Adding Location and Geospatial Analytics to Big Data Analytics (BDT210) | AWS re:Invent 2013
Are Location Services Adding Value To Incident Management
Transcript of Are Location Services Adding Value To Incident Management
Location Services: Adding Location Services: Adding
value value
to Incident Management?to Incident Management?
MSc Dissertation
Paul J.M. JonkJune 20th, 2008
“Allways and everywhere information ”
OverviewOverview
• WhyWhy this research?
• WhatWhat Research Aim / Objectives
• WhatWhat is “Incident Management” (IM+)?
• WhatWhat are “Location Services” (LS)?
• How:How: Methodology- TAM- Questionnaire- Statistic Analysis
• ResultsResults
• Questions/RemarksQuestions/Remarks
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Why this research? Why this research?
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Research Aim:Research Aim:to explore and to model the acceptance and usage behavior factors to explore and to model the acceptance and usage behavior factors
of the Dutch Road inspectors of Location Services with Incident of the Dutch Road inspectors of Location Services with Incident
ManagementManagement..
Research Aim / Research Aim / ObjectivesObjectives
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Objectives:Objectives:““What factors do influence the adoption of What factors do influence the adoption of Location Services with Incident Management Location Services with Incident Management
by the Dutch highway authority ?”by the Dutch highway authority ?”
Incident Management Incident Management (IM+) (IM+)
“Incident Management is the entirety of measures that are intended to clear the road for traffic as quickly as possible after an incident has happened.”
(Rijkswaterstaat VCNL ,2005)
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Cooperation with other emergency services: (KLPD, ANWB, Fire Brigade, Ambulance etc.)
Location Services
UMTS/GPRS
Telemetric Telemetric ServicesServices
Location Services (LS) Location Services (LS) 1\21\2
“Allways and everywhere information ”
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• Pull Information Service
• Push / Trigger Services
• Tracking & Tracing Services
Location Services (LS) Location Services (LS) 2\22\2
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Attention Traffic jam in approx. 5 km.
Methodology: Methodology:
Technology Acceptance Model (TAM)Technology Acceptance Model (TAM)
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(F.D. Davis, 1985, adapted by P.Jonk)
Results: Results: StatisticsStatistics
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Frequencies Frequencies
Age * Education Cross tabulation
Total
20 - 24 0 0 2 1 3
25 - 29 1 0 9 0 10
30 - 34 0 0 12 1 13
35 - 39 1 3 19 1 24
40 - 44 1 6 23 1 31
45 - 49 2 3 11 1 17
50 - 54 0 4 8 1 13
55 - 59 0 2 11 0 13
amountEducation
Middelbare school LBO MBO HBO
Age
55 - 60 0 1 1 0 2
Total 5 19 96 6 126CorrelationsCorrelations
Results: Results: Inter/Construct Inter/Construct
CorrelationCorrelation
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Affect on Intention to UseAffect on Intention to UseReal-time InformationSpeed (network)Tracking&TracingPhysical aspectsCooperation with others
No affect on ITUNo affect on ITUAgeLow IT experienceEducationJob task dependencyResources
Conclusions / Conclusions /
RecommendationsRecommendations
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• The Road inspectors perception of LS with the way he/she prefers to work;
• Up-to-date real time information;
• Speed of information availability (fast network);
• Information of the whereabouts of the partners (T&T);
• The mobile device must operate well at all times.
Aspects that seems to have affect on usage behaviour:
Conclusions / Conclusions /
RecommendationsRecommendations
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• Age of the Road inspector;
• Low usage of GIS related IT and geographical experience;
• The educational level of the Road inspector.
• Job Task Dependency
• Information of the location of the Resources.
Aspects that do not have affect on usage behaviour:
Questions / remarksQuestions / remarks
Paul J.M. JonkJune 20th, 2008
??
Added ValueAdded Value HypothesesHypothesesQ ResponseQ Response CorrelationsCorrelations
Added valueAdded value LS with IM+ LS with IM+
Added valueAdded value LS with IM+ LS with IM+
IM+ Now: IM+ with LS Benefits
• Time registration after Automatically time Completeness; undertaken actions registrationaccurateness
• Printed photograph to put Photograph integrated in efficiency work process with damage-report application and direct available reduction of failure; speed
• Status of actions of Road autom. message of location and safety; information sharing; Inspector unknown at the status when Road Inspectors efficiency work process; Traffic Control centre vehicle stops at the scene cooperation with others
• Administration takes much administration partly autom. motivation time and effortFaster executed process
• Hand written registration Digital form on dashboard tabletPC Less afterworks.
• Registration terminology not Clear procedure (Pulldown-menus) Uniform registration; clear. Confusional notesCompleteness; consistency
• Time registration by watch Time and location autom. Accuracy of the Road Inspector. registered through GPS
• No insight of surrounding area awareness of surroundings Better decision taking of incident of actions
Ri1: Age affects PU and PEU
Ri2: Gender affects PU and PEU.
Ri3: The level of experience affects PU and PEU
Ri4: Background affects PU and PEU
Rj1: Job tasks dependency positively affect PU and PEU
Rj2: Information dependency positively affect PU and PEU
Rj3: Logistics positively affect PU and PEU
Rk1: Speed of Information availability affects PU and PEU
Rk2: Physical aspects affects PU and PEU
Methodology: Methodology: HypothesesHypothesesPU = Perceived
Usefulness
PEU= Perceived Ease
of Use
Department Forms Sent
Response
Response Rate
Noord-Holland 19 11 58%
Zuid-Holland 71 31 44%
Zeeland 14 6 43%
Noord-Nederland
15 10 67%
Oost-Nederland 77 27 35%
Utrecht 39 16 41%
Noord-Brabant 20 11 55%
Limburg 28 15 54%
Total 283 127 45%
Methodology: Methodology: Questionnaire Questionnaire
ResponseResponse
Results: Results: Index of DiversityIndex of Diversity
Results: Results: CorrelationsCorrelations