Apologies, Excuses and Promises

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Apologies, excuses and promisesLesson code: HD3F-DQAB-AQF2-R INTERMEDIATE

1 When you do something wrong...

Match the phrases to their correct definitions:

1. apologize for something a. to feel sorry or disappointed about something that you wishcould be different

2. forgive somebody for something b. to give a reason to explain why you did something wrong

3. make an excuse c. to make something clearer and easier to understand by givingmore details about it

4. blame somebody for something d. to say that you are sorry for something

5. explain something e. to say/think that a particular person is responsible forsomething bad or wrong that happened

6. regret something f. to stop being angry with someone for something they havedone

Now complete the sentences below with words from above:

1. Don't Tom for the mistake. It wasn't his fault.

2. What did he make for not doing his homework?

3. I not finishing school. I could have a much better job now.

4. I for my lateness. The traffic was just awful.

5. Daniela's boss asked her to why she was so late for work.

6. Will you me for forgetting your name again?

2 Listening

Listen to six mini-dialogues and put the dialogue number next to the appropriate situation below:

a. The speaker makes an excuse.

b. The speaker promises to do something.

c. The speaker makes a formal apology.

d. The speaker is forgiven.

e. The speaker is not forgiven.

You can review our worksheets online. Lesson code: HD3F-DQAB-AQF2-R 1/3If this worksheet has a lesson code, go to www.linguahouse.com/ex and enter the code.

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3 Apologies and excuses

Complete the conversation with the expressions in the box. Listen again to check your answers.

OK afraid happen keep matternever should sincerely unacceptable worry

Dialogue 1

A: Sorry I'm late. I was held up at the airport.

B: That's OK . I've just arrived myself.

Dialogue 2

A: I apologize for my behaviour. I was under a lot of stress.

B: 2 mind. I understand.

Dialogue 3

A: Sorry to 3 you waiting. It won't 4 again.

B: Don't 5 about it.

Dialogue 4

A: I really am sorry about this problem.

B: I 6 think so too! What you did was completely 7 .

Dialogue 5

A: Sorry about spilling coffee on your floor. I'll get a mop.

B: Oh, it doesn't 8 . The cleaning lady will clean it up later.

Dialogue 6

A: We 9 apologize for the late delivery.

B: I'm 10 that's not good enough! I expect some sort of discount.

Now complete the structures for apologizing with `noun or verb -ing', `infinitive' and `SUBJECT + verb':

(be) sorry about +

(be) sorry to +

(be) sorry +

apologize for +

Study the responses to the apologies in the dialogues. Which expressions are used for accepting anapology? Which expressions are used for not accepting an apology?


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4 Promising action

Look at the dialogues again and study the expressions that the speakers use for promising action.What structure is used?

Now match the following promises to the apologies below them:

1. I'll buy you a new one.

2. I'll give you a ring first thing tomorrow.

3. I'll clean it up.

4. I'll pay for the damage.

5. I won't forget to bring it next time.

6. I will make sure to contact you if it happens again.

a. I apologize for breaking your window.

b. I apologize for not informing you about the change of lesson time.

c. I'm sorry - I left your dictionary at home.

d. I'm sorry for not calling you today.

e. Sorry about the mess I made in your kitchen.

f. Sorry for losing the CD you lent me.

5 Role play

In pairs, practise the following situations. In each case, one student decides if the other student shouldbe forgiven or not.

1. Student A: You borrowed and lost Student B's coursebook. Apologize and promise action.2. Student B: You didn't arrive for a meeting that you had arranged with Student A. Apologize and make

an excuse.3. Student A: You saw Student B at a party but you didn't say hello. Apologize and make an excuse.4. Student B: You accidentally stepped on Student B's mobile phone and damaged it. Apologize, make

an excuse and promise action.

6 Flashcard review

Don't forget the words and phrases from today's lesson! Go to www.linguahouse.com/ex and enterLesson code: HD3F-DQAB-AQF2-R

Use Expemo often if you want to remember all the new language from your lessons.


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Apologies, excuses and promises - Transcripts lingua houseInnovation in Learning

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Apologies, excuses and promises - Transcripts lingua houseInnovation in Learning

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2- Listening

Dialogue 1A: Sorry I'm late. I was held up at the airport.B: That's OK. I've just arrived myself.

Dialogue 2A: I apologize for my behaviour. I was under a lot of stress.B: Never mind. I understand.

Dialogue 3A: Sorry to keep you waiting. It won't happen again.B: Don't worry about it.

Dialogue 4A: I really am very sorry about this problem.B: I should think so too! What you did was completely unacceptable.

Dialogue 5A: Sorry about spilling coffee on your floor. I'll get a mop.B: Oh, it doesn't matter. The cleaning lady will clean it up later.

Dialogue 6A: We sincerely apologize for the late delivery.B: I'm afraid that's not good enough! I expect some sort of discount.

You can review our worksheets online. Lesson code: HD3F-DQAB-AQF2-R iIf this worksheet has a lesson code, go to www.linguahouse.com/ex and enter the code.

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Apologies, excuses and promises - Key lingua houseInnovation in Learning

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1- When you do something wrong...

1. d 2. f 3. b 4. e 5. c 6. a

1. blame 2. excuse 3. regret 4. apologize 5. explain 6. forgive

2- Listening

Students can work alone and check in pairs. Play the audio file or use your mobile device to scan the QR code(make sure you have installed a QR code reader app and can access the Internet on your device).

a. 1,2,5b. 3,5,6c. 2,6d. 1,2,3,5e. 4,6

3- Apologies and excuses

2. never 3. keep 4. happen 5. worry 6. should7. unacceptable 8. matter 9. sincerely 10. afraid

(be) sorry about + noun or verb -ing(be) sorry to + infinitive(be) sorry + subject + verbapologize for + noun or verb -ing

Point out or have the students discover the formal expression of apology in Dialogue 6 (`apologize for'). Also pointout that the structure `sorry for + verb -ing' is possible.

ACCEPTING AN APOLOGY: That's all right; Never mind; Don't worry about it; It doesn't matter.NOT ACCEPTING AN APOLOGY: I should think so too!; I'm afraid that's not good enough.

4- Promising action

`will/won't' + infinitive is used for promising to do something.

f d e a c b

6- Flashcard review

Students who register on our website can revise the material from this lesson using the Expemo spaced repetitionlearning platform. Visit www.linguahouse.com/ex for more information.

You can review our worksheets online. Lesson code: HD3F-DQAB-AQF2-R iIf this worksheet has a lesson code, go to www.linguahouse.com/ex and enter the code.

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Apologies, Excuses and Promises

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