*astTECS Telephony Solutions for Hotels

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www.*astTECS.com *astTECS IP PBX for Hotels

Transcript of *astTECS Telephony Solutions for Hotels

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*astTECS IP PBX for Hotels

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Hotels - Requirement

Reduce Operational Cost and overheads.

Increase staff efficiency.

Increase Staff Responsiveness to Customers.

Enhanced Customer Satisfaction.

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*astTECS – Hospitality Solution

*astTECS brings complete integrated telephony solution which will facilitate better and efficient communication in Hospitality sector.

Unlike proprietary systems,*astTECS - IP PBX is built on open standards and is flexible to adopt & integrate with your existing infrastructure. Hospitality sector can now provide superior guest service and enhance the customer satisfaction.

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*astTECS HOT Series- IPPBX Solutions for Hotels

Ideals for Hotels ( Up to 500 Rooms).

Efficient Call Management.

Value added Hospitality Features.

Target Customers Full services Starred Hotels. Limited Services Hotels. Motels. Guest- Houses. Resorts.

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Can I send instant SMS to guest while check-in & check-out status ?

Can I talk to Room Service staff on their smart-phone as a PBX extension?

Does it support Video Conference facility for guest /staff?

Does it support Room Calls billing facility?

Can I schedule Wake - up calls for guest?

Does it have the facility to provide VoIP calls for International travelers?

Looking for Cost Effective Telephony solution for your hotel? But …. HAVE YOU EVER ASKED ?

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PRI

Analog

GSM

LAN

IP PHONES

Soft phones with Headsets

Analog Phones

FXS Gateway

WIFI Router

IP PBX

SIP

IP

WIFI Phones*astTECS – Network architecture

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PRI Analog

GSM

LAN

IP PHONES

Soft phones with Headsets

Analog Phones

FXS Gateway

WIFI Router

IP PBX

SIP

IP

WIFI Phones

*astTECS – Network architecture with Existing EPPBX

MDFEPABX

Analog PhonesFrom *astTECS IPPBX toExisting EPABX will getconnected through PRI toPRI or VoIP to VoIP

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This feature allows front desk send instant SMS to guest on booking status & check-in status. Similarly, SMS will be send to guest on check out status prior to Check out time

SMS Alert for Check-in Check-out & Booking Status.

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*astTECS IP PBX has built in Video Conference facility which will allow the business travelers to conduct video conference on request for business discussion from their room.

Web Based Video Conference. Share Presentation, Chat, White Board, Recording.

Web Based Video Conference

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Smart Phone with Wi-Fi Clients

*astTECS IP PBX supports Smart phones as extensions within Wi-Fi range. This feature helps guest to access on duty room service staff easily for instant services

Also the Guest can use the their Smart phones as their Extension, this will connect their calls wherever they roam around the Hotel premises.

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Receptionist Console. Web based Receptionist Console to view the calls in queue, extension status, drag and drop call transfer

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*astTECS IP PBX allows to have VoIP call facility for regular international guest on request. Hence, reducing calling cost for travelers.

VoIP Call Facility

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Wake Up Calls Facility

*astTECS IP PBX allows to schedule wake-up calls either from front desk or guest room and play a predefined message so as to wake up the guest.

Option to set up alarm from:

Guest Room Phone From The front desk

Alarms Can Be:

Personalized ( Operator Served Messages ) Automated ( Pre-Recorded messages )

Unanswered Alarms are forwarded to the operator.Multiple Attempts to serve an Alarm.Alarm snooze function is also Supported.

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Room Calls billing facility

*astTECS IP PBX system can be easily integrated with call accounting software and provide the billing information on each phone call made by guest.

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*astTECS IP PBX is built on open standard and offer easy integration with third party software - CRM, ERP, HMS , PMS etc

Third Party Software Integration

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*astTECS Hotel IP PBX has in built Voice Blasting system is an automated outbound voice messaging service that delivers pre recorded voice messages to an entire contact list or a segmented list of your choice .Voice Blasting system which helps hotels to announse the new Offers, Promotion on weekly, & monthly basis to existing and new customers.

Voice Blasting

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UNIFIED COMMUNICATION

Video Conference

Audio Conference

Voice mail to Email

Instant Messaging (Chat)

Information Presence

Smart Phone as Extension

astTECS provides a complete Unified communication solutions for enterprises . It brings together VoIP telephone ,landline telephone, Smart phone, video conferencing, soft phones, email ,

instant messaging , presence and interfaces into one single integrated platform. The result is more effective communication and increase in productivity. *astTECS unified communications

solution lets the co-workers, customers, vendors to communicate easily anywhere, anyplace, with any devices. It is multi products in one .

Fax to Email

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Built In Call Recording : Automatically record calls coming in, going out, or even internally, based on the settings you define

Call details Report : Generate the Complete Call details report for calls which is passing through IPPBX, all incoming, Out going, Internal calls,

Voice Mail : Callers Can leave a message and the assigned client and the client can listen to the voice mail by dialing the Pin number

Voice Mail To email : Callers will have an option to leave there voice message and the same can be sent to the assigned client inbox

Fax To Email : Incoming FAX can received to directly on specific email id through PDF format,

Do not Disturb ( DND ) : Activate DND on Guest Room phones, By pressing short code digit key fro guest room phone, & From the from front desk terminals. Call Forward : Option to forward call to Voice Mail, Guest can even forward room phone calls to their Mobile numbers,

Call Block: Block Internal calls between Guest room permanently, Block internal calls between guest room during Certain period of Day; For example During night time.

General Features

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Product Bundles:

Components Models

  HO-50 HO-100 HO-300 HO- 500

FXO (Analog) 2-8 2-8 2-8 2-8

PRI (ISDN) 1 1 2 3IP Extension

(SIP) 50 100 300 500

FXS (Analog) Optional Optional Optional Optional

Trunk Calls 10 30 60 90

Intercom Calls Unlimited Unlimited Unlimited Unlimited

Redunndancy  

Power NA Optional Optional Optional

Failover NA Optional Optional Optional

Interface (PRI) NA Optional Optional Optional

Hard Disk NA Optional Optional Optional

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*astTECS team constantly strives to give business value and ROI to its customers .

Work closely with our partners to deliver quality and efficient support

Flexible and cost effective support packages.

99% remotely supportable hence maximum uptime

Quick response and resolution time.

24/7 Technical support team.

Technical Support

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Thank You