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CHAPTER IVRESULT AND ANALYSIS4.1. THE BRIEF HISTORY OF THE COMPANYPT Inter Pan Pacifik Futures is part of the Inter Pan Group, known by a variety of business activities such as financial services, developers, manufacturing, and international trade since 1989. Since the establishment of the Supervisory Board and the Commodity Futures Trading (BAPPEBTI Badan Pengawas Perdagangan Berjangka dan Komoditi) in Indonesia, PT Inter Pan Pacifik Futures received official permit from BAPPEBTI with license number 427 / BAPPEBTI / SI / VII / 2004 and is a member of Jakarta Futures Exchange (JFX) with license number SPAB-056 / BBJ / 12/03 and also a member of the PT Indonesian Derivatives Clearing House (KBI Kliring Berjangka Indonesia) with license number 27 / AKKBI / IX / 2004.Figure 4.1 Broker Business License PT Inter Pan Pasifik FuturesFigure 4.2 Member of Indonesia Derivatives Clearing

In doing business, PT Inter Pan Pacifik Futures is committed to his partners with the motto "Profiting from the Futures" which means in order to provide the best investment benefits, PT Inter Pan Pacifik Futures also provide professional and experienced brokers in stock market, currencies and world commodities.4.1.1. Product / Investment of PT Inter Pan Pasifik Futures

In PT Inter Pan Pacifik Futures, there are many options to invest in Futures trading, any market opportunities that brings benefit can be traded. The products in PT Inter Pan Pacifik Futures can be seen on Figure 4.3 below.

Figure 4.3 Products of PT Inter Pan Pasifik Futures4.1.2. Transaction MechanismMargin Forex Trading has other features that is not available in the conventional transactions, such as in the investment margin trading, the gains can not only be obtained from a rising price trend (bullish), but can also be obtained from the declining price trend (bearish), therefore Margin trading can be done in two ways transaction.4.1.3. Contract Unit/LotIn the Margin trading transactions, we use LOT for each unit, for example in Stock trading 1 Lot represents 500 shares, exclude banking stocks, then in Forex, 1 Lot represents US $ 100,000.00 (for US $ / JPY and USD / CHF) and the required margin requirement of US $ 1,000.00 / lot.4.2. THE ORGANIZATION STRUCTURE

Organization structure for a company or organization plays an important role since it is the basic structure for a company. The benefit to create the organization structure chart is for company to have a clear organization pattern and basis in carrying out tasks and activities to reach the companies goals and objectives.

Organization structure is the picture of relationship between one position to another position in term of authority and responsibility in delivering and completing tasks and activities. In PT Inter Pan Pasifik Futures Medan, the organization structure consists of several positions:

a. Regional Managing Directorb. Branch Director

c. Operational Manager

d. Secretary

e. Human Resource

f. EBM (Executive Business Manager)

g. TDA (Sales people)

h. Deputy of Business ManagerBelow is the chart of organization structure in PT Inter Pan Pasifik Futures Medan:4.2.1. Job Description in PT Inter Pan Pasifik FuturesThe job description of each position in PT Inter Pan Pasifik Futures Medan is as follow:

a. Regional Managing Director

Supervising all branch office in the regional, and directing Branch Directors.b. Branch Directors

Monitor every sales team in all branches, and achieve sales targets based on the target sales of each branch.c. Operational ManagerResponsible for the daily office operational.

d. SecretaryAssist director in performing duties such as preparing schedule of activities for director, prepare letters and others.e. Human ResourcesDeals with recruitment and achieve recruitment targets every month.f. EBM (Executive Business Manager)

i. As the head of business deputies

ii. Motivates and trains the sales people

iii. Directs and guides the sales people in each team

iv. Guide sales people to present and prospecting the customers

v. Achieve sales target every month

g. TDA (Sales people)

i. Contacting potential customers

ii. Prospecting the customers

iii. Close the deal/sales

h. Deputy of Business Manager

Establish his/her own sales team.4.3. DESCTIPTIVE STATISTICSThe writer distributes questionnaires to respondents to obtain data about the influence of training program towards employees performance at PT Inter Pan Pasifik Futures Medan. The respondents will fill in the questionnaires and the writer will collect the result and calculate the data. The questionnaires distributed are 46 copies to 46 respondents. It consists of 18 questions, 8 questions representing Variable X (Independent variable or Training program) and the other 5 questions represent Variable Y (Dependent Variable or Employees performance)

Each question is provided with 5 (five) alternative answers. Each answer will have its value. When the respondent answers Very disagree it is categorized as very low and will be given 1 (one) point, Disagree will be given 2 (two) points, Moderate worth 3 (three) points, Agree has 4 (four) points and Very agree is 5 (five) points.

The data being analyzed is the data obtained from 46 respondents or samples. The identity of these respondents can be seen on tables below.Table 4.1Respondents Gender

NoGenderFrequencyPercentage

01Male2656.52%

02Female2043.48%

Total46100.00%

Source: Questionnaire data in 2015From the data shown above, there are 46 respondents consisting of 26 male respondents (56.52%) and 20 female respondents (43.48%).

Table 4.2Respondents Education LevelNoEducation LevelFrequencyPercentage

01Below/equal high school00.00%

02High School graduates1532.61%

03Diploma12.17%

04Bachelor or higher3065.22%

Total46100.00%

Source: Questionnaire data in 2015From the data shown on table 4.2, there are 46 respondents with no respondent with education below/equal high school (0%), 15 respondents of high school graduates (32.61%), 1 respondent (2.17%) has diploma degree and 30 respondents are bachelor or higher graduated (65.22%).Table 4.3Respondents AgeNoAgeFrequencyPercentage

01Below 251532.61%

0225 to 402145.65%

03Above 401021.74%

Total46100.00%

Source: Questionnaire data in 2015From the data shown above, there are 46 respondents with 15 respondents (32.61%) below 25 years old, 21 respondents (45.65%) range from 25 to 40 years old, 10 respondents (21.74%) are above 40 years old.4.3.1. Analysis of Independent VariableBefore the writer analyze the result of this research, the writer would like to quantify respondents answers for independent variable first by determining the score of each alternative answers in order to make the data clear and correct.

Table 4.4Company Provides Good And Suitable TrainingNoRespondent's AnswerFrequencyPercentage

01Very Agree1532.61%

02Agree1226.09%

03Moderate36.52%

04Disagree1532.61%

05Very Disagree12.17%

Total46100.00%

Source: Questionnaire data in 2015

Data on the table 4.4 shows the respondents answers for question whether the company provides good and suitable training. There are 15 respondents (32.61%) answer very agree, 12 respondents answers agree (26.09%), while 3 respondents (6.52%) choose moderate. Moreover, 15 respondents (32.61%) disagree and 1 respondent (2.17%) very disagree.Table 4.5Employees Like The TrainingNoRespondent's AnswerFrequencyPercentage


02Agree1532.61%

03Moderate48.70%

04Disagree1123.91%


Total46100.00%


Data on the table 4.5 shows the respondents answers for question whether the employees like the training provided by the company. There are 14 respondents (30.43%) answer very agree, 15 respondents answers agree (32.61%), while 4 respondents (8.70%) choose moderate. Moreover, 11 respondents (23.91%) disagree and 2 respondent (4.35%) very disagree.Table 4.6Company Differ Employees Training NoRespondent's AnswerFrequencyPercentage


02Agree1736.96%

03Moderate613.04%

04Disagree919.57%


Total46100.00%


Data on the table 4.6 shows the respondents answers for question whether the company differentiates the training based on the level of employees. There are 14 respondents (30.43%) answer very agree, 17 respondents answers agree (36.96%), while 6 respondents (13.04%) choose moderate. Moreover, 9 respondents (19.57%) disagree and no respondent (0%) very disagree.Table 4.7Employees Understand The Knowledge From TrainingNoRespondent's AnswerFrequencyPercentage


02Agree1736.96%

03Moderate36.52%

04Disagree1328.26%


Total46100.00%


Data on the table 4.7 shows the respondents answers for question whether the employees understand the knowledge provided from the training. There are 12 respondents (26.09%) answer very agree, 17 respondents answers agree (36.96%), while 3 respondents (6.52%) choose moderate. Moreover, 13 respondents (28.26%) disagree and 1 respondent (2.17%) very disagree.Table 4.8Employees Act Positively In Working ActivityNoRespondent's AnswerFrequencyPercentage


02Agree1123.91%

03Moderate613.04%

04Disagree1226.09%


Total46100.00%


Data on the table 4.8 shows the respondents answers for question whether employees are acting positively in working activity. There are 17 respondents (36.96%) answer very agree, 11 respondents answers agree (23.91%), while 6 respondents (13.04%) choose moderate. Moreover, 12 respondents (26.09%) disagree and no respondent (0%) very disagree.Table 4.9Employees More Confident And ComfortableNoRespondent's AnswerFrequencyPercentage


02Agree1226.09%

03Moderate36.52%

04Disagree1532.61%


Total46100.00%


Data on the table 4.9 shows the respondents answers for question whether employees feel more confident and comfortable working in the company. There are 16 respondents (34.78%) answer very agree, 12 respondents answers agree (26.09%), while 3 respondents (6.52%) choose moderate. Moreover, 15 respondents (32.61%) disagree and no respondent (0%) very disagree.Table 4.10Employees Become More Productive After TrainingNoRespondent's AnswerFrequencyPercentage


02Agree1532.61%

03Moderate613.04%

04Disagree1123.91%


Total46100.00%


Data on the table 4.10 shows the respondents answers for question whether employees become more productive after the training. There are 14 respondents (30.43%) answer very agree, 15 respondents answers agree (32.61%), while 6 respondents (13.04%) choose moderate. Moreover, 11 respondents (23.91%) disagree and no respondent (0%) very disagree.Table 4.11Employees Want More Advance Training In The FutureNoRespondent's AnswerFrequencyPercentage


02Agree1634.78%

03Moderate1021.74%

04Disagree613.04%


Total46100.00%


Data on the table 4.11 shows the respondents answers for question whether employees would like to have more advance training in the future. There are 14 respondents (30.43%) answer very agree, 16 respondents answers agree (34.78%), while 10 respondents (21.74%) choose moderate. Moreover, 6 respondents (13.04%) disagree and no respondent (0%) very disagree.4.3.2. Analysis of Dependent VariableThe writer would like to quantify respondents answers for dependent variable by determining the score of each alternative answers in order to make the data clear and correct.

Table 4.12Employees are MultitaskingNoRespondent's AnswerFrequencyPercentage


02Agree1021.74%

03Moderate715.22%

04Disagree1430.43%


Total46100.00%


Data on the table 4.12 shows the respondents answers for question whether employees are able to multitask on several related tasks. There are 15 respondents (32.61%) answer very agree, 10 respondents answers agree (21.74%), while 7 respondents (15.22%) choose moderate. Moreover, 14 respondents (30.43%) disagree and no respondent (0%) very disagree.Table 4.13Employees Handle All Their Customers WellNoRespondent's AnswerFrequencyPercentage


02Agree1021.74%

03Moderate1021.74%

04Disagree1226.09%


Total46100.00%


Data on the table 4.13 shows the respondents answers for question whether employees handle all their customers well. There are 14 respondents (30.43%) answer very agree, 10 respondents answers agree (21.74%), while 10 respondents (21.74%) choose moderate. Moreover, 12 respondents (26.09%) disagree and no respondent (0%) very disagree.Table 4.14Employees Are KnowledgeableNoRespondent's AnswerFrequencyPercentage


02Agree1634.78%

03Moderate817.39%

04Disagree1123.91%


Total46100.00%


Data on the table 4.14 shows the respondents answers for question whether employees are knowledgeable. There are 11 respondents (23.91%) answer very agree, 16 respondents answers agree (34.78%), while 8 respondents (17.39%) choose moderate. Moreover, 11 respondents (23.91%) disagree and no respondent (0%) very disagree.Table 4.15Employees Are Experienced And SkillfulNoRespondent's AnswerFrequencyPercentage

01Very Agree817.39%

02Agree1736.96%

03Moderate1123.91%

04Disagree1021.74%


Total46100.00%


Data on the table 4.15 shows the respondents answers for question whether employees are experienced and skillful. There are 8 respondents (17.39%) answer very agree, 17 respondents answers agree (36.96%), while 11 respondents (23.91%) choose moderate. Moreover, 10 respondents (21.74%) disagree and no respondent (0%) very disagree.Table 4.16Employees Can Carry Out The Tasks Within The Time LimitNoRespondent's AnswerFrequencyPercentage


02Agree1021.74%

03Moderate1123.91%

04Disagree715.22%


Total46100.00%


Data on the table 4.16 shows the respondents answers for question whether employees are able to carry out the tasks within the time limit. There are 18 respondents (39.13%) answer very agree, 10 respondents answers agree (21.74%), while 11 respondents (23.91%) choose moderate. Moreover, 7 respondents (15.22%) disagree and no respondent (0%) very disagree.Table 4.17Employees Have Good Time ManagementNoRespondent's AnswerFrequencyPercentage


02Agree1328.26%

03Moderate613.04%

04Disagree1532.61%


Total46100.00%


Data on the table 4.17 shows the respondents answers for question whether employees have good time management. There are 12 respondents (26.09%) answer very agree, 13 respondents answers agree (28.26%), while 6 respondents (13.04%) choose moderate. Moreover, 15 respondents (32.61%) disagree and no respondent (0%) very disagree.

Table 4.18Employees Seldom Take Off Days Except For IllnessNoRespondent's AnswerFrequencyPercentage

01Very Agree613.04%

02Agree1532.61%

03Moderate1328.26%

04Disagree1226.09%


Total46100.00%


Data on the table 4.18 shows the respondents answers for question whether employees seldom take off days except for illness. There are 6 respondents (13.04%) answer very agree, 15 respondents answers agree (32.61%), while 13 respondents (28.26%) choose moderate. Moreover, 12 respondents (26.09%) disagree and no respondent (0%) very disagree.

Table 4.19Employees Arrive To Work On TimeNoRespondent's AnswerFrequencyPercentage


02Agree1226.09%

03Moderate1430.43%

04Disagree817.39%


Total46100.00%


Data on the table 4.19 shows the respondents answers for question whether employees arrive to work on time. There are 12 respondents (26.09%) answer very agree, 12 respondents answers agree (26.09%), while 14 respondents (30.43%) choose moderate. Moreover, 8 respondents (17.39%) disagree and no respondent (0%) very disagree.

Table 4.20Employees Are Very Cooperative Among Their TeamNoRespondent's AnswerFrequencyPercentage


02Agree1634.78%

03Moderate919.57%

04Disagree1021.74%


Total46100.00%


Data on the table 4.20 shows the respondents answers for question whether employees are very cooperative among their team. There are 11 respondents (23.91%) answer very agree, 16 respondents answers agree (34.78%), while 9 respondents (19.57%) choose moderate. Moreover, 10 respondents (21.74%) disagree and no respondent (0%) very disagree.

Table 4.21Employees Can Follow InstructionsNoRespondent's AnswerFrequencyPercentage

01Very Agree919.57%

02Agree1839.13%

03Moderate510.87%

04Disagree1430.43%


Total46100.00%


Data on the table 4.21 shows the respondents answers for question whether employees are able to follow directions and instructions from supervisor. There are 9 respondents (19.57%) answer very agree, 18 respondents answers agree (39.13%), while 5 respondents (10.87%) choose moderate. Moreover, 14 respondents (30.43%) disagree and no respondent (0%) very disagree.

4.4. TEST OF DATA QUALITYTo test data quality, writer will do several tests consisting of Validity test, Reliability test, Mean, Median and Mode test, Normality test, Correlation test, Coefficient of Determination test and Linear Regression test.4.4.1. Validity Test

The writer has pre-test the validity of questionnaire by distributing to 20 random samples. Based on the responses to the questionnaire distributed for variable X (Training program) and variable Y (Employees performance), the writer then made a summary of the data in Attachment 2.By conducting validity test, the writer will know better if the questionnaires distributed to respondents will have valid answers/value. The writer has conducted the validity test based on the data in attachment 2 for variable X and Variable Y. The validity test will be shown in attachment 3 for Variable X and attachment 4 for Variable Y. Below is the summary of validity test conducted.Table 4.22Summary of Validity test for Variable X and Variable Y

ValidityValuesRemarks

X #010.9450Very High validity








Y #010.8687Very High validity










Source: Questionnaire pre-test data in 2015Thus, the writer can conclude that all the questionnaires are valid.

4.4.2. Reliability test

The writer has pre-test the reliability of questionnaire by distributing to 20 random samples. Based on the responses to the questionnaire distributed for variable X (Training program) and variable Y (Employees performance), the writer then made a summary of the data in Attachment 2.

By conducting reliability test, the writer will know better if the questionnaires distributed to respondents will have reliable answers/value. The writer has conducted the reliability test based on the data in attachment 2. The reliability test data will be shown in attachment 5. The formula to test reliability is as follows:

Where: k = 18

= 58.958

= 278

The reliability result is 0.834. By using reliability scaling in chapter III, we can see that it is good data reliability; therefore we can conclude that the questionnaires answers are reliable.

4.4.3. Mean, Median and Mode

The questionnaire will be distributed to 46 respondents. The data will be shown in attachment 6 for both Variable X (training program) questionnaires and Variable Y (Employees performance) questionnaires. For Variable X (training program), there are 8 questions, thus the value can take on any value between 8 and 40 with the scale of:8.0-12.0 = Very disagree

12.1-20.0 = Disagree

20.1-28.0 = Moderate28.1-36.0 = Agree

36.1-40.0= Very agree

The Mean of Variable X is:

So, it means that average answers by respondents are 29.4 which means the average answer is Agree.The data of Variable X when arranged in order is

15, 16, 16, 16, 18, 18, 18, 19, 19, 19, 19, 21, 21, 23, 23, 24, 28, 30, 31, 32, 33, 33, 33, 33, 34, 34, 34, 35, 35, 35, 35, 35, 35, 35, 36, 36, 36, 37, 37, 37, 37, 37, 38, 38, 38, 39Since the total data of Variable X is even, the calculation of Median is as follows:

So, it means that the Median of Variable X is 33 which mean that 33 can represent the Variable X data and 33 (Agree) can be used as the data representative for Variable X.The Modes of Variable X is 35 since it has the most occurrence answer.For Variable Y (employees performance), there are 10 questions, thus the value can take on any value between 10 and 50 with the scale of:10.0-15.0 = Very disagree

15.1-25.0 = Disagree

25.1-35.0 = Moderate

35.1-45.0 = Agree

45.1-50.0= Very agree

The Mean of Variable Y is:

So, it means that average answers by respondents are 35.6 which means the average answer is Agree.The data of Variable Y when arranged in order is

22, 22, 23, 23, 24, 24, 24, 25, 26, 26, 26, 26, 26, 28, 29, 29, 30, 31, 31, 33, 35, 36, 36, 37, 38, 39, 40, 41, 42, 42, 43, 43, 43, 43, 43, 43, 44, 44, 45, 45, 47, 47, 47, 47, 48, 50Since the total data of Variable Y is even, the calculation of Median is as follows:

So, it means that the Median of Variable Y is 36.5 which mean that 36.5 can represent the Variable Y data and 36.5 (Agree) can be used as the data representative for Variable Y.The Modes of Variable Y is 43 since it has the most occurrence answer.4.4.4. Normality Test

Using the data in attachment 6, we can calculate the data provided and find whether the data is normally distributed. Then, we shall input the data into SPSS to find the normality value using Kolmogorov-Smirnov formula.

From the SPSS result, shown in attachment 7, the normality of the test is 0.137. Based on Amirs book, if the result is greater than 0.05, then it will indicate that the data is normally distributed. 4.4.5. Coefficient of Correlation TestUsing the data in attachment 6, we can calculate the data provided and find the relationship of each data. Then, we shall use input the data into SPSS to find the coefficient of correlation. The formula to find coefficient of correlation is as follows:

The writer will be able to find out the relationship between Variable X and Variable Y using Coefficient of Correlation. This test is used to know the relationship between Variable X (Training program) with Variable Y (Employees performance) whether the relationship is positive, negative or no relationship at all.From the SPSS result, shown in attachment 7, the coefficient of correlation test is 0.728. We shall refer to coefficient of correlation scale in chapter III to find the meaning of this result. It shows that the relationship between Training program (Variable X) and Employees performance (Variable Y) is Positive and High relationship. 4.4.6. Coefficient of Determination

The writer has already test the relationship between variable X and variable Y. Turns out, there is positive and high relationship between both variables. Thus, the writer will do another test to know influence or relationship in percentage. The writer will use coefficient of determination test to calculate the influence by using formula as follows:

From the SPSS result in attachment 7, the coefficient of determination result is 52.93%. It is a strong relationship. This proves that Training program influence Employees performance by 52.93%, while the other 47.07% is influenced by other factors such as leadership, motivation, discipline, etc.4.4.7. Linear Regression TestAfter testing the influence of training program (Variable X) to employees performance (Variable Y), we need to see the concrete influence by number and how one variable affects the other variable significantly. The writer will use Linear regression test to know the influence in number and figure. The formula for linear regression test is:

Y = a + b X

From the SPSS, we found that the linear regression is:

Y = 11.869 + 0.807 X

Based on the result above, the linear regression is Y = 11.869 + 0.807 X, which means if we increase variable X by certain point, the value of Variable Y will increase as well. The writer made some calculations to see the increase percentage as follows:Example:

X = 1, then Y = 11.869 + 0.807 (1) ( 12.676

X = 2, then Y = 11.869 + 0.807 (2) ( 13.483

X = 3, then Y = 11.869 + 0.807 (3) ( 14.290

X = 4, then Y = 11.869 + 0.807 (4) ( 15.097From the example, the writer can conclude that for every 1 point increase in Variable X (Training program), Variable Y (Employees performance) will increase by 0.807 point. The linear graphic can be seen below.Figure 4.5 Linear Graphic between Variable X and Y

4.5. TEST OF HYPOTHESISThe writer will use Z-test to know the hypothesis is significant or not.

Zcount = 4.881, thus Zcount = -4.881From the calculations above, we get the value of Zcount is 4.881 and -Zcount is -4.881.

Figure 4.6: Hypothesis diagram

Thus Zcount is greater than Ztable = 1.96 with confidence level 95% and Ztable is greater than Zcount.Based on the hypothesis test:If Ztable < Zcount < Ztable, thus H0 is accepted and Ha is rejected. There is no significance level of relationship between Training program and Employees performance.

If Zcount > Ztable, thus H0 is rejected and Ha is accepted. There is significance level of relationship between Training program and Employees performance.

If Ztable > -Zcount, thus H0 is rejected and Ha is accepted. There is significance level of relationship between Training program and Employees Performance.

4.6. RESULT AND ANALYSISBased on the data and calculation that is done by the writer, the writer got the result and analysis:

a. The coefficient of correlation of Variable X and Y are 0.728. It means variable X and Y has positive and high relationship or Training program has positive and high relationship with employees performance. By providing the right training program for employees, the employees performance can be boosted.

b. The high relationship is shown by correlation of determination at 52.93%. It means that Training program influence employees Performance by 52.93%. Thus, the remaining 47.07% is influence by other factors such as leadership, motivation, discipline or other factors. c. In linear regression test, Y = 11.869 + 0.807 X. It means that if we increase variable X (Training program) by 1 point, variable Y (employees performance) will also increase by 0.807 point.

d. The z-test is to prove our hypothesis. Z-test shows us that Zcount is 4.881 and -4.881 Thus Zcount is greater than Ztable= 1.96. Therefore H0 is rejected; it means there is a significance level of relationship between Training program and Employees performance.

EMBED Excel.Chart.8 \s

Ho Accepted

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Ha Accepted

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4.881

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