CustomerCaseStudy

ArabtecEnvirogreen Facility

Management Services LLC - Rosmiman Microsoft Dynamics GP

Customer: ArabtechEnvirogreen facility management services Website: www.arabtecuae.com Customer Size: 700 employees Location: Dubai, UAE Industry: Manufacturing Solution: Rosmimanmaintainence management software

Customer Profile

The emergence of ArabtecEnvirogreenFacility

Management Services LLC follows thenatural

progression of Arabtec’s 37 yearsparticipation in

the growth and success ofboth the Middle East

Construction andMaintenance sectors. The

Partnership of theArabtec Holding PJSC,

Envirogreen Ltd ofIreland and Emirates Falcon

Electromechanical Company businessesprovides a

truly unique facilities managementcompany

unrivalled within the Middle East FMmarket.

The delivery streams of ArabtecEnvirogreenfocus

specifically on facility management operations,

asset management, energymanagement and facility

managementconsultancy with a single objective:

providinga comprehensive package of

facilitiesmanagement and consultancy services

thatseek to optimize the design, management

andoperation of a facility to engineer the

bestpossible value over the life of a project.

Business Needs The scope of works for ArabtecEnvirogreen in Silverene Towers in Dubai (EAU) comprise

of two residential towers, covering over 120,000sq/m with a common Podium area. The

Towers contain 581 residential units with an integral suite of retail units accessible to the

public and provide a Help Desk, MEP maintenance, cleaning, security and concierge

services along with the management of specialist services such as the maintenance of

Lifts, CCTV system, fire alarm and fire- fighting systems, access control system, Building

Management System, swimming pools and emergency power generator. All on- site

services are be planned and monitored using Arabtec Evergreen’s Computer Aided

Facilities Management ® system - Rosmiman Maintenance and Facility Management - to

ensure the delivery of the services is effective and efficient, with a specific focus on Asset

Management and Energy Management.

Solution ArabtecEnvirogreen relied on Rosmiman Maintenance Management Software to achieve

their goals. Our long-range goal in the project was to provide effective facilities

management through long and short-term planning, preventive, and condition-

basedmaintenance.

Arabtec’s project requirements

a) “How CAFM assists us in the efficient and effective use of our labor resource,

therebyminimizing costs.”

b) “By using data from the past we can positively influence future maintenance

requirements e.g. migrating from calendar to condition based maintenance giving cost

efficiencies back to the Client.”

c) “By evaluating trade utilization data we can ensure the sites are staffed by technicians

with the right disciplines, e.g. if 20% of the PPM and Reactive works in CAFM are

electrical then the team should be 20% electrically biased rather than have unproductive

staff.”

d) “How analysis of a Project's data and making changes using the information to the

Clients benefit can differentiate us from other Middle East companies who just deliver

cyclical maintenance programmes e.g. by identifying and actioning energy savings.”

e) “How the CAFM Help Desk Operation can be the business consistency when you have a

multicultural staff base with very different educational backgrounds and language

strengths.”

Andy Law, Operations Director

About CEM Business Solutions

CEM Business Solutions is one of the fastest

growing IT companies internationally renowned

for its award-winning implementation services in

the Microsoft Dynamics domain for the past

decade. CEM is a Microsoft Gold Certified Partner

and an ISO 9001:2008 certified company with 12

international offices covering 8 countries creating

significant and quick ROI for their customers. We

are most proud that we have a 98% satisfaction

level among customers, which is almost double the

industry average. With its deep industry expertise,

CEM provides transformational business solutions

for your business by unlocking the potential of

advanced technology.

Benefits

Rosmiman Facility Management software allows ArabtecEnvirogreen to know the

globalcost of managing a property during its life. It facilitates the integrated management

of allthe aspects concerning the exploitation and maintenance of these real estate

assets,equipments and infrastructure, and it helps to reduce total real estate costs,

enabling theimplementation of complex preservation plans, as well as the planning of

provisioningneeds.

Get a shared vision of all real estate assets.

Meet the industry safety standards and regulations.

Quickly locate and manage all the inventory in a building.

Easily detect and manage all incidents in a building, whether scheduled or

unexpected.

Reduce maintenance and operational costs.

Reduce equipment downtime.

Extend the life of all assets.

For more information about CEM Business Solutions product and services, mail to info-us@cembs.com or visit the website at www.cembs.com.

Customer Case Study

ArabtecEnvirogreen Facility

Management Services LLC - Rosmiman