Appl Presentation Training Staff To Reach Audiences
-
Upload
kleinwrite -
Category
Documents
-
view
175 -
download
0
description
Transcript of Appl Presentation Training Staff To Reach Audiences
![Page 1: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/1.jpg)
TRAINING YOUR STAFF TO REACH THEIR AUDIENCE:
CONFERENCE SESSION FOR
APPL 2012
Margie Klein NDOW Conservation Educator Certified Environmental Educator & Interpreter Licensed Nevada Teacher Member, Nevada Storytelling Guild Winner of the 2011 Conservation Education Award from The Wildlife Society
MAKING A RELEVANT CONNECTION
![Page 2: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/2.jpg)
Program description
“Making that all-important connection to the audience is the goal that every education and interpretation staff or volunteer strives for. But how do you make a deeper connection and why do you need to? The information and instruction we give at our public lands can affect people’s lifelong attitudes. Reach your public lands visitors in a relevant way by utilizing some methods from environmental education, as well as some tips from formal educators.”
![Page 3: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/3.jpg)
Agenda – Connection – what is it and why do we want it? – How do we teach audience connection? – Training/teaching techniques
• Planning • Communication • Delivery Methods
– Who is our audience and how do we address them? • Learning Styles
– Classroom Management – Tips to make it better – Assessment – Along the way…
• Examples
_____________________________________
How do we relate audience connection to our staff?
Through our training techniques.
![Page 4: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/4.jpg)
“In the end, we will conserve only what we love;
we will love only what we understand;
and we will understand only what we have been taught.”
- Baba Dioum
![Page 5: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/5.jpg)
Tilden’s Ideas…
• “Chief aim of interpretation is not instruction, but provocation.” (4th principle)
• Provocation new information try new things critical thinking changing attitudes/behaviors
• Provocation prompts a response • Provocation via connection
![Page 6: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/6.jpg)
CONNECTION =
ENGAGEMENT
![Page 7: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/7.jpg)
Connection – What?
• Getting the audience to develop an awareness of or sensitivity to their surroundings
• Our audiences need to be made aware of the resources we preserve / conserve.
Environmental Ed precept #1: Awareness
![Page 8: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/8.jpg)
Connection – Relevance to Whom?
• How does it affect them? • Give information about where
the resource came from or how it works.
• So they can convey the significance of our resources.
Environmental Ed precept #2: Knowledge
![Page 9: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/9.jpg)
Connection – How?
• Techniques
• Give them the skills to find out more on their own
• By relating information, they can help their audiences find out more and continue their interest. Environmental Ed precept #3: Skills
![Page 10: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/10.jpg)
Connection – Why?
• To get others to take action to
protect our lands, if they so desire
Environmental Ed precept #4: Action
![Page 11: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/11.jpg)
E D U C A T I O N
origin of the word… educare (Latin) “to bring forth from within”
Teaching is helping another person to learn new knowledge, skills,
and attitudes.
![Page 12: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/12.jpg)
Teaching Techniques
• How to Communicate Effectively • How to Develop a Positive Classroom
Style • How to Create an Exciting Classroom • How Students Learn • How to Teach Effectively • How to Manage the Classroom • How to Use Assessment
![Page 13: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/13.jpg)
Getting Started
• Preparations – Necessary for any expedition – Necessary for any worthwhile endeavor
• Need to consider:
– Date & time – Logistics (the site) – Materials needed – Followup
![Page 14: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/14.jpg)
Materials / Supplies
Teacher’s Kit The Lessons Displays Props Handouts Posters Presentation / electronic media Student supplies Giveaways / throwaways Exams & score sheets Certificates or cards of completion Emergency number …Snacks?
![Page 15: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/15.jpg)
Planning the lesson(s) • Start with a topic • Do research / get background info • Make an outline / agenda
– What are the elements you need? • Introduction, Supporting Evidence &
Recommendations, Conclusion
• Create a presentation • Write out a script • Gather materials • Rehearse
![Page 16: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/16.jpg)
Planning the lesson(s)
Lesson planning model: Warm-up Introduction Presentation Practice Evaluation Application
![Page 17: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/17.jpg)
Gathering & organizing ideas
• Identify the topic • Brainstorm the topic • Assemble related materials • Separate main and supporting
ideas • Develop examples • Organize the lesson
![Page 18: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/18.jpg)
It’s All About Communication
Captain, Road Prison 36
“What we've got here is failure to communicate.”
Cool Hand Luke
![Page 19: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/19.jpg)
7 Keys to Effective Communication
• Have confidence • Show genuine interest • Organize & clarify your ideas • Be clear about your purpose • Stay on topic • Use a questioning strategy • Listen twice, speak once
![Page 20: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/20.jpg)
Start the minute they arrive
• Welcome each individual • Smile, handshake, enthusiasm • Make a connection • Show interest • Focus on them • Get their name
![Page 21: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/21.jpg)
The personal connection • Who are you?
– Let your students get to know a little about you.
• Keep the conversation limited – Give them a story they can relate to
• Not storytelling hour – Not the place for tall tales or fish stories – Or your life story
• Remember to ask them about themselves
![Page 22: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/22.jpg)
Listen • Remember, we have two ears, one
mouth
• Give them a chance to ask questions – No such thing as a stupid question – Repeat their question so all can hear – Ask others for their input
![Page 23: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/23.jpg)
Clear & correct ideas
• Make sure you know your ideas ahead of time
• Stay on topic • Guide any discussions • Gently correct misconceptions • State facts • If you don’t know the answer, tell them • Don’t make things up • Be “in” the moment
![Page 24: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/24.jpg)
The “parking lot”
• In-depth discussions can take place outside of the classroom
![Page 25: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/25.jpg)
A Positive Experience
Use a positive communication style
![Page 26: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/26.jpg)
Positive vs. negative styles
Positive Welcoming
Friendly
Interested
Genuine
Confident
Negative Cold
Doesn’t listen to others
Arrogant
Patronizing
Unsure
![Page 27: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/27.jpg)
Verbal communication
The way you speak
Tips: Think before you speak Choose neutral and understandable language Vary the tone of your voice Restate questions Allow student feedback
![Page 28: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/28.jpg)
Nonverbal communication
The way you act
Tips: Eye contact Smile Open gestures Be relaxed but confident Move around the classroom
![Page 29: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/29.jpg)
Use 7 principles of instruction
• Encourage student – instructor interaction
• Encourage cooperation • Encourage active learning • Give prompt feedback • Emphasize time on task • Communicate high expectations • Respect different learning styles
![Page 30: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/30.jpg)
Being fair and objective
• Leave your personal opinions at home
• A teacher is a facilitator of learning
• Not the place for war stories, brags, or sermons
![Page 31: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/31.jpg)
Downplay the negative messaging
• “You can” works better than “Do not”
![Page 32: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/32.jpg)
Avoiding boredom…
NDOW volunteer!
![Page 33: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/33.jpg)
4 guidelines
• Make it exciting • Be practical • Find out how things work • Use technology
![Page 34: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/34.jpg)
The “Hook”
No!
![Page 35: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/35.jpg)
Use props
• Equipment • Accessories • Safety items • Demonstrations • Displays • Posters • Pictures
![Page 36: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/36.jpg)
Other materials
• Handouts • Examples • Giveaways • Throwaways
![Page 37: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/37.jpg)
The instructor!
• Apparel • “Flair” • Acting out a part
![Page 38: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/38.jpg)
Using technology: be prepared
• What’s available? • Do you know how to use it?
– Try it out
• Back-up plan if it doesn’t work…
![Page 39: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/39.jpg)
Addressing the Ways Students Learn
![Page 40: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/40.jpg)
Learning Styles
Learning styles are the means by which learners extract information from their surroundings through the use of their five senses.
How will they learn what you have to teach?
![Page 41: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/41.jpg)
Multiple Intelligences • Spatial • Linguistic • Logical-mathematical • Bodily-kinesthetic • Musical • Interpersonal • Intrapersonal • Naturalistic
(Howard Gardner)
![Page 42: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/42.jpg)
4 main learning styles: VAKT
• Visual: “I can see it.” • Auditory: “I can hear
it.”
• Kinesthetic: “I am doing it.”
• Tactile: “I am touching it.”
Academic
Practical
![Page 43: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/43.jpg)
Techniques for the 4 styles
• Visual – Note-taking – Presentations – Body language
![Page 44: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/44.jpg)
Techniques for the 4 styles • Auditory
– Lectures – Discussions – Speakers – Speaking methods
• tone of voice • repetition • questioning
![Page 45: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/45.jpg)
Techniques for the 4 styles
• Kinesthetic – Hands-on – Moving – Sharing – Volunteer for
participation
![Page 46: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/46.jpg)
Techniques for the 4 styles • Tactile
– Handling items – Interacting with objects – Taking things apart
![Page 47: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/47.jpg)
Each student or every student?
Use a combo of techniques to cover all learning styles
• Include some of each in every class: – Reading materials – Lecture – Displays – Videos – Discussions – Hands-on
demonstrations – Practice sessions
![Page 48: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/48.jpg)
Teaching Techniques & Strategies
Direct instruction
- Grab their attention
- Tell them what they need to know
- Model concepts & skills - Check understanding - Tie things together - Apply new knowledge
Guided Instruction
-Discussion sessions
-Case studies
-Learning centers
-Simulations
-Practical applications
![Page 49: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/49.jpg)
Delivery methods • Opening statement • Story • Photographs • Videos • Powerpoint presentation • Sounds • Props • Role-playing • Discussions • Practice
![Page 50: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/50.jpg)
Focus
• Follow agenda & goals • Stay on topic • Guide discussions • Keep pace • Control distractions
“Tell them what they need to know, tell them again,
then ask them what you told them.”
![Page 51: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/51.jpg)
Pacing • Check the time • Check the agenda • Try to keep on schedule • Wrap up or add a discussion to speed
up or slow down • Flexibility ok – address goals
![Page 52: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/52.jpg)
Utilizing “flow”
What is it?
![Page 53: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/53.jpg)
Student feedback
Checks for understanding Encourages participation Connects student – teacher - material
![Page 54: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/54.jpg)
Teachable moments
• Take advantage of spontaneous occurrences
– Something unexpected • May illustrate a concept • Gets students to think • Adds to understanding
– The AHA moment • They GET it
![Page 55: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/55.jpg)
Crowd Management
![Page 56: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/56.jpg)
What can you do? • Set up the classroom so you can
see what’s going on • Tell students what they’ll be
doing ahead of time • Move around the class to check
student interactions • Have rules for movement in and
out of the classroom and for behavior
• Stick to the rules • Monitor results and adapt
techniques
![Page 57: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/57.jpg)
Assessment
• Who / What – The students – The course – The instructors
• When / How – Before class – At the beginning of
class – During class – At the end of class – After class
Assessment = Evaluation
![Page 58: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/58.jpg)
Have they acquired the following?
• Awareness • Knowledge • Skills • Ability to take action
A combination of techniques assesses all
of these.
![Page 59: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/59.jpg)
Pre-test / Post-test
How much do you know about the subject before the class?
How much have you learned from the class?
A survey of knowledge
![Page 60: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/60.jpg)
Question & Quiz as you go along
Tell them, tell them again, then ask them what you told them.
Checking comprehension
![Page 61: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/61.jpg)
Practical experience
Help me to do it.
“Tell me and I'll forget; show me and I may remember; involve me and I'll understand.” Chinese proverb
Checking application of knowledge to skills
![Page 62: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/62.jpg)
Evaluation • Let your students tell you:
– How was the site? – How was the overall atmosphere? – How did the teaching techniques work? – Were the props / handouts useful? – Did they learn what they expected to learn? – Did they learn something new?
![Page 63: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/63.jpg)
Retrofit • Instructors review:
– Logistics • Classroom set-up • A/V materials
– Content • What went well • What didn’t work • Student comprehension
– Classroom management problems – Communication
MAKE CHANGES
![Page 64: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/64.jpg)
Final thoughts… • Pump up the Connection
– Teaching Tips – Storytelling Secrets – Polishing the Performance
![Page 65: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/65.jpg)
Final thoughts… • Build the Excitement
– Market – Advertise – Get the word out
![Page 66: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/66.jpg)
“Teachers have the power to encourage or discourage their students.”
AHA! Aim for the …
moment
![Page 67: Appl Presentation Training Staff To Reach Audiences](https://reader033.fdocuments.net/reader033/viewer/2022061215/549f5ba4ac795938768b499b/html5/thumbnails/67.jpg)
Front-line communicators • Remember, YOU represent your agency!