Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg;...

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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Applying Importance-Performance Analysis to Evaluate E-Business Strategies am... Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg. 29

Transcript of Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg;...

Page 1: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Applying Importance-Performance Analysis to Evaluate E-Business Strategies am...Nancy M Levenburg; Simha R MagalE - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Globalpg. 29

Page 2: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Page 3: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Page 4: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Page 5: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Page 6: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Page 7: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Page 8: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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Page 9: Applying Importance-Performance Analysis to Evaluate E … · 2019. 2. 15. · Nancy M Levenburg; Simha R Magal E - Service Journal; Summer 2004/2005; 3, 3; ABI/INFORM Global pg.

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