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    STOPSTUDYING COMPANIES.

    STARTTRANSFORMING THEM.

    START @ IBM

    IBM Global Business Services

    START @ IBM

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    IBM is known for its technology; few know it is also theworlds largest consultancy with operations in 160 countries

    across 17 industries.The only given as an IBM Consultant, is that youll bechallenged every day to apply what youve studied to

    nding out how the world works and to make it better.

    Start rethinking the way the world works at ibm.com/start

    2

    .Start rethinking the way the world works at ibm.com /start/asiapacifc/consulting

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    When the right elements of your career come togetherYou know the feeling. When everything comes together. When

    youre at the top of your game, doing something you loveplaying

    an instrument, competing in a sport, or engaging in a spiriteddiscussion.

    What if everything were to come together in the same way for

    your consulting career? Youd be valued for your abilities and

    challenged as you help clients solve their most complex business

    issues. You could take your interests in any direction while

    enjoying work-life balance, excellent bene ts and rewards for

    your contributions. You could make a difference to your clients

    and to your company.

    At IBM Global Business Servicesthe worlds largest consulting

    organizationall the elements of a successful consulting career

    and successful services organization intersect.

    Make an impact. Consult with Us.If youre going to stand out as a consultant, the company you

    work for should stand out, too. Its one of the most convincing

    ways you can demonstrate to your clients that you know what it

    takes to succeed.

    One of the ways IBM Global Business Services stands out is its

    unique position at the intersection of business and technology.

    We offer business consulting and IT services, combininginnovative business insight, research and technology to analyze,

    optimize and transform businesses.

    From conception to implementation, our consultants apply

    winning strategies and fresh perspectivesfrom our cutting-edge

    tools and solutions to pioneer advancements from IBM research.

    We stand behind our advice and carry out what we recommend

    to ensure real business outcomes with far-reaching impact and

    sustainable results.

    As a consultant, theres nothing more empowering thantelling a client, You can give me your toughest problem. Ginni Rometty, Senior Vice President,

    IBM Global Business Services

    3

    When the right elements of your career come togetherYou know the feeling. When everything comes together. When

    youre at the top of your game, doing something you loveplaying

    an instrument, competing in a sport, or engaging in a spiriteddiscussion.

    What if everything were to come together in the same way for

    your consulting career? Youd be valued for your abilities and

    challenged as you help clients solve their most complex business

    issues. You could take your interests in any direction while

    enjoying work-life balance, excellent bene ts and rewards for

    your contributions. You could make a difference to your clients

    and to your company.

    At IBM Global Business Servicesthe worlds largest consulting

    organizationall the elements of a successful consulting career

    and successful services organization intersect.

    Make an impact. Consult with Us.If youre going to stand out as a consultant, the company you

    work for should stand out, too. Its one of the most convincing

    ways you can demonstrate to your clients that you know what it

    takes to succeed.

    One of the ways IBM Global Business Services stands out is its

    unique position at the intersection of business and technology.

    We offer business consulting and IT services, combininginnovative business insight, research and technology to analyze,

    optimize and transform businesses.

    From conception to implementation, our consultants apply

    winning strategies and fresh perspectivesfrom our cutting-edge

    tools and solutions to pioneer advancements from IBM research.

    We stand behind our advice and carry out what we recommend

    to ensure real business outcomes with far-reaching impact and

    sustainable results.

    As a consultant, theres nothing more empowering thantelling a client, You can give me your toughest problem. Ginni Rometty, Senior Vice President,

    IBM Global Business Services

    When the right elements of your career come together You know the eeling. When everything comes together. When

    youre at the top o your game, doing something you loveplaying

    an instrument, competing in a sport, or engaging in a spiriteddiscussion.

    What i everything were to come together in the same way or

    your consulting career? Youd be valued or your abilities and

    challenged as you help clients solve their most complex business

    issues. You could take your interests in any direction while

    enjoying work-li e balance, excellent benefts and rewards or

    your contributions. You could make a di erence to your clients

    and to your company.

    At IBM Global Business Servicesthe worlds largest consulting

    organisationall the elements o a success ul consulting career

    and success ul services organisation intersect.

    Make an impact. Consult with Us.

    I youre going to stand out as a consultant, the company you

    work or should stand out, too. Its one o the most convincing

    ways you can demonstrate to your clients that you know what it

    takes to succeed.

    One o the ways IBM Global Business Services stands out is its

    unique position at the intersection o business and technology.

    We o er business consulting and IT services, combining

    innovative business insight, research and technology to analyse,

    optimise and trans orm businesses.

    From conception to implementation, our consultants apply

    winning strategies and resh perspectives rom our cutting-edge

    tools and solutions to pioneer advancements rom IBM research.

    We stand behind our advice and carry out what we recommend

    to ensure real business outcomes with ar-reaching impact and

    sustainable results.

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    Join a leader. Be a leader.As a consultant for the worlds largest consulting organization,

    you and your clients will bene t from the leadership of IBM

    Global Business Services.

    Were ranked as the number-one service provider in consulting

    and systems integration, and we remain the leading IT services

    company, with more than twice the revenue of our nearest rival.

    With consultants and professional staff in more than 160countries globally, we help top-tier clients throughout the world

    solve complex business and technical issues. We develop

    innovative solutions for an impressive client list, including more

    than 90 percent of the communications, retail and electronic

    companies in the Fortune 500 and more than half of all Fortune

    1,000 companies.

    Transform businesses. Transform your career.By helping clients realize their potential, you can realize

    yourswhether youre launching your career or making a

    strategic move.

    The strength of IBM Global Business Services is its people:

    80,000 of the best in the business. More than any other

    consulting rm, IBM has had nine leaders named to Consulting

    Magazines Top 25 Consultants, since 2004. Its no wonder the

    magazine asserted that IBM Global Business Services is creating

    a consulting culture in which its people can achieve greatness.

    As an IBM Global Business Services consultant, youll also be

    an IBMerpart of an evolving 100-year legacy of excellence thatcontinues to be recognized throughout the world. That kind of

    brand equity makes a statement and opens doors for you to

    make an impact.

    What are the advantages of consulting with IBM Global Business

    Services?

    Youll work for a respected company that has transformed itself

    from a technology leader to an industry leader in business

    services and IT.

    Youll learn valuable professional and soft skills, while enjoying

    unparalleled development opportunities, competitive earnings

    potential and exceptional bene ts, including career exibility

    and rewards linked to your growth and performance.

    Youll collaborate with other high performers in a fast-paced and

    inventive culture that gives you access to resources that only a

    global leader like IBM can provide. Learn from and collaborate

    with industry experts, thought leaders, sales gurus and client-

    management stars.

    Youll develop innovative solutions for some of the worlds

    leading companies in a team-oriented environment that offers

    variety and challenge.

    Youll tap into IBMs industry insight, high-powered research

    and technology expertise to optimize and transform our clients

    businessesand your career.

    A satisfying place to workWhen you join IBM, you become part of a companyranked among the best for its work-life balance, andemployee-friendly environment:

    In 2008, Corporate Knights Magazine ranked IBM #1Corporate Citizen in Canada

    DiversityInc ranked IBM #9 in the 2008 Top 50Companies for Diversity

    Working Mother Magazine ranked IBM in 2008 Top 5Best Companies for Multicultural Women

    Join a leader. Be a leader. As a consultant or the worlds largest consulting organisation,

    you and your clients will beneft rom the leadership o IBM

    Global Business Services.

    Were ranked as the number-one service provider in consulting

    and systems integration, and we remain the leading IT services

    company, with more than twice the revenue o our nearest rival.

    With consultants and pro essional sta in more than 160countries globally, we help top-tier clients throughout the world

    solve complex business and technical issues. We develop

    innovative solutions or an impressive client list, including more

    than 90 percent o the communications, retail and electronic

    companies in the Fortune 500 and more than hal o all Fortune

    1,000 companies.

    Transform businesses. Transform your career.By helping clients realise their potential, you can realise

    yourswhether youre launching your career or making a

    strategic move.

    The strength o IBM Global Business Services is its people:

    80,000 o the best in the business. More than any other

    consulting frm, IBM has had nine leaders named to Consulting

    Magazines Top 25 Consultants, since 2004. Its no wonder the

    magazine asserted that IBM Global Business Services is creating

    a consulting culture in which its people can achieve greatness.

    As an IBM Global Business Services consultant, youll also be

    an IBMerpart o an evolving 100-year legacy o excellence that

    continues to be recognised throughout the world. That kind o

    brand equity makes a statement and opens doors or you to

    make an impact.

    Youll tap into IBMs industry insight, high-powered research

    and technology expertise to optimise and trans orm our clients

    businessesand your career.

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    Consulting career opportunitiesOur consultants belong to communities of practice that are

    de ned by the services we provide and the industries we serve.

    You can build your career in one or more of these areas, focusing

    deeply in a particular discipline or developing expertise across

    several. We offer exciting career opportunities for professionals

    in all levels of the following functional areas:

    Application services

    Business intelligence

    Customer relationship management

    Enterprise resource planning systems implementation

    Financial management

    Human capital management

    Strategy and change

    Supply chain management

    Values we shareIBMers around the world are connected through core

    values that help drive our actions as a company:

    Dedication to every clients success Innovation that matters for our company and for the world Trust and personal responsibility in all relationships

    Our industry expertise

    Communications Energy and utilities

    Media and entertainment

    Telecommunications

    Distribution Consumer products

    Life sciences

    Retail

    Travel and transportation

    Financial services Banking

    Financial markets

    Insurance

    Industrial Aerospace and defense

    Automotive

    Chemicals and petroleum

    ElectronicsPublic Education

    Government

    Healthcare

    Sectors

    Industries

    Our industry expertise

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    Application services Our Application Services (AS) team helps clients improve

    their IT effectiveness, leverage open standards and global

    development models, and de ne architectures and services

    that provide a foundation for performance and cost ef ciency.

    We offer opportunities to join our AS team in both Application

    Management Services and Application Innovation Services.

    Application Innovation Services (AIS) has a single mission: to

    help IBM clients innovate and grow through custom-applicationdevelopment and integration services. Our practitioners

    apply their knowledge in emerging areas in wireless and

    mobile technologies; leading-edge, Web-based application

    development; enterprise integration; portal development and

    exploitation; security and privacy services; brand-strategy

    development and execution; and education offerings.

    We design and build applications, working with technologies

    such as Service Oriented Architecture (SOA), distributed

    databases, Java and J2EE, object-oriented programming,

    IBM Websphere and IBM Lotus Notes .

    Application Management Services (AMS) helps our clients gain

    ef ciencies in their existing application portfolio, developing

    new functionality and generating signi cant cost savings.

    AMS provides long-term management for all or some of a

    clients applications, including package applications, such as

    ERP, CRM and some industry-speci c ISV solutions. We candeliver an IT budget more aligned with our clients long-term

    business goals. Offerings include Custom Application Services,

    Legacy Transformation Services, SOA, Application Value

    and Optimization Services, Conversions and Migrations, and

    Application Development and Maintenance Benchmarking. AMS

    practitioners engage in a wide range of responsibilities across

    the application-development life cycle and the spectrum of

    application products and tools.

    IBM is ranked #1 in market share for worldwideEnterprise Application Outsourcing. 1

    Application Management Services (AMS) helps our clients gain

    e fciencies in their existing application port olio, developing

    new unctionality and generating signifcant cost savings.

    AMS provides long-term management or all or some o a

    clients applications, including package applications, such as

    ERP, CRM and some industry-specifc ISV solutions. We candeliver an IT budget more aligned with our clients long-term

    business goals. O erings include Custom Application Services,

    Legacy Trans ormation Services, SOA, Application Value

    and Optimisation Services, Conversions and Migrations, and

    Application Development and Maintenance Benchmarking. AMS

    practitioners engage in a wide range o responsibilities across

    the application-development li e cycle and the spectrum o

    application products and tools.

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    Business intelligence Our business intelligence (BI) practice consists of more than

    2,300 dedicated professionals who leverage a common

    methodology, training curriculum and knowledge-sharing

    network to bene t their clientsand their own career

    development. As the largest and leading BI-system integrator,

    we help our clients capture and harvest information on demand.

    This access to timely, relevant datathats aligned and consistent

    throughout the enterprisehelps our clients anticipate market

    change, understand employees, and gain a competitive

    advantage. Simply put, our consultants people have the widest

    breadth and depth of experience in the industry, enabling us

    to deliver some of the worlds most complex and innovative BI

    Customer relationship management Our customer relationship management (CRM) consultants work

    with top-tier clients to help them integrate their sales, marketing

    and customer-service functions, and improve sales performance

    across all channels. CRM consultants help companies reduce

    the costs associated with marketing, sales and service, while

    helping to improve customer loyalty and satisfaction in the face of

    increasing customer demands. Areas of focusand opportunity

    include CRM strategy, sales productivity, call-center optimization

    and eld service. We partner with the worlds leading CRM

    software vendors, such as Siebel, Oracle, PeopleSoft, SAP and

    others, on many of our engagements.

    Gartner Inc. has positioned IBM Global BusinessServices, in the Leaders Quadrant of their MagicQuadrant for Business Intelligence ImplementationServices, North America, 2007. 2

    solutions. Our consultants work in areas ranging from business

    insight, business-intelligence strategy and roadmap development

    to business performance management solutions and integrated

    analytical solutions.

    Gartner Inc. has positioned IBM Global Business Servicesas the leader in their North American and European MagicQuadrants for ERP Service Providers. 4

    Gartner Inc. has positioned IBM Global BusinessServices in the Leaders Quadrant of their 2007 NorthAmerican and European Magic Quadrants for CRMService Providers. 3

    Enterprise resource planning Our award-winning enterprise resource planning (ERP)

    consulting practices help clients use enterprise software to

    transform their businesses. Our ERP engagement activities

    span from strategy and planning; to process design and

    documentation; system con guration; application development,

    testing and implementation; and project management. We

    are a recognized leader in SAP, Oracle and other global,

    leading softwarewinning awards each year for our exceptionalconsulting services. We have the worlds largest SAP practice

    and are the only integrator to win SAP Awards of Excellence

    every year in every country where theyre offered.

    Our customer relationship management (CRM) consultants work

    with top-tier clients to help them integrate their sales, marketing

    and customer-service unctions, and improve sales per ormance

    across all channels. CRM consultants help companies reduce

    the costs associated with marketing, sales and service, while

    helping to improve customer loyalty and satis action in the ace o

    increasing customer demands. Areas o ocusand opportunity

    include CRM strategy, sales productivity, call-center optimisation

    and feld service. We partner with the worlds leading CRM

    so tware vendors, such as Siebel, Oracle, PeopleSo t, SAP and

    others, on many o our engagements.

    Our award-winning enterprise resource planning (ERP)

    consulting practices help clients use enterprise so tware to

    trans orm their businesses. Our ERP engagement activities

    span rom strategy and planning; to process design and

    documentation; system confguration; application development,

    testing and implementation; and project management. We

    are a recognised leader in SAP, Oracle and other global,

    leading so twarewinning awards each year or our exceptionalconsulting services. We have the worlds largest SAP practice

    and are the only integrator to win SAP Awards o Excellence

    every year in every country where theyre o ered.

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    Financial management Our nancial management (FM) practice assists clients in devel-

    oping more responsive nance functions to manage risk, while

    contributing to enterprise wide pro t improvement and increasing

    shareholder value. FM consultants help chief nancial of cers

    (CFOs) and nance organizations envision, design and imple-

    ment the nancial and accounting processes and underlying

    technologies required to overcome todays most complex busi-

    ness challenges. We help clients better integrate process, tech-

    nology and information to reduce costs, improve pro t and share-

    holder value, and effectively manage risk and opportunity. We

    offer opportunities in nance strategy, nance transformation and

    operations improvement, enterprise resource planning (ERP),

    nancial applications, and business risk management.

    Human capital management

    Human capital management (HCM) consultants help improve

    the strategic value, impact and effectiveness of a businesss

    human resources (HR) organization. We help clients transform

    HR service deliveryfrom strategy and structure to services,

    IBM Global Business Services has completed close to 10,000client engagements with the worlds top independent softwarevendors (ISVs), including Oracle, PeopleSoft,

    JD Edwards, Siebel and SAP.5

    operating models, organizational design, process improvement,

    learning initiatives and systems, and ERP systems implementa-

    tion. We work in partnership with some of the worlds leading

    software vendors, including Oracle, PeopleSoft and SAP, to

    develop and deliver solutions that meet our clients unique

    business needs. Our HCM practice offers opportunities in

    HCM process improvement and design; HCM enterprise

    applications implementation, learning and development

    initiatives; HCM quantitative analysis and workforce analytics;

    on demand workplace strategies; and on demand, enterprise

    portal design and development.

    Our fnancial management (FM) practice assists clients in developing

    more responsive fnance unctions to manage risk, while

    contributing to enterprise wide proft improvement and increasing

    shareholder value. FM consultants help chie fnancial o fcers

    (CFOs) and fnance organisations envision, design and implement

    the fnancial and accounting processes and underlying

    technologies required to overcome todays most complex business

    challenges. We help clients better integrate process, technology

    and in ormation to reduce costs, improve proft and shareholder

    value, and e ectively manage risk and opportunity. We

    o er opportunities in fnance strategy, fnance trans ormation and

    operations improvement, enterprise resource planning (ERP),

    fnancial applications, and business risk management.

    operating models, organisational design, process improvement,

    learning initiatives and systems, and ERP systems implementation.

    We work in partnership with some o the worlds leading

    so tware vendors, including Oracle, PeopleSo t and SAP, to

    develop and deliver solutions that meet our clients unique

    business needs. Our HCM practice o ers opportunities in

    HCM process improvement and design; HCM enterprise

    applications implementation, learning and development

    initiatives; HCM quantitative analysis and work orce analytics;

    on demand workplace strategies; and on demand, enterprise

    portal design and development.

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    Strategy and change

    Strategy and change (S&C) consultants help our clients trans-

    form their enterprise and operations. Our consulting teams

    help clients achieve competitive advantage by framing industry

    opportunities and challenges into speci c strategic options;

    formulating viable strategies that intersect business and

    technology; and accelerating implementation through tailored

    operations and change programs. We provide services

    and opportunities for top strategistsin business strategy,

    operations strategy, organizational change strategy and

    technology strategy.

    Supply chain management Our supply chain management (SCM) consultants work in cross-

    functional teams to analyze supply chain performance, develop

    plans or business cases, and guide implementation of projects

    that drive competitiveness for our clients. Our SCM practice,

    recognized as an industry leader, is composed of practices

    that span the supply chain spectrum for our clients: supply

    chain strategy; product lifecycle management (PLM); supply

    chain planning; transportation and logistics; procurement; SCM

    enterprise applications; and supply chain operations consulting

    for nancial institutions. SCM practitioners work closely with IT

    solution architects to identify best- t technology that addresses

    the needs of our clients, often working with leading supply chain

    solutions like SAP, Oracle, Dassault and i2.

    AMR Research lists IBM as the only company on theirTop 25 Supply Chains list that offers Supply ChainTransformation to clients. 6

    Strategy and change (S&C) consultants help our clients trans-

    orm their enterprise and operations. Our consulting teams

    help clients achieve competitive advantage by raming industry

    opportunities and challenges into specifc strategic options;

    ormulating viable strategies that intersect business and

    technology; and accelerating implementation through tailored

    operations and change programs. We provide services

    and opportunities or top strategistsin business strategy,

    operations strategy, organisational change strategy and

    technology strategy.

    Our supply chain management (SCM) consultants work in cross-

    unctional teams to analyse supply chain per ormance, develop

    plans or business cases, and guide implementation o projects

    that drive competitiveness or our clients. Our SCM practice,

    recognised as an industry leader, is composed o practices

    that span the supply chain spectrum or our clients: supply

    chain strategy; product li ecycle management (PLM); supply

    chain planning; transportation and logistics; procurement; SCM

    enterprise applications; and supply chain operations consulting

    or fnancial institutions. SCM practitioners work closely with IT

    solution architects to identi y best-ft technology that addresses

    the needs o our clients, o ten working with leading supply chain

    solutions like SAP, Oracle, Dassault and i2.

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    Be part of a winning team and fast-forwardyour career at the same time.IBM Global Business Services

    Join a leader. Consult with us.

    Visit ibm.com /start to applyor ibm.com /consulting for more informationon IBM Global Business Services.

    To be considered an of cial applicant for a position in Global Business Services, you must submit a resume and

    online pro le through our employment Web site. Resumes submitted will remain active for a period of six months.

    Visit ibm.com /start/asiapacifc/consulting to apply

    or or more in ormation on IBM Global Business Services.

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    Copyright IBM Corporation 2008

    IBM Canada Ltd.3600 Steeles Avenue EastMarkham ON L3R 9Z7

    Produced in Canada07-08All Rights Reserved

    IBM, the IBM logo, Lotus Notes, andWebSphere are registered trademarks ofInternational Business Machines Corporation inthe United States, other countries or both. Javaand all Java-based trademarks are trademarksof Sun Microsystems, Inc. in the United States,other countries or both. Other company,product and service names may be trademarksor service marks of others.

    Other company, product and service namesmay be trademarks or service marks of others.

    1 Gartner Inc.,Market Share: IT Outsourcingby Segment, Worldwide, 2006G00152358

    2 Gartner Inc. Magic Quadrant for BusinessIntelligence Implementation Services,North America, 2007G00146673

    3 Gartner Inc.Magic Quadrant for CRMService Providers, North America, 2007

    G00146663

    Gartner Inc. Magic Quadrant for CRMService Providers, Europe, 2007G00146665

    4 Gartner Inc. Magic Quadrant for NorthAmerican ERP Service Providers, 2007G00150514

    Gartner Inc. Magic Quadrant for ERPService Providers, Europe, 2007G00149258

    5 IBM 2005 Leading Indicators Report,April 2006

    6 AMR Research, 2007

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    Start turning theory into action at ibm.com/startStart turning theory into action at ibm.com /start/asiapacifc/consulting