Appraiser Reconciled BPO (ARBPO)

This is a step by step guide to comple�ng the ARBPO product for Red Bell Real Estate.

Log into www.redbellre.com1

Your Queue

You should see your queue with ac�ve orders in it:

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Value Products

Note that you get to your queue by clicking on "Value Product" at the very top of the screen inthe black header bar.

Within this queue there are a few things that you must know in order to navigate it and findac�ve or completed orders.

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Finding Ac�ve Orders

To find an ac�ve order you have to do 2 things:

See below to see how this looks in prac�ce:

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1. Enter an Order Date From (this needs to be a date from at least a few months back in orderto capture everything)

2. You must select "Ac�ve" in the "Ac�ve" drop down menu

Finding Completed Orders

If you want to find a completed order, it's just a li�le different. You have to do 3 things on thisscreen:

See below to see how this looks in prac�ce:

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1. Enter and Order Date From - again, this needs to be a few months back2. Enter a Complete Date From - if you completed the order today you can enter today's date,

but you can use the date fields to find completed orders across any range of dates orspecific date

3. Select "Completed" in the "Ac�ve" drop down field

Search

When you have finished entering the fields for your ac�ve OR completed status search you justclick on "Search"

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Results

You can iden�fy an ARBPO by looking under "Product Type" and it will either say ExteriorAppraiser Reconciled BPO or Interior Appraiser Reconciled BPO

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Opening an Order

Opening an order revolves around the Order ID. There are 2 ways to open an order.

First, you could just le� mouse click on the order ID:

This will take you to the order, but your queue will disappear and you will need to then click on"Value Products" and re-select your original se�ngs to see your ac�ve queue again.

The second way to open an order is to right mouse click on the order ID and select "Open in aNew Tab". This will keep your queue in one tab and the order you want to work in another.

This is a good habit to get into as it will save you �me in having to re-select the "Order DateFrom" and drop down menu items over and over again.

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The Top Bar

Most of the most important tasks in any order or product are located in the top bar shownabove. I will go through this sec�on of Red Bell item by item.

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Change Property Charac�s�cs

Whenever you open an order this will be first thing to pop up reques�ng your a�en�on.

Choose DNA Source: this sec�on of the pop-up shows you everything Red Bell has on theproperty.

You will select one of two op�ons:

As of Date: this is very important in that the As of Date needs to match the "Inspec�on Date" ofthe provided BPO

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• MLS - this is pulling the subject features from the subject's most recent MLS entry• Public - if we had public data there would be a public line with tax assessor records data for

the subject property• Agent - this is being pulled from the provided BPO - the agents typically pull subject

property features from tax records in the area

1. User - you will enter your confirmed subject property features on the User line; if you agreewith the MLS data you can simply copy that to this line

2. Appraisal - some of these product provide a prior appraisal to help with subject featureconfirma�on; if you think the appraisal is accurate pertaining to the subject propertyfeatures then you can copy those features to the appraisal line and select that as yoursource of subject property DNA

Property Type: select the property type here

Months Back: choose how far back in �me you want to go ini�ally - this can be changed againlater

Once you are finished making your selec�ons on this pop-up you can click on "Change Sourceand Submit" to save your selec�ons.

Order ID

If you have an issue with an order or if you have a ques�on, you will want to send us the OrderID rather than the address. We do everything by Order ID and it's just simpler to communicatewith that rather than by address.

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Subject Property Address

If you click on the address it will bring up a Bing Map that defaults to "Bird's Eye View" ifavailable in Bing maps for that area.

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Comments

You will find the following items here:

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• Special instruc�ons for this type of product/client

If you send us an email about an order with an issue we ask that you copy those commentsfrom the email and save them here.

• ValuAmerica kickback commentary to help you process an order that has been rejected byValuAmerica

Lis�ng History

The subject's lis�ng history is located via the li�le camera icon under the word "Image". Thisshould say "Lis�ng History".

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Lis�ng History - open

If you click on that icon you will get the following pop-up:

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• It shows you an abridged MLS entry for the subject's most recent entry• If there are photos of the subject in the MLS then it will show those to you.• "Show All Photos" - you can see a gallery of MLS photos by clicking on this link and it will

open those images in a new tab for you to view• Towards the bo�om is each MLS entry Red Bell has for the subject property.

• Each individual entry has a "View" bu�on, which takes you to a standardized MLS sheetwith more informa�on that you can u�lize to research the subject's lis�ng history.

Define Market Area

Click on "Define Market Area" to refine your search results on the main screen with similarfeatures to local MLS pla�orms.

It's important to know that the main screen only provides up to 20 sales/lis�ngs/pending for you toview so it's important to try and either filter the data by features, geography, or �me in order to get itdown to around 10-20 of the best comps in the area for you to then further research.

If you click this you will get the following pop-up:

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Define Market Area - results

This is in the upper le� corner of the pop-up. This shows you how many sales and lis�ngs RedBell found for the area you defined on the map and within your property filters. It shows thenumber of sales from 0-3 months, 4-6 months, 7-9 months, and 10-12 months. It also showsyou median sold price for each �me slot, which can help iden�fy core trending.

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Define Market Area - filters

These are property filters you can use to further refine your results and only see the mostsimilar proper�es.

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Define Market Area - clear filters

This allows you to clear the filters and the numbers entered with one click.

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Define Market Area - naviga�on

These are the main naviga�on bu�ons for this pop-up.

Clear Map - this clears the map of the current area selec�on that is highlighted in blue and thenallows you to select something different

Update - when you make a new area selec�on on the map or you enter filter parameters youwill click "Update" to see how many sales Red Bell found, which will appear in the upper le�corner

Set Market Area - this bu�on saves everything, closes the pop-up and presents you with theresults of this tool

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Time Going Back - you can choose how far back you want to go in �me; if the upper le� corneris showing 20 sales in the prior 3 months within a reasonable area you could select "3 months"and then click "Set Market Area" to lock that in and then you will be presented with those 20sales from the last 3 months on the main page.

Comparable - you can choose whether you want to see both retail/distressed or just one or theother

Market Area - this gives you a set of op�ons for defining the market area; radius, zip code, oruser defined

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Define Market Area - Market Area

You have a few op�ons to select your market area as seen below.

AVE Default - this is just a 1 mile radius default

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Radius - this gives you a few radius op�ons to choose from

Zip Code - self-explanatory

User Defined - this is the most popular op�on; to do this you simply click on the "Clear Map"bu�on and then le� click on the map to start drawing a shape around the area you want todefine. You can see what this looks like below as a shape is being drawn.

Once you close the shape by pu�ng the last pin on top of the first pin it will go blue.

YOU WILL NOT SEE ANY SALES ON THIS MAP. They do not show up here.

When you select an area like this, the first thing you want to check is how many sales it found. This is in the upper le� corner as explained earlier.

If you get this many sales then you may want to define a smaller area, use the feature filters, oronly use sales from the last 3-6 months to try and get the number under 20.

Define Market Area - Reminder

The update bu�on:

You don't have to click this bu�on when you draw a shape on the map with pins. The pop-upwill auto-update and show you the results.

HOWEVER

If you enter things in the filters, choose a market radius, a property type, or choose a market zipcode; you will have to click this "Update" bu�on to save those selec�ons and see how manysales the system found.

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Define Market Area - Set Market Area

Once you have everything the way you want it. You have selected your market area and thereare decent number of sales to analyze; you click on "Set Market Area" to lock this all in. Onceyou click that bu�on it will close the pop-up and show you the resul�ng sales.

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Market Analysis

Right next to the "Define Market Area" bu�on is the "Market Analysis" bu�on.

You will see the following when you open this:

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1. Market Analysis: This is unfiltered market data (this is data that doesn't incorporate yourfilters like square footage range, age range, and things like this from the Define MarketArea sec�on.

2. Filtered Market Analysis: This tab will show you market data only for proper�es that fityour market filters. For example, it will show you the median sales price per month forsales with square footage within 20% of the subject property. This is just an example.

3. Median Sale Price: This sec�on simply gives you an unfiltered one, two, and three monthrolling average of median sale price for the selected market area

Addi�onal Docs

This is where the order documents are located. In the case of an ARBPO, this is where you willfind the associated BPO. If you hover over "Addi�onal Docs" you will see the documents inthere.

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Just le� click on the BPO to open it. Depending on your browser and configura�on this willeither just pop-up in its own window OR automa�cally download to your download folder.

Next Sec�on

Just below that top bar is the following sec�on of the order page:

Let's go over this sec�on.

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Items

In this sec�on are a few important things.

To the le� is this sec�on with a basic sta�s�cal breakdown of your search results showing aretail/distressed market breakdown.

You will also see this "Calculated Price". This is the AVM value from our system. It is notincluded in the appraisal, but is in there largely as a requirement of our MLS agreements acrossthe country. You will be arriving at your own value that is independent from this value.

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Summary Comments is just a glimpse of your summary comments that you would enter on theactual form you fill out for this product, which is located by clicking the "Exterior AppraiserReconciled BPO" link. You CANNOT enter text in this box from this page.

This RED lock bu�on is the final step of the order. This locks the order and creates the finalappraisal.

This is the link to the form you fill out to complete the appraisal for this property within oursystem.

This is the date of when the noted form was last updated and saved in the system.

Comparables Sec�on

Now just below those two sec�ons of this page is where the actual comps are. You will see thefollowing:

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Comparables Sec�on

Let's look at the header bar here:

You can click on any of these headers to organize what is beneath them from lowest to highestand so forth.

To the far right is a li�le calculator - this is the save bu�on for the sales. You can check any of

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the sales in this sec�on and then click on the calculator to save them.

Comparables Sec�on

Let's look at this sec�on of the comps:

There is a lot here.

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• Triangles - this stands for sale and these triangles are on the map to the right• Check Boxes - you check a box next to a sale to select it and then click on the calculator

above to save those selected sales• Camera Icon - you can click on this to open up the MLS history and Lis�ng History for the

sale to get more detail• R - The "R"s next to the triangles stand for REO so those are foreclosures• S - If you see an "S" next to one of those shapes it stands for "Short Sale"• Green - The Green Highlighted rows are the comps from the BPO - the system

automa�cally pulls them in so you can research the BPO comps and see where they are aton the map to the right

Comparables Sec�on - Research

If you hover over a sale on that list it looks like this:

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If you click on that sale it will iden�fy it on the map to the right with a pop-up bubble that lookslike this:

This is an abridged MLS entry for this sale. You can click on the "Show All Photos" bu�on tosee the MLS photos.

If you click this you will get the following on a new tab in your browser:

Comparables Sec�on - Research

Comp Lis�ng History is found by clicking on that li�le camera bu�on:

If you click this you will get the following:

Here is the full lis�ng history for the subject. You can click on "Show All Photos" to see the MLS

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photo gallery. You can go down below and click on View to see an MLS sheet for that MLSentry and of course see the details of each lis�ng for that property.

Comparables Sec�on - Research

Just like there is a sales' sec�on there is a lis�ng and pending sec�on, which are �tles as such:

These work the same way. However, the lis�ngs on the map are the circles and the pending arethe squares. To save lis�ngs or pending you just check the boxes of the ones you want andthen click the "Save" bu�on to the right.

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Reconcilia�on

The goal of this page is for you to do your research, analyze the BPO, and research the subjectproperty. You will need to select at least 3 sales and save them from your filtered market dataAND write up your narra�ve reconcilia�on of value.

Once you have done all of that and you have all of that finished and everything is researchedyou then click on "Appraiser Reconciled BPO"

You will get a pop-up that looks like this at the top:

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ARBPO Form

This is the form where you will complete the actual appraisal/order.

The top 3 sec�ons are only there for your quick reference. There is nothing to do up there.

This is the subject's most recent MLS entry. You DO NOT have to upload a photo. We don'texpect that at all.

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This is market data that may be helpful and is also there for your quick reference.

The subject's lis�ng history is also there for your quick reference on this form.

ARBPO Form - Sales

This sec�on shows the selected comps and BPO agent comps from the other screen.

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ARBPO Form - Manuals

What this sec�on also allows you to do is add a comp manually. For example, you might find asale using your local MLS and want to add it.

Just click on "Add Sold Comp":

You will see the following:

You can search for a comp in your local MLS by address or MLS#. If you do it by address, justenter the right zip and start typing the address and the address will start serving up matchingMLS entries:

You can then select one to add it to the order "Manually"

From there you just scroll all the way to the bo�om of the form and in the bo�om le� corneryou click on "Save and Con�nue" - this won't work if you click on "Save and Close"

You can then find that comp among the list of the sales on the main page, check it to save it tothe order, and then come back to this form to move forward with compe�ng it.

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ARBPO Form - Repair Summary

This is the first sec�on to complete on this form. It's pre�y self-explanatory.

One thing to note is that you can only put about two lines of text in the "Repair Comments"box. So if you have extensive repair commentary you will need to address that in your summarycomments and not in this box.

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ARBPO Form - Value Review/Agent Comp Selec�on

These next two sec�ons have to do with the BPO directly.

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ARBPO Form - Value Review

Things to keep in mind.

The text box here will only hold 2 lines of text so keep it short and to the point - you canexpound on this in the summary comments.

The following ques�on is referring to a 10% tolerance range:

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ARBPO Form - Agent Comp Selec�on

Most of these ques�ons are self-explanatory.

It should be noted that you don't HAVE to select a best sale or lis�ng. You could leave it on"select"

But it is preferable for you to look at the BPO comps and select the one that is the best ofthem.

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ARBPO Form - Values

The sec�on to the right is also self-explanatory and common among these types of products. You will put your summary comments in the "Summary Comments" box.

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ARBPO Form - Addi�ons

This field at the very bo�om is where you can put any boilerplate disclaimers/disclosures orclarifica�on pertaining to the scope of you work that you put together.

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ARBPO Form - Finishing

Once you are finished you just click on the "Save and Close" bu�on at the very bo�om of thepage.

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LOCK

The ARBPO Form will close and then you will click on the RED Lock bu�on:

This will create the appraisal, which will go under the "Addi�onal Docs" drop down in the topbar as explained earlier.

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Ge�ng your Completed Appraisal

The appraisal will not show up immediately. You basically have to leave the order and thencome back into it. The best way to do this is to close the order and go back to your queue.

Make sure you have an old date in the "Order Date From" box and today's date in the"Complete Date From" box and then choose "Completed" in the ac�ve box. See below:

Then click on "Search"

You will then see your completed orders for the day. Right click on the order you want, le� clickon "Open in a new tab", and that will re-open that order you just completed.

Then look under "Addi�onal Docs"

Your appraisal will like above. It will be a �me stamp as to when you clicked on the Lock Bu�on. You can le� click on that document to open/save it to your computer.

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