api.ning.comapi.ning.com/.../ALLOfftheShelf24June2016.docx · Web viewParticipate in the...
Transcript of api.ning.comapi.ning.com/.../ALLOfftheShelf24June2016.docx · Web viewParticipate in the...
QUALIFICATIONS AVAILABLE – PRICE SAMPLING & LIBRARY LIST
MICT SetaID Qualification Title Level Credits
48872 National Certificate: Information Technology (Systems Development) 5 131 R 4 388,5061591 National Certificate: Information Technology: End User Computing 3 130 R 4 355,0061591 National Certificate: Information Technology: End User Computing 3 130 R 4 355,0048872 National Certificate: Information Technology (Systems Development) 5 131 R 4 388,50
ETDP Seta50334 National Certificate: Occupationally Directed Education Training and Development Practices 5 120 R 4 020,0050331 National Certificate: Occupationally Directed Education, Training and Development Practices 6 145 R 4 857,5058761 Further Education and Training Certificate: Early Childhood Development 4 140 R 4 690,0050334 National Certificate: Occupationally Directed Education Training and Development Practices 5 120 R 4 020,0058761 Further Education and Training Certificate: Early Childhood Development 4 143 R 4 790,50
Services Seta74570 National Certificate Labour Relations Practice 6 120 R 4 020,0071490 NC: Contact Centre Support 2 128 R 4 288,00
71489 / 93996 Further Education and Training Certificate: Contact Centre Operations 4 128 R 4 288,0066249 Further Education and Training Certificate: New Venture Creation 4 149 R 4 991,5049648 National Certificate: New Venture Creation (SMME) 2 138 R 4 623,0050080 Further Education and Training Certificate: Project Management 4 136 R 4 556,0057712 Further Education and Training Certificate: Generic Management 4 150 R 5 025,0059201 National Certificate: Generic Management 5 162 R 5 427,0049021 Further Education and Training Certificate: Debt Recovery 4 140 R 4 690,0083946 National Certificate: Management 3 120 R 4 020,0071489 Further Education and Training Certificate: Contact Centre Operations 4 128 R 4 288,00
HW Seta64749 National Certificate: Community Health Work 2 140 R 4 690,0074269 National Certificate: Occupational Health, Safety and Environment 2 120 R 4 020,0079808 National Diploma: Occupational Safety 5 242 R 8 107,0049256 Further Education and Training Certificate: Counselling 4 140 R 4 690,00
Manufacturing, Engineering, Technology Seta57881 National Certificate: Welding Application and Practice 2 158 R 5 293,00
MICT SetaID Qualification Title Level Credits
78965 Further Education and Training Certificate: Information Technology: Systems Development 4 165
48964 Further Education and Training Certificate: Clothing, Textiles, Footwear and Leather (CTFL) Mechanician Processes 4 178
59569 National Certificate: Electronics 3 12063769 National Certificate: Business Analysis Support Practice 5 13863909 National Certificate: Business Analysis 6 14983446 National Certificate: Electronics 5 135
ETDP Seta58337 Further Education and Training Certificate: Trade Union Practice 4 15064069 Further Education and Training Certificate: Archives and Records Management 4 14167069 National Certificate: N1 Chemical Process Control 4 12580946 National Certificate: Community Development 5 14764649 Higher Certificate: Early Childhood Development 5 12064650 National Diploma: Early Childhood Development 5 24050333 National Diploma: Occupationally Directed Education, Training and Development Practices 5 24057428 Further Education and Training Certificate: Youth Development 4 14923095 Higher Education and Training Certificate: Development Practice 5 12020838 National Certificate: ABET Practice 4 12020159 National Diploma: ABET Practice 5 240
Services Seta80566 National Certificate: Contact Centre and Business Process Outsourcing Support 3 12461595 Further Education and Training Certificate: Business Administration Services 4 14067465 National Certificate: Business Administration Services 3 12066189 National Certificate: Quality Management Systems 5 12058063 Further Education and Training Certificate: Labour Recruitment Services 4 15257937 General Education and Training Certificate: Hygiene and Cleaning 1 12036233 National Certificate: Specialist Hygiene and Cleaning Services 2 12020175 National Certificate: Hygiene and Cleaning Supervision 3 12049129 Further Education and Training Certificate (FETC): Management and Administration 4 14079886 National Certificate: Business Advising 5 15323853 GETC: Domestic Services 1 14161755 General Education and Training Certificate: Business Practice 1 12180786 National Certificate: Home-Care Practices 2 145
HW Seta
74289 National Certificate: Occupational Health, Safety and Environment 2 12074290 National Certificate: Occupational Health, Safety and Environment 2 120
74410 Further Education and Training Certificate: Public Awareness Promotion of Dread Disease and HIV/AIDS 4 166
49606 General Education and Training Certificate: Ancillary Health Care 1 13660209 Further Education and Training Certificate: Child and Youth Care Work 4 16567509 Further Education and Training Certificate: Community Development 4 125
SAS Seta58577 National Certificate: General Security Practices 3 12480566 National Certificate: Contact Centre and Business Process Outsourcing Support 3 12461595 Further Education and Training Certificate: Business Administration Services 4 14067465 National Certificate: Business Administration Services 3 12066189 National Certificate: Quality Management Systems 5 12058063 Further Education and Training Certificate: Labour Recruitment Services 4 15257937 General Education and Training Certificate: Hygiene and Cleaning 1 12036233 National Certificate: Specialist Hygiene and Cleaning Services 2 12020175 National Certificate: Hygiene and Cleaning Supervision 3 12049129 Further Education and Training Certificate (FETC): Management and Administration 4 14079886 National Certificate: Business Advising 5 15323853 GETC: Domestic Services 1 14161755 General Education and Training Certificate: Business Practice 1 12180786 National Certificate: Home-Care Practices 2 145
Mer Seta78523 National Certificate: Automotive Repair and Maintenance 2 125
LG Seta67467 National Certificate: Municipal Governance 5 140
64870 Further Education and Training Certificate: Generic Management: Disaster Risk Management 4 150
50309 Further Education and Training Certificate: Environmental Practice 4 14049752 National Certificate: Environmental Practice 3 12549605 National Certificate: Environmental Practice 2 12849552 General Education and Training Certificate: Environmental Practice 1 12250372 Further Education and Training Certificate: Municipal Finance and Administration 4 15749554 National Diploma: Public Finance Management and Administration 5 26048965 Certificate: Municipal Financial Management 6 16650081 Further Education and Training Certificate: Leadership Development 4 16050205 National Certificate: Municipal Integrated Development Planning 5 160
67467 National Certificate: Municipal Governance 5 14058578 National Certificate: Local Government Councillor Practices 3 12258644 National Certificate: Local Government Support Services 3 13036436 National Certificate: Local Economic Development 4 16336438 National Certificate: Local Economic Development 5 14257823 National Certificate: Ward Committee Governance 2 120
CETA Seta24273 National Certificate: Community House Building 2 12465409 National Certificate: Building and Civil Construction 3 14020813 National Certificate: Construction Contracting 2 19024133 National Certificate: Construction: Roadworks 2 12024173 National Certificate: Construction: Roadworks 3 15549411 General Education and Training Certificate: Construction 1 12077063 National Certificate: Construction Health and Safety 3 13349410 National Certificate: Construction 2 12049053 National Certificate: Supervision of Construction Processes 4 17658782 Further Education and Training Certificate: Plumbing 4 16065858 National Certificate: Hot Water System Installation 2 12273313 National Certificate: Electrical Engineering 2 140
EW Seta48495 General Education and Training Certificate: Water Services 1 12658951 National Certificate: Water and Wastewater Treatment Process Operations 2 13672051 National Certificate: Electrical Engineering 3 13372052 Further Education and Training Certificate: Electrical Engineering 4 130
61709 Further Education and Training Certificate: Water and Wastewater Treatment Process Control Supervision 4 166
60169 National Certificate: Water and Wastewater Reticulation Services 2 12460155 National Certificate: Water and Wastewater Reticulation Services 3 12460189 Further Education and Training Certificate: Wastewater and Water Reticulation Services 4 13549056 National Certificate: Domestic Appliance Repair 3 13174530 National Certificate: Measurement, Control and Instrumentation 2 133
Agri Seta49668 General Education and Training Certificate: Horticulture 1 13166589 National Certificate: Horticulture 2 12049580 General Education and Training Certificate: Poultry Production 1 13420287 National Certificate: Farming 1 12049582 National Certificate: Poultry Production 2 133
49578 National Certificate: Poultry Production 3 13848970 National Certificate: Animal Production 1 12048976 National Certificate: Animal Production 2 12049048 National Certificate: Animal Production 3 12014851 National Certificate: Agri Trade Processes 2 12566429 National Certificate: Landscape Irrigation 2 12048971 National Certificate: Mixed Farming Systems 1 12048977 National Certificate: Mixed Farming Systems 2 12048972 National Certificate: Plant Production 1 12048975 National Certificate: Plant Production 2 12049052 National Certificate: Plant Production 3 12049009 National Certificate: Plant Production 4 14248903 National Certificate: Tea Production and Processing 2 120
FP&M Seta50225 General Education and Training Certificate: General Forestry 1 12050584 General Education and Training Certificate: Clothing Manufacturing Processes 1 12050266 National Certificate: Forestry: Silviculture 3 12348988 National Certificate: Forestry: Timber Harvesting 3 12249091 National Certificate: Furniture Making: Wood 2 12579246 Further Education and Training Certificate: Wild Land Fire Fighting 4 14049092 Further Education and Training Certificate: Furniture Making 4 155
WR Seta62709 National Certificate: Service Station Operations 2 120
66309 Further Education and Training Certificate: Generic Management - Service Station Site Management 4 150
66310 National Certificate: Generic Management: Service Station Management 5 162
63333 Further Education and Training Certificate: Generic Management: Wholesale and Retail Management 4 150
49397 National Certificate: Wholesale and Retail Operations Supervision 4 12058206 National Certificate: Wholesale and Retail Operations 2 12063409 National Certificate: Wholesale and Retail Operations 3 12022154 National Certificate: Wholesale and Retail Operations Management 5 12958308 National Certificate: Informal Small Business Practice 5 12063334 National Certificate: Generic Management: Wholesale and Retail Management 5 162
HEALTH & SAFETY FROM DEVELOPER 6
SHE REPRESENTATIVE
US ID Description Level Credits120330 Conduct a continuous risk assessment in a workplace 3 4
120325Monitor, report and advise on the application of safety and health principles regarding the movement of people and materials in and around a working place 3 7
120333 Conduct, report and follow up on a pre-use, safety and/or audit inspection 3 5259622 Describe the functions of the workplace health and safety representative 2 3
259601Participate in the implementation and evaluation of a safety and health management programme in the workplace 2 2
120344Demonstrate knowledge and understanding of relevant, current occupational health and safety legislation 4 2
SHEQ MARSHALL BASICUS ID Description Level Credits252250 Apply fire fighting techniques 1 3259622 Describe the functions of the workplace health and safety representative 2 3119567 Perform basic life support and first aid procedures 5 5
FIRST AID GROUPUS ID Description Level Credits
119567 Perform basic life support and first aid procedures 1 5120496 Provide risk-based primary emergency care/first aid in the workplace 2 5
13915
Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
SKILLS PROGRAMME: SHE REPRESENTATIVEUS ID Description Level Credits
120330 Conduct a continuous risk assessment in a workplace 3 4
120325
Monitor, report and advise on the application of safety and health principles regarding the movement of people and materials in and around a working place 3 7
120333 Conduct, report and follow up on a pre-use, safety and/or audit inspection 3 5259622 Describe the functions of the workplace health and safety representative 2 3
259601Participate in the implementation and evaluation of a safety and health management programme in the workplace 2 2
120344Demonstrate knowledge and understanding of relevant, current occupational health and safety legislation 4 2
HEALTH AND SAFETY OFFICER SKILLS PROGRAMMEUS ID Description Level Credits9964 Apply health and safety to a work area 2 3
259604 to safety, health and environmental requirements in the workplace 2 4
259597 Explain emergency preparedness and response procedures 2 3
259610 Demonstrate basic understanding of the procedure for submission of compensation claims for injuries and occupational diseases 2 2
259617Conduct an investigation into workplace safety, health and environmental incidents 2 3
259622 Describe the functions of the workplace health and safety representative 2 3259639 Explain basic health and safety principles in and around the workplace 2 4254220 Provide primary emergency care/first aid as an advanced first responder 3 8
SKILLS PROGRAMME: SHEQ MARSHALL ADVANCEUS ID Description Level Credits
13961Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 2 4
252041 Promote a learning culture in an organisation 5 5116518 replaced
259622 Conduct safety and health representation activities 2 3116534 replaced
376480 Carry out basic first aid treatment in the workplace 3 212483 replaced
12406 Perform basic first aid 2 4120335 Conduct an investigation into workplace incidents 3 5
SKILLS PROGRAMME: SHE REPRESENTATIVEUS ID Description Level Credits
120330 Conduct a continuous risk assessment in a workplace 3 4
120325
Monitor, report and advise on the application of safety and health principles regarding the movement of people and materials in and around a working place 3 7
120333 Conduct, report and follow up on a pre-use, safety and/or audit inspection 3 5259622 Describe the functions of the workplace health and safety representative 2 3
259601Participate in the implementation and evaluation of a safety and health management programme in the workplace 2 2
120344Demonstrate knowledge and understanding of relevant, current occupational health and safety legislation 4 2
HEALTH AND SAFETY OFFICER SKILLS PROGRAMMEUS ID Description Level Credits9964 Apply health and safety to a work area 2 3
259604 to safety, health and environmental requirements in the workplace 2 4259597 Explain emergency preparedness and response procedures 2 3
259610 Demonstrate basic understanding of the procedure for submission of compensation claims for injuries and occupational diseases 2 2
259617Conduct an investigation into workplace safety, health and environmental incidents 2 3
259622 Describe the functions of the workplace health and safety representative 2 3259639 Explain basic health and safety principles in and around the workplace 2 4254220 Provide primary emergency care/first aid as an advanced first responder 3 8116999 Apply accurate information about HIV & AIDS to everyday life 1 212463 Understand and deal with HIV/AIDS 2 3
119567 Perform basic life support and first aid procedures 1 5Skills Programme Name: EHS Legislation
244285 Promote occupational health and safety in the work place Level 5 5244514 Apply occupational health, safety and environmental legislation in the workplace Level 5 12244288 Demonstrate understanding of occupational health and safety legislation in the workplace Level 5 8
Skills Programme Name: HIRA117701 Address safety, health and environmental requirements and hazards in a technical context Level 5 8244287 Conduct a baseline risk assessment and take appropriate action Level 5 7244508 Conduct an issue-based risk assessment and take appropriate action Level 5 9
Skills Programme Name: Safety Management
244521 Monitor, report and advise on the safety principles pertaining to a transport management system Level 5 10
244283 Facilitate the development, implementation and maintenance of a Safety, Health and Environment management system Level 5 10
15231 Create and use a range of resources to effectively manage teams, sections, departments or divisions Level 5 4
Skills Programme Name: Energy Management
244282 Monitor, report and advise on the safety principles applying to non-electrical and non-mechanical sources of energy Level 5 5
244284 Monitor report and advise on the safety principles pertaining to sources of mechanical energy Level 5 3
244286 Monitor, report and advise on the safety principles pertaining to sources of electrical energy Level 5 3Skills Programme Name: Managing Hazardous Substances
115217 Deal with hazardous materials Level 5 8119032 Identify and deal with dangerous goods Level 5 13113851 Manage the transportation of dangerous goods Level 5 6
Skills Programme Name: Incident Investigation
244518 Apply specialist incident investigation techniques to a specific incident in a work environment Level 5 6
119034 Develop an incident management plan Level 5 6110526 Plan, organise, implement and control record-keeping systems Level 5 4
Skills Programme Name: Environmental Management
244290 Motivate for a clean development mechanism (CDM) project Level 5 5
13640 Research and analyse an environmental issue in terms of principles of environmental justice and sustainability and recommend possible solutions Level 5 8
13647 Investigate options for improved environmental management and sustainable living Level 5 16Skills Programme Name: Occupational Health Management
244523 Conduct an ergonomic assessment and take appropriate action Level 5 59224 Implement policies regarding HIV/AIDS in the workplace Level 5 410622 Conduct communication within a business environment Level 5 8
Skills Programme Name: Labour Relations
114274 Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997) Level 5 8
119953 Apply principles of dispute management in labour relations Level 5 10114226 Interpret and manage conflicts within the workplace Level 5 8
Skills Programme Name: Team Management
15231 Create and use a range of resources to effectively manage teams, sections, departments or divisions Level 5 4
15219 Develop and implement a strategy and action plans for a team, department or division Level 5 415230 Monitor team members and measure effectiveness of performance Level 5 4
Skills Programme Name: Supply Chain Management
11273 Apply Fundamental Concepts of Supply Chain Management Optimisation Level 5 8
13102 Apply the processes of planning and control as it relates to budgeting, standard costing and decentralised control Level 6 15
116785 Manage requirements related to quality and other standards Level 5 10
SKILLS PROGRAMMES FROM DEVELOPER 6
Learning Phase 1 - Module 1 - Literacy SkillsUS Type NLRD US Title Level Credits
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5Learning Phase 1 - Module 2 - Numeracy Skills
US Type NLRD US Title Level CreditsFundamental 119463 Access and use information from texts 2 5Fundamental 119454 Maintain and adapt oral/signed communication 2 5Fundamental 119460 Use language and communication in occupational learning programmes 2 5Fundamental 119456 Write/present for a defined context 2 5
Learning Phase 2 - Module 3 – Basic Computer SkillsUS Type NLRD US Title Level Credits
Core 116937 Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets 2 4
Core 117924 Use a Graphical User Interface (GUI)-based word processor to format documents 2 5Core 116945 Use electronic mail to send and receive messages 2 2
Learning Phase 2 - Module 4 – Occupational HygieneUS Type NLRD US Title Level Credits
Core 259609 Demonstrate an understanding of Occupational Hygiene 2 9Learning Phase 2 - Module 5 – Basic Health & Safety
US Type NLRD US Title Level CreditsCore 259639 Explain basic health and safety principles in and around the workplace 2 4Core 259597 Explain emergency preparedness and response procedures 2 3
Module 6 – Understanding Health & SafetyUS Type NLRD US Title Level Credits
Core 259602 Describe sources of and control measures for noise in a work place 1 2Core 13961 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 2 4
Module 7 – Conducting Inspections
US Type NLRD US Title Level Credits
Core 259617 Conduct an investigation into workplace safety, health and environmental incidents 2 3
Core 259619 Conduct workplace Occupational Health and Safety (OHS) inspections 2 3Module 8 – Hazards & Risks
US Type NLRD US Title Level CreditsCore 119554 Apply environmental management tools to assess impacts 2 5Core 259618 Examine refuge bays/places of safety 2 2
Module 9 – Health & Safety WorkplaceUS Type NLRD US Title Level Credits
Core 259621 Manage the prevention of fatigue in the workplace 2 3Core 259620 Manoeuvre materials safely by hand in a workplace 2 2
Module 10 – First AidUS Type NLRD US Title Level Credits
Core 120496 Provide risk-based primary emergency care/first aid in the workplace 2 5Module 11 – Compliance to OHS
US Type NLRD US Title Level Credits
Core 259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4
Learning Phase 3 - Module 12 - Providing First AidUS Type NLRD US Title Level Credits
Elective 9964 Apply health and safety to a work area 2 3Learning Phase 3 - Module 13 – The Health and Safety Officer
US Type NLRD US Title Level CreditsElective 120330 Conduct a continuous risk assessment in a workplace 3 4Core 259624 Control workplace hazards and risks 2 4
Module 1 - CommunictionUS Type NLRD US Title Level Credits
Fundamental 119463 Access and use information from texts 2 5 Fundamental 119454 Maintain and adapt oral/signed communication 2 5 Fundamental 119455 Respond to selected literary texts 2 5 Fundamental 119456 Write/present for a defined context 2 5
Module 2: NumeracyUS Type NLRD US Title Level Credits
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5 Module 3: Self-improvement
US Type NLRD US Title Level CreditsCore 15091 Plan to manage one`s time 1 3 Core 244564 Identify causes of stress in own life and indicate techniques to manage it 2 2 Core 260478 Apply life skills to everyday life 2 5 Core 120308 Apply knowledge of self in order to make a personal decision 2 3 Core 260480 Facilitate the prevention of fatigue in the workplace 2 3
Module 4US Type NLRD US Title Level Credits
Core 260497 Participate in health promotion activities 2 8
Core 260617 Assist the community to access services in accordance with their health related human rights 1 6
Core 260697 Conduct a basic community needs assessment 2 12 Module 5: Health care awareness
US Type NLRD US Title Level CreditsCore 117017 Provide information about Tuberculosis and directly observed treatment (DOTS) 1 3 Core 119560 Promote an awareness of Sexually Transmitted Infections (STIs) in the community 2 4
Core 117493 Provide information about HIV and AIDS and treatment options in community care and support situations 3 6
Module 6: Primary health care in the communityUS Type NLRD US Title Level Credits
Core 119559 Demonstrate knowledge of the provision and implementation of primary health care 1 10
Core 119567 Perform basic life support and first aid procedures 1 5 Core 254221 Prevent musculoskeletal injuries to self during lifting and carrying activities 3 3 Core 260477 Assist in establishing good nutrition for community members 2 12 Core 260499 Manage the care of acute and chronic wounds 2 3
Module 7: Manage stressUS Type NLRD US Title Level Credits
Elective 260466 Demonstrate stress management techniques as a self-help tool 2 8 Module 8: Disability in a community
US Type NLRD US Title Level CreditsElective 260481 Create an awareness of disability and disability issues in a community 2 10
Module 9: Home based health careUS Type NLRD US Title Level Credits
Elective 260463 Assist the client and significant others to manage home based health care 2 12 Learning Unit 1: Communication Skills
US Type NLRD US Title Level CreditsFundamental 119463 Access and use information from texts 2 5Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 8967 replace by 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119456 Write/present for a defined context 2 5Learning Unit 2: Mathematical Literacy
US Type NLRD US Title Level Credits
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5US Type NLRD US Title Level Credits
Core 10348 Identify and respond to customer needs in a Contact Centre 2 12Core 13873 Handle a range of customer complaints in Contact Centres 4 4Core 10353 Meet performance standards within a Contact Centre 2 6
Learning Unit 4: Customer data handlingUS Type NLRD US Title Level Credits
Core 10350 Collect and record information queries and requests from customers 2 8Core 13885 Provide information to customers in a Contact Centre 2 12
Core 13886 Gather and provide relevant information to contribute to contact centre problem solving 3 5
Learning Unit 5: Leadership skillsUS Type NLRD US Title Level Credits
Core 13872 Instil in myself a personal Contact Centre culture 4 4
Core 13874 Work as a member of a Contact Centre Team 4 5Core 10354 Contribute to a diverse working environment in a Contact Centre 2 8
Learning Unit 6: Contact centre operationsUS Type NLRD US Title Level Credits
Elective 13884 Apply in-bound and out-bound Contact Centre operations within an emergency context 3 16
Core 10349 Input data received onto appropriate computer packages within a Contact Centre 2 12 TOTAL CREDIT VALUE 28
US Type NLRD US Title Level CreditsCore 114596 RESEARCH THE VIABILITY OF NEW VENTURE IDEAS/OPPORTUNITIES 4 5Core 114600 APPLY INNOVATIVE THINKING TO THE DEVELOPMENT OF A SMALL BUSINESS 4 4
Core 263514 DEMONSTRATE AN UNDERSTANDING OF THE FUNCTION OF THE MARKET MECHANISMS IN A NEW VENTURE 4 5
Fundamental 9015 APPLY KNOWLEDGE OF STATISTICS AND PROBABILITY TO CRITICALLY INTERROGATE AND EFFECTIVELY COMMUNICATE FINDINGS ON LIFE RELATED PROBLEMS 4 6
Fundamental 7468 USE MATHEMATICS TO INVESTIGATE AND MONITOR THE FINANCIAL ASPECTS OF PERSONAL, BUSINESS, NATIONAL AND INTERNATIONAL ISSUES 4 6
First Language Fundamental ComponentUS Type NLRD US Title Level Credits
Fundamental 119472 ACCOMMODATE AUDIENCE AND CONTEXT NEEDS IN ORAL COMMUNICATION 4 5Fundamental 119462 ENGAGE IN SUSTAINED ORAL COMMUNICATION AND EVALUATE SPOKEN TEXTS 4 5Fundamental 119459 WRITE/PRESENT/SIGN FOR A WIDE RANGE OF CONTEXTS 4 5Fundamental 119469 READ, VIEW, ANALYSE AND RESPOND TO A VARIETY OF TEXTS 4 5Fundamental 119457 INTERPRET AND USE INFORMATION FROM TEXTS 3 5Fundamental 119465 WRITE/PRESENT/SIGN TEXTS FOR A RANGE OF COMMUNICATIVE CONTEXTS 3 5
Fundamental 119467/119471 USE LANGUAGE AND COMMUNICATION IN OCCUPATIONAL LEARNING PROGRAMMES 4 10
Second Language Fundamental ComponentUS Type NLRD US Title Level Credits
Fundamental 119472 Accommodate audience and context needs in oral/signed communication 3 5Fundamental 119457 Interpret and use information from texts 3 5Fundamental 119467 Use language and communication in occupational learning programmes 3 5Fundamental 119465 Write/present/sign texts for a range of communicative contexts 3 5
Develop an entrepreneurial profileUS Type NLRD US Title Level Credits
Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 4
Core 120389 Explain and apply the concept, principles and theories of motivation in a leadership context 4 6
Elective 242819 Motivate and Build a Team 4 10Core 263356 Demonstrate an understanding of an entrepreneurial profile 4 5Core 263455 Apply the principles of costing and pricing to a business venture 4 6Core 263456 Plan strategically to improve new venture performance 4 4Core 263534 Implement an action plan for a new venture 4 4
Starting up a New VentureUS Type NLRD US Title Level Credits
Core 13948 Negotiate an agreement or deal in an authentic work situation 4 5Core 114584 Finance a new venture 4 5Core 114592 Produce business plans for a new venture 4 8Elective 114593 Tender to secure business for a new venture 4 5Core 263434 Plan and manage production/operations in a new venture 4 6
Managing a New VentureUS Type NLRD US Title Level Credits
Elective 113836 Apply basic computer technology 3 11Core 114805 Manage general administration 4 4Core 116394 Implement and manage human resource and labour relations policies and acts 5 9Elective 117156 Interpret basic financial statements 4 4Core 263474 Manage finances of a new venture 4 6
Business CommunicationUS Type NLRD US Title Level Credits
Core 114974 Apply the basic skills of customer service 2 2 Fundamental ######## Use language and communication in occupational learning programmes 2 5Fundamental ######## Access and use information from texts 2 5Elective 13930 Monitor and control the receiving and satisfaction of visitors 3 4 Elective 13934 Plan and prepare meeting communications 3 4
Professional BehaviorUS Type NLRD US Title Level Credits
Core 113924 Apply basic business ethics in a work environment 2 2Core 114959 Behave in a professional manner in a business environment 2 4 Fundamental ######## Write/present for a defined context 2 5Fundamental ######## Maintain and adapt oral/signed communication 2 5
Financing in a New VentureUS Type NLRD US Title Level Credits
Core 119666 Determine financial requirements of a new venture 2 8
Core 119674 Manage finances for a new venture 2 10
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Elective 13932 Prepare and process documents for financial and banking processes 3 5 Business Operations
US Type NLRD US Title Level Credits
Core 119667 Identify the composition of a selected new venture’s industry/sector and its procurement systems 2 8
Core 119668 Manage business operations 2 8 Core 119670 Produce a business plan for a new venture 2 8 Elective 119671 Administer contracts for a selected new venture 3 10
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Innovation and CreativityUS Type NLRD US Title Level Credits
Core 119673 Identify and demonstrate entrepreneurial ideas and opportunities 2 7 Core 119669 Match new venture opportunity to market needs 2 6
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Total Managing Recourses
US Type NLRD US Title Level CreditsElective 9964 Apply health and safety to a work area 2 3 Elective 119713 Apply basic HR principles in a new venture 3 4 Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5Core 119672 Manage marketing and selling processes of a new venture 2 7 Module 1
US Type NLRD US Title Level CreditsFundamental 119472 Accommodate audience and context needs in oral/signed communication 3 3 Fundamental 119457 Interpret and use information from texts 3 3 Fundamental 119467 Use language and communication in occupational learning programmes 3 3 Fundamental 119465 Write/present/sign texts for a range of communicative contexts 3 3
Level 3 Fundamentals provided in Afrikaans and English Module 2
US Type NLRD US Title Level Credits
Core 242822 Employ a systematic approach to achieving objectives 4 4 Core 242816 Conduct a structured meeting 4 4 Module 3
US Type NLRD US Title Level CreditsFundamental 119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 4 4 Fundamental 119469 Read/view, analyse and respond to a variety of texts 4 4 Fundamental 12153 Use the writing process to compose texts required in the business environment 4 4 Fundamental 119459 Write/present/sign for a wide range of contexts 4 4 Module 4
US Type NLRD US Title Level CreditsCore 242811 Prioritise time and work for self and team 4 4
Core 242821 Identify responsibilities of a team leader in ensuring that organisational standards are met 4 4
Module 5US Type NLRD US Title Level Credits
Core 242824 Apply leadership concepts in a work context 4 4 Core 242819 Motivate and Build a Team 4 4 Module 6
US Type NLRD US Title Level Credits
Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 4
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 4
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 4
Module 7US Type NLRD US Title Level Credits
Core 242810 Manage Expenditure against a budget 4 4 Core 242829 Monitor the level of service to a range of customers 4 4 Module 8
US Type NLRD US Title Level CreditsCore 242815 Apply the organisation's code of conduct in a work environment 4 4 Core 242817 Solve problems, make decisions and implement solutions 4 4 Learning Unit 1: COMMUNICATION SKILLS
US Type NLRD US Title Level CreditsFundamental 119467 Use language and communication in occupational learning programmes 3 5 Fundamental 119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 4 5
TOTAL CREDIT VALUE 10 Learning Unit 2: LANGUAGE PROFICIENCY (AFRIKAANS)
US Type NLRD US Title Level CreditsFundamental 119457 Interpret and use information from texts 3 5 Fundamental 119465 Write/present/sign texts for a range of communicative contexts 3 5 Fundamental 119459 Write/present/sign for a wide range of contexts 4 5 Fundamental 119472 Accommodate audience and context needs in oral/signed communication 3 5 TOTAL CREDIT VALUE 20 Learning Unit 3: MATHEMATICAL LITERACY
US Type NLRD US Title Level Credits
Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 4
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 6
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6
TOTAL CREDIT VALUE 16 Learning Unit 4: Principles of contact centre operations
US Type NLRD US Title Level CreditsCore 10313 Comply with service levels as set out in a Contact Centre Operation 4 10Core 10324 Describe features, advantages and benefits of a range of products or services 4 6Fundamental 12153 Use the writing process to compose texts required in the business environment 4 5 TOTAL CREDIT VALUE 21 Learning Unit 5: Contact Centre management
US Type NLRD US Title Level Credits
Core 10323 Implement Contact Centre specific sales techniques to generate sales through a Contact Centre 4 12
Core 10321 Monitor and maintain performance standards in a Contact Centre 4 12Core 10327 Provide coaching to personnel within a Contact Centre 4 10 TOTAL CREDIT VALUE 34 Learning Unit 6: Contact Centre customers handling
US Type NLRD US Title Level CreditsCore 10326 Identify customers of Contact Centres 4 4
Elective 10331 Identify and analyse customer and market related trends impacting on Contact Centres 4 10
Fundamental 119469 Read/view, analyse and respond to a variety of texts 4 5 Learning Unit 7: Contact centre data management
US Type NLRD US Title Level CreditsCore 10322 Retrieve and correlate statistical data applicable to Contact Centres 4 12
Module 1: Communication level 3US Type NLRD US Title Level Credits
Fundamental 8968 Accommodate audience and context needs in oral communication 3 5 Fundamental 8972 Interpret a variety of literary texts 3 5 Fundamental 8969 Interpret and use information from texts 3 5 Fundamental 8970 Write texts for a range of communicative contexts 3 5
Module 2: Communication level 4US Type NLRD US Title Level Credits
Fundamental 8974 Engage in sustained oral communication and evaluate spoken texts 4 5 Fundamental 8975 Read analyse and respond to a variety of texts 4 5 Fundamental 12153 Use the writing process to compose texts required in the business environment 4 5 Fundamental 8976 Write for a wide range of contexts 4 5
Module 3: Numeracy fundamentalsUS Type NLRD US Title Level Credits
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 6
Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 4
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6
Skills Programme 1: Debtor Assessment and Portfolio Management US Type NLRD US Title Level Credits
Core 116599 Manage debtor portfolio 4 6Core 116610 Assess and allocate debt collecting accounts according to risk profile 4 6
Module 5: Skills Programme 2: Personal Effectiveness & Record Keeping in a Debt Recovery EnvironmentUS Type NLRD US Title Level Credits
Core 110021 Achieve personal effectiveness in business environment 4 6Core 110526 Plan, organise, implement and control record keeping systems 5 4
Module 6: Skills Programme 3: Legal and Ethical Frameworks for Debt RecoveryUS Type NLRD US Title Level Credits
Core 116608 Demonstrate knowledge and application of ethical conduct in a debt recovery work context 4 6
Core 116603 Demonstrate and apply understanding of the legal requirements relevant to the liquidation of debt 5 10
Module 7: Skills Programme 4: Effective Debt Collection Strategies
US Type NLRD US Title Level CreditsCore 116606 Communicate orally with relevant stakeholders in the recovery of debt 4 6Core 13948 Negotiate an agreement or deal in an authentic work situation 4 5
Core 116598 Compile debtor correspondence in accordance with legislation and standard procedures 4 6
Module 8: Skills Programme 5: Manage Credit Provider Portfolio in Debt Recovery EnvironmentUS Type NLRD US Title Level Credits
Core 116601 Manage credit grantor portfolio 4 4Core 110023 Present information in report format 4 6
Module 9: Skills Programme 6: Debt Recovery Administration SystemsUS Type NLRD US Title Level Credits
Core 110531 Plan, organise and control the day-to-day administration of an office support function 5 4
Module 10: Skills Programme 7: Accounting practicesUS Type NLRD US Title Level Credits
Elective 12745 Demonstrate knowledge and understanding of accounting practice and procedures associated with the collection of debts 4 4
Elective 13379 Calculate Interest using the Basic Mathematics of Interest Rates 4 4Module 11: Skills Programme 8: Building Client Relationships in a Financial Services Environment
US Type NLRD US Title Level Credits
Elective 113903 Demonstrate skills and techniques required to build a relationship with a client in a financial services environment 4 3
Module 12: Skills Programme 9: The Basics of Securities for Finance and Repossessions of GoodsUS Type NLRD US Title Level Credits
Elective 13416 Demonstrate knowledge and understanding of the basics of securities for finance 4 6Elective 116607 Demonstrate knowledge of the repossessions of goods under a credit agreement 5 10
Programme 13: Basic Budgeting in a Debt Recovery Business UnitUS Type NLRD US Title Level Credits
Elective 13941 Apply the budget function in a business unit 4 5Elective 12988 Record income and receipts 4 10
Module 1US Type NLRD US Title Level Credits
Fundamental 115789 Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts 5 5
Fundamental 115790 Write and present for a wide range of purposes, audiences and contexts 5 5 Module 2
US Type NLRD US Title Level Credits
Core 114924 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 5 5
Core 123396 Define target audience profiles and skills gaps 4 6 Elective 123394 Develop outcomes-based learning programmes 5 10
Module 3US Type NLRD US Title Level Credits
Core 117871 Facilitate learning using a variety of given methodologies 5 10 Core 123397 Evaluate a learning intervention using given evaluation instruments 5 10
Elective 15218 Conduct an analysis to determine outcomes of learning for skills development and other purposes 6 4
Elective 123401 Design outcomes-based learning programmes 6 15Elective 10305 Devise interventions for learners who have special needs 6 16
Module 4US Type NLRD US Title Level Credits
Core 115753 Conduct outcomes-based assessment 5 15 Elective 115759 Conduct moderation of outcomes-based assessments 6 10
Module 5US Type NLRD US Title Level Credits
Core 117874 Guide learners about their learning, assessment and recognition opportunities 5 6 Core 117865 Assist and support learners to manage their learning experiences 4 5
Elective 119665 Demonstrate understanding of the concept of human rights and democracy and its application in society 5 12
Module 6US Type NLRD US Title Level Credits
Core 15221 Provide information and advice regarding skills development and related issues 5 4 Elective 15227 Conduct skills development administration in an organisation 4 4 Elective 15232 Coordinate planned skills development interventions in an organisation 5 6 Elective 15217 Develop an organisational training and development plan 5 6 Elective 252041 Promote a learning culture in an organisation 5 5
Elective 123400 Evaluate and promote education training and development (ETD) providers, services and products for organisational use 6 5
UNIT STANDARDS FROM DEVELOPER 6
ID Unit Standard Title Level Credits12620 Apply basic safety principles in the context of conservation 1 313165 Describe the properties of materials found in the workplace and describe their impact on the environment 1 6
116999 Apply accurate information about HIV & AIDS to everyday life 1 2116999 Apply accurate information about HIV & AIDS to everyday life 1 2117017 Provide information about Tuberculosis and directly observed treatment (DOTS) 1 3119559 Demonstrate knowledge of the provision and implementation of primary health care 1 10 119567 Perform basic life support and first aid procedures 1 5 15091 Plan to manage one`s time 1 3 252250 Apply fire fighting techniques 1 3259602 Describe sources of and control measures for noise in a work place 1 2259602 Describe sources of and control measures for noise in a work place 1 2260617 Assist the community to access services in accordance with their health related human rights 1 6
7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 27480 Demonstrate understanding of rational and irrational numbers and number systems 2 38 962 Maintain and adapt oral/signed communication 2 58963 Access and use information from texts 2 58 964 Write/present for a defined context 2 59007 Work with a range of patterns and functions and solve problems 2 5
9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
114908 Apply food safety practices in a wholesale and retail outlet 2 7114910 Implement food-handling practices in wholesale and retail outlet 2 8117900 Plan self development 2 10119446 Process poultry frozen meat products in an abattoir 2 8119446 Process poultry frozen meat products in an abattoir 2 8119454 Maintain and adapt oral/signed communication 2 5119456 Write for a defined context 2 5119463 Access and use information from texts 2 5119553 Take action to address impacts on the environment 2 10243063 Weld carbon steel work-pieces using the shielded metal arc welding process in the down-hand position. 2 15243066 Weld carbon steel workpieces using the gas metal arc welding process in the down-hand position 2 8243072 Weld workpieces using the oxy-acetylene gas welding process in the downhand position 2 10259720 Plan support activities in a metal production process 2 10262586 Assemble, tie and install reinforcing cages 2 12116931 Use a Graphical User Interface (GUI)-based web-browser to search the Internet 2 4116935 Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging 2 2
application 116937 Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets 2 4 116945 Use electronic mail to send and receive messages 2 2
117923 Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief 2 5
117924 Use a Graphical User Interface (GUI)-based word processor to format documents 2 5
117925 Describe the concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and safe manner 2 3
119454 Maintain and adapt oral/signed communication 2 5 119455 Respond to selected literary texts 2 5 119456 Write/present for a defined context 2 5119463 Access and use information from texts 2 5119553 Take action to address impacts on the environment 2 10 119554 Apply environmental management tools to assess impacts 2 5119560 Promote an awareness of Sexually Transmitted Infections (STIs) in the community 2 4 119670 Produce a business plan for a new venture 2 8 119672 Manage marketing and selling processes of a new venture 2 7 119674 Manage finances for a new venture 2 10 120308 Apply knowledge of self in order to make a personal decision 2 3 120496 Provide risk-based primary emergency care/first aid in the workplace 2 5120496 Provide risk-based primary emergency care/first aid in the workplace 2 5120496 Provide risk-based primary emergency care/first aid in the workplace 2 5120496 Provide risk-based primary emergency care/first aid in the workplace 2 5
12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
12484 Perform basic fire fighting 2 4 13961 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 2 4243063 Weld carbon steel work-pieces using the shielded metal arc welding process in the down-hand position. 2 15243066 Weld carbon steel workpieces using the gas metal arc welding process in the down-hand position 2 8243072 Weld workpieces using the oxy-acetylene gas welding process in the downhand position 2 10244564 Identify causes of stress in own life and indicate techniques to manage it 2 2 259597 Explain emergency preparedness and response procedures 2 3 259599 Participate in the establishment, implementation and monitoring of a health and safety agreement 2 2
259601 Participate in the implementation and evaluation of a safety and health management programme in the workplace 2 2
259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4
259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4 259617 Conduct an investigation into workplace safety, health and environmental incidents 2 3259618 Examine refuge bays/places of safety 2 2259620 Manoeuvre materials safely by hand in a workplace 2 2259622 Describe the functions of the workplace health and safety representative 2 3 259639 Explain basic health and safety principles in and around the workplace 2 4260463 Assist the client and significant others to manage home based health care 2 12 260466 Demonstrate stress management techniques as a self-help tool 2 8 260477 Assist in establishing good nutrition for community members 2 12 260478 Apply life skills to everyday life 2 5 260480 Facilitate the prevention of fatigue in the workplace 2 3 260481 Create an awareness of disability and disability issues in a community 2 10 260497 Participate in health promotion activities 2 8 260499 Manage the care of acute and chronic wounds 2 3 260697 Conduct a basic community needs assessment 2 12 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 27480 Demonstrate understanding of rational and irrational numbers and number systems 2 39007 Work with a range of patterns and functions and solve problems 2 5
9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
9964 Apply health and safety to a work area 2 3113836 Apply basic computer technology 3 11119457 Interpret and use information from texts 3 5119465 Write/present/sign texts for a range of communicative contexts 3 5119467 Use language and communication in occupational learning programmes 3 5119472 Accommodate audience and context needs in oral/signed communication 3 5242866 Identify, operate and maintain the records management system in a Public Sector organisation 3 611241 Perform Basic Business Calculations 3 611241 Perform Basic Business Calculations 3 6 113836 Apply basic computer technology 3 11113852 Apply occupational health, safety and environmental principles 3 10
114636 Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment 3 6
116930 Use a Graphical User Interface (GUI)-based presentation application to enhance presentation appearance 3 5116930 Use a Graphical User Interface (GUI)-based presentation application to enhance presentation appearance 3 5 116936 Use a Graphical User Interface (GUI)-based database application to work with simple databases 3 3 116940 Use a Graphical User Interface (GUI)-based spreadsheet application to solve a given problem 3 6
116942 Use a GUI-based word processor to create merged documents 3 3 117493 Provide information about HIV and AIDS and treatment options in community care and support situations 3 6 119078 Use a GUI-based word processor to enhance a document through the use of tables and columns 3 5 119457 Interpret and use information from texts 3 5 119465 Write/present/sign texts for a range of communicative contexts 3 5119467 Use language and communication in occupational learning programmes 3 5 119472 Accommodate audience and context needs in oral/signed communication 3 5120235 Demonstrate an understanding of the concept of microbiology in a food handling environment 3 6
120239 Monitor critical control points (CCPs) as an integral part of a hazard analysis critical control point (HACCP) system 3 6
120324 Collect airborne particulates in the environment using a high volume gravimetric sampler 3 3
120325 Monitor, report and advise on the application of safety and health principles regarding the movement of people and materials in and around a working place 3 7
120330 Conduct a continuous risk assessment in a workplace 3 4120330 Conduct a continuous risk assessment in a workplace 3 4120330 Conduct a continuous risk assessment in a workplace 3 4 120331 Demonstrate knowledge pertaining to fires in working places 3 3 120333 Conduct, report and follow up on a pre-use, safety and/or audit inspection 3 5 120335 Conduct an investigation into workplace incidents 3 5
120337 Demonstrate knowledge pertaining to the preparation, conducting, recording and follow-up actions of a planned task observation in a working place 3 2
120362 Monitor, report and make recommendations pertaining to specified requirements in terms of working at heights 3 4
120383 Provide assistance in implementing and assuring project work meets quality requirements 3 6
13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
13930 Monitor and control the receiving and satisfaction of visitors 3 4 13931 Monitor and control the maintenance of office equipment 3 414912 Investigate the use of computer technology in an organisation 3 614947 Describe data communications 3 4 242814 Identify and explain the core and support functions of an organisation 3 6 242820 Maintain records for a team 3 4 244574 Apply knowledge of HIV/AIDS to a specific business sector and a workplace 3 4244577 Describe how to support employees who are affected by a dread disease 3 2244578 Describe how to manage reactions arising from a traumatic event 3 2244589 Identify causes of stress and techniques to manage it in the workplace 3 2 244611 Apply problem-solving techniques to make a decision or solve a problem in a real life context 3 2 254221 Prevent musculoskeletal injuries to self during lifting and carrying activities 3 3
258898 Review and create documents using a Graphical User Interface (GUI)-based word processor 3 7 376480 Provide first aid as an advanced first responder 3 87456 Use mathematics to investigate and monitor the financial aspects of personal, business and national issues 3 5 7785 Function in a business environment 3 48968 Accommodate audience and context needs in oral communication 3 58969 Interpret and use information from texts 3 5 8970 Write texts for a range of communicative contexts 3 58972 Interpret a variety of literary texts 3 5 8973 Use language and communication in occupational learning programmes 3 5
9010 Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations 3 2
9012 Investigate life and work related problems using data and probabilities 3 5 9013 Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 3 4
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems. 4 6
12153 Use the writing process to compose texts required in the business environment 4 5
12745 Demonstrate knowledge and understanding of accounting practice and procedures associated with the collection of debts 4 4
12988 Record income and receipts 4 1013379 Calculate Interest using the Basic Mathematics of Interest Rates 4 413416 Demonstrate knowledge and understanding of the basics of securities for finance 4 613941 Apply the budget function in a business unit 4 513948 Negotiate an agreement or deal in an authentic work situation 4 5110021 Achieve personal effectiveness in business environment 4 6110023 Present information in report format 4 6
113903 Demonstrate skills and techniques required to build a relationship with a client in a financial services environment 4 3
114584 Finance a new venture 4 5114592 Produce business plans for a new venture 4 8114593 Tender to secure business for a new venture 4 5114596 Research the viability of new venture ideas/opportunities 4 5114600 Apply innovative thinking to the development of a small business 4 4114805 Manage general administration 4 4116598 Compile debtor correspondence in accordance with legislation and standard procedures 4 6116599 Manage debtor portfolio 4 6116601 Manage credit grantor portfolio 4 4
116606 Communicate orally with relevant stakeholders in the recovery of debt 4 6116608 Demonstrate knowledge and application of ethical conduct in a debt recovery work context 4 6116610 Assess and allocate debt collecting accounts according to risk profile 4 6117156 Interpret basic financial statements 4 4119459 Write/present/sign for a wide range of context 4 5119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 4 5119469 Read/view, analyse and respond to a variety of texts 4 5119471 Use language and communication in occupational learning programmes 4 10119909 Explain the implications of climate change for an economic sector 4 6120389 Explain and apply the concept, principles and theories of motivation in a leadership context 4 6242819 Motivate and Build a Team 4 10242900 Apply administrative principles in the implementation of public sector procedures and work schedule 4 6242900 Apply administrative principles in the implementation of public sector procedures and work schedule 4 6263356 Demonstrate an understanding of an entrepreneurial profile 4 5263434 Plan and manage production/operations in a new venture 4 6263455 Apply the principles of costing and pricing to a business venture 4 6263456 Plan strategically to improve new venture performance 4 4263474 Manage the finances of a new venture 4 6263514 Demonstrate an understanding of the function of the market mechanisms in a new venture 4 5263534 Implement an action plan for a new venture 4 4336910 Demonstrate knowledge of environmental awareness in the mining industry 4 3110003 Develop administrative procedures in a selected organisation 4 8 110003 Develop administrative procedures in a selected organisation 4 8 110009 Manage administration records 4 4 110023 Present information in report format 4 6110023 Present information in report format 4 6 114076 Use computer technology to research a computer topic 4 3114076 Use computer technology to research a computer topic 4 3 114076 Use computer technology to research a computer topic 4 3 114584 Finance a new venture 4 5114592 Produce business plans for a new venture 4 8114592 Produce business plans for a new venture 4 8 114592 Produce business plans for a new venture 4 8 114593 Tender to secure business for a new venture 4 5 114596 Research the viability of new venture ideas/opportunities 4 5 115359 Demonstrate an understanding of the handling of error in a computer programming environment 4 2 115391 Demonstrate an understanding of the principles of the internet and the world-wide-web 4 3
116389 Write a technical report 4 4 116608 Demonstrate knowledge and application of ethical conduct in a debt recovery work context 4 6
116943 Using a Graphical User Interface (GUI)-based spreadsheet application, enhance the functionality and apply graph /charts to a spreadsheet 4 3
117156 Interpret basic financial statements 4 4 117928 Describe the application and effect of Information and Communication Technologies (ICT) on society 4 5119459 Write/present/sign for a wide range of contexts 4 5119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 4 5119469 Read/view, analyse and respond to a variety of texts 4 5119471 Use language and communication in occupational learning programmes 4 5 120344 Demonstrate knowledge and understanding of relevant current occupational health and safety legislation 4 4
120366 Demonstrate understanding of the implementation of occupational health, safety and environmental legislation in the work place 4 9
120370 Monitor and make recommendations on the application of health and safety principles regarding hazardous substances in the working place 4 3
120372 Explain fundamentals of project management 4 5 120373 Contribute to project initiation, scope definition and scope change control 4 9 120374 Contribute to the management of project risk within own field of expertise 4 5
120375 Participate in the estimation and preparation of cost budget for a project or sub project and monitor and control actual cost against budget 4 6
120376 Conduct project documentation management to support project processes 4 6 120379 Work as a project team member 4 8 120381 Implement project administration processes according to requirements 4 5 120382 Plan, organise and support project meetings and workshops 4 4 120384 Develop a simple schedule to facilitate effective project execution 4 8 120385 Apply a range of project management tools and techniques 4 7 120385 Apply a range of project management tools and techniques 4 7 120387 Monitor, evaluate and communicate simple project schedules 4 4 12153 Use the writing process to compose texts required in the business environment 4 512153 Use the writing process to compose texts required in the business environment 4 512153 Use the writing process to compose texts required in the business environment 4 5 12153 Use the writing process to compose texts required in the business environment 4 5 13952 Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit 4 8 15227 Conduct skills development administration in an organisation 4 4 242811 Prioritise time and work for self and team 4 5242815 Apply the organisation's code of conduct in a work environment 4 5242816 Conduct a structured meeting 4 5242817 Solve problems, make decisions and implement solutions 4 8
242819 Motivate and Build a Team 4 10 242821 Identify responsibilities of a team leader in ensuring that organisational standards are met 4 6242829 Monitor the level of service to a range of customers 4 5244469 Provide care for babies, toddlers and young children 4 10 244472 Prepare Early Childhood Development programmes with support 4 6
258877 Demonstrate knowledge of and manipulate master and subdocuments in a Graphical User Interface (GUI)-based word processor 4 4
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6
8974 Engage in sustained oral communication and evaluate spoken texts 4 5 8975 Read analyse and respond to a variety of texts 4 5 8976 Write for a wide range of contexts 4 5
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 6
9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 48979 Use language and communication in occupational learning programmes 5 410067 Develop customer needs and relationships 5 1612433 Use Communication techniques effectively 5 815136 Manage health and safety on a construction project 5 615217 Develop an organisational training and development plan 5 615221 Provide information and advice regarding skills development and related issues 5 4110526 Plan, organise, implement and control record keeping systems 5 4110531 Plan, organise and control the day-to-day administration of an office support function 5 4114226 Interpret and manage conflicts within the workplace 5 8
114924 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 5 5
115753 Conduct outcomes-based assessment 5 15116394 Implement and manage human resource and labour relations policies and acts 5 9116603 Demonstrate and apply understanding of the legal requirements relevant to the liquidation of debt 5 10116607 Demonstrate knowledge of the repossessions of goods under a credit agreement 5 10117853 Conduct negotiations to deal with conflict situations 5 8117871 Facilitate learning using a variety of given methodologies 5 10120300 Analyse Leadership and related theories in a work context 5 8252020 Create and manage an environment that promotes innovation 5 6252021 Formulate recommendations for a change process 5 8252022 Develop, implement and evaluate a project plan 5 8252025 Monitor, assess and manage risk 5 8252026 Apply a systems approach to decision making 5 6
252027 Devise and apply strategies to establish and maintain workplace relationships 5 6252029 Lead people development and talent management. 5 8252032 Develop, implement and evaluate an operational plan 5 8252033 Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS 5 8252035 Select and coach first line managers. 5 8252036 Apply mathematical analysis to economic and financial information. 5 6252039 Develop a plan to combat corruption 5 5252040 Manages the finances of a unit 5 8252041 Promote a learning culture in an organisation 5 5252042 Apply the principles of ethics to improve organisational culture 5 5252043 Manage a diverse work force to add value 5 6252044 Apply the principles of knowledge management. 5 610622 Conduct communication within a business environment 5 8110526 Plan, organise, implement and control record-keeping systems 5 411273 Apply Fundamental Concepts of Supply Chain Management Optimisation 5 8 113851 Manage the transportation of dangerous goods 5 6114048 Create database access for a computer application using structured query language 5 9 114049 Demonstrate an understanding of Computer Database Management Systems 5 7 114050 Explain the principles of business and the role of information technology 5 4 114051 Conduct a technical practitioners meeting 5 4 114055 Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa 5 3 114059 Demonstrate an understanding of estimating a unit of work and the implications of late delivery 5 5 115217 Deal with hazardous materials 5 8115358 Apply information gathering techniques for computer system development 5 7 115362 Manage software development source files using appropriate tools 5 5 115365 Apply the principles of designing computer system inputs and outputs 5 7 115367 Demonstrate logical problem solving and error detection techniques 5 8 115373 Demonstrate an understanding of sort and search techniques used in computer programming 5 6 115376 Demonstrate an understanding of the principles of implementing and managing a web server 5 10 115380 Demonstrate an understanding of the various types of e-commerce applications 5 8 115384 Test a computer program against a given specification 5 6 115385 Demonstrate an understanding of the principles of implementing and managing an e-Commerce web site 5 12 115388 Produce documentation for a computer program to agreed standards 5 3
115392 Apply principles of creating computer software by developing a complete programme to meet given business specifications 5 12
115431 Analyse feedback contexts and apply constructive feedback techniques 5 3 115753 Conduct outcomes-based assessment 5 15
116345 Apply the principles of budgeting within a municipality 5 15 117701 Address safety, health and environmental requirements and hazards in a technical context 5 8117871 Facilitate learning using a variety of given methodologies 5 10 119032 Identify and deal with dangerous goods 5 13119034 Develop an incident management plan 5 6119941 Manage and conduct an arbitration process 5 12119946 Conduct a labour conciliation process 5 12120310 Apply client service techniques to improve service delivery 5 6 120380 Evaluate and improve the project team's performance 5 7
13640 Research and analyse an environmental issue in terms of principles of environmental justice and sustainability and recommend possible solutions 5 8
13647 Investigate options for improved environmental management and sustainable living 5 1613925 Present information in a public setting 5 5 15221 Provide information and advice regarding skills development and related issues 5 4 15231 Create and use a range of resources to effectively manage teams, sections, departments or divisions 5 4
244282 Monitor, report and advise on the safety principles applying to non-electrical and non-mechanical sources of energy 5 5
244283 Facilitate the development, implementation and maintenance of a Safety, Health and Environment management system 5 10
244284 Monitor report and advise on the safety principles pertaining to sources of mechanical energy 5 3244285 Promote occupational health and safety in the work place 5 5244286 Monitor, report and advise on the safety principles pertaining to sources of electrical energy 5 3244287 Conduct a baseline risk assessment and take appropriate action 5 7244288 Demonstrate understanding of occupational health and safety legislation in the workplace 5 8244290 Motivate for a clean development mechanism (CDM) project 5 5244485 Design activities to support the development of babies, toddlers and young children 5 8 244508 Conduct an issue-based risk assessment and take appropriate action 5 9244514 Apply occupational health, safety and environmental legislation in the workplace 5 12244518 Apply specialist incident investigation techniques to a specific incident in a work environment 5 6244521 Monitor, report and advise on the safety principles pertaining to a transport management system 5 10244523 Conduct an ergonomic assessment and take appropriate action 5 5252024 Evaluate current practices against best practice 5 4 252041 Promote a learning culture in an organisation 5 5252043 Manage a diverse work force to add value 5 6 255576 Apply the broad managerial and administrative framework to a local government environment 5 8 9224 Implement policies regarding HIV/AIDS in the workplace 5 4
114922 Provide guidance on the strategic governance of NQF implementation by education, training and development providers 6 4
115755 Design and develop outcomes-based assessments 6 10123399 Plan and develop an organisational learning framework 6 15115759 Conduct moderation of outcomes-based assessments 6 10 119929 Manage and conduct an in limine hearing 6 6264403 Apply problem-solving techniques to make decisions on a multi-faceted problem 6 5264408 Manage and improve communication processes in a function 6 3264409 Use negotiation in multi-faceted situations to achieve the objectives of a function 6 5337079 Facilitate a mass retrenchment process 6 8337080 Demonstrate an understanding of labour market economics and statistics 6 6337081 Interpret and apply labour legislation relating to strikes, lock-outs and picketing 6 5337082 Apply labour dispute prevention approaches 6 16
337084 Interpret the implications for South Africa of Conventions of the International Labour Organisation which have been ratified by the South African government 6 6
337085 Demonstrate an understanding of labour market dynamics 6 4337119 Write advisory awards in labour disputes 6 6337120 Conduct fact finding and investigation processes 6 8337121 Demonstrate an understanding of collective agreements and bargaining councils 6 12376119 Interpret unfair dismissal in terms of Labour Relations Legislation 6 1013165 Describe the properties of materials found in the workplace and describe their impact on the environment 1 6243072 (12242) Weld workpieces using the oxy-acetylene gas welding process in the downhand position 2 10
243066 (12249) Weld carbon steel workpieces using the gas metal arc welding process in the down-hand position 2 8
243063 (12241) Weld carbon steel work-pieces using the shielded metal arc welding process in the down-hand position. 2 15
259720 Plan support activities in a metal production process 2 10116999 Apply accurate information about HIV & AIDS to everyday life 1 215136 Manage health and safety on a construction project 5 6119446 Process poultry frozen meat products in an abattoir 2 871489 RPL - Tool kit 242900 Apply administrative principles in the implementation of public sector procedures and work schedule 4 6262586 Assemble, tie and install reinforcing cages 2 12242999 Respond to and clean up a spill 4 4
120354 Monitor and make recommendations on the application of health and safety principles regarding pressure vessels and pressure systems in the working place
4 4
116690 Plan, organise and control the erection, alteration/repositioning and dismantling of suspended scaffolding 4 18116691 Plan, organise and control the erection, alteration/repositioning and dismantling of load bearing scaffolding 4 12229999 Perform a range of advanced fall arrest rescues 4 4
119496 Implement radiation protection measures 3 1012466 Explain the individual`s role within business 2 4 12476 Select, use and care for engineering measuring equipment 2 4 12465 Develop a learning plan and a portfolio for assessment 2 6
260957 Compile a train 3 12 262446 Despatch a train 3 5 260918 Operate a radio transceiver 3 3 262445 Provide on-track protection 3 5