ArcReady - Professional Patterns On The Job
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Transcript of ArcReady - Professional Patterns On The Job
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Professional Patterns Professional Patterns on the Jobon the Job
ArcReadyArcReady
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AgendaAgenda
Session 1: Mastering the Soft SkillsSession 1: Mastering the Soft Skills
BreakBreak
Session 2: Organizational DynamicsSession 2: Organizational Dynamics
Drawing for prizesDrawing for prizes
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Session 1:Session 1:
Mastering the Soft SkillsMastering the Soft Skills
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Part 1:Managing Your Career
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At times, my career has At times, my career has been like this…been like this…
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George JetsonGeorge Jetson
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His ‘button pushing finger’His ‘button pushing finger’
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Rails are cool,Rails are cool,unless that’s what your career unless that’s what your career rides onrides on
"You are in charge of your "You are in charge of your career, your company is in career, your company is in
charge of your job" charge of your job" @dmarsh@dmarsh
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Learning… Problem Solving…Passion…
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Manage your own career, iteratively
Set Goals
Be Introspective
Set a Plan
ExecuteExecute
Iterate
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change where you work
or
change where you work
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Avoid Companies that focus on Avoid Companies that focus on SATSAT interviews.interviews.
Find a Company that tries to get to know Find a Company that tries to get to know YOUYOU!!
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Manage Your ResumeManage Your Resume
• Don’t job hop• Less than two years is a problem• Be ready to take advantage of opportunities• Have story for each job in your career• Update it every three to six months
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Change creates opportunities
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Part 2:Let’s Talk About the Humans
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It’s all about people!It’s all about people!
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0 : Starting lists with zero 0 : Starting lists with zero is geek-cool.is geek-cool.
It confuses humans though.It confuses humans though.
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Humans don’t care about technology.Humans don’t care about technology.
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Communicate Like A HumanCommunicate Like A Human
This Takes Practice!This Takes Practice!
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Perceptionis
reality.
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What’s in it for me?What’s in it for me?
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Part 3:Skills for Success
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No agenda, no attenda
No agenda, no attenda
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If you’re not early…If you’re not early…
… … you’re late!you’re late!
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Be preparedBe prepared
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Scrounging skillsScrounging skills
It!
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Always be the dumbest Always be the dumbest person in the roomperson in the room
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Say ‘I don’t know’Say ‘I don’t know’
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Body LanguageMatters
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Be an Active ListenerBe an Active Listener
• Don’t have distractionsDon’t have distractions• Ask smart questionsAsk smart questions• Don’t multi-task in your head Don’t multi-task in your head – thinking about what you are going to say nextthinking about what you are going to say next
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Listen with two ears, Listen with two ears, talk with one mouth.talk with one mouth.
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Take NotesTake Notes
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Use metaphorsUse metaphors
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… … but never use bad language.but never use bad language.
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Learn how to read a room
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Follow through!Follow through!
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Over communicate until they bleed!
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Integrity & HonestyIntegrity & Honesty
Always tell the truth, so you don't have Always tell the truth, so you don't have to remember what you said to to remember what you said to
whom.whom.
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Integrity & HonestyIntegrity & Honesty
Doing so ONCE will destroy the trust Doing so ONCE will destroy the trust and credibility instantly.and credibility instantly.
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Build trust, and focus on the Build trust, and focus on the relationship.relationship.
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CreativityCreativity
You need to practice to You need to practice to strengthen it.strengthen it.
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CreativityCreativity
Keep a record of your Keep a record of your ideas.ideas.
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CreativityCreativity
Design a system you thought of, even though it Design a system you thought of, even though it won’t get built. Throw that out. And do it two won’t get built. Throw that out. And do it two
more time.more time.
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CreativityCreativity
Mix It up, read a book you Mix It up, read a book you normally wouldn’t.normally wouldn’t.
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Brain StormingBrain Storming
• Different Models Exist– Individual– Team• Traditional• Brain-on-the-wall• Idea voting
• Practice…
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Always hold Always hold the doorthe door
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Learn the art of small talk
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Learn the art of public speakingLearn the art of public speaking
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Every technology you know today will be worthless within five years.
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Eat like a bird, and poop like an elephant.Eat like a bird, and poop like an elephant.
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Learn quickly, unlearn quickerLearn quickly, unlearn quicker
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• Sex• Politics• Religion
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SexSex
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ReligionReligion
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PoliticsPoliticsPoliticsPolitics
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Thoughts? Questions?
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BreakBreak
Please complete and EvalPlease complete and Eval
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Session 2:Session 2:
Organizational DynamicsOrganizational Dynamics
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Part 1:A Little Systems Theory
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Responsibility
Authority
Power
Influence
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The Purpose Driven Social System
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Chaos Theory
Point Attractors
Cyclic Attractors Strange Attractors
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What can we conclude from this?
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Life is like high school
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Part 2:Who’s Got An Agenda?
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Who’s Got An Agenda?
Who’s Got An Agenda?
Everybody’s got an
agenda!
Everybody’s got an
agenda!
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Your CEO’s Agenda
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Economics In One Slide
Profit = Revenue - Costs
We live in a growth economy.
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“I need to grow the company”“I need to grow the company”
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Your CIO’s Agenda
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Is the CIO a technologist who understands the business?
Is the CIO a technologist who understands the business?
or
a business person who understands technology?
or
a business person who understands technology?
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“I need to add value to the business”
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Your Director’s Agenda
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“I need to get the right people
working on the right projects”
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Your Manager’s Agenda
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“I need to make sure everyone is
happy”
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Your Coworkers’ Agenda
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“We want to work with great people who carry their own weight”
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Your Agenda
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“I need to choose technologies with a future”
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“I need to focus on adding business value and project success –
not necessarily efficiency”
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Part 3: Strategies for Success
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Dress +1
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Plug into your company’s information pipeline
Plug into your company’s information pipeline
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Seek out a mentorSeek out a mentor
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Have a best friend at workHave a best friend at work
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EvangelizeEvangelize
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Build an network of like-minded peopleBuild an network of like-minded people
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Build coalitionsBuild coalitions
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Learn to the right way to gripeLearn to the right way to gripe
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Keep an eye on the sharksKeep an eye on the sharks
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Be prepared to have the “hard” conversations
Be prepared to have the “hard” conversations
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Always maintain your composure
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Master the formal political tools Compromise (win-win)
Arbitration
Escalation
Master the formal political tools Compromise (win-win)
Arbitration
Escalation
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Know your boundaries
and limitations
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Never burn a bridgeNever burn a bridge
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Be a positive forceBe a positive force
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Don't Don't ever let ever let
the the bozo's bozo's
grind you grind you down.down.
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ReferencesSystems Thinking – Gharajedaghi
What the CEO Want’s You To Know – Charan
CIO Wisdom – Lane, et. al.
7 Habits of Highly Effective People – Covey
How to Win Friends & Influence People – Carnegie
Influence: The Psychology of Persuasion – Cialdini
Introducing Neuro-Linguistic Programming – O’Conner & Seymour
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