PowerPoint Presentation

Made easyAsterisk Dialplan Workflows & Maintainability

@integraccswww.integraccs.comSebastian Gutierrez MaesoSoftware Architect and Developer

Contact Center Solutions

3Code hard to maintain and change

Workflows seems to match this!

Started Developing Worflow Designer back to 2008

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The Solution

The Problem

From coding....to drawing.

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Workflow Designer

Easy to Use

Drag & Drop

Dynamic creation of communication workflows

Some advantages

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The Code Generator

Why keep using Dialplan Syntaxis?Built-in dialplan scripting languageEasy to Map to a WorkflowEasy to Make new Apps in C and add them (JSON, XML, Socket, others)Havent found any reason to change

Basics

File ManagerTools to help you Draw your FlowCode GeneratorApplications and Functions

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Integra Designer Integra Designer LiteDeploy and LoadConfigurationOther custom apps

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Integra Designer WEB

Creating a Basic IVR

Visual Studio 2013 .NET Framework and WPFDesigned for Adding new Activities Fast!Activities = Dialplan Applications or FunctionsThis version is only for WindowsFor Developers Code

For Developers Code Structure

For Developers. Code.

For Developers Code

Drawing CodeCode Generation

How to add a new activity

STEPSChoose and add an Icon for the ActivityAdd to the Stencils to show it on the ToolBarCreate the Object of the new ActivityCreate the Properties Form for that ActivityBind the Properties to the ObjectReady to use!

How to add a new activity

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How to add a new activity

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How to add a new activity

How to add a new activity

How to add a new activity

open source

Update Activities to match Asterisk 13 propertiesAdd more activities Be able to have all your dialplan in memoryA way to Load and Deploy From any Asterisk system (sftp and ssh)roadmap

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THANKS!Questions?www.integraccs.com@integraccs