ARIZONA@WORK… Building the WIOA Partnership · ARIZONA@WORK: Building the WIOA Partnership (June...

ARIZONA@WORK:BuildingtheWIOAPartnership(June13and14,2016)

GregNewtonAssociates.com♦617.426.5588♦[email protected] 1

ARIZONA@WORK…

BuildingtheWIOAPartnership! SeekasharedpartnerunderstandingofWIOAvision, partnershiprequirements,andopportunities! Definethe“One-StopSystem”andshowhowtodesign thesystemtoincreasevalueforcustomersandprograms! Identify“applicablecareerservices”sharedbypartners withideasforpartneringindelivery! DiscusstherequiredMOUelements! Identifybestbetstomakeyourpartnershipevenbetter



WIOAPartnership:Expectations,Opportunities,andOutcomes

- ThreeTypesofWIOAPartners: Strategic;CoreProgram;and,One-Stop- CoreProgramPartners:“WeareallWIOA!”- UniqueandCommon:

SeparateProgramsWithinanIntegratedSystem- PartnersBringCustomers,Services,Resources,Competencies- Who“Owns”What?System,Centers,andPrograms- WhoAretheOne-StopPartners?(Core…PlusMore)- RolesandResponsibilitiesofCoreandOne-StopPartners



ThreeTypesofWIOAPartners:

! StrategicPartners(EconDevelop,Sectors,Education)

! SixCoreProgramPartners(TheProgramTitlesinWIOA)

! One-StopPartners(CorePlusMore)MeetWIOA’sSix“CoreProgram”Partners

1. WIOATitleI.B:Adult2. WIOATitleI.B:DislocatedWorkers3. WIOATitleI.B:Youth4. WIOATitleII:AdultEducationandLiteracy5. WIOATitleIII:Wagner-Peyser6. WIOATitleIV:VocationalRehabilitation

WeAreAllWIOA!



WIOA:Who“Owns”What?

TheSystemIs“Owned”byAllCorePartnerPrograms:

TitleI,SubtitleA:SystemAlignment(Boards,Plans,Performance)

TitleI,SubtitleB:Chapter1---One-StopDeliverySystemandCenters

EachProgramIs“Owned”bytheCorePartnerProgram:

TitleI,B,Chapters2/3:Youth,Adult/DWProgramPartners

TileII:AdultEducationandLiteracyPartner

TitleIII:Wagner-PeyserPartner

TitleIV:VocationalRehabilitationPartner



SeparateProgramsWithinOneWorkforceSystem…TheUnique:

WhatEachProgramOwnsTheCommon:

WhatWeOwnTogetherProgramRules PartnershipAgreements

Program-SpecificServices ApplicableCareerServicesProgramCustomers Co-EnrolledCustomersProgramPerformance SystemPerformanceSharingCustomers,Services,andPerformance

EachPartnerProgramAddsValuetothePartnership:

! Customers! Services! Resources

! Competencies



PartnershipFunctionsoftheLocalBoard:! EngagingEmployerstoCreateaDemand-DrivenSystem! Convening,Brokering,andLeveragingSystemStakeholders! DesigningandBuildingtheLocalWorkforceandOne-StopSystem! NegotiatingtheMOUandSelectingtheOne-StopOperator! SelectingTitleIBProgramProvidersMultipleRoles:Strategic,System,Partner,andProgram

DevelopingtheLocalPlan:WorkingTogethertoDevelopthePartnershipPlanComponents

LocalBoardsConvenePartnerstoDesignandBuildaDemand-Driven,Customer-Centered,One-StopSystem



!RequiredWIOAOne-StopPartners!

“ParticipatingintheOperationofaOne-StopDeliverySystem”

! WIOAT-IAdult,DW,Youth

! Wagner-Peyser

! AdultEducationandLiteracy

! VocationalRehabilitation

! Career,TechnicalEducation

! TitleVOlderAmericansAct

! JobCorps

! NativeAmericanPrograms

! MigrantSeasonalFarmworkers

! JobsforVeterans

! YouthBuild

! TradeAdjustmentAssistance

! CommunityAction(E/TProgs)

! HousingAuthority(E/TProgs)

! UnemploymentCompensation

! SecondChance

! Arizona:TANFNotaRequiredPartner;LocalTANFMayOpttoDoSo

! Others(IfChiefElectedOfficialsandGovernor,Says,“Yes”)



RolesandResponsibilitiesoftheOne-StopPartners! Provideaccessthroughtheone-stopdeliverysystemtosuch

programoractivitiescarriedoutbytheentity,includingmakingthecareerservices…thatareapplicabletotheprogramoractivitiesavailableattheone-stopcenters

! Useaportionofthefundsavailablefortheprogramand

activitiestomaintaintheone-stopdeliverysystem,includingpaymentoftheinfrastructurecostsofone-stopcenters

! Enterintoalocalmemorandumofunderstandingwiththe

localboard,relatingtotheoperationoftheone-stopsystem! Participateintheoperationoftheone-stopsystem

consistentwiththetermsofthememorandumofunder-standing,therequirementsofthistitle,andtherequirementsoftheFederallawsauthorizingtheprogramoractivities



TheOne-StopPartners’MemorandumofUnderstanding

! SharingVisionSystemDesignwithCustomer-CentricOutcomes

! SharingCustomers

Access,DirectConnection,Co-Enrollment

! SharingServicesCareerServicesandProgramServices

! SharingCosts

System,Services,Infrastructure

Can’tShareCostsWithoutKnowingHowCustomersandServicesWillBeShared!



PartneringwithaPurpose:FiveMajorSharedWIOAExpectations

!PartnershipandProgramAlignment!One-StopSystemandCenters;ServicesandCustomers

!System,Program,andServiceAccess!Bricks,Clicks,andConnect

!SkillsandCredentialsandEmployment!OutcomesAcrossCorePrograms

!CareerPathwaystoPumpTalentPipelines!DualCustomerswithMutualBenefitandValueAdd

!EmployerEngagementandBusinessServices!DesignAdvice,PipelineMapping,Work-BasedLearning



!PartnershipandProgramAlignment!

FederalStrategiestoAlignCoreProgramPartners

! Cross-TitleRequirements! IntegratedUSDeptsofLaborandEducationGuidance! StateandLocalBoardLeadershipandParticipation! StatePlanwithSharedVisionandCross-PartnerAlignment! RequiredOne-StopPartners! MemorandaofUnderstanding! StandardizedReportingandPerformance



TheStatePlanisanUmbrellaforAllPartnerPrograms

VisionfortheARIZONA@WORK

JobCentersServiceDeliverySystem

TheWorkforceArizonaCouncil(WAC)envisionsajob-drivenpublicworkforcedevelopmentsystem

inArizonathatfocusesequallyontheemploymentneedsofjobseekersandemployers'needsforskilledlaborwithindustry-recognizedcredentials

tomeettheircurrentandfuturedemandforlabor.

AllPartnerProgramsWorkTogethertoAchieveAlignmentinProgramOperationsandPolicy

toEnhancetheDefinedSystemCharacteristics



CharacteristicsoftheARIZONA@WORKSystem

• ExtensiveKnowledgeofLocalEconomy

• BusinessEngagement

• SectorPartnerships

•Work-BasedLearning

• JobSeekersTrainedfor

In-DemandJobs

• Industry-RecognizedCredentials

• CareerPathways

• AccesstoServices

• ActivelyEngageVeterans,OtherPriorityPopulations

• BoardCapacityand

Engagement

•HighlyIntegratedServiceDeliverySystem

• ContinuousEvaluationandImprovementofServices

• ContinuousEvaluationandImprovementofServices

• UseEvidence-based,BestandPromisingPractices



!System,Program,andServiceAccess!EveryDooristheRightDoor!

Bricks!

AllCentersandProgramPartnerLocations…

ServingJobSeekers,Employers,andProgramPartners

Clicks!

DirectLinksThroughTechnology…ServiceDelivery…MoreThanJustaPromotionalWebPage

Connect!

MeaningfulReferrals…WithPotentialCo-Enrollment…

NoMatterWhereYouEntertheSystem



! UniversalSystemAccess…LeavingNoOneBehind!

WIOADefinition:IndividualwithBarriertoEmployment

(A) Displacedhomemakers(B) Low-incomeindividuals(C) Indians,AlaskaNatives,and NativeHawaiians(D) Individualswithdisabilities,including

youthwhoareindividualswithdisabilities

(E) Olderindividuals(F) Ex-offenders(G) Homelessindividualsorhomeless

childrenandyouths(H) Youthwhoareinorhaveagedoutof

thefostercaresystem

(I) IndividualswhoareEnglish languagelearners,individualswho

havelowlevelsofliteracy, andindividualsfacingsubstantial

culturalbarriers(J) Eligiblemigrant/seasonalfarmworkers(K) Individualswithin2yearsof

exhaustinglifetimeeligibility (forTANF)(L) Singleparents(includingsingle

pregnantwomen)(M) Long-termunemployedindividuals(N) SuchothergroupsastheGovernor

involveddeterminestohavebarrierstoemployment



USDOLTEGL04-15:VisionfortheOne-StopDeliverySystem! Ensuremeaningfulaccesstoallcustomers. One-stopcentersmustbephysicallyandprogrammaticallyac-cessibletoallcustomers,includingindividualswithdisabilities.

Insodoing,one-stopcentersuseprinciplesofuniversaldesignandhuman-centereddesign,suchasflexibilityinspaceusage;

theuseofpictorial,written,verbalandtactilemodestopresentinformationforcustomerswithdisabilitiesorlimitedEnglish;

providingclearlinesofsighttoinformationforseatedorstandingusers;providingnecessaryaccommodations;and

providingadequatespacefortheuseofassistivedevicesorpersonalassistants.

One-stopcentersuseassistivetechnologyandflexiblebusinesshourstomeettherangeofcustomerneeds.



!SkillsandCredentialsandEmployment!

AnEvolutionofPurposeandVision

CredentialsforCareerPathwayJobs(WIOA)

"SkillsforJobs(Demand-Driven)

"SkillsandJobs(ServiceIntegration)

"Jobs(CommonMeasureWaiver)

"SkillsorJobs(WIA)

"Skills(JTPA)

"Jobs(CETA)




Why?#JobsarePerishableandAllJobsAreUltimately“Temporary”#ShiftfromJobSecuritytoSkillandCredentialSecurity#YouCanTakeaJobAway…butNotSkillsorCredentials#AllJobSeekersNeedToImproveSkillstoBeMoreCompetitive#JustHavingJobSearchSkillsMayNotMakeYouCompetitive#WorkforceImprovement:BothaJobSeekerandBusinessService#TheValue-Add:HelpingforTodayandTomorrow#AllWIOAPartnersContributetoAllThreeOutcomes




CorePartnerPrograms:SixIndicatorsofPerformance1. EmploymentinSecondQuarter2. EmploymentinFourthQuarter3. MedianEarningsinSecondQuarter4. PostsecondaryCredentials

(orSecondarySchoolDiplomasPlusJoborPostsecondary)5. AchievingMeasurableSkillGains

(DuringProgramParticipation)6. EffectivenessinServingEmployers



SixPrimaryIndicatorsofPerformanceWhichPerformanceIndicatorsforWhichCorePartnerProgram?

Indicator Adult DW Youth AEL WP VREmploymentinSecondQuarter

!

!

Modified

!

!

!

EmploymentinFourthQuarter

!

!

Modified

!

!

!

MedianEarningsSecondQuarter

!

!

Modified

!

!

!

Post-SecondaryCredentials

!

!

!

!

No

!

MeasurableSkillsGains

!

!

!

!

No

!

EffectiveServingEmployers

!

!

!

!

!

!

SamePerformanceIndicatorDefinitions

SomeDifferencesinWheninDenominator

DifferentPerformanceTargets:SomeBaseline



!CareerPathwaystoPumpTalentPipelines!

WIOASection108…WIOACoreProgramPartnerPathwayDevelopment

Alignment,Access,Co-Enrollment

“Descriptionofhow…theentitiescarryingoutcoreprograms,willexpandaccess…foreligibleindividuals,particularlyeligibleindividualswithbarrierstoemployment,including…

facilitatethedevelopmentofcareerpathwaysandco-enrollment,asappropriate,incoreprograms,and

improveaccesstoactivitiesleadingtoarecognizedpost-secondarycredential(includingacredentialthatisanindustry-recognizedcertificateorcertification,

portable,andstackable)”



DevelopedbytheCenterforPostsecondaryandEconomicSuccessatTheCenterforLawandSocialPolicy(CLASP)



! CareerPathwaysandTalentPipelines!

YouCan’tPlanPathwaysWithoutKnowingPipelines!

! TalenttoJobs!

TalentPipelines

PathwaysforPipelines

CareerPathways

" JobstoTalent"

SectorWorkforceSupplyChains

DemandandSupply TodayandTomorrow

-RecruitTalent CurrentTalent"

-RetainTalent Near-TermTalent"

-DevelopTalent FutureTalent

Strategy:HowWillEachSystemPartnerContribute?



!EmployerEngagementandBusinessServices!

WhatIsEmployerEngagement?

! SeekingAdvicefromEmployersandIndustriesonHowtoDesignandDeliverJobSeekerServices

ToBetterMeetTalentNeeds

! DefiningandValidatingtheSkillsandCredentialsNeededforIndividualCareerPathways

toFillTalentPipelines

! ProvidingWork-BasedTrainingandLearningOpportunities

MakingtheDemand-DrivenConnection!



!EmployerEngagementandBusinessServices!

Work-BasedTrainingandLearningOpportunities

! InternshipsandWorkExperience

! On-the-JobTraining

! Apprenticeship

! SupportedWork/TransitionalJobs

! SummerJobs

EducationGetsYouanInterview…WorkExperienceGetsYouaJob!



DesigningtheSystem:AddingValueforCustomersandPartners

- One-StopWhat?One-StopisanAdjectiveandNotaNoun!- Whatisthe“One-StopSystem”?(SeamlessServiceDelivery)- MappingtheSystem:Center,Affiliates,andPartnerLocations- IncreasingAccess:MakingEveryDoortheRightDoor- TheComprehensiveCenter:The“Center”ofthe“System”- “Bricks,Clicks,andConnect”:SystemAccessforDirectLinkage- IncreasingSystemValueforAllPartnerPrograms- CommonSystemIdentifiertoBuildPartnerAffiliation- ProcurementOne-StopSystemOperator:ImplementingtheMOU



NPRMRegulations§678.300:Whatistheone-stopdeliverysystem?“Theone-stopdeliverysystembringstogetherworkforcedevelopment,educational,andotherhumanresourceservicesinaseamlesscustomer-focusedservicedeliverynetworkthatenhancesaccesstotheprograms'servicesandimproveslong-termemploymentoutcomesforindividualsreceivingassistance.One-stoppartnersadministerseparatelyfundedprogramsasasetofintegratedstreamlinedservicestocustomers.”One-StopSystemFeatures:$ Seamless $ EmploymentOutcomes$ Customer-Focused $ SeparatePrograms$ EnhancedAccess $ IntegratedStreamlinedServicesSeparateProgramsWithinOneSystemofServiceDelivery



“One-Stop”What?

“One-Stop”isanAdjectiveandNotaNoun!

One-StopSystem

One-StopPartners

One-StopPrograms

One-StopCenters

One-StopServices

BuildaOne-StopSystem,NotJustaOne-StopCenter



MappingtheBricks:IncreasingAccesstotheWorkforceSystem

County/Neighborhood

%VocRehab&AdultEd

AffiliateSite

County/Neighborhood

%CommCollege'CommAction

Comprehensive

Center'TANF

(Tech/CareerEduc

%VocRehab

County/Neighborhood

AffiliateSite&AdultEd%VocRehab

EveryDooristheRightDoor:EveryCustomeratEveryLocationIsaSystemCustomer



Bricks:CustomersEnteraSystemofServicesThoughAllLocations

Customers

)AccessByBricks

)ComprehensiveCenter,Affiliate,andPartnerLocations

SystemPartnerServices

)AccessThroughClicksandConnect

)ServicesofAllSystemPartners

ComprehensiveCareerandTrainingServices



TheLocalOne-StopDeliverySystem:

“Thedesignofthelocalarea'sone-stopdeliverysystemmustbedescribedintheMemorandumofUnderstanding(MOU)”

Mustincludeatleastonecomprehensivephysicalcenter:

“Acomprehensiveone-stopcenterisaphysicallocationwherejobseekerandemployercustomerscanaccesstheprograms,services,andactivitiesofallrequiredone-stoppartners.”

Mayhaveadditionalarrangements:

(1)Anaffiliatedsiteoranetworkofaffiliatedsites,whereoneormorepartnersmakeprograms,services,andactivitiesavailable

(2)Anetworkofeligibleone-stoppartners…throughwhicheachpartnerprovidesoneormoreprograms,services,andactivities

(3)Specializedcenters



NPRM§678.310:Whatisanaffiliatedsiteandwhatmustbeprovidedthere?“Anaffiliatedsite,oraffiliateone-stopcenter,isasitethatmakesavailabletojobseekerandemployercustomersoneormoreoftheone-stoppartners’programs,services,andactivities.Anaffiliatedsitedoesnotneedtoprovideaccesstoeveryrequiredone-stoppartnerprogram.Thefrequencyofprogramstaff’sphysicalpresenceintheaffiliatedsitewillbedeterminedatthelocallevel.Wagner-Peyseremploymentservicescannotbeastand-aloneaffiliatedsite.”



NPRMRegulations§678.305:

Whatisacomprehensiveone-stopcenterandwhatmustbeprovidedthere?

“Acomprehensiveone-stopcenterisaphysicallocationwherejobseekerandemployercustomerscanaccesstheprograms,services,andactivitiesofallrequiredone-stoppartners.”

Thecomprehensiveone-stopcentermustprovide:

! Careerservices(basicandindividualized)

! Workforceandlabormarketinformation.

! Accesstotrainingservices

! Accesstoprograms…carriedoutbyone-stoppartners



OptionsforCenter“Access”toPartnerProgramsandServices:MovingIn…1. ProgramstaffphysicallypresentattheCenterCross-Training…2. Partnerprogramstaffphysicallypresentattheone-stop

appropriatelytrainedtoprovideinformationtocustomersabouttheprograms,services,andactivitiesavailablethroughpartnerprograms

Real-TimeTechnology…3. Providingdirectlinkagethroughtechnologytoprogramstaff

thatcanprovidemeaningfulinformationorservices.



!SystemConnection!

ConnectingCustomersThrough“Referrals”…NotJustInformation

“DirectLinkage”Defined:

“Providingdirectconnectionattheone-stop,withinareasonabletime,byphoneor

throughareal-timeWeb-basedcommunicationtoaprogramstaffmemberwhocan

provideprograminformationorservicestothecustomer.”

Real-TimeConnection!

“A“directlinkage”doesnotincludeprovidingaphonenumberorcomputerWebsitethatcanbeusedatan

individual’shome;providinginformation,pamphlets,ormaterials;ormakingarrangementsforthecustomerto

receiveservicesatalatertimeoronadifferentday.”



ReferringCustomers:Connection,NotJustInformation

Goal:Value-AddedandSeamlesswithConversiontoServiceUse

PotentialMOUElements:

! StaffTrainingonPartnerServicesandEligibility

! CriteriaandMethodsforCo-Enrollment

! ReferralsatProgramEntry,Concurrent,orCompletion

! ReferralStandardsandProtocols

! Pre-Screened,Appropriate,Vetted,LikelytoConvert

! PartnerReferralLiaisons(APerson,NotaProgram)

! Follow-ThroughExpectationsandReportingBack

! Recording(andTracking)ReferralsMadeinDataSystem



One-StopSystem:Clicks!NPRM:“Requiredone-stoppartnerprogramsmustprovideaccesstoprograms,services,andactivitiesthroughelectronicmeansifapplicableandpracticable.Thisisinadditiontoprovidingaccesstoservicesthroughthemandatorycomprehensivephysicalone-stopcenterandanyaffiliatedsitesorspecializedcenters.TheprovisionofprogramsandservicesbyelectronicmethodssuchasWebsites,telephones,orothermeansmustimprovetheefficiency,coordination,andqualityofone-stoppartnerservices.Electronicdeliverymustnotreplaceaccesstosuchservicesatacomprehensiveone-stopcenterorbeasubstitutetomakingservicesavailableatanaffiliatedsite…”



TheLocalPlan:One-StopSystemClickStrategies“Thelocalboardshalldevelopstrategiesforusingtechnologytomaximizetheaccessibilityandeffectivenessofthelocalworkforcedevelopmentsystemby—- facilitatingconnectionsamongtheintakeandcasemanagement

informationsystemsoftheone-stoppartnerprogramstosupportacomprehensiveworkforcedevelopmentsysteminthelocalarea;

- facilitatingaccesstoservicesprovidedthroughtheone-stopdelivery

systeminvolved,includingfacilitatingtheaccessinremoteareas;- identifyingstrategiesforbettermeetingneedsofindividualswith

barrierstoemployment,includingstrategiesthataugmenttraditionalservicedelivery,andincreaseaccesstoservicesandprogramsoftheone-stopdeliverysystem,suchasimprovingdigitalliteracy;

- leveragingresourcesandcapacity…includingresourcesandcapacity

forservicesforindividualswithbarrierstoemployment."



DesigningtheSystemandCenterasaValue-AddforOne-StopPartnersandPartnerCustomers

* PartnerProgramsAreSystem“Members”

* PartnerProgramsAreCenter“Customers”

* TheCenteroftheSystemforAllProgramPartners

ExamplesofBenefitsPartnersShouldExpectfromMembership:

! SystemAffiliation,Participation,Collegiality,andLeadership

! BetterProgramOutcomesandPerformance

! ExpandedCustomerBaseandExpandedServicesforCustomers

! MoreAppropriateReferrals(andFollow-Through)

! SupportforProgramOperationsandIncreasedStaffTraining

DefiningSystemBenefitsIsaPreludetoSharingSystemCosts



BuildingSystemAffiliationandIncreasingTangibility

CommonOne-StopDeliverySystemIdentifier(Branding)

NPRM:§678.900:Whatisthecommonidentifiertobeusedbyeachone-stopdeliverysystem?

“Thecommonone-stopdeliverysystemidentifieristhe“AmericanJobCenter.”AsofJuly1,2016,eachone-stopdeliverysystemmustincludethe“AmericanJobCenter”identifieror“aproudpartneroftheAmericanJobCenternetwork”onallproducts,programs,active-ties,services,facilities…andmaterialsusedintheone-stopsystem.”

Arizona:“Theworkforcesystemoutreachandbrandingisasharedstateandlocalboardresponsibility.LocalareasmustuseARIZONA@WORK,theapprovedWACbranding,onallone-stopcentersignage,outreachmaterials,electronicmedium,andaffiliatesitesignage.”



TheCenteroftheSystem:PartnerProgramsAreCenterCustomers,Too

TheComprehensiveCenter

BasicandIndividualizedCareerServices(ApplicablePartnerCareerServices)

TrainingServicesCo-locatedPartnerServices

)

CenterCustomersToSystemPartnerPrograms

ServiceReferralsInitialDataandAssessmentPotentialCo-Enrollment

"

PartnerProgramCustomersToComprehensiveCenter

ServiceReferralsWorkshops/ResourceAreaJobReferrals/Placement

DefiningtheCenter’s“Value-Add”toPartnerProgramsIsaPreludetoSharingCenterInfrastructureCosts



!NewinWIOA!

CompetitiveProcurementofOne-StopOperator

PlanningNow…CompletebyJuly1,2017

WIA WIOAWIASection662.410:

HowistheOne-StopOperatorselected?

TheOne-Stopoperatorisdesignatedorcertified:

Throughacompetitiveprocess

OR

UnderanagreementbetweentheLocalBoardandaconsortiumofentitiesthatincludesatleastthreeormoreofthe

requiredOne-Stoppartners

“Tobeeligibletoreceivefundsmadeavailableunderthissubtitletooperateaone-stopcenter…anentity(whichmay

beaconsortiumofentities)—

Shallbedesignatedorcertifiedasaone-stopoperatorthrougha

competitiveprocess;

AND

Shallbeanentity(public,private,ornonprofit)orconsortiumofentities(includingaconsortiumofentitiesthat,ataminimum,includes3ormoreofthe

one-stoppartners”



NPRM§678.635:“Whatistheeffectivedateoftheprovisionsofthissubpart?(a) NolaterthanJune30,2017,one-stopoperatorsselected

underthecompetitiveprocessdescribedinthissubpart mustbeinplaceandoperatingtheone-stop.(b) ByJune30,2016,everyLocalBoardmustdemonstrate itistakingstepstoprepareforcompetitionofits one-stopoperator.”

KeyDecisions:

! WhatIstheRoleoftheOne-StopOperator?

! WhatIstheOperator’sRoleinImplementingtheMOU?

! WhatIsYourProcurementTimelineandProcess?



TheRoleofthe“One-StopOperator”:

- System!(Center?Program?)

- AConvenerandNeutralBrokerofSystemPartnerships

- ResponsibilityforMakingtheSystemReal(ImplementstheMOU)

NPRM§678.620:Whatistheone-stopoperator’srole?

“Ataminimum,theone-stopoperatormustcoordinatetheservicedeliveryofrequiredone-stoppartnersandserviceproviders.

LocalBoardsmayestablishadditionalrolesofone-stopoperator,including,butnotlimitedto:

! coordinatingserviceproviderswithinthecenterandacrosstheone-stopsystem,

! beingtheprimaryproviderofserviceswithinthecenter,

! providingsomeoftheserviceswithinthecenter,

! coordinatingservicedeliveryinamulti-centerarea.”



One-StopOperatorsMayNotFulfillBoardFunctions:

! Convenesystemstakeholderstoassistindevelopmentlocalplan

! Prepareandsubmitlocalplans

! Beresponsibleforoversightofitself

! Manageorsignificantlyparticipateinthecompetitiveselectionprocessforone-stopoperators

! Selectorterminateone-stopoperators…andyouthproviders

! Negotiatelocalperformanceaccountabilitymeasures

! Developandsubmitbudgetfor…LocalBoardinthelocalarea

USDOLFrequentlyAskedQuestions:April1,2016

“Oncethefinalruleisissued,itwillcontainfurtherguidanceandtimeframesforimplementationoftheWIOAone-stopoperatorcompetitionrequirements,andtheDepartmentwillprovidefurtherwrittenguidanceandtechnicalassistanceonthistopic.”



ExamplesoftheOne-StopOperator’sSystemRolesandResponsibilities

1. CoordinatetheimplementationoftheMOU2. Convenepartnersregularlytobuildaffiliationandcommitment3. Assesssatisfactionofcustomersandpartnerswiththesystem4. Continuouslyimprovetheone-stopsystem5. Expandthepartnershipandincreaseintegratedservicedelivery6. Developstrategiestoimprovecross-partnerperformance7. Arrangeandoffercross-partnerfrontlinestafftraining8. ReporttoBoard,stakeholders,andpartnersonsystemactivities



CompetitiveProcurementProcessforOne-StopOperator

NegotiateandSignMOUwithOneStopPartners

)DevelopOne-StopSystem(andCenter)PoliciesandProcedures

)DecideProcurementProcess

)DevelopRFPScopeandSpecifications

(DefineRoleandProcureWithinMOUAgreement/s)

)CompetitivelyProcureandSelectOne-StopOperator

(AtLeastOnceEveryFourYears)

)ContractwithOne-StopOperatortoImplementtheMOU



Take-Aways!BestBets!Priorities!



PartneringontheDeliveryofCareerServices:

- WhataretheRequiredBasicandIndividualizedCareerServices?- WhatarethePartners’“Applicable”CareerServices?- “SharedServices”PartnerCrosswalk:WhatPartnersCo-Own- Partnering:Outreach,Intake,OrientationandInitialAssessment- Partnering:LMI,LaborExchange,andJobSearchAssistance- Partnering:ImprovingBusinessServices- Partnering:SuccessintheCoreProgramPerformanceIndicators



PartneringonWIOACareerServices!

NPRM§678.425:Whataretheapplicablecareerservicesthatmustbeprovidedthroughtheone-stopdeliverysystembyrequiredpartners?

“Applicablecareerservicestobedeliveredbyrequiredone-stoppartnersareservices…authorizedtobeprovidedundereachpartner'sprogram.”

! EligibilityforTitleIservices

! Outreach,intake,orientation

! Initialassessment

! Laborexchangeservices

! Referralstoprograms

! Labormarketinformation

! Performance,costinformation

! Supportiveservicesinformation

! UIInformationandassistance

! Financialaidinformation

! Follow-upservices

! Comprehensiveassessment

! Individualemploymentplan

! Careerplanning,counseling

! Short-termprevocationalservices

! Internships,workexperience

! Out-of-areajobsearch

! Financialliteracyservices

! Englishlanguageacquisition

! Workforcepreparation



MOUComponent:SharingServices

WhichCareerServicesAreApplicabletoEachOne-StopPartner?

BasicCareerServices

Adult

DW

Youth

AEL

WP

VR

Others

T-IProgramEligibility

!

!

!

!

Outreach,Intake,Orientation

!

!

!

InitialAssessment

!

!

!

LaborExchange,JobSearchAssist

!

!

!

Referralsto1-StopPartners

!

!

!

LaborMarketInformation

!

!

!

PerformanceandCostInfo

!

!

!



BasicCareerServices

Adult

DW

Youth

AEL

WP

VR

Others

SupportServiceInfo

!

!

!

UIInfoandAssistance

!

!

!

FinancialAidInformation

!

!

!

IndividualizedCareerServices

Adult

DW

Youth

AEL

WP

VR

Others

ComprehensiveAssessment

!

!

IndividualEmploymentPlan

!

!

CareerPlan,Counseling

!

!

Short-TermPrevocServices

!

!

Internships,WkExperience

!

!



IndividualizedCareerServices

Adult

DW

Youth

AEL

WP

VR

Others

Out-of-AreaJobSearch

!

!

FinancialLiteracy

!

!

EnglishLanguageAcquisition

!

!

!

WorkforcePreparation

!

!

!

MOUComponent:SharingServices

CareerServicesapplicabletomorethanonepartnerisaone-stoppartnershipservice.Ataminimum,theMOUwillwanttofocusontheseBasicCareerServices:-Outreach,Intake,Orientation -LaborExchange

-InitialAssessment -JobSearchAssistance

-LaborMarketInformation -BusinessServices

-ReferralstoOne-StopPartners -Performance/CostInformation



WhatAretheBasicCareerServicesMostApplicabletoAllOne-StopPartners?

Outreach,Intake,Orientation

“Outreach,intake(whichmayincludeworkerprofiling),andorientationtotheinformationandotherservicesavailable

throughtheone-stopdeliverysystem”

InitialAssessment

“Initialassessmentofskilllevels(includingliteracy,numeracy,and

Englishlanguageproficiency),aptitudes,abilities(includingskillsgaps),andsupportiveserviceneeds”



ReferralstoSystemProgramsandServices

“Provisionofreferralstoandcoordinationofactivitieswithotherprogramsandservices,including

programsandserviceswithinone-stopdeliverysystemand,inappropriatecases,otherworkforceprograms”

LaborExchangeServices

“Jobsearchandplacementassistanceand,inappropriatecases,careercounseling…

appropriaterecruitmentandotherbusinessservicesonbehalfofemployers,includingsmallemployers”




“Provisionofworkforceandlabormarketemploymentstatisticsinformation,includingprovisionofaccurateinformationrelatingtolocal,regional,andnational

labormarketareas,including…

-Jobvacancylistingsinsuchlabormarketareas;

-Informationonjobskillsnecessarytoobtainthejobs;

-Informationrelatingtolocaloccupationsindemandandtheearnings,skillrequirements,and

opportunitiesforadvancementforsuchoccupations”

HowWillYouPartneronApplicableCareerServices?



MOURequirement:SharingServices

“Servicestobeprovidedthroughtheone-stopdeliverysystem…includingthemannerinwhichtheserviceswillbecoordinatedanddeliveredthroughsuchsystem”

PartneringonBasicCareerServicesServices PotentialPartneringOpportunitiesOutreach

-SystemWebsiteandPartnerWebsiteLinks

-SystemMarketingMaterials

-CommonBranding,Affiliation,TagLines

-TargetedStrategiesforIndividualsw/“Barriers”

-AccessibilityforIndividualswithDisabilitiesIntake

-SharedDataSystem(CommonIntakeElements)

-SystemRegistration(NotJustProgram)

-SeamlessCo-Enrollment(InvisibletoCustomer)



Orientation

-SystemOrientation,NotJustCenterorProgram

-Cross-InformedStaff

-SharedScripts,PPTs,VideosInitialAssessment

-AgreedUponDefinitionof“Initial”

-SharingInitialAssessmentData

-PreludetoReferralsforPartnerServicesReferralstoOne-StopPartners

-StaffTrainingonPartnerServicesandEligibility

-ReferralsatEntry,Concurrent,orCompletion

-ReferralStandardsandProtocols

-Pre-Screened,Appropriate,Vetted

-ReferralLiaisons(Person,NotOrganization)

-Follow-ThroughExpectationsandReporting

-RecordingReferralsMadeinDataSystem



JobSearchAssistance

-WorkshopsOpentoAllSystemCustomers

-AtCenterandAtPartnerLocations(Itinerate)LaborExchange

-AllSystemJobSeekersinAZJobConnection

-AllJobListingsinAZJobConnection

-PartnerStaffTraininginAZJobConnection

-JobReferralStandardsandProtocolsBusinessServices

-Cross-PartnerBusinessServicesTeams

-SinglePointofContactforSystemServices

-CustomerRelationsManagementDataSystem

-EmployersHaveAccesstoAllSystemTalent


-StaffTrainingonLocalLaborMarket

-CareerPathwaysandCareerPromotionIdentifyingSharedServicesIsaPreludetoSharingSystemCosts



BuildingtheWIOAPartnership:DevelopingtheMOU

TheMemorandumofUnderstandingRequirements

- TheLaw,FederalRequirements,Options- WhoNegotiates(andSigns)theLocalMOUs?- SequenceofNegotiatingtheMOUisVeryImportant

WhatIstheContentoftheMOU?

- SharedSystem(VisionandGoals)- SharedServices(CareerServicesandProgramServices)- SharedCustomers(Access,Referral,andCo-Enrollment)- SharedCosts(System,Services,Infrastructure)



NPRM§678.500:WhatistheMOUfortheone-stopdeliverysystemandwhatmustbeincludedintheMOU?“TheMOUistheproductoflocaldiscussionandnegotiation,andisanagreementdevelopedandexecutedbetweentheLocalBoard,withtheagreementofthechiefelectedofficialandtheone-stoppartners,relatingtotheoperationoftheone-stopdeliverysysteminthelocalarea.”

NPRM§678.510:HowshouldtheMOUbenegotiated?“WIOAemphasizesfullandeffectivepartnershipsbetweenLocalBoards,chiefelectedofficials,andone-stoppartners.LocalBoardsandpartnersmustenterintogood-faithnegotiations.LocalBoards,chiefelectedofficials,andone-stoppartnersmayalsorequestassistancefromaStateagencyresponsibleforadministeringthepartnerprogram,theGovernor,StateBoard,orotherappropriatepartiesonotheraspectsoftheMOU.”



WIOA:MemorandumofUnderstandingContentRequirements! Servicestobeprovidedthroughtheone-stopdelivery

system…includingthemannerinwhichtheserviceswillbecoordinatedanddeliveredthroughsuchsystem

! Howthecostsofsuchservicesandtheoperatingcostsof

suchsystemwillbefunded,including— - Fundingthroughcashandin-kindcontributions(fairly

evaluated),whichcontributionsmayincludefundingfromphilanthropicorganizationsorotherprivateentities,orthroughotheralternativefinancingoptions,toprovideastableandequitablefundingstreamforongoingone-stopdeliverysystemoperations

- Fundingoftheinfrastructurecostsofone-stopcenters



! Methodsofreferralofindividualsbetweentheone-stopoperatorandtheone-stoppartnersforappropriateservicesandactivities

! Methodstoensuretheneedsofworkersandyouth,and

individualswithbarrierstoemployment,includingindividualswithdisabilities,areaddressedintheprovisionofnecessaryandappropriateaccesstoservices,includingaccesstotechnologyandmaterials,madeavailablethroughtheone-stopdeliverysystem;and

! Durationofthememorandumofunderstandingandthe

proceduresforamendingthememorandumduringthedurationofthememorandum,andassurancesthatsuchmemorandumshallbereviewednotlessthanonceevery3-yearperiodtoensureappropriatefundinganddeliveryofservices

TheMOU:SharingServicesandCustomerstoShareCosts



WhoNegotiatestheMOU?

ClarifyBeforeYouBeginYourNegotiations!

NPRM§678.415:Whatentityservesastheone-stoppartnerforaparticularprograminthelocalarea?

“Theentitythatcarriesouttheprogramandactivities…isthegrantrecipient,administrativeentity,ororganizationresponsibleforadministeringthefundsofthespecifiedprograminthelocalarea.

Theterm“entity”doesnotincludeserviceprovidersthatcontractwith,oraresubrecipientsof,thelocaladministrativeentity.

Ifaprogramoractivityisnotcarriedoutinalocalarea,therequirementsrelatingtoarequiredone-stoppartnerarenotapplicable…inthatlocalone-stopsystem.”



WhoistheOne-StopPartner?

WIOATitleII:AdultEducation

Stateagencyresponsibleforadministeringorsupervisingpolicyforadulteducationandliteracyactivities…maydelegateitsresponsibilitiestooneormoreeligibleprovidersorconsortiumofeligibleproviders.

WIOATitleIV:VocationalRehabilitation

Stateagencyprimarilyconcernedwithvocationalrehabilitation

USDOLNationalPrograms

Grantees

CareerandTechnicalEducation

Stateeligibleagency…maydelegateitsresponsibilities…tooneormoreStateagencies,

eligiblerecipientsatthepostsecondarylevel,orconsortiaofeligiblerecipientsatthepost-secondarylevel.



WhoAretheLocalOne-StopPartners?WhoWillNegotiatetheMOU?RequiredPartner LocalArea? Entity(Delegate?) NameofIndividualT-IAdult,DW,Youth AdultEd/Literacy Wagner-Peyser VocRehab

Career/TechEd SCSEP(T-VOAA)

JobCorps NativeAmerican Migrant/Seasonal

Veterans YouthBuild TradeAct

CommunityAction(E/T) HousingAuthority(E/T)

Unemployment SecondChance

TANF



PartnersattheTable:WhoMakesDecisions,How?StateOperated StateAdministered LocallyOperated

Wagner-PeyserMigrant/Seasonal

TradeActUnemplCompens

VocRehabTANF(MostStates)

AdultEd/LiteracyCareer/TechEd

(MayDelegatetoProviders)

WIOAAD/DW/YouthJobCorps

NativeAmericanYouthBuild

CommunityActionHousingAuthoritySecondChance

TANF(SomeStates)

MOUNegotiationChallenges:

-KnowingWhoShouldBeattheTable

-VaryingAuthoritytoMakeDecisionsinRealTime

-LengthyDecisionMakingandSignatureProcess



WhatStatesCanDotoMakeLocalLevelMOUNegotiationsEasier

! IncludePartnerExpectations/MinimumsinStatePlan! DecideWhoIsattheTableasSoonasPossible! DefineRoleofMultipleProvidersinSingleArea,IfDelegated! SetUpfrontParameters,ifDelegated,andCommunicate! DevelopTimelinewithStreamlinedApprovalProcesses! SignaState-LevelPartnerMOU! IssueClearStateGuidanceforMOUDevelopment! ProvideaMOUTemplateforLocalCustomization! WorkOutResourceSharing(WherePossible)atStateLevel



InitialDecision:UmbrellaMOU,IndividualPartnerMOU?

NPRM§678.505:IsthereasingleMOUforlocalarea,ormusttherebeseparateMOUbetweenLocalBoardandeachpartner?

“Asingle“umbrella”MOUmaybedevelopedthataddressestheissuesrelatingtothelocalone-stopdeliverysystemfortheLocalBoard,chiefelectedofficialandallpartners.Alternatively,theLocalBoard…mayenterintoseparateagreementsbetweeneachpartnerorgroupsofpartners.”InitialDecision:HybridMOU?

SystemUmbrellaMOU:Three-Year,ContinuousImprovementIndividualPartnerResource/CostSharingAgreement:AnnualUpdatingInitialDecision:StateRequiredMOUContent,Outline,andTemplate?



ProcessforDevelopingtheMemorandumofUnderstanding

1.SharingVisionandSystemGoals

SystemDesign(Center,Affiliates,PartnerLocations,Virtual)

PartnershipPrinciplesandPartnerPromises

)2.SharingServices

SystemServices

CareerServicesApplicabletoEachPartner

WhoOffersWhichCareerService,How

PlansforIntegrationandCoordinationofCareerServices

)



3.SharingCustomers

ReferralProtocols

If,When,HowCo-Enroll

TechnologytoSupportCustomerSharing

)4.SharingCosts

DefiningSystemCosts

DefiningOne-StopCenterInfrastructureCosts

AllocatingCostsAccordingtoPartnerBenefit

)5.SigningtheMOU

(IfNoLocalConsensus,GovernorDecidesCostSharing)

)6.ImplementingtheMOUwithContinuousImprovement



PotentialSequenceforDevelopingtheMOU

) ActNow…

SharingSystemVisionandGoals

SharingSystemDesignandAccessStrategies

SharingSystemServices

SharingCustomers

) WhenMoreIsKnown(NotLaterThanJune30,2017)

SharingSystemCosts

SharingCenterInfrastructureCosts



USDOLFrequentlyAskedQuestions:January28,2016WhatcanStatesdonowtoprepareforimplementationofthefundingrequirementsinPY2017?

“TheGovernorandtheStateBoardshouldbegindevelopingtheguidancetobeusedbythelocalareasinnegotiatingagreementsforthefundingoftheone-stopservicedeliverysystem.”

WillthespecificWIOArequirementsforlocalagreementsforfundingtheone-stopinfrastructurecostsapplyinPY2016?

“No…fundingagreementsmustsatisfytherequirements…inPY2017.”

Whathappensifthelocalareasfailtoreachanagreementforfundingtheone-stopsysteminPY2016?

Intheeventoffailuretoreachanagreementforfundingtheone-stopsysteminPY2016,theStatefundingmechanismwillnotyetbeapplicable…Therefore…ifalocalareafailstoreachanagreementforfundingtheone-stopsysteminPY2016…continuetousewhateverprocesstheyhavebeenusingunderWIA…”



SampleMOUOutline

SystemUmbrellaMOU:UptoThreeYearswithContinuousImprovement

! One-StopSystemVisionandGoals

! One-StopSystemDesign

! One-StopSystemAccess

! SharingSystemServices

! SharingSystemCustomers

IndividualPartnerResource/CostSharingAgreement:AnnualUpdating

! SharingOne-StopServicesandOperatingCosts

! SharingOne-StopCenterInfrastructureCosts:



SampleMOUOutline…One-StopSystemVisionandGoals+ ThePartners(MandatoryandOthers)+ PurposesoftheSystem+ OutcomesoftheSystem(SuccessIndicators)+ SystemPerformance(StateBoardCertificationCriteria)+ SystemCustomers:IndividualsandEmployers+ PartnerResponsibilities+ PartnershipPrinciplesandPromises



FederalPartners’One-StopVision

USDOL(TEGL04-15)

“VisionfortheOne-StopDeliverySystemUnderWIOA”

http://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=6455

RehabilitationServicesAdministration(RSA-TAC-15-02)

“VisionfortheStateVocationalRehabilitationServicesProgramasaPartnerintheWorkforceDevelopmentSystemUndertheWIOA”

http://www2.ed.gov/policy/speced/guid/rsa/tac/2015/tac-15-02.pdf

OfficeofCareer,TechnicalandAdultEducation(OCTAE/DAEL15-4)

“VisionoftheAdultEducationandLiteracyActintheWorkforceSystemandInitialImplementationoftheWIOA”

http://www2.ed.gov/about/offices/list/ovae/octae-aefla-vision.pdf



SampleMOUOutline…One-StopSystemDesign+ SystemMap+ PartnerProgramLocations(EveryDooristheRightDoor)+ “Bricks,Clicks,Connect”AccessMethods+ ComprehensiveCenter (Co-LocatedPartners;AccesstoAllPartnerPrograms)+ Affiliates(IfAny)+ TechnologicalandVirtualInfrastructure+ SystemBranding(CommonIdentifier)



SampleMOUOutline…

One-StopSystemAccess

NPRM:“Methodstoensurethattheneedsofworkers,youth,andindividualswithbarrierstoemployment,includingindividualswithdisabilities,areaddressedinprovidingaccesstoservices,includingaccesstotechnologyandmaterialsthatareavailablethroughtheone-stopdeliverysystem”

+ OutreachStrategies

+ TargetingofIndividualswithBarrierstoEmployment

+ NondiscriminationandEqualOpportunity

+ ADACompliance

+ AccessibleTechnology

+ GrievanceProcedures



SampleMOUOutline…

SharingSystemServices

NPRM:“Adescriptionofservicestobeprovidedthroughtheone-stopdeliverysystem,includingthemannerinwhichtheserviceswillbecoordinatedanddeliveredthroughthesystem”

NPRM:“Sharedservicesthat…maybecommonlyprovidedthroughtheone-stoppartnerprogramstoanyindividual,suchasinitialintake,assessmentofneeds,appraisalofbasicskills,identificationofappropriateservicestomeetsuchneeds,referralstootherone-stoppartners,andbusinessservices.”

+ ProgramPartnerServicesAccessibleThoughOne-StopSystem

+ One-StopSystemCareerServices

+ CareerServicesApplicabletoPartners

+ PartnershipinDeliveryofApplicableCareerServices



SampleMOUOutline…SharingSystemCustomersNPRM:“Methodsforreferringindividualsbetweentheone-stopoperatorsandpartnersforappropriateservicesandactivities”+ Definitionof“Referral”andReferralProtocols+ ReferralLiaisonsatEachPartnerProgram+ DirectLinkage:Co-Location,StaffCross-Training,Technology+ If,When,HowCo-Enroll+ TechnologytoSupportCustomerSharing+ InformationSharingandConfidentialityRequirements



SampleMOUOutline…SharingOne-StopSystemServicesandOperatingCostsNPRM:Must“ApplicableCareerServices”NPRM:May“InitialIntake,Assessment,AppraisalofBasicSkills,Referrals,BusinessServices”+ DefinitionofOne-StopSystemCosts+ One-StopSystemBudget+ One-StopSystemCost-SharingMethodology+ AllocationofOne-StopSystemCoststoEachPartner



NPRM§678.760:Howdoone-stoppartnersjointlyfundothersharedcostsundertheMemorandumofUnderstanding?(a) “...mustuseaportionoffunds…topaytheadditionalcostsrelatingto

theoperationoftheone-stopdeliverysystem,whichmustincludeapplicablecareerservices.

(b) Additionally,one-stoppartnersmayjointlyfundsharedservices… Sharedservices’costsmayincludethecostsofsharedservices

that…maybecommonlyprovidedthroughtheone-stoppartnerprogramstoanyindividual,suchasinitialintake,assessmentofneeds,appraisalofbasicskills,identificationofappropriateservicestomeetsuchneeds,referralstootherone-stoppartners,andbusinessservices.SharedoperatingcostsmayalsoincludesharedcostsoftheLocalBoard’sfunctions.

(c) Thesesharedcostsmustbeallocatedaccordingtotheproportionof

benefitreceivedbyeachofthepartners…”



USDOLFrequentlyAskedQuestions:April1,2016“Whatareothersharedcosts?Inadditiontojointlyfundinginfrastructurecosts,One-Stoppartnersmustuseaportionoffundsmadeavailableundertheirprograms’authorizingstatute(orfairlyevaluatedin-kindcontributions)topaytheadditionalcostsrelatingtotheoperationoftheOne-Stopdeliverysystem,whichmustincludeapplicablecareerservicesandmayincludecommoncoststhatarenotpaidfromthefundsprovidedforinfrastructurethroughthepartnerfundingagreements.Sharedcostsmayincludethecostofthereceptionistlocatedintheone-stopcenter.Sharedservicescostsmayincludeinitialintake,assessmentofneeds,appraisalofbasicskills,identificationofappropriateservicestomeetsuchneeds,referralstootherone-stoppartners,andbusinessservices.Additionally,one-stoppartnersmayjointlyfundsharedservices.Thesesharedservicescostsmustbeallocatedaccordingtotheproportionofbenefitreceivedbyeachofthepartners.”



SampleMOUOutline…SharingOne-StopCenterInfrastructureCosts:NPRM:Infrastructurecostsofone-stopcentersarenonpersonnelcostsnecessaryforthegeneraloperationoftheone-stopcenter,including:Rent,Utilities,Maintenance,EquipmentTechnology,CommonIdentifier+ DefinitionofOne-StopCenterInfrastructureCosts+ One-StopCenterInfrastructureCostBudget+ One-StopCenterCost-SharingMethodology+ Cost-Sharing:Co-LocatedPartners(Non-Co-LocatedPartners?)+ AllocationofOne-StopInfrastructureCoststoEachPartner (Equitable,ProportiontoBenefit,Legal)



NPRMPreamble:“Partnerfundingofinfrastructurecostsisintendedto:

+ Maintaintheone-stopdeliverysystemtomeettheneedsoflocalareas;+ Reduceduplicationbyimprovingprogrameffectivenessthroughthesharingofservices,resources,andtechnologiesamongpartners;

+ Reduceoverheadbystreamliningandsharingfinancial,procurement,andfacilitiescosts;

+ Encourageefficientuseofinformationtechnologytoinclude,whenpossible,useofmachinereadableformsandsharedmanagementsystems;

+ Ensurethatcostsareappropriatelysharedbyone-stoppartnersbybasingcontributionsonproportionateshareofuse;and

+ Ensurethatservicesprovidedbytheone-stoppartnerstoreduceduplicationortoincreasefinancialefficiencyattheone-stopcentersareallowableunderthepartner’sprogram.”



NPRM§678.700:Whatareone-stopinfrastructurecosts?

“Infrastructurecostsofone-stopcentersarenonpersonnelcostsnecessaryforthegeneraloperationoftheone-stopcenter,including:

(1) Rentalofthefacilities;

(2) Utilitiesandmaintenance;

(3) Equipment(includingassessment-relatedproductsandassistivetechnologyforindividualswithdisabilities);and

(4) Technologytofacilitateaccesstotheone-stopcenter,includingtechnologyusedforthecenter’splanningandoutreachactivities.

…mayconsidercommonidentifiercosts…one-stopinfrastructure.”

FundingofOne-StopInfrastructureCosts:

-LocalOptionor

-StateOption(StartingJuly1,2017)



NPRM678.700:Whatareone-stopinfrastructurecosts?

“Allpartnercontributionstothecostsofoperatingandprovidingserviceswithintheone-stopdeliverysystemmustadheretothepartnerprogram’sFederalauthorizingstatute(s)andagree-ments,andtoallotherapplicablelegalrequirements,includingtheFederalcostprinciplesthatrequirecoststhatareallowable,reasonable,necessary,andallocable.TheETA’spreviousFinancialManagementTechnicalAssistanceGuide(TAG)publishedforWIAremainsausefultoolforcostallocationexplanations(theTAGisintheprocessofbeingupdated).Seehttp://www.doleta.gov/grants/pdf/TAG_PartI.pdfandhttp://www.doleta.gov/grants/pdf/TAG_PartII_July2011.pdf.”

“ETAwillprovideadditionaloperationalguidance,throughaTEGL,onlocalgovernanceandtheMOUprocess,one-stopoperations,andone-stopinfrastructurecosts.”



NPRM678.700:Whatareone-stopinfrastructurecosts?

“Thereareavarietyofmethodstoallocatecosts,forinstance:

-basedonproportionofapartnerprogram’scustomersofallcustomerscomingtotheone-stop,

-proportionofpartnerprogram’sstaffamongallstaffattheone-stop,or

-basedonapartnerprogram’suseofaparticularexpenseitemsuchascertainequipment.”

ThreePotentialArenasforCostAllocation

! ProgramCustomerUsageofOne-StopCenter

! SharedServicesandConnection

! Co-LocationCosts



USDOLFrequentlyAskedQuestions:April1,2016“CanyoupleasetellusmoreaboutinfrastructurecostsundertheWIOAMOUfundingagreements?Infrastructurecostscanbeprovidedonacash,non-cash,orthirdpartyin-kindbasis.CashcontributionsarethosecashcontributionsmadebypartnerstotheLocalWorkforceDevelopmentBoardtocoverinfrastructureexpensesorcashpaymentsmadebypartnerstoanotherentity(usuallytheOne-StopOperator)tocoverinfrastructurecostsoftheOne-Stopcenter.Non-cashcontributionsarealsomadebypartnersoftheLocalWork-forceDevelopmentBoard.Non-cashcontributionsmayincludedona-tionsofgoodsorservices,orthedocumentedvalueofsupportingcostsofitemsownedbyapartnerprogramandusedinbytheOne-Stopcenter”



USDOLFrequentlyAskedQuestions:April1,2016ExampleofPartnerNon-CashContribution:“Apartner’sproportionateshareoftheOne-Stopoperatingcostsis$15,000.Thepartnerdoesnothavesufficientcashorotherresourcestofullyfunditsshare,andwishestodonate(notforitsownindividualuse)gentlyusedsurpluscomputerequipment.Thecomputersarevalued(inaccordancewiththerequirementsof2CFR200.306)at$10,000.Thepartnerwouldbeabletousethe$10,000valueaspartoftheresourcesprovidedtofundthesharedcosts.”Thirdpartyin-kindcontributionsaremadebyindividualsorentitiesthatarenotpartnerstotheLocalWorkforceDevelopmentBoard.Third-partyin-kindcontributionsarecontributionsofspace,equipment,technology,non-personnelservices,orotherlikeitemstosupportthecostsassociatedwithone-stopoperations.



USDOLFrequentlyAskedQuestions:April1,2016“Whatkindofthirdpartyin-kindcontributionscounttowardsinfrastructurecosts?

Therearetwotypesofthirdpartyin-kind:generalcontributionstoOne-Stopoperations(i.e.,thosenotconnectedtoanyindividualOne-Stoppartner)andthosemadespecificallytoaOne-Stoppartnerprogram(thirdparty-donorcontributions).”“ExampleofGeneralContributions:

Ageneralin-kindcontributioncouldbeacitygovernmentallowingtheone-stoptousecityspacerentfree.Thesein-kindcontributionswouldnotbeassociatedwithonespecificpartner,butratherwouldgotosupporttheone-stopgenerallyandwouldbefactoredintotheunderlyingbudgetandcostpoolsusedtodetermineproportionateshare.Theresultwouldbeadecreaseintheamountoffundseachpartnercontributes,astheoverallbudgetwillhavebeenreduced.”



USDOLFrequentlyAskedQuestions:April1,2016“Example:Thirdparty-donorcontributiontoone-stoppartnerprogram

Abusinesspartnerprovidesassistivetechnologytoavocationalrehabilitationprogram,whichthengivesittotheOne-Stop.Solongastheassistivetech-nologywasintheOneStopoperatingbudget’sinfrastructurecosts,thepart-nercouldthenvaluetheassistivetechnologyinaccordancewiththeUGandusethevaluetocounttowardsitsproportionatesharecontribution.Onecaveatisthatpriortoacceptingin-kindcontributionsfromapartner(viaa3rdpartydonor),therewouldneedtobeagreementamongthepartnersoncostallocationmethodologytoensurethatotherinfrastructureoperatingcostsaresufficientlycoveredthroughcashandnoncashcontributions.”“Allpartnercontributions,regardlessofthetype,mustbereconciledonaregularbasis,(i.e.monthlyorquarterly),toensuretheyarefairlyevaluatedandthateachpartnerprogramisnotrequiredtocontributemorethanitsproportionateshareinaccordancewiththeUniformGuidanceat2CFRpart200.”



FirstSteponCostSharing:DevelopingaSystemandCenterBudget

LineItem Detail TotalCostSystemand“OtherSharedService”Costs

InitialIntake AssessmentofNeeds BasicSkillsAppraisal Referrals BusinessServices Other One-StopCenterInfrastructuresCosts(ByComprehensiveCenter)

RentalofFacilities Utilities/Maintenance Equipment AccessTechnology CommonIdentifier



SecondSteponCostSharing:AllocatingCoststoPartners

LineItem/Cost AllocationMethod PartnerContributionSystemand“OtherSharedService”Costs

InitialIntake:$ AssessmentofNeeds:$ BasicSkillsAppraisal:$ Referrals:$ BusinessServices:$ Other:$ One-StopCenterInfrastructuresCosts(ByComprehensiveCenter)

RentalofFacilities:$ Utilities/Maintenance:$ Equipment:$ AccessTechnology:$ CommonIdentifier:$



NPRM§678.705:WhatguidancemusttheGovernorissueregardingone-stopinfrastructurefunding?

(1) GuidelinesforState-administeredone-stoppartnerprogramsfordeterminingsuchprograms’contributionstoaone-stopdeliverysystem,basedonsuchprogramsproportionateuseofsuchsystem…

(2) GuidancetoassistLocalBoards…andone-stoppartnersinlocalareasin

determiningequitableandstablemethodsoffundingthecostsofinfrastructureatone-stopcentersbasedonproportionatebenefitsreceived,andconsistentwithFederalcostprinciples:

- Theappropriaterolesoftheone-stoppartnerprogramsinidentifyingone-stopinfrastructurecosts

- Approachestofacilitateequitableandefficientcostallocationthatresultsinareasonablecostallocationmethodologywhereinfrastructurecostsarechargedtoeachpartner…

- TimelinesregardingnotificationtotheGovernorfornotreachinglocalagreementandtriggeringtheState-fundedinfrastructure…”



LocalOptiontoFundOne-StopCenterInfrastructureCost

“Thelocalboard,chiefelectedofficials,andone-stoppartners…inalocalareamayfundthecostsofinfrastructureofone-stopcentersinthelocalareathrough…methodsagreedonbythelocalboard,chiefelectedofficials,andone-stoppartners(anddescribedintheMOU)”

) IfNoLocalConsensus…

StateOne-StopInfrastructureFunding

Governor:“Portionoffundstobeprovided…byeachpartnerprogram

CapsonRequiredContributions:

-WIOAAdult,DW,YouthandEmploymentService:Max3%ofFunds

-VocationalRehabilitation:Max%ofFundsIncreasesbyPY(2ndYr=0.75%;3rdYr=1%;4thYr=1.25%;5thYr=1.5%)

-OtherPartners:Maxof1.5%ofFunds



! InfrastructureCostFundsAllocatedtoLocalAreas:

StateBoardDevelopsFormulaBasedOn:NumberofCenters,Population,Services,Performance

! PortionoftheFundsMaybeUsedfor“SharedServices”:

“Suchasinitialintake,assessmentofneeds,appraisalofbasicskills,identificationofappropriateservicestomeetsuchneeds,referralsto

otherone-stoppartners,andothersimilarservices”

Maybeineveryone’sinteresttosuccessfullynegotiateinfrastructurecostsatthelocallevel!

TheReal“Cost-Sharing”Question:

HowWilltheSystemandCenterBeMadeSoValuabletoSystem

PartnerProgramsThatPartnersWillWanttoPay?



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