GMITEevent.com

SHOW MANAGEMENT CONTACTS General Inquiries: Jennelyn Popoter, Assistant Event Manager: 212-895-8274, jpopoter@questex.comOperations/Logistics: Keith Owen, Event Operations Director: 617-219-8367, kowen@questex.com

SUPPLIER SERVICES MANUAL

APRIL 10-13, 2019 | The Grand Summit Hotel, A Rock Resort, Park City, UT

DESTINATION INFORMATION

Park CityGlobal Meeting & Incentive Travel Exchange is excited to be bringing you to our new home for 2019: Park City Utah! Be sure to bookmark our website so you can continue to see updates about the locations for activities during our event. We want you to experience a taste of this wonderful venue while you are working there.

Park City features 30 meeting properties with over 125,000 square feet of meeting space and 4,000 sleeping rooms. If variety is the spice of life, then Park City Utah is a very zesty town. Park City is home to many award-winning restaurants reflecting many different culinary styles and influences. With more than 150 restaurants and bars in Park City, there’s something for every taste and every mood. You will have a chance to experience Main Street’s culinary offerings when our group experiences a dine-around on April 10.

We will be in Park City at the end of ski season before the summer mountain hiking season begins. Approximately 10 days prior to our event dates you should be able to get a good idea as to the weather and snow conditions on the mountain. It would be smart to bring some clothing for colder weather, as the evenings are likely to be chilly.

ResortOur event is hosted at the beautiful Grand Summit Hotel, a Rock Resort. This area is referred to as “Canyons Village”. The meetings and daily meals will be enjoyed throughout the property. Note that there is a spa, swimming pool, hot tubs and a mini-town at the base of the mountain where the resort is situated, so you can plan some apres-meeting activities. With a base elevation of 6800 feet, you will be enjoying fresh mountain air! Click here to see a property map and more information about the immediate area.

Closest Airport to Park CityNote that Salt Lake City Airport is the closest airport to our event location in Park City. It is approximately 35-40 minutes travel time. There are several services available at the airport with car transportation options, shared ride options. Stay tuned as we are working with a local supplier to offer discounted rate transfers to the Grand Summit in Park City.

On April 13th, GMITE will have motorcoaches to the airport from the Grand Summit approximately every two hours. You will be asked in a future communication to send your flight information to us. If we have that, we can include you in those transfers by motor coach from Grand Summit to the Salt Lake City airport on the 13th.

Optional PRE FAMUnder separate cover, if you have applied to participate in the PRE FAM April 9 in Salt Lake City, you will receive your confirmation and more details. It is $315 per person with limited availability. Contact your sales account representative to sign up if you are interested and have not done so.

Meeting ScheduleAccess to begin making meeting selections will begin in March for buyers and suppliers. You will receive an email with instructions once the system opens for meeting selections. Be sure to list us as a safe sender to avoid communications generated from the appointment system from getting caught in spam or junk folders. This process will be different than in years past as we have moved on to a ranking system for the appoint-ments. To begin the process, you will now simply rank the buyers that you wish to meet with and a schedule will be generated based on your selections with mutual selections as a priority.

Meeting SpaceYour company will have a designated private deluxe meeting room to conduct your one-to-one meetings with pre-qualified buyers. We encourage you to bring marketing collateral, gifts and décor for your meeting room. For suite ideas, please reference page 9.

Suggestions:

• Bring enough business cards and collateral• Customize your discussion to the specific buyers’ needs

prior to your meetings• Consider this an opportunity for a relationship-building

meeting more than a sales presentation

Dress CodeBusiness Casual attire is recommended for all daytime functions and networking activities.

Dietary NeedsIf you have any dietary restrictions, please send an email to Jennelyn Popoter at jpopoter@questex.com and we will work with our host to best accommodate your request(s).

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GENERAL SUITE INFORMATION

General Suite InformationYou will find below general rules and regulations for meetings, which occur in the suites at Grand Summit Hotel in Park City. You must adhere to the rules and regulations. If any damage is done to the rooms, charges will be billed directly to your credit card.

1. Furniture in the suites may not be removed and/or relocated.

2. Taping, nailing and/or hanging any signs or banners from the walls, decorations or furniture in the suites is strictly prohibited.

3. Signage is not allowed in the guestroom hallways or public foyers.

4. All houseware items must remain in the guestroom.

5. Grand Summit Hotel will not allow the removal of televisions from the armoires or entertainment centers.

6. While you are allowed to connect to the television to display a presentation or video, under no circumstances shall any guest disconnect or reconfigure any Grand Summit Hotel television.

Grand Summit Hotel and Sundial Lodge Resort Fee The resort fee includes the following hotel amenities:

• Unlimited Valet Parking• Ski Valet and Ski and Bike Storage• Bell service and Luggage Storage• Pool, Hot Tub, and Fitness Center Access• In-Resort Transportation• In Town Scheduled Transportation• Wifi Internet• Newspaper• In-Room Tea and Coffee

HousekeepingBecause meetings will be taking place in your suite, Grand Summit’s Housekeeping department will provide daily service on Thursday and Friday between the hours of 6 p.m. – 9 p.m. In addition to the daily service, Housekeeping will stop by each Supplier’s suite between the hours of 7:30 a.m. – 9:15 a.m. on Thursday and Friday for a quick refresh of the living area and the visitor’s restroom. Per the request of your group to ensure privacy during your meetings, Housekeeping will not be available between the indicated refresh and daily service times. If you should need additional assistance please feel free to contact Housekeeping from the phone in your room.

SignageSignage is not permitted in the guest room hallways, elevators, main lobby areas, or the building exterior. The hanging of any item from a Fire System detector and/or sprinkler is strictly prohibited. Suppliers will be held financially responsible for all damages for items hung on the Fire System detector and/or sprinkler.

Business CenterThe business center can be found on the ground floor next to the conference center. Guests will be able to use computers and print small quantities. The front desk staff can also assist based on availability on a first come first served basis. Copies are charged at 10 cents for black and white and 25 cents for color. There are costs associated with using the computers and printers. For larger printing jobs, the hotel recommends going to the Staples located in Kimball Junction. They can be contacted at (435) 604-3608.

Click here for more information.

Storage The Grand Summit Hotel will accept shipments without storage fees up to 5 days before the event. Any shipment arriving greater than 5 days in advance will be charged a $25.00 per shipment per day.

Shipping DetailsAll packages may be shipped to the following address to the attention of the individual who will be signing receipt of the package. Once the packages arrive to the hotel, recipients may contact the Bell Staff for package retrieval and delivery. Complete Park City shipping information can be found on page 4.

Attn: On-Site Recipient’s NameGMITE / Supplier Company NamePark City Resort-Canyons Village-Grand Summit4000 Canyons Resort DrivePark City, UT 84098Phone: (435) 615-8040

A Drayage Registration form, found on page 5 must be completed and returned to Jennifer Keller at the Grand Summit Hotel prior to the shipment arriving on site.

Catering You are encouraged to order refreshments to have available during your meetings. Please see page 6 for our In-Suite catering menu. Catering orders must be placed in advance by March 21st, 2019. Orders placed after March 21st will be charged a 25% late fee. Orders will not be accepted after April 1st. For additional information or to place your order, please contact a catering specialist at (435) 615-3336.

Audio / Visual Suppliers can connect to in suite televisions by using a HDMI cable. Connection ports are located on the side of the monitors for easy connectivity. It is recommended that you bring your own cables if you plan to use the in room monitors. If you have any other Audio/Visual needs, please refer to the pricing guide. If you have any questions, please contact Sean Riggs at Five Star Audio Visual – (435) 604-3199 or e-mail sriggs@five-starav.com.

Floral / Room DécorFloral arrangements are offered through Harvest Moon Events. You can contact their office at (435) 901-3625, and find them on the web at www.harvestmoonevents.com.

Signage PrintingYou will be provided with a sign outside of your door with your company logo to identify your meeting suite. Printed signs can be ordered through a local vendor, Park City Sign Company. you can find their information at www.parkcitysignsinc.com, or by calling (435) 649-1235.

Suite Billing Methods For all groups, Food & Beverage is arranged through the Grand Summit Hotel and will be billed to your room. All charges must be settled upon checkout. All orders must be placed by April 1st at the very latest.

Audio/Visual is through Five Star Audio Visual and must be 100% prepaid.

Floral orders are through Harvest Moon Events and must be 100% prepaid.

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PACKAGE SHIPPING INSTRUCTIONS

ArrivalFreight must arrive between the hours of 8:00 a.m. and 4:00 p.m., Monday – Friday and may not arrive more than five (5) days prior to the start date of the conference. Any shipment arriving greater than 5 days in advance will be charged a $25.00 storage fee per shipment per day. All shipments are delivered to the Grand Summit Loading Dock.

We understand that some freight requires special delivery. There is a freight delivery door located in the Kokopelli Ballroom. Please check with the Conference Services Manager to see if the door is available to accept the deliveries. Only deliveries with prior approval by the Conference Services Manager will be accepted at this location.

Due to the heated pavement leading up to this door, there are weight restrictions on vehicles delivering to this area only. Semi Trucks are prohibited to enter the Grand Summit Hotel Arrival Drive. Forklift services are also available for special deliveries and must be pre arranged a month in advance. Please note this is only for items that cannot be moved through the hotel.

Shipping AddressAttn: On-Site Recipients NameGroup Affiliation, ExhibitorPark City Resort-Canyons Village-Grand Summit4000 Canyons Resort DrivePark City, UT 84098Phone: (435) 615-8040

Each item should include the following information on their labels:1. Recipients name i.e., hotel guest, function attendee. Please

only address packages to the Hotel Contact Person if the package is specifically meant for their use.

2. Function/Event Name3. Return Address. All items not claimed within 15 days are

returned to the sender. If a return address is not listed on the package, the item will be disposed of.

Packaging Requirements2 ½’ L x 2 ½’ W x 4’ H100-pound weight limit per crate or box

Freight may not be moved through the hotel by pallet jack or forklift. When preparing your shipment, please keep in mind that all freight will need to be moved by hand or on a bell cart and must be able to fit in a standard hotel elevator.

Guests will be responsible for their own packaging. The packaging must meet the carrier’s standards or they will not pick up the item.The Hotel will not be responsible for damages due to improper packaging or shipping costs of items returned to us by the carriers of non-deliverable items.

Any item that is not picked up by the carriers or returned due to improper information will be disposed of after 15 days if we are unable to contact the shipper. Inbound ShipmentsDelivery Guaranteed Times: Early AM UPS & First Overnight FedEx – 10:00 a.m.FedEx Priority & UPS Next Day Air – 10:30 a.m.FedEx Standard Overnight, UPS 2nd Day & UPS Ground – 3 p.m. Recipients may contact the Bell Staff for package retrieval and delivery.

Outbound ShipmentsAs a courtesy to our guests a daily pickup for UPS and FedEx packages is provided. Pick up time is scheduled for 5:00 p.m. on Friday, April 12th. If your shipment needs to be sent out on Friday, please contact the front desk by 9:00 a.m. that morning to make sure your packages are picked up in a timely manner. A bellman will be by to pick up your packages as soon as the appointments have ended. The Grand Summit has also arranged for a Saturday pickup that will depart mid-morning. To be sure your packages are sent with this delivery, please contact the front desk on Friday to have your packages brought down later that evening.

Ultimately, it is the sole responsibility of the supplier that his/her shipments get picked up by notifying a member of the front desk or bell stand staff. The hotel shall not be responsible for items, boxes and etc. that are left in the supplier suite.

All items brought to the Shipping Area require an address label or shipping document on each item. If you do not have your own pre-printed labels, UPS and FEDEX shipping documents are available at the Bell Stand or Front Desk for your convenience International ShippingCanyons does not provide international outbound shipping including Canada and Mexico. Suppliers are encouraged to contact an offsite shipping facility.

Each label/shipping document is required to have:1. Shippers name, address, and phone number (Phone number

and contact person are very important in case there is a problem with the shipment and we need to contact the shipper)

2. Recipients name, complete address and phone number3. Payment information, carrier account number or credit card

must be listed or the carrier will not pick up the item.

Handling FeesSmall Boxes: $3.00 (Up to 12”x12”x17”; less than 20lbs)Medium Boxes: $5.00 (Up to 36”x36”x36”; between 21 and 51lbs)Large Boxes: $10.00 (Up to 72”x30”x30”; between 51 and 100lbs)Pallets and Crates: Flat $50 per item

Individual Items in excess of 100lbs will be billed $0.10/lb*Additional fees based on weight and size may be assessed for oversized shipments.

Handling Fees will be charged to the recipient’s hotel room bill. If the recipient is not a hotel guest the recipient will be required to fill out a conference drayage form and provide a credit card to which the charges will be billed.

INCOMING FREIGHT (Best way for larger shipments)$50.00 per pallet up to 2,000 lbs$125.00 per day forklift service (must be arranged at least a month in advance)

NOTE: Suppliers with large amounts of packages and/or oversized, heavy items should be encouraged to ship by freight companies on pallets. This will save them money and help us in keeping it all organized.

Be aware that The Canyons is not an exhibition hall and therefore has limited storage space for group shipments.

Note regarding Electrical Power access and Audio Visual: The hotel does not provide complimentary connecting cables for your laptop, TV connection to laptop etc. It is strongly recommended you bring your own. Regarding electrical power: Standard power is available in your suite. No power strips or additional cables are provided by the hotel. However, should any Participating Supplier need to rent power strips and / or extension cords, they should contact the in house audio visual company, 5-Star Audio Visual. 5-Star A/V can be contacted via phone at (435) 604-3199 or email sriggs@five-starav.com.

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Global Meeting and Incentive Travel ExchangePark City Conference Drayage Registration Form

Please fill out and fax to Jennifer Keller’s attention at 801.841.4153

Handling Fees:

Small Boxes: $3.00 (Up to 12”x12”x17”; less than 20lbs)Medium Boxes: $5.00 (Up to 36”x36”x36”; between 21 and 51lbs)Large Boxes: $10.00 (Up to 72”x30”x30”; between 51 and 100lbs)Pallets and Crates: Flat $50 per item Individual Items in excess of 100lbs will be billed $0.10/lb

*Additional fees based on weight and size may beassessed for oversized shipments.

Shipments should be addressed as follows:

Attn: On-Site Recipients Name Group Affiliation, Exhibitor Park City Resort, Canyons Village; Grand Summit 4000 Canyons Resort Drive Park City, UT 84098 Phone: (435) 615-8040

Please charge to: Guest Room Reservation #

Credit Card

Cardholder Name:

Company:

Credit Card Visa MasterCard American Express

Card Number:

Expiration Date: CVV Number: (3-4 Digit Security Code)

Billing Address:

City:

State/Province: Zip/Postal Code:

Country:Phone Number:Email Address:

Printed Name:

Signature:

Date:

Number of Items: Type: Cost:Number of Items: Type: Cost:Number of Items: Type: Cost:

DRAYAGE REGISTRATION FORM

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IN-SUITE CATERING MENU

Beverages

Freshly Brewed Starbucks Coffee$85 per 1.5 gallon urn

Freshly Brewed Starbucks Decaffeinated Coffee$85 per 1.5 gallon urn

Urn of Hot Water with Selection of Hot Teas, Hot Chocolate, Hot Apple Cider packets$85 per 1.5 gallon urn

Soft Drinks$3.50 each

Bottled Water$3.50 each

Bottled Juices$4.50 each

Red Bull$5.00 each

Sparkling Water$5.00 each

*All items served with appropriate paper or plastic cups and condiments. Cold beverages will be placed in the refrigerators in each suite. Hot items will be placed on the counter tops.

Food

Individual Yogurts$5.00 each

Whole Fruit$4.00 per piece

Individual bags of chips and pretzels$3.50 per bag

Individual bags of trail mix$3.50 per bag

Candy Bars$3.00 each

Mixed Nuts$35 per pound

Tortilla Chips$10 per pound

Roasted Tomato Salsa$12 per quart

Crudités$8 per pound

Ranch or Thai Peanut Sauce$5 per 8 ounces

Freshly Baked Cookies$38 per dozen

Double Fudge Brownies$38 per dozen

Grand Summit Signature House-made Granola Bars$60 per dozen

*All items served with appropriate paper or plastic plates, cups and serving utensils.

CATERING POLICIESAll orders must be received a minimum of 21 days prior to delivery (by March 21st). Once order is taken it is considered final and cannot be decreased. Guestrooms will be charged for the entire order on April 10th.

All orders are subject to a $25 delivery fee, appropriate sales and local taxes/fees, and 21% service gratuity.

The $25 delivery fee will be waived for all daily orders over $300.

Please dial (435) 615-3336 to connect with a Catering Specialist that can take your order.

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AUDIOVISUAL SERVICES

7000 Lumen Projector $500

4500 Lumen Projector $300

Laser Pointer $35

Wireless Mouse with Laser Pointer $50

Projection Cart with Drape $35

Black Velour Adjustable Drape (per linear foot) $15

Walnut Chenille Adjustable Drape (per linear foot) $20

HD Camera with Tripod and SD Cards $800

9” HD Preview Monitor $45

32” HD Flat Panel Monitor $320

50” HD Flat Panel Monitor $550

70” HD Flat Panel Monitor $700

80” HD Flat Panel Monitor $850

Blu-ray Player $75

Seamless Switcher $300

VGA Distribution Amplifier $60

VGA Switcher $50

Short Throw or Long Throw Lens $95

Source 4 Leko $45

Source 4 Par $45

2k Dimmer $50

12-Channel Control Board $75

LED Light $85

Follow Spot (1000 watts) $175

Moving Light Fixtures $275

Custom Lighting Gobos Call for consultation

Custom Lighting available, including colored décor lighting and theme or logo images. Please allow at least 2-3 weeks’ notice for customer order.

Wired Microphone $40

Slim Line Microphone $75

Wireless UHF Microphone System $140

4-Channel Mixer $50

14-Channel Mixer $100

16-Digital Mixer $150

Powered Speaker $100

5-Disc CD Player $65

CD Recorder $65

DVD Recorder $85

Computer Audio Connection $30

Audio House System Patch $100

Tripod Easel $25

Masking Tape $5

Flipchart with Markers $55

6’x5’ Whiteboard with Markers $45

Laptop Computer $250

Speaker Cue-Light $100

Teleconference Speakerphone (toll charges not included) $135

VGA Cable (25’-50’) $25

Power Package (includes Extension Cord & Power Strip) $25

(Per Hour – 5 Hour Minimum) Monday – Friday

7AM – 5PM $85 5PM – 12AM $95 12AM – 7AM $95

Saturday, Sunday / Holiday 7AM – 5PM $95 5PM – 7AM $95

Holidays $105

All audiovisual equipment rates shown are per day and are subject to a 19% Service Charge. Please note for larger or more complex requirements, appropriate set-up, strike, and/or operator labor and delivery charges may be incurred for off-site and outdoor events. If you do not see an item that is

necessary to make your event a success, please call for a professional consultation.

For Consultation, please contact our on-site representative with Five-Star AudioVisual at: Phone: (435) 604.3199 Fax: (435) 604.3299 E-Mail: sriggs@five-starav.com

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AUDIOVISUAL SERVICES

7000 Lumen Projector $500

4500 Lumen Projector $300

Laser Pointer $35

Wireless Mouse with Laser Pointer $50

Projection Cart with Drape $35

Black Velour Adjustable Drape (per linear foot) $15

Walnut Chenille Adjustable Drape (per linear foot) $20

HD Camera with Tripod and SD Cards $800

9” HD Preview Monitor $45

32” HD Flat Panel Monitor $320

50” HD Flat Panel Monitor $550

70” HD Flat Panel Monitor $700

80” HD Flat Panel Monitor $850

Blu-ray Player $75

Seamless Switcher $300

VGA Distribution Amplifier $60

VGA Switcher $50

Short Throw or Long Throw Lens $95

Source 4 Leko $45

Source 4 Par $45

2k Dimmer $50

12-Channel Control Board $75

LED Light $85

Follow Spot (1000 watts) $175

Moving Light Fixtures $275

Custom Lighting Gobos Call for consultation

Custom Lighting available, including colored décor lighting and theme or logo images. Please allow at least 2-3 weeks’ notice for customer order.

Wired Microphone $40

Slim Line Microphone $75

Wireless UHF Microphone System $140

4-Channel Mixer $50

14-Channel Mixer $100

16-Digital Mixer $150

Powered Speaker $100

5-Disc CD Player $65

CD Recorder $65

DVD Recorder $85

Computer Audio Connection $30

Audio House System Patch $100

Tripod Easel $25

Masking Tape $5

Flipchart with Markers $55

6’x5’ Whiteboard with Markers $45

Laptop Computer $250

Speaker Cue-Light $100

Teleconference Speakerphone (toll charges not included) $135

VGA Cable (25’-50’) $25

Power Package (includes Extension Cord & Power Strip) $25

(Per Hour – 5 Hour Minimum) Monday – Friday

7AM – 5PM $85 5PM – 12AM $95 12AM – 7AM $95

Saturday, Sunday / Holiday 7AM – 5PM $95 5PM – 7AM $95

Holidays $105

All audiovisual equipment rates shown are per day and are subject to a 19% Service Charge. Please note for larger or more complex requirements, appropriate set-up, strike, and/or operator labor and delivery charges may be incurred for off-site and outdoor events. If you do not see an item that is

necessary to make your event a success, please call for a professional consultation.

For Consultation, please contact our on-site representative with Five-Star AudioVisual at: Phone: (435) 604.3199 Fax: (435) 604.3299 E-Mail: sriggs@five-starav.com

AUDIO / VISUAL

Floral Arrangement Order Form: please return to info@harvestmoonevents.com by March 25, 2019

Floral arrangements will be created by florist in a flowy & natural style, unless specifically requested otherwise. Colors will be bright and cheery, and actual

flower selections will be seasonal blooms.

Item Description Sample Photo Quantity Price Per Arrangement

Small Simple Arrangement – Perfect size for accent on

table or use multiple to line a table.

$35

Medium Full Arrangement – More plentiful in florals,

perfect for table centerpiece.

$70

Large Statement Arrangement – Perfect for

buffet of larger focal space.

$120

Notes & specific requests: ___________________________________________________________ ____________________________________________________________________________________

Customer Info:

Name: ___________________________________ Company: ______________________________ Delivery Location (Room # if known): _____________ Date of Delivery: _________________

*All pricing is prior to delivery, tax, and coordination fee of 25%* HME will email you a final bill, along with a credit card authorization form, upon receiving your

order. CC Authorization must be provided in order to secure your order.

FLORAL ORDER FORM

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Global Meeting & Incentive Travel Exchange is a turnkey event that allows you to focus on your customer. However we do want to help you put your best foot forward and make a great first impression!

ABOUT YOUR SUITEEach room at the Grand Summit Hotel is a suite, designed with separate sleeping and sitting rooms. The hotel’s format is suitable for private meetings, strategy sessions and hospitality. A door allows you to keep your bedroom and master bathroom private from your appointment room.

SUGGESTIONSSuppliers are welcome to send literature, signage and décor to enhance the buyer experience at Global Meeting & Incentive Travel Exchange. Please remember you will incur costs from the hotel should you choose to ship materials.

It is by no means mandatory to provide an amenity for each appointment, but often suppliers do bring a small token for the buyers and at minimum, provide literature. You are in control of your suite. Keep it simple and sophisticated or fully deck out the suite in your company motif! Buyers have responded well to digital versions of literature and small items. Please keep in mind they will have to take it all home.

Past examples:• Hand massages with their hotel’s spa amenities • Teas from destination• Photo opportunities

ENHANCE YOUR EXPOSURE!Sponsorships are a great way to distinguish your brand from the competition and GMITE offers unlimited opportunities.

For customized opportunities, contact:

Samantha Nicastro Africa, Asia, Canada, Caribbean, EMEA, Midwest/Northeast USA, Western USA and Cruise snicastro@questex.com or +1 (212) 895-8440 Nathalia Elias South USA, Mexico, South and Central America nelias@questex.com or +1 (212) 895-8249

• Branded company goods• USBs with pre-loaded collateral

SUITE IDEAS

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