at a glance

established in 1969, continental Datagraphics (cDg) has built a reputation as a leader in technical publications and related digital document services for aviation, aerospace, defense and other complex engineering and manufacturing environments.

each year, cDg employees deliver more than 2 million hours in the production of complex, mission-critical technical publications and other technical information for the Boeing company and other commercial customers around the world.

cDg’s strength comes from its ability to support customers with:

m Expertise — a highly skilled global talent pool including hundreds of engineers, technical authors, illustrators, data analysts, parts documentation specialists, Q/a experts, document management solutions specialists, and lean process improvement advisors.m Delivery — advanced tools and services to produce, reproduce and deliver virtually every type of information, ranging from simple documents to complex engineering data.m Security — with stringent facility security measures and screened personnel, cDg is a trusted partner for handling sensitive and confidential information, supporting both commercial and military environments.m Quality — operations fully committed to lean practices and ISO 9001:2008 certified quality management systems in place to ensure the highest standards for efficiency, accuracy, and data integrity.m Compliance — in-depth knowledge of industry standards and assured compliance with ItaRS and other government regulatory requirements.m Stability — a solid history of over 40 years proven experience in handling high volume, complex information management projects.

Our employees are constantly integrating new ideas into our processes, striving for higher quality standards, and applying Lean principles to help CDG deliver highly efficient and cost effective solutions for our customers.

cDg, a Boeing company, is a world-class strategic partner for engineering-driven organizations that develop, support and maintain complex equipment. CDG’s engineering -based services help its partners and their customers ensure high-quality results and maximize long-term operational efficiency

cDg offers proven expertise backed by decades of experience and a broad range of services, including:

m engineering Designm engineering Data conversion Servicesm technical authoring & Illustration m Secure Document Imaging Servicesm lean Process Development Servicesm advanced Software Solutions

Our experienced global team of hundreds of highly skilled engineers and technical publications specialists support delivery of cost-effective solutions for numerous organizations in aviation, aerospace and defense, manufacturing, and other engineering-focused industries.

By relying on cDg to improve the overall effectiveness of long-term equipment support and maintenance processes, our partners are able to concentrate on their core business, increase efficiency, and ultimately provide enhanced value to their customers.

What We Do Our History

cDg Services and Solutionsengineering Design and Data conversion Services

technical Publications ServicesCDG offers manufacturers and operators of complex equipment a high-quality, lower-cost alternative for management and delivery of technical data.

With more than 40 years of proven technical publications experience, cDg offers expertise to address every aspect of your technical publications process, from authoring and delivery of simple manuals or service bulletins, to development of complex interactive electronic technical manuals and publications (IetMs/ IETPs). We can also use your CAD data to extract figures and definitions to keep costs down and renderings accurate.

cDg can support your technical authoring and illustration requirements with:

m authoring of technical Publications and Manualsm Interactive electronic technical Manuals (IetMs or

IetPs)m e-learning and training Support Materialsm Publications delivered in a number of standard software

formats and platformsm Industry and Publications Standards expertise, including

S1000D™, S2000M, ata iSpec 2200, numerous Military Specs and Standards

m technical Publications advisory Servicesm S1000D™ advisory Services and training

cDg offers comprehensive engineering Design and engineering Data conversion services to help you deliver your engineering projects cost-effectively, on time, backed by experienced and skilled engineers and ISO-certified quality management systems.

Some of the speciality engineering services provided by cDg include:

m 3D Modeling and Simulation Services

• Full Animation Sequences Using 3D models – to demonstrate equipment performance during engineering design processes

• Manufacturing Process Optimization using 3D Simulation – used to create virtual “What If” models to pre-test new manufacturing and assembly processes and reduce up-front investment in proposed process improvements. Models can be effectively combined with lean assessment of processes for a full-circle understanding of the potential impact of proposed changes.

• 3D Animation Sequences for Training Materials – used to demonstrate maintenance processes, equipment disassembly/reassembly, or other procedures.

m Weight Optimization

m Discrete Design Optimization

m Composites / Materials Engineering and Selection

m Reliability and Maintainability

m Materials Analysis

m Safety Analysis/Engineering

m Engineering Change Management

cDg supports conversion of engineering data to/from a number of engineering data formats, including catIa, autocaD, Pro/e, SolidWorks, and others. Services include 2D to 3D conversion (or 3D to 2D if required), and conversion of scanned raster images of engineering drawings, illustrations, or photographs to vector output in a number of selected software formats and delivery platforms.

advanced Software Solutions

lean advisory Services

Digital Imaging / Document Scanning ServicescDg offers digital imaging/scanning and indexing services for virtually any size document or media format, including:

m Paper Scanning (a to J size) • color and Black and White m Microfilm and Microfiche Scanning m aperture card Scanning m engineering Drawing and Blueprint Scanning m Other large Format Document Scanning

m High Resolution, High-accuracy engineering Scanning • access to the world’s largest high accuracy scanner –

72”x196” scan aream Digital Data (cOlD)

Scanned image files can be converted for delivery in a number of selected engineering software formats and delivery platforms. We also can prepare files for direct loading into numerous commercial document and content management software platforms. Other media delivery options include cD-ROM, FtP, or access via customized web-based repositories.

cDg offers lean Process evaluation Workshops designed to help you get a “jump start into lean”. Our highly trained lean experts can guide you through a deep dive look at your operations, and identify those areas of your business where lean process improvements could make the most significant impact. We work

side by side with your teams to gather in-depth information about your current processes, and provide detailed, objective reports on the findings. Once the initial evaluation is completed, we can recommend specific solutions and next steps based on your unique requirements.

Document and data delivery process improvements often go hand in hand with technology such as document management solutions or Interactive electronic technical Manuals (IetMs or IetPs). cDg offers a number of advanced solutions for managing your mission-critical documents and technical data content.

Smart IPC™ – provides manufacturers, operators, and their maintenance service providers with a highly specialized, interactive Illustrated Parts catalog (IPc) that is easily accessible via a web browser interface. Smart IPC™ facilitates parts-related communications and transactions across multiple departments, including Maintenance, Parts Procurement/Purchasing, and Maintenance Planning and engineering. Smart IPc™ offers intelligent graphics with parts-specific links, integration with back-end eRP systems, and many other time-saving utilities enabling users to track parts configuration effectivity, communicate changes, track revisions, conduct searches, and create and send pick lists and procurement lists for needed parts.

Secure On-Demand™ – hosted solution providing an on-line “vault” for storing business documents, engineering documents, or technical publications. Secure On-Demand™ can be used to securely manage access to your content from outside the firewall, enabling you to interact with customers, suppliers, and partners in a tightly controlled and secure environment.

Data Renaissance Suite™ and Wiring Illuminator Web™ – Interactive electronic technical Manual (IetM) and integrated Wiring Troubleshooting solutions designed specifically for military field equipment maintenance and support environments.

m Knowledge-based expert System allows inexperienced field crews to maintain complex systems

m Fully integrated with lSaR, interactive wiring troubleshooting and IPB parts data tools

m Merges On the Job Training and eLearning with field maintenance task activity

On-DemandTM

commitment to Quality assurance and SecurityWith an extensive volume of work performed for government agencies, the defense sector and the airline industry, cDg facilities adhere to stringent security standards, thus ensuring confidentiality and protection of customer information and documents. all of our facilities and personnel are fully compliant with ItaRs data protection regulations.

cDg offers high security facilities for processing of documents in multiple media formats, including documents containing confidential and sensitive information. CDG imaging facility security provisions include:m access limited to Screened and authorized Personnelm Security cameras On Sitem Barcode tracking of all customer Materialsm Security clearances to Handle Sensitive and

Confidential Documents

As a part of our commitment to the highest standards for quality assurance, all of cDg’s US operations utilize ISO 9001:2008 certified Quality Management Systems, and our UK facilities are registered to BS en ISO 9001:2008.

U.S. ISO Certification U.K. ISO Certification

Our customerscDg’s customer base encompasses a broad spectrum of organizations across multiple industry sectors.

Some of our customers include:

m air transport association (ata)

m american airlines

m american trucking associations

m Bae Systems

m the Boeing company

m eaton corporation

m Flowserve corporation

m global aeronautica

m goodrich

m Hawker Beechcraft corporation

m Ipeco

m International airlines technical Pool (IatP)

m Messier-Dowty

m Ministry of Defence — U.K. (MoD)

m Raytheon

m Spirit aerosystems

m United airlines

BS EN ISO 9001:2008Certificate No. FM 34807

Certificate No. FM 532240

Corporate Headquarters CDG Sales Offices6141 Katella avenuecypress, ca 90630-5202Phone: (714) 503-4200Fax: (714) 827-5111

Other US Locations100 north Sepulveda Blvd.Suite 1950el Segundo, ca 90245Phone: (310) 662-2300Fax: (310) 662-2310

6910 carroll RoadSan Diego, ca 92121Phone: (858) 552-6300Fax: (858) 552-6301

9302 Pittsburgh avenueSuite 100Rancho cucamonga, ca 91730Phone: (909) 758-9800 Fax: (909) 581-0778

15500 Se 30th PlaceSuite 103Bellevue, Wa 98007Phone: (425) 456-0500Main Fax: (425) 450-1935

5890 n. lindbergh Blvd M/c SO34-3070P.O. Box 516Hazelwood, MO 63042Phone: (314) 232-0980Fax: (314) 232-5997

U.K. LocationsLondon Northgate House Fretherne Road Welwyn garden city Hertfordshire al8 6nS UK tel: +44 (0) 1707 367700 Fax: +44 (0) 1707 371813

West YorkMonkswell House Manse lane Knaresborough north Yorkshire Hg5 8nQ UK tel: +44 (0) 1423 867 867 Fax: +44 (0) 1423 868 844

locations

6141 Katella ave., cypress, ca 90630-5202 • phone: (714) 503-4200 or (800) 862-5691 • fax: (714) 827-5111 • email: marketing@cdgnow.com © cDg

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