpghttp://img.tecnologiapyme.com/2009/12/openerp2.jpghttp://creativecommons.org/licenses/by-sa/3.0/ -
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Profesor: Ing. Alex Rayn JerezBilbao, March 2011
Facultad de Ingeniera, ESIDE
Universidad de DeustoDepartamento de Tecnologas Industriales, Facultad de Ingeniera, Universidad de Deusto
Avda. de las Universidades, 24, 48007 Bilbao, Pas Vasco, Espaa
Alex Rayn Jerez
[email protected] contact me, so many other ways :-)
http://alexrayon.es/alex-rayon-20/
mailto:[email protected]://alexrayon.es/alex-rayon-20/http://alexrayon.es/alex-rayon-20/mailto:[email protected]