Architecting for success: Your path to an intelligent ... · AI building blocks for business agents...

Architecting for success: Your path to an intelligent, self-correcting supply chain

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Jeanette BarlowVP, Offering Management & StrategyIBM Sterling

of supply chain leaders believe supply chain will be a key driver of customer satisfaction by the end of 2020

IBM Sterling / © 2019 IBM Corporation 2

of G2000 manufacturers will rely on AI platforms to drive digital supply chain transformation by 2024

3IBM Sterling / © 2019 IBM Corporation

of retail executives will be using intelligent automation in supply chain planning and/or demand forecasting by 2021


Complexity is here to stay

Businesses must connect to new networks, applications and datato collaborate, compete and deliver differentiated products and services


Despite significant investments, silos persist


Deliver the perfect order

Drive visibility and manage disruption

Connect and collaborate

Build an intelligent, self-correcting supply chain


The IBM Sterling Supply Chain Suite

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An open and integratedplatform, embedded with AI and blockchain, to help you build an intelligent, self-correcting supply chain


IBM Sterling Supply Chain Suite–Offering evolution of IBM’s multi-enterprise business network

Supply Chain Intelligence Services• Composable business, data & AI services• Trained in supply chain • Open to developers to tailor solutions

for your business

Supply Chain Control Tower• A single view of processes and data• AI-powered dashboard of KPIs and events • Smart alerts and Resolution Rooms

with Watson

Supply Chain Business Network• Trusted multi-enterprise connectivity• AI, blockchain and API capabilities• Information hub for data management

Supply Chain Applications• Embedded with AI and blockchain• Trained in supply chain• Proven in real-world use cases

Developer Hub • Open-source programs• Library of knowledge resources • Global community to drive innovation


IBM Sterling Supply Chain Business Network

IBM Sterling / © 2019 IBM Corporation

Cloud

AI Visibility

Connectivity

Your companyCustomers Suppliers

– AI-powered visibility for IT and business users

– Blockchain enabled for multi-party shared visibility

– Data standards (such as EDI, PEPPOL, e-invoicing)

– Communication protocols (such as WebSocket [WS], AS2, AS4)

– Small partner automation– SAP ALE Connector– Integration platform as a service (iPaaS) and

API technology

– Three editions: Essentials, Standard and Premium

– Digital spoke pay capability (Q1)

– Single connection to 800,000 trading partners

– Multi-tenant cloud processing billions of documents a year

– Central InfoHubwith canonical data model

– Self-service mapping


IBM Sterling Delivery Transaction IntelligenceBlockchain-enabled multi-enterprise visibility, providing a single source of truth, discrepancy alerts and predictive analytics

Supplier management applications

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NEW

— IBM Food Trust

— TradeLens

— Trust YourSupplier

— Supplier catalog and webforms

— E-invoicing compliance



Availability for mission-critical trading partner communications

Transactions processedper hour (single client)

Costs savings throughprocess automation

Smarter supply chains deliver outsized results

Connect andcollaborate

Faster partneronboarding

IBM Sterling Inventory VisibilityGlobal, highly scalable, cross-channel visibility, matching supply and demand across the enterprise

Inventory management applications

IBM Sterling Store EngagementEnables store employees to provide omnichannel service in the store for fulfillment, location-aware inventory tracking, task management and customer service

NEW





Orders per day with an average line size of 40 items

Click-and-collect ordersper week during pilot

Supply and demandupdates per hour

IBM Sterling Order ManagementIndustry-leading, comprehensive omnichannel order lifecycle management

Order management and fulfillment applications

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— IBM Sterling Store Engagement

— IBM Sterling Fulfillment Optimizer with Watson®

— IBM Sterling Call Center

— IBM Sterling Configure, Price, Quote





Lift in every online purchase picked up in store (BOPIS)

Reduction in split shipments

Reduction in shippingcosts per order

IBM Sterling Supply Chain Insights with WatsonA single view of processes and data from disparate sources, and an AI-powered, personalized dashboard of KPIs and events to easily understand, prioritize and resolve critical issues in real time.

Control tower capabilities for IBM Sterling

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AI-powered

Purpose-built

Solution blueprints ready for development:

— Inventory optimizationProactively monitor and manage inventory availability across your supplier and fulfillment networks

— Logistics Proactively monitor and manage the E2E flows of supply chain transactions and shipments




Drive visibility &manage disruption

More efficient at tacklingrecurring supply chain challenges

Faster dataretrieval times

Hours saved per year (projected)

Reduction in safety stock

Intelligence Services for IBM Sterling

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Smart is open.Open is smart.

World-class intelligence services

Don’t force customers to compromise


IBM Sterling Supply Chain Business AssistantAI building blocks for business agents that quickly correlate data from siloed systems and extract actionable insights to help supply chain professionals make better decisions faster.

NEW

Developer hub for IBM Sterling–Smart is open. Open is smart.

IBM’s destination to learn, develop and connect across a vast ecosystem of technologies and expertise to help developers build intelligent supply chains that fit your business


IBMVendor 1 Vendor 2

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Hybrid cloud options that fit your supply chain–Extend the value of your existing enterprise supply chain investments

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FLEXIBILITY

LOWER COST

SPEED

OPEN STANDARDS

LOWER RISK

DEPLOYMENTPrivate • IBM Cloud • AWS • Microsoft Azure • Google Cloud

B2B • MFT • OMSRED HAT OPENSHIFT CONTAINER PLATFORM

DATAPlanningFinanceP2PWeather

CLOUD PAKFor DataFor Integration


The IBM Sterling Supply Chain Suite


Real-time intelligence and actionable recommendations –Trusted connectivity—built to scale and backed by blockchain–Open to developers to create tailored solutions–Hybrid-cloud integration to extend existing supply chain investments


www.ibm.com/supply-chain

Architecting for success: Your path to an intelligent ... · AI building blocks for business agents...

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