THE A

RT O

F ONLIN

E

FACILI

TATI

ON

MA

RC

H 2

3 &

30

, 2

01

1

THE WORKSHOP

DAY 1:

• Introductions

• Focus on planning & organizing for online facilitation

• Lab intro to tools & software environment

DAY 2:

• Focus on communication: verbal (am) and written (pm)

• Role of the facilitator/Instructor “presence”

• Participant engagement and interaction

ONLINE FACILITATION: WHY DO IT?

SYNCHRONOUS VS. ASYNCHRONOUS COMMUNICATION

ASYNCHRONOUS COMMUNICATION

flickr photo by ehisforadam

• Different places, different times• Individual• Almost always text-based, but can include other media

SYNCHRONOUS (AKA “LIVE”)

flickr photo by Stanford EdTech

• Different places, same time• One-to-one, one-to-many, or many-to-many• Can include different media (at the same time):

• Video, audio, text

ASYNCHRONOUS COMMUNICATION

flickr photo by Aristocrat

SYNCHRONOUS (AKA “LIVE”)

PLANNING FOR ONLINE FACILITATION: ESTABLISHING A FEEDBACK LOOP

• Arranging times• Sending out advance info• Getting help• Feedback timelines

PLANNING FOR ONLINE FACILITATION: EFFECTIVE MEETINGS

flickr photo by plakboek

• Clearly state objectives• Have an agenda – and stick

to it• Establish process &

procedures:• “netiquette”

COMPUTER LOGIN

User: ent234Pass: 20wint11

SOFTWARE ENVIRONMENT

PLANNING FOR ONLINE FACILITATION: TOOLS AND EQUIPMENT

PLANNING FOR ONLINE FACILITATION: YOUR WORKING ENVIRONMENT

flickr photo by EU Social

PLANNING FOR ONLINE FACILITATION: YOUR WORKING ENVIRONMENT

PLANNING FOR ONLINE FACILITATION: EVALUATING TOOLS

Photograph by Yousuf Karsh. Canada Archives.