Are you satisfied with your dry cleaning business performance?

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ARE YOU SATISFIED WITH YOUR DRY CLEANING BUSINESS PERFORMANCE?

Transcript of Are you satisfied with your dry cleaning business performance?

Page 1: Are you satisfied with your dry cleaning business performance?

ARE YOU SATISFIED WITH

YOUR DRY CLEANING BUSINESS

PERFORMANCE?

Page 2: Are you satisfied with your dry cleaning business performance?

Taking care of messy clothes is much easier than taking care of

the messy business.

You as a laundry owner can very well manage the cleaning of clothes

but what happens after they are cleaned? Even the most managed

laundry business set ups are haunted with problems like lost clothes,

wrong deliveries, missing tags and lack of customer communication.

This definitely results in unhappy customers and eventually unhappy

business owners. The reason these problems exist is not the incapability

of the business owner or the inefficiency of your staff but the ‘ancient’

tools and techniques used in the management. Let’s discuss these

rampant problems and the reasons behind them.

The first would be Customer Dissatisfaction. Being in a highly

competitive service business, customer satisfaction is the point of ‘make-

or-break’ which means that it can either make you Invincible or make it

easier for your competitors. Talking about competitive, there is a huge

competition which exists in the market so the Scope of Expansion is

very limited. Add Poor Business Management over that and it

becomes a recipe for disaster. Poor business management comes from the

manual style of working where there is mostly one person trying to

manage everything on his own, so the business becomes Dependent on

Your Physical Presence. And if you are managing everything (well...at

least trying to), How do you take out Time for Yourself?

Page 3: Are you satisfied with your dry cleaning business performance?

Acknowledging the problems is the first step on the road to success, or

more like half-a-step. Identification of the cause(s) of problems is what

defines your journey to Business Success. Don’t worry! You don’t have

to go all Sherlock on your problems now. We have identified the Causes

for you.

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