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Athlete Registration This step-by-step guide includes instructions on how to register a prospective student-athlete (PSA) and manage

invitations to a team's bench in the Basketball Certification System (BBCS) in order to participate in any NCAA-

certified nonscholastic event (event). Once registered, the PSA will need either accept or reject invitations from

coaches to be placed on teams in the BBCS.

Included in this document:

First Time Registration – Athlete

PSA's Required Educational Course to Participate Instructions

PSA's School Information Instructions

RENEW Registration – Athlete

Edit PSA Profile

PSA Address Documentation Requirements

Responding to Bench Invitations – Athlete

Editing Your BBCS Account Information

Forgot Your BBCS Username and/or Password

Forgot Eligibility Center Password

Forgot Eligibility Center Username

Login Trouble for BBCS?

BBCS Time Out Warning

Justification Alerts–Proof of Residency

ECAG Decision Not Yet Posted – PSA Might Be Able to Play

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First Time Registration - Athlete

If the PSA is under the age of 18, the registration of the PSA in the BBCS should be completed by the PSA's

parent or guardian.

1. Navigate to the BBCS website (https://BBCS.ncaa.org).

2. Click Create an Eligibility Center Account.

3. Enter and Confirm your email address and

click Send Email.

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4. Open your email and find the email titled NCAA Eligibility Center Verification Code.

WARNING: The BBCS will only allow an email address to be utilized on one account. If the email

address entered is already used in the BBCS or Eligibility Center, the email you receive will not contain a

verification code but instead will advise you the email address you entered has already been used. If the

parent wants to use his/her email address for access to the PSA account, but the parent is also a coach, the

parent CANNOT use the same email address on the PSA's profile. Additionally, a different email address

will need to be used for each sibling account.

5. Enter the verification code on the Account Settings screen (there is a link in the email to Account Settings if

you navigated away from this screen).

6. Select a Security question and enter a Security answer.

7. Enter and Re-type a password.

8. Complete the fields in each section, Basic Information, Contact, and Schools.

9. Save when complete.

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10. DON'T FORGET THE BBCS! Return to the BBCS by clicking the BBCS button. If you have left this screen

you can navigate to https://bbcs.ncaa.org and click Login (on the left under Athlete/Parents) or use the link in

the reminder email.

11. Click the red Edit button next to the Address.

12. Select the appropriate I Live and Lived at address since options and click Save.

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13. Athlete should add ALL addresses of residence for the current year that the PSA may use to participate with

a team. The PSA's eligibility to participate is dependent on the address type and address location(s) entered

when creating the profile. Click Add new address to add any additional addresses.

P.O. Boxes can only be entered for PSAs in very remote areas where street addresses are not available.

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14. Review the address list one last time for accuracy. Once the profile is Submitted, edits CANNOT be made

without contacting the Enforcement Certification and Approvals Group (ECAG) to make the changes

(844/562-6201 option 2; or use the Email Contact Form).

15. Verify the Phone Number and select the appropriate corresponding Number type for the PSA.

16. Enter the PSA's parent/guardian name and phone number. Note, you must first indicate whether the number

provided is in the US (Domestic) or a non-US; this will determine the format required in the phone number

field.

17. Enter the email address for the parent/guardian. This email address will NOT receive emails directly from the

BBCS and CAN be used as the account email on a different BBCS account. This email will be used for the

EC's future educational initiative to ensure the PSA is aware of all pertinent information that may impact their

eligibility.

18. Review and acknowledge the attestations listed. Confirm understanding of each attestation by selecting the

check box next to each statement.

19. Once all boxes are checked, the final statement regarding the Terms of Use and Privacy Policy will appear.

Select that check box and the blue Preview and Submit button will appear.

20. Click the Preview and Submit button and a pop-up window will appear with a summary of the information

entered.

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21. Review the information in the Registration Preview.

22. If there are problems with the registration or required fields were not completed, an error message will appear

in red at the top of the Registration Preview page and fields with issues will identified. You will need to select

the Change Information button to go back and correct the identified errors.

WARNING: Problems Saving User Account Due to Email. You may find that you are restricted from

entering your active e-mail address on your account if you have multiple user accounts and it has already

been used elsewhere. If this occurs, contact ECAG so that old account(s) can be made inactive and your

current account can be updated.

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23. If there are zero problems with the registration, the Finalize Submission button will appear.

24. Take one last look to make sure that the information on the account is accurate because once the Finalize

Submission button is selected, you will not be able to make any corrections without calling the NCAA for

assistance.

25. Once submitted, the BBCS will return to the Basic Information tab.

26. UPLOAD DOCUMENTATION. Certain address types require documentation of proof and must be submitted

when the PSA registers for their account; this allows for collection of current academic year documentation

,etc. SEE: PSA Address Documentation Requirements. The Athlete Address Requirements and

Documentation of Proof Flow Chart posted in the Basketball Certification Resources section of

www.ncaa.org/basketballcertification will identify the types of documentation expected. Coaches may also

have to submit a justification when the PSA is added to the coach's bench of participants. SEE: Justification

Alerts.

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PSA's Required Educational Course to Participate Instructions

1. Go to the My Course Information section.

2. Review the educational materials provided for the current year in to the My Course Information section.

a. Click the hyperlink that appears there for ALL education provided. Each course hyperlink will route to an

external page including a video, brochure, etc. of information the PSA needs to know.

b. Review the information provided.

3. Return to the BBCS profile page and check the box next to I certify that I have taken this course.

4. The page will refresh, and a record will reflect the course name and date the PSA reported completing the

course.

Completion of the educational course(s) is required before an adult user (coach/event operator) can add the

PSA to a team bench, roster or Participant List.

The Educational Courses requirement has been completed!

Be sure to complete school information.

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PSA's School Information Instructions 1. Navigate to the School Information tab.

2. Complete the school information fields. Completion of the School Information tab is required before an adult

user (coach/event operator) can add the PSA to a team bench, roster or Participant List. The coach information

asked for under the "My School Team" section should be the SCHOOL coach's information and NOT the

travel/non-scholastic coach information. The travel/non-scholastic coach's information will be added to the

PSA's information when the PSA is added to a bench/roster.

3. Click the Save button.

Required School Information has been completed!

Be sure to lookout for alerts from coaches requesting

permission to add the PSA to his/her team bench.

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RENEW Registration - Athlete

If the PSA is under the age of 18, the registration of the PSA in the BBCS should be completed

by the PSA's parent or guardian.

1. Navigate to the BBCS website (https://BBCS.ncaa.org) and click Login.

2. Enter the email address and password used with the athlete's Eligibility Center account and click

Sign In.

3. When you log in for the first time during a calendar year, you will see the General Information has been

auto populated from the athlete's Eligibility Center account. If any of this information is incorrect or

needs changed, log in to the Eligibility Center (https://eligibilitycenter.org/) to make any changes.

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4. The address(es) previously entered will be auto populated. If the address(es) continues to be an address

of residence for the PSA in the current year, check the box in the Verified Address column.

5. For any address that auto populated that does not apply for the current year, edit/delete to reflect ALL

addresses of residence for the current year that the PSA may use to participate with a team. The PSA's

eligibility to participate is dependent on the address type and address location(s) entered when creating

the profile.

EDIT - If you need to make changes, select the blue Edit button next to the inaccurate address and change the

text or choose a different address type. Adding a new address will not remove previous addresses; so, do not

enter an address that you already see in the list.

DELETE - Make sure that the PSA currently lives at ALL the addresses entered. DO NOT enter the PSA's

entire address history. If any of the addresses are from a previous year and no longer apply, select the red

Delete button on the right to remove the address from the list.

6. If there are new addresses that exist for the PSA, select the Add New Address button and enter the new

address.

7. For each address entered, make sure that you have selected the address type closest to your current

circumstances. The "other" option should be avoided for most PSAs.

• With my parent(s) = lives with a parent.

• At a boarding school = lives on campus of the school

he/she attends.

• With a host family = lives with nonparent family,

friend, foster family, foreign exchange program host

family, etc. Will require a transcript showing the PSA

attends school where he/she lives.

• With a legal guardian = lives with a COURT-

APPOINTED legal guardian. Power of Attorney or

notarized statement by the parent allowing another

individual to care for the PSA is not enough.

P.O. Boxes can only be entered for PSAs in very remote areas where street addresses are not available.

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• Other = RARE CIRCUMSTANCES ONLY. Try to pick one of the other options. If none of them

come close to the PSA's circumstance, then choose this option.

Be aware that documentation/proof that the address meets the NCAA requirements will be required for certain

address types when you log back in to complete the PSA's profile. Documentation must be uploaded 'that

validates the address is compliant with NCAA requirements to utilize that address to participate with a team.

SEE: PSA Address Documentation Requirements. The Athlete Address Requirements and Documentation

of Proof Flow Chart posted in the Basketball Certification Resources section of

www.ncaa.org/basketballcertification will identify the types of documentation expected. Coaches may also

have to submit a justification when the PSA is added to the coach's bench of participants. SEE: Justification

Alerts.

8. Review the address list one last time for accuracy. Once the profile is Submitted, edits CANNOT be

made without contacting ECAG to make the changes (844/562-6201 option 2; or use the Email Contact

Form).

9. UPLOAD DOCUMENTATION. Certain address types require documentation of proof and must be

resubmitted when the PSA renews their account; this allows for collection of current academic year

documentation ,etc. SEE: PSA Address Documentation Requirements. The Athlete Address

Requirements and Documentation of Proof Flow Chart posted in the Basketball Certification Resources

section of www.ncaa.org/basketballcertification will identify the types of documentation expected.

Coaches may also have to submit a justification when the PSA is added to the coach's bench of

participants. SEE: Justification Alerts.

10. In the Contact Information section, the Email and NCAA ID will also auto-populate from the athlete's

Eligibility Center account. Log in to the athlete's Eligibility Center account (https://eligibilitycenter.org/)

to make any changes to the email address.

NOTE: If the parent wants to use his/her email address for access to the PSA account, but the parent is also

a coach, the parent CANNOT use the same email address on the PSA's profile. The BBCS will only allow

an email address to be utilized on one account.

WARNING to AOL, MSN, Earthlink, Verizon and iCloud Users – These providers have been known to

reject the emails generated by the BBCS, making it impossible for you to confirm your account without

contacting ECAG for assistance. It is suggested that you utilize a different email address on your BBCS

profile so that you don't miss any notificaitons. If you do not have an email address from another provider,

you may want to create a free account (Gmail. Yahoo, etc.) and have it forwarded to the email you check

regularly.

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11. Verify the phone number for the PSA is still accurate.

12. Verify the PSA's parent/guardian name and phone number is still accurate.

13. Enter the email address for the parent/guardian. This email address will NOT receive emails directly from

the BBCS and CAN be used as the account email on a different BBCS account. This email will be used

for the EC's future educational initiative to ensure the PSA is aware of all pertinent information that may

impact their eligibility.

WARNING: Problems Saving User Account Due to Email. You may find that you are restricted from

entering your active e-mail address on your account if you have multiple user accounts and it has already

been used elsewhere. If this occurs, contact ECAG so that old account(s) can be made inactive and your

current account can be updated.

14. Review the educational materials provided for the current year in to the My Course Information section.

a. Click the hyperlink that appears there for ALL education provided. Each course hyperlink will

route to an external page including a video, brochure, etc. of information the PSA needs to know.

b. Review the information provided.

15. Return to the BBCS profile page and check the box next to I certify that I have taken this course.

16. The page will refresh, and a record will reflect the course name and date the PSA reported completing

the course.

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Completion of the educational course(s) is required before an adult user (coach/event operator) can add the

PSA to a team bench, roster or Participant List.

17. Review and acknowledge the attestations listed. Confirm understanding of each attestation by selecting

the check box next to each statement.

18. Once the first three boxes are checked, the final statement regarding the Terms of Use and Privacy Policy

will appear. Select that check box and then select the Confirm Updates to My Profile button.

19. A message will show the account has been successfully submitted.

20. Navigate to the School Information tab.

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21. This tab will appear blank when accessed each year. Complete the school information fields. Completion

of the School Information tab is required before an adult user (coach/event operator) can add the PSA to

a team bench, roster or Participant List. The coach information asked for under the "My School Team"

section should be the SCHOOL coach's information and NOT the travel/non-scholastic coach

information. The travel/non-scholastic coach's information will be added to the PSA's information when

the PSA is added to a bench/roster.

22. Click the Save button.

Once the renewal steps have been completed, edits CANNOT be made without contacting ECAG (844/562-

6201 option 2; or use the Email Contact Form).

Be sure to look out for alerts from coaches requesting

permission to add the PSA to his/her team bench.

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Edit PSA Profile Currently, after the PSA confirms updates on the Basic Information tab or completes their School Information

tab, most fields are locked down (the PSA cannot make any edits on those pages).

PSAs will have the ability to change the following fields in the athlete's Eligibility Center account

(https://eligibilitycenter.org/):

First Name

Last Name

Date of Birth

Gender – changes to gender will impact rosters to which PSA is already on.

Email Address - the BBCS will only allow an email address to be utilized on one account. An

error will occur at login if the email address is changed to one that is already utilized in the BBCS.

PSAs will have the ability to change the following fields in the BBCS:

Basic Information tab

Phone Number

Phone Type

School Information tab

What grade/year are you?

Anticipated "High School" Graduation Year

Height

*School's Street Address –PSA cannot edit other school address fields (e.g., City, State).

*School Jersey Number

*Position

For the fields not identified above, initial registration and the annual profile renewal process are the only two

times when a PSA can make changes.

If edits are required after the PSA has finalized the submission of the user profile, the PSA's parent/guardian will

need to contact ECAG (844/562-6201 option 2; or use the Email Contact Form) and request those changes.

Parent/guardian will need to:

1. Identify the PSA's name and email address on the BBCS account so that ECAG can locate the profile

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2. Provide a detailed description of what needs to be changed.

WARNING: If edits are necessary for the "address type" on the PSA's profile (with parents, boarding school, host

family, etc.), documentation that validates the address type will need to be submitted at the time of the request

before ECAG can/will make that change.

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PSA Address Documentation Requirements The following PSA address types require documentation to be uploaded:

• At a Boarding School

• With a Legal Guardian

• With a Host Family

• Other

Initial Registration During initial registration, the PSA can select one of the address types that requires documentation and will not

be prompted to upload documents at that time. However, when the PSA logs back into the BBCS after registration

is confirmed to complete the required 'School Information' and to confirm receipt of the educational resources,

they will then be prompted to uploaded documentation. Documents uploaded should validate/prove that the

address is compliant with NCAA requirements to allow the PSA to utilize that address for participation with a

team.

Annual Renewal of Registration When the PSA renews their registration and updates the address(es) provided on their profile, the PSA will be

prompted to upload documentation at that time (which is different than when they originally registered). Again,

documents uploaded should validate/prove that the address is compliant with NCAA requirements to allow the

PSA to utilize that address for participation with a team.

Prompt to Upload PSAs will be notified that they need to uploaded documentation in the Incomplete Registration box at the top of

their profile. (See #3 in the pink box pictured below).

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They will also see the red Add Documents button next to their address.

The Incomplete Registration messaging will disappear when all addresses that require document uploads have at

least one uploaded file. Should the PSA delete the uploaded documents so that no document is attached, the

Incomplete Registration messaging will reappear.

Explanation of What to Upload The Athlete Address Requirements and Documentation of Proof Flow Chart posted in the Basketball Certification

Resources section of www.ncaa.org/basketballcertification will identify the types of documentation expected.

Documentation is submitted by clicking on the blue Edit button or the red Add Documents button next to an

address. This will open the address entry modal that will display a message at the bottom in a pink box whenever

an address type that requires documentation is selected. Information in the pink box will explain more about what

the PSA must submit. The instructions will be specific to the "address type" that was selected. Examples of each

"address type" are pictured below:

At a Boarding School

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With a Host Family

With a Legal Guardian

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Other

To upload documents, click the Choose File button.

Navigate to locate the document(s) to upload the needed file(s) and select Open.

A 'hint' is included in the on-screen instructions for uploading multiple documents at one time.

NOTE: There is a size limitation to the file. Documents that exceed the file limitation will result in an error:

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Once the document is uploaded to the address, the button next to address changes from Add documents to View

documents.

A PSA can ONLY delete documents before selecting the Confirm Updates to My Profile button on the Basic

Information tab. After the profile has been confirmed documents can be viewed and additional documents can be

uploaded, but the Delete button will be inactive.

WARNING – Coaches will NOT be able to add a PSA to their bench if any of the PSA's addresses require

documentation and no documentation has been uploaded. Even if the address missing documentation is not being

utilized for participation with the team, if just one address for a PSA requires documentation that has not been

uploaded, that PSA will appear in bench search but will appear with an inactive account.

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Responding to Bench Invitations - Athlete PSAs will receive an email and an alert within the BBCS whenever a coach has invited the PSA to his/her bench

in the BBCS.

Email Notification of Bench Addition - PSA

Online Notification of Bench Addition - PSA Alerts are visible by logging in to the BBCS and navigating to the ALERTS section.

Once you have read the Alert, you can use the Clear Alert button to move the message from your primary Alert

list to the Archived list.

REMINDER: A coach cannot add the PSA to his/her bench unless the PSA has confirmed their registration by

clicking the link in the confirmation email, completed the School Information tab and confirmed receipt of the

educational resources in the BBCS.

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Accept/Reject Bench Invitation - PSA Navigate to the My Teams tab. Invitations that need a response are in the My Pending Invitations section. Choose

either Accept or Reject for each bench invitation.

Rejected. If the Reject button is selected, a message will appear requiring confirmation of the decision to reject the invite.

This is a precaution because once the invitation has been rejected, it will no longer be accessible to the PSA.

Additionally, the PSA's name with the Invitation Status of Sent will disappear from the coach's bench.

However, the coach can always invite the PSA to the bench again if needed (PSA rejected by mistake, changed

their mind, etc.).

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Accepted. A confirmation message will appear if the Accept button is selected.

Additionally, the coach's name and email address will move from the My Pending Invitations section to the My

Accepted Invitations section of page and the date of acceptance is documented.

''

The coach will receive an Alert that the 'PSA has either accepted or rejected the invitation. The coach WILL NOT

be notified via email.

The coach can also see the status of an PSA's invitation from their bench.

Responding to the bench invitation has been completed!

Be sure to continually check for new invites.

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Editing Your BBCS Account Information If you need to make changes to your user account due to a new address, phone number, misspelled word, etc. You

must contact ECAG (844/562-6201 option 2; or use the Email Contact Form).

Forgot Your Username and/or Password Forgot Eligibility Center Password If you do not remember your password, there is a recovery feature on the main athlete login screen.

1. Click the Forgot Password? link on the login screen.

2. You will be redirected to a screen for you to enter your email address.

3. Enter your email address and click the Reset Password button.

4. When you have successfully clicked the Reset Password button, the screen will display a message indicating

that your password has been reset and an email has been sent to you so that you

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5. Log in to your email account and you should have received the instructions email that includes a NEW

password for your account.

Forgot Eligibility Center Username Your username will always be the email address that you used when creating your Eligibility Center account. IF

you do not remember what email address you utilized, you will need to contact ECAG.

If you need to update your email address because you no longer have access to that account, and do not remember

your password to login, you will need to contact the Eligibility Center (877/262-1492 toll free) or submit a Student

Adjustment Form.

Login Trouble? Contact ECAG (844/562-6201 option 2; 317/or use the Email Contact Form) for assistance.

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BBCS Time Out Warning If you have the BBCS open and have not performed any action for a period of 30 minutes, you will see the

following warning:

Once the warning time has expired, you will be signed out of your account.

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Justification Alerts–Proof of Residency 'The BBCS flags PSAs who may be in violation of NCAA PSA address requirements when the PSA is added to

a coach's bench/roster. These flags are visible to the bench coach and any event operator in whose event the team

will participate. This may be because the prospect has more than one address entered on his/her profile, entered

one of the address types that require documentation and manual inspection of that documentation is necessary, or

the same address/phone number was entered for another individual who does not appear to be related to this

prospect.

The coach is responsible for knowing the PSA's circumstances, reviewing the documentation submitted on the

PSA's profile and ensuring that the PSA meets and has documented that he/she is compliant with the NCAA PSA

address requirements to participate with the team. The Athlete Address Requirements and Documentation of

Proof Flow Chart posted in the Basketball Certification Resources section of

www.ncaa.org/basketballcertification will identify the types of documentation expected.

If the information/documentation uploaded when the PSA registered in the BBCS is NOT enough (for example:

the PSA just uploaded a selfie from their phone, or a photo of their team), then the coach should obtain

documentation from the PSA's family that validates that the prospect is compliant with the NCAA residency

requirements. For this reason, the coach may ask the PSA/parents for additional documentation to prove

residency; so that he/she can submit it with the justification on the team's bench.

ECAG will eventually render a justification on the team's bench, but lack of an ECAG decision does NOT prevent

that PSA from participating with the team if the PSA is compliant with the residency requirements.

ECAG Decision Not Yet Posted – PSA Might Be Able to Play

CAN be put on roster. An ECAG decision is NOT required BEFORE the coach can add the PSA to a roster.

Only the UPLOADING of the documentation is required. The PSA CAN be added to a roster with or without

ECAG's decision.

MIGHT still be able to play. If ECAG has NOT rendered a decision, it is still possible for the PSA to participate

with the team. The event operator can view the justification documents and if the operator is confident that the

prospect has met the residency restrictions, the operator can permit the PSAs to participate with the team.

However, if there is any question or concern, the operator SHOULD NOT allow the PSA to participate with

the team in his/her event until the NCAA has rendered a decision because if a PSA participates in an event in

violation of the residency restrictions, future certification of the event may be affected.