At your side … FETTE COMPACTING SERVICES · OEM-spare-parts As a technological leader, Fette...
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www.fette-compacting.com At your side … FETTE COMPACTING SERVICES
Transcript of At your side … FETTE COMPACTING SERVICES · OEM-spare-parts As a technological leader, Fette...
www.fette-compacting.com
At your side …
FETTE COMPACTING SERVICES
Efficient tablet production starts well before the decision to invest in a tablet press is
made and extends far beyond actual production. Efficiency is the result of a continuous
process and successful collaboration by experts. We support you in all matters relating
to tableting – from process planning through optimum usage of installed equipment.
The 50 employees in our specially-trained technical field service (TAD) provide you with
worldwide support as do the service representatives in our national agencies. You can
take advantage of avail of our comprehensive range of consulting, training and testing
services at the locations of our five subsidiaries in the USA (Rockaway, NJ), Latin
America (Campinas), India (Goa), China (Nanjing) and Asia (Singapore).
This brochure is an invitation to obtain information on our range of services and we look
forward to the challenges you have to offer us. Wherever and whenever you need us –
we offer Service@YourSide.
Fette Compacting Services
What makes your tablet production efficient?
Service@YourSide – for all tableting matters
2 | 3FETTE COMPACTING SERVICES
EQUIPMENT
+ Pressing tools
+ OEM spare parts
+ Servicing contracts
(maintenance and installation)
+ Modernization (upgrades and
retrofit kits)
+ Reconditioned machines
PEOPLE
+ Basic training
+ Training
+ 24-hour hotline
PROCESSES
+ Basic testing, press trials and
scale-up
+ Process optimization
+ User consultation
+ OEE consulting
OEM-spare-parts
As a technological leader, Fette
Compacting consistently relies on an
OEM (Original Equipment Manufacturer)
strategy for supplying users with spare
parts. This means that we only use parts
from original manufacturers in our own
presses and components, as well as in
peripheral equipment supplied by other
manufacturers.
Spare parts are supplied through our
international logistics network from our
headquarters in Schwarzenbek near
Hamburg and our subsidiaries in the USA,
South America and Asia.
+ Design and production “on demand” in
line with original production data and
special designs
+ Access to design and technical impro-
vements, as well as comprehensive
documentation
+ On-site installation by Fette Compac-
ting service technicians (on request)
+ Optional: Individual service contracts
with warranty retention and extensions
Compression tools
Fette Compacting is the only manu-
facturer of tablet presses that develops
its own punch designs and production.
Our range of products comprises both
punches complying with the two inter-
national standards, as well as tools
for special applications – from punching
to pressing, and washing agent tabs
to tools with which even the most com-
plex product formulations in the phar-
maceuticals industry can be compressed.
Quality is considered the top priority in
punch manufacturing. Fette Compacting
largely manufactures closer tolerances
than those specified by TSM or EU
standards. This translates into some
essential advantages for users:
+ Longer service lives of both tools and
machine components
+ Less maintenance and shorter down-
times
+ Optimized lubrication and lower spare
parts costs
Efficiency via optimum equipment
OEM peripheral spare parts for
+ Fette Gratex
+ Fette Checkmaster
+ Fette Weightmaster
+ Fette WiP Center
+ Vertical de-dusters
+ PKB devices
+ Isolators
+ Metal detectors
+ In-process control units
Tablet production can only be efficient if there is optimum interplay between presses
and components. Through our comprehensive range of equipment, we support you
in improving your production output and achieving sustained competitive
advantages.
@YourSide:
Christian Schier
Phone: +49 4151/12108
Fette Compacting eCAT – your individual electronic spare parts catalog
4 | 5EQUIPMENT
We use the Fette Compacting eCAT to support you in all phases of the procurement
process. Via a secure web portal and customized login, you can obtain around-
the-clock access to the electronic spare parts catalog as well as parts lists for your
specific machinery.
The catalog is designed as a self-explanatory system and follows a logical, graphic-
supported structure. Swift and unambiguous identification of parts prevents incorrect
orders and significantly simplifies the procurement process.
+ Automatic quotations for standard spare parts with prices and up-to-date
delivery times
+ Easy and fast navigation thanks to graphic-supported design based on assemblies
+ Precise identification of parts and correct ordering thanks to customized machine
parts lists including item numbers
+ Regular machine data updates within the catalog framework
+ Choice of German or English
+ Optional: SAP/SRM interface for connection to customer procurement systems
for process automation and accelerating order processes
Plant modernization – unprecedented performance ofexisting investments
Tablet presses from Fette Compacting are capital goods in the best sense of the word. Thanks to their technical quality and durability, they guarantee top performance over and beyond the warranty and depreciation cycles typical for this sector. Our plant modernization range supports you in updating your tablet presses and making the most of your investments.
Die table segments+ Innovative segment-technology has
great performance potential
+ Reduction of cleaning times and the
risk of the cross-contamination during
product change
+ Decrease of product loss thanks
to smooth surfaces and no rough edges
Torque drive+ Boost performance with the latest
technology - up to 40 per cent
+ Despite low investment costs, increa-
sed efficiency and production reliability
can be achieved, as well as increasing
the value of the machine
Windows XP® Embedded operating system+ Increased working reliability of
Fette Compacting tablet presses via
up-to-date software and technology
+ Easy integration of new software
developments in XP-Embedded
Reconditioned – machinestraditionelle efficient
6 | 7EQUIPMENT
@YourSide:
Christian Peters
Phone: +49 4151/12280
Fette Compacting tablet presses can
be a good decision when it comes
to special areas of application or as
extremely inexpensive alternatives.
We have technicians with special
expertise perform general overhauls
of older presses which we accept for
credit when you make new invest-
ments, for example, before offering
them for sale. We offer a 12-month
warranty, as well as customizing
equipment to your requirements for
such machinery. This offer is rounded
off by reconditioned peripheral
devices and extensive provisions of
spare parts by Fette Compacting.
Air sorting+ State of the art air reject technology-
With this new version higher
process security can be achieved.
Particularly suitable for:
- very small tablets
- very light tablets
- sophisticated forms
D-Cas Upgrade for earlier generations of presses+ Tablet presses of earlier generations
can be easily transformed to a modern
level of efficiency
+ With minimal investment costs,
increased efficiency and production
reliability can be achieved, as well
as increasing the value of the machine
Service contracts – guaranteed maximum performance for your production processes
Maximum machine availability is an essential condition for efficient production. In the
form of individually-tailored service contracts, we offer you comprehensive and ongoing
support as well as on-site assistance in the event of an emergency. Depending on your
respective requirements, you can choose between three different service packages:
BASICThe module BASIC offers competent
support with the calibration of
your Fette Compacting tablet press.
In discussion with the service
technicians problems can easily be
solved.
+ Calibration
The quality of service depends entirely
on the personnel involved. Fette
Compacting is the only tablet press
manufacturer offering you international
support by a team of experts trained
specifically to deal with all issues
relating to tableting. Technical field
service (TAD) employees at Fette
Compacting have unique two-fold
qualifications: apart from being qualified
industrial mechanics, they are also
trained as electronics engineers and/or
COMFORTThe module COMFORT includes
in addition to the services of the
model BASIC also the support with
machine inspections. Well trained
service engineers from Fette
Compacting advise on the individual
needs of the customers.
+ Calibration + Inspection
PREMIUMThe module PREMIUM combines
the services of the module COMFORT
with an all-embracing consultancy
regarding compression tools.
Customers have the opportunity to
choose the dates according to their
needs.
+ Calibration + Inspection + Maintenance
@YourSide:
Bernd Klingenhof
Phone: +49 4151/12427
With multi-shift production operations and your international locations in mind, Fette Compacting offers a 24-hour
hotline service, i.e. you can reach our machine experts 24/7, 365 days a year. Apart from initial support offered
by phone, our technicians are also able to connect to your machine at your request enabling fast and uncomplicated
assistance.
PLUS+
This plus in service can be combined with each of the service packages referred to above:Basic incl. 24h Helpdesk = Basic+ Comfort incl. 24h Helpdesk = Comfort+ Premium incl. 24h Helpdesk = Premium+
Technical field service – unique specialists for unique service worldwide
mechatronics engineers, as well as having
completed a compulsory program on
tableting. This enables us to ensure that
each Fette Compacting employee paying
you a visit masters all of the mechanical
and electronic/electrical components of
your tablet press and its peripheral
equipment. Around 50 Fette Compacting
employees worldwide comply with these
stringent requirements. They collaborate
closely with the specialists in our 40
agencies around the world who have
also successfully completed extensive
qualification programs.
Process optimization and user consulting – continuously improved efficiency
8 | 9PROCESSES
Your Fette Compacting tablet presses leave our plant in optimized condition having been
tested and qualified by our designers and your application experts within the framework
of a variety of tests. What is decisive however, is performance in practice where various
factors such as fast product changeover and further development of operational
processes play a major role.
Experienced process engineers in our application consulting area collaborate with the
TAD to offer you support when fast action is required – whether products need to be
changed over on short notice or in the event of load peaks or acute problems.
+ Process and machine optimization
+ Analysis and optimization of supply systems and presses for special granulate and
product features
+ Support in designing and air-conditioning production areas
+ Introduction of new products
+ Production analyses
+ Pressing tool consultation
Fette Compacting technical center –your external specialist laboratory fortableting
The Fette Compacting Technical Center
is our service facility for all aspects
of tableting. You can use the Technical
Center as an external specialist labora-
tory for basic tests, compression tests
and sample production runs. What's
more, we offer you the possibility to
use the Technical Center as a venue for
demonstrations involving the latest
presses as well as consultations. A total
of six highly-qualified employees assist
and support you in all issues relating to
the tableting process.
+ Basic and compression tests
+ Machine approvals
+ Technical consultations
+ Demonstrations
Special facilities:
2 special rooms for Washing-in-place
presentations with
+ VE water treatment plant
+ dust filter system
+ isolator for containment simulation
+ air-conditioned pressing rooms with
handling systems for, e.g. drum and
big-bag feeding
@YourSide:
Helmut Bommrowitz
Phone: +49 4151/12579
@YourSide:
Fabian Prehn
Phone: +49 4151/12186
OEE consulting – comprehensive optimization of your processes and equipment
The future of pharmaceutical production
will need to be more flexible, faster and
above all less expensive than before – in
other words: more efficient. By means of
our OEE consulting, we assist users in
the comprehensive analysis and optimi-
zation of tableting processes in terms of
the three key factors of machine capacity,
plant availability and product quality.
The experience and expertise provided
by Fette Compacting OEE consultants
guarantee swift detection of improvement
potential. Our consultants collaborate
with you to develop specific measures for
optimizing your processes and assist you
in implementation thereof, whereby we
attach particular significance to the skill-
levels of your employees.
PROCESSES
@YourSide:
Fabian Prehn
Phone: +49 4151/12186
OEE-calculation
Availability
Production time
(365 days = 8760 h)
- Cleaning time
- Changeover time
- Down time
- Maintenance and
inspection
= 52 %
Performance
Output
(8760 h × capacity)
effected by:
Production speed
Product transfer
Format change
Handling
= 58 %
Quality
Product quality
loss of material/
features:
-Weight
-Hardness
-Thickness
-Wear
-Visual appearance
= 95 %
×
× ×
× = OEE Level 29 % 52 % 58 % 95 %
BENEFITS
+ Objective evaluation of the OEE-level
+ Shorter down-time and changeover times
+ Exact identification of areas of improvement
+ Greater machine availability+ Increased degree of capacity
utilization+ Improved quality+ Better cost effectiveness
Fette Compacting academy – training and qualifying employees
10 | 11PEOPLE
Fette Compacting tablet presses guaran-
tee maximum performance during your
production processes. Having said that,
a machine is only as good as the person
operating it. With two full-time trainers,
we offer you the possibility of comprehen-
sive training and qualification at the Fette
Compacting Academy at our headquar-
ters in Schwarzenbek – the same training
facility which turns out our own emplo-
yees. Furthermore, we also offer you
comparable training options in each of
our five competence centers around the
world. And it goes without saying that you
have the option to have your employees
trained by us on your own premises.
Target groups
Management personnel, R&D, machine
operators, maintenance personnel,
qualification personnel, technical and
process consultants
Number of participants
The number of participants is limited
to 8 to ensure optimum communication,
monitoring and performance at the
presses.
Certificates
Certificates of participation are issued for
all training courses. Personnel qualifica-
tion as demanded by the FDA in line with
21CFR, Part 11, §211.25 is obtained in all
training courses. Basics
Principles of tablet compression
Special applications
Multi-layer
Galenic
In process control
WiP
Specialization
Production
Calibration
Maintenance
Electronics
Tablet tooling
Advanced
Application technology
Supplementary courses
Customized
On-site production support
Customer-specifi c training
Training offers
Our modular training concept ensures that all training units comply with the
exact qualification level of the participants to be trained, as well as corresponding
in full with the requirements of your specific production situation.
+ Tableting basics
+ Production
+ Calibration
+ Maintenance
+ Electronics
+ Pressing tools
+ Application technology
+ Multi-layer
+ Galenic
+ In-process control via tablet testing equipment
+ WiP
+ Supplementary courses and
customized training
110
514
Fette Compacting GmbHGrabauer Strasse 24
21493 Schwarzenbek
Germany
Phone +49 4151/12-0
Fax +49 4151/3797
Fette Compacting America, Inc. 400 Forge Way
Rockaway N.J. 07866
USA
Phone +1 973-5868722
Fax +1 973-5860450
Fette Compacting America Latina Ltda. Av. Cambacica, 1200 módulo 10
Parque Imperador
CEP 13097-104
Campinas / SP – Brazil
Phone/Fax +55 19 3262 1900
Fette Compacting Nanjing Machinery Co., Ltd. 8 Phoenix Road Jiangning Development Zone
211100 Nanjing
China
Phone +86 25 52121818
Fax +86 25 52129951
Fette Compacting Machinery India Private LimitedRegional Office:
Old No 14, New No 29, 2nd Main Road,
Gandhinagar, Adyar, Chennai – 600 020
India
Phone +91 44 24405136/37
Fax +91 44 42337704
Competence Centre:
Plot No S 115, Phase III B
Verna Industrial Estate
Verna, Goa 403 722
India
Fette Compacting Asia Pacific Pte Ltd 1 Kim Seng Promenade #14-04
Great World City East Tower
Singapore 237994
Phone +65 6734 3001
Fax +65 6734 8412
www.fette-compacting.com
