9635 Girard Ave. S. Minneapolis, MN. 55431 952-641-9600 archetypesign.com

Bringing design to life

June 19, 2015 RE: SwissQ Print / Michael Frawley I’ve been an owner of SwissQ flatbed printers for over 5 years. I have enjoyed the equipment’s attention to creating art quality images on a variety of substrates. My company specializes in producing one of a kind graphics. I don’t make my money from competing with larger print houses that churn out hundreds of images. I make my money from creating a few beautiful prints. My maintenance on the machine has been minimal compared to other brands I’ve owed. This has been key for my production staff. They spend more time creating product with the printer and less time working on the printer to keep it functioning. This has also restored my faith in the belief that making and maintaining a reliable flatbed printer does not have to be as complicated as sending people into space. The human side of any equipment transaction is also very important to me. I’ve grown my company through creating relationships. Reliability, trust and integrity have been the fuel that has fired up my companies growth. Michael Frawley has been the face of my relationship with SwissQ and he has displayed those same characteristics to me as a person representing SwissQ. Michael has been a constant and I have never felt like I was just one more step to him selling another machine. My calls matter and they get returned. If there are questions concerning availability of products or parts, they are answered. It takes a village to run a successful company and I enjoy knowing that Michael looks out for my interest long after the printer sale is over. That says something to me about who he is as a person and the equipment he sells. Best Regards, Steven Carpenter CEO