Asd March 2006 Organization Capability Baseline Summary Report HY1 2005-06 1 Organization Capability...
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 1
Organization Capability Baselines
Summary Report HY1 2005-06
March 2006
0
10
20
30
40
50
60
70
80
90
100
1 2 3 4
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 2
# of Projects Received for Baselining
53%
34%
13%
Development Maintenance Production Support
Data Received for Baselines – Distribution of Project Type
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 3
Cumulative Baselines for all Development Projects
Metric Standard Deviation
MeanLower Bound
Upper Bound
Count
Effort Estimation Variance (%) 5.6 1.9 0.0 9.8 96
Schedule Estimation Variance (%) 3.1 0.6 0.0 6.1 110
Cumulative Defect Removal Efficiency (%) 2.3 99.0 98.0 100.0 55
Review Efficiency (%) 11.3 90.2 83.5 100.0 51
Delivered Defect Density (Defects/KLOC) 0.7 0.4 0.0 1.6 47
Cost of Quality (%) 14.3 25.4 11.1 43.3 77
Cost of Poor Quality (%) 3.4 2.3 0.1 8.3 76
Baseline Period Apr-05 to Sept-05
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 4
Capability Baseline for Development Projects – Effort Variance
-2.00
0.002.00
4.006.00
8.0010.00
Mean LB UB
Process Performance
Effort Variance
Jan03-Apr03 May03-August03 Sep03-Apr04 July04-Mar 05 Apr05-Sep05
0.001.002.003.004.005.006.007.00
Standard deviation Mean
Process Perormance
Effort Variance
Jan03-Apr03 May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
Downward trend in both Standard Deviation and Mean
Mean: 1.0Lower Bound: 0.0Upper Bound: 9.8 Upward rise in UB
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 5
Capability Baseline for Development Projects – Schedule Variance
0.001.002.003.004.005.006.007.008.00
Mean LB UB
Process Performance
Schedule Variance
Jan03-Apr03 May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
0.002.004.006.008.00
10.00
Standard deviation Mean
Process Performance
Schedule Variance
Jan03-Apr03 May03-August03 Sep03-Apr04
July 04 - Mar 05 Apr05-Sep05
Downward trend in both Standard Deviation and Mean
Mean: 0.6Lower Bound: 0.0Upper Bound: 6.1 Downward shift in
UB
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 6
Capability Baseline for Development Projects – DDD
0.000.200.400.600.801.001.201.401.60
Mean LB UB
Process Performance
Delivered Defect Density (Defects / KLOC)
Jan03-Apr03
May03-August03
Sep03-Apr04
July 04 - Mar 05
Apr05-Sep05
0.00
0.20
0.40
0.60
0.80
1.00
1.20
Standard deviation Mean
Process Performance
Delivered Defect Density
Jan03-Apr03
May03-August03
Sep03-Apr04
July 04 - Mar 05
Apr05-Sep05
Upward trend in Standard Deviation while Mean remains constant
Mean: 0.4Lower Bound: 0.0Upper Bound: 1.6 Upward rise in UB
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 7
Capability Baseline for Development Projects – CDRE
0.00
20.00
40.00
60.00
80.00
100.00
Standard deviation Mean
Process Performance
Cuml. Defect Removal Efficiency
Jan03-Apr03 May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
Downward trend in Standard Deviation while Upward trend in Mean
Mean: 99.0Lower Bound: 98.0
Upper Bound:100.0 Upward rise in LB
88.00
90.00
92.00
94.00
96.00
98.00
100.00
Mean LB UB
Cuml. defect removal Efficiency
Jan03-Apr03 May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 8
Capability Baseline for Development Projects– RE
0.00
20.00
40.00
60.00
80.00
100.00
Mean LB UB
Review Efficiency (%)
Jan03-Apr03 May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
0.00
50.00
100.00
Standard deviation Mean
Process Performance
Review Efficiency
Jan03-Apr03 May03-August03 Sep03-Apr04 July 04 - Mar 05
Apr05-Sep05 Jan03-Apr03 May03-August03 Sep03-Apr04
July 04 - Mar 05 Apr05-Sep05
Downward trend in Standard Deviation while Upward trend in Mean
Mean: 90.2Lower Bound: 83.5
Upper Bound:100.0 Upward rise in LB &
UB
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 9
Capability Baseline for Development Projects – COQ
0.00
10.00
20.00
30.00
40.00
50.00
Mean LB UB
Process Performance
Cost of Quality (% of Total Effort)
May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
0.00
10.00
20.00
30.00
40.00
Standard deviation Mean
Process Performance
Cost of Quality
May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
Upward trend in Standard Deviation while downward trend in Mean
Mean: 25.4Lower Bound: 11.1Upper Bound:43.3 Downward shift in
LB
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 10
Capability Baseline for Development Projects – COPQ
0.00
2.00
4.00
6.00
8.00
10.00
Mean LB UB
Cost of Poor Quality (Rework Effort - %)
May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
0.00
1.00
2.00
3.00
4.00
5.00
Standard deviation Mean
Process Perormance
COPQ
May03-August03 Sep03-Apr04 July 04 - Mar 05 Apr05-Sep05
Upward trend in Standard Deviation while downward trend in Mean
Mean: 2.3Lower Bound: 0.1Upper Bound:8.3
Downward shift in LBUpward shift in UB
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 11
Cumulative Baselines for all Maintenance Projects
Baseline Period Apr-05 to Sept-05
MetricStandard Deviation
MeanLower Bound
Upper Bound
Count
Effort Estimation Variance (%) 2.8 1.6 0.0 5.9 201
Schedule Estimation Variance (%) 0.2 0.02 0.0 1.9 197
Cumulative Defect Removal Efficiency (%) 4.4 96.9 92.0 100.0 178
Review Efficiency (%) 4.2 94.7 92.0 100.0 63
Delivered Defect Density (Defects/KLOC) 0.4 0.2 0.0 1.0 123
Pre Release Defect Density (Defects / KLOC) 4.2 4.4 0.6 7.4 42
Cost of Quality (%) 8.2 22.4 15.1 33.9 74
Cost of Poor Quality (%) 2.0 1.7 0.0 5.0 155
Productivity (LOC/PD)
Java / J2EE 13.2 86.9 73.1 99.4 7
AS400 (Lines changed / hr) 0.5 1.1 0.8 1.6 4
C 35.0 46.0 14.0 88.0 11
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 12
Capability Baseline for Maintenance Projects
-5
0
5
10
15
20
Standarddeviation
Mean LB UB
Effort Variance
Jan03-Apr03 May03-August03 September03-April04 July04-March05 April05-Sept05
SEVMean: 0.02LB: 0.0UB: 1.9Variation in the process has come down compared to the previous baseline
EEVMean: 1.6LB: 0.0UB: 5.9Variation in the process has come down compared to the previous baseline
0
2
4
6
8
10
Standarddeviation
Mean LB UB
Schedule Variance
Jan03-Apr03 May03-August03 September03-April04 July04-March05 April05-Sept05
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 13
Capability Baseline for Maintenance Projects
0.0
2.0
4.0
6.0
8.0
Standarddeviation
Mean LB UB
Pre Release Defect Density (Defects / KLOC)
May03-August03 September03-April04 July04-March05 April05-Sept05
0
0.5
1
1.5
2
Standarddeviation
Mean LB UB
Delivered Defect Density (Defects / KLOC)
Jan03-Apr03 May03-August03 September03-April04 July04-March05 April05-Sept05
PRDDMean: 4.4LB: 0.6UB: 7.4An upward shift in the UB is observed. No major changes in Standard deviation & Mean
DDDMean: 0.2LB: 0.0UB: 1.0Variation in the process has reduced, an upward shift in UB is noticed
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 14
Capability Baseline for Maintenance Projects
0
20
40
60
80
100
Standarddeviation
Mean LB UB
Cuml. Defect Removal Efficiency (%)
Jan03-Apr03 May03-August03 September03-April04 July04-March05 April05-Sept05
0
20
40
60
80
100
Standarddeviation
Mean LB UB
Review Efficiency (%)
Jan03-Apr03 May03-August03 September03-April04 July04-March05 April05-Sept05
REMean: 94.7LB: 92.0UB: 100.0Process performance has significantly improved when compared to the previous period
CDREMean: 96.9LB: 92.0UB: 100.0Process performance remains at the same level compared to previous period
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 15
Capability Baseline for Maintenance Projects
0.0
10.020.030.040.0
50.0
Mean LB UB
Process Performance
Cost of Qualify
J uly04-March05 April05-Sept05
0.0
2.0
4.0
6.0
8.0
Mean LB UB
Process Performance
Cost of Poor Quality
July04-March05 April05-Sept05
COPQMean: 1.7LB: 0.0UB: 5.0Significant reduction in COPQ is observed
COQMean: 22.4LB: 15.1UB: 33.9Significant reduction in COQ is observed
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 16
Cumulative Baselines for all Production Support Projects
MetricLower Bound
Upper Bound
Adherence to turnaround time (%) 95.00 98.00
Delivered Defects (% of Work Requests delivered with defects) 0.00 1.72
Baseline Period Apr-05 to Sept-05
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 17
Capability Baselines for Production Support Projects
0
20
40
60
80
100
Low er Bound Upper Bound
Process Performance
Adherence to Turnaround Time
Jan-03 May-03 Sep-03 Apr-04 Sep-05
0
2
4
6
8
Low er Bound Upper Bound
Process Performance
Delivered Defects
Jan-03 May-03 Sep-03 Apr-04 Sep-05
DDLB: 0.0UB: 1.72Upward trend in the UB when compared to the previous baseline period
ATTLB: 95.1UB: 98.0Significant improvement in ATT observed
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 18
Capability Baselines – Enterprise Applications
MetricStandard Deviation
MeanLower Bound
Upper Bound Count
Effort Estimation Variance (%) 13.2 -0.8 0.0 5.8 238
Schedule Estimation Variance (%) 19.6 0.2 0.0 5.3 245
Delivered Defect Density (Defects/KLOC) 0.5 1.0 0.7 1.7 11
Pre-release Defect Density (Defects/KLOC) 0.7 0.5 0.0 1.0 215
Cumulative Defect Removal Efficiency (%) 2.0 89.0 90.0 90.0 13
Review Efficiency (%) 9.7 95.6 95.0 100.0 98
Cost of Quality (%) 5.9 11.5 9.2 16.4 4
Cost of Poor Quality (%) 3.2 2.8 0.3 10.0 30
Baseline Period Apr-05 to Sept-05
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March 2006 Organization Capability BaselineSummary Report HY1 2005-06 19
Interpretations based on the data received for baselines for HY1 2005-06
• Increase in range for the Effort Estimation Variance is observed with an upward shift in the upper bound indicating effort overruns in many projects.
• Schedule Estimation Variance has shown downward trend in the UB and reduced standard deviation indicating increased consistency in delivery of projects on-time.
• The mean Delivered Defect density remains the same but standard deviation shows an upward trend indicating that some projects could have abnormally high DDD.
• CDRE and RE have significantly improved when compared with the previous baselines.
• Significant improvements observed in COQ and COPQ in the maintenance projects.
• Data received did not contain adequate data points on Productivity, and hence productivity trend could not be derived.