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8/14/2019 AP GBS Careers Brochure
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STOPSTUDYING COMPANIES.
STARTTRANSFORMING THEM.
START @ IBM
IBM Global Business Services
START @ IBM
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IBM is known for its technology; few know it is also theworlds largest consultancy with operations in 160 countries
across 17 industries.The only given as an IBM Consultant, is that youll bechallenged every day to apply what youve studied to
nding out how the world works and to make it better.
Start rethinking the way the world works at ibm.com/start
2
.Start rethinking the way the world works at ibm.com /start/asiapacifc/consulting
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When the right elements of your career come togetherYou know the feeling. When everything comes together. When
youre at the top of your game, doing something you loveplaying
an instrument, competing in a sport, or engaging in a spiriteddiscussion.
What if everything were to come together in the same way for
your consulting career? Youd be valued for your abilities and
challenged as you help clients solve their most complex business
issues. You could take your interests in any direction while
enjoying work-life balance, excellent bene ts and rewards for
your contributions. You could make a difference to your clients
and to your company.
At IBM Global Business Servicesthe worlds largest consulting
organizationall the elements of a successful consulting career
and successful services organization intersect.
Make an impact. Consult with Us.If youre going to stand out as a consultant, the company you
work for should stand out, too. Its one of the most convincing
ways you can demonstrate to your clients that you know what it
takes to succeed.
One of the ways IBM Global Business Services stands out is its
unique position at the intersection of business and technology.
We offer business consulting and IT services, combininginnovative business insight, research and technology to analyze,
optimize and transform businesses.
From conception to implementation, our consultants apply
winning strategies and fresh perspectivesfrom our cutting-edge
tools and solutions to pioneer advancements from IBM research.
We stand behind our advice and carry out what we recommend
to ensure real business outcomes with far-reaching impact and
sustainable results.
As a consultant, theres nothing more empowering thantelling a client, You can give me your toughest problem. Ginni Rometty, Senior Vice President,
IBM Global Business Services
3
When the right elements of your career come togetherYou know the feeling. When everything comes together. When
youre at the top of your game, doing something you loveplaying
an instrument, competing in a sport, or engaging in a spiriteddiscussion.
What if everything were to come together in the same way for
your consulting career? Youd be valued for your abilities and
challenged as you help clients solve their most complex business
issues. You could take your interests in any direction while
enjoying work-life balance, excellent bene ts and rewards for
your contributions. You could make a difference to your clients
and to your company.
At IBM Global Business Servicesthe worlds largest consulting
organizationall the elements of a successful consulting career
and successful services organization intersect.
Make an impact. Consult with Us.If youre going to stand out as a consultant, the company you
work for should stand out, too. Its one of the most convincing
ways you can demonstrate to your clients that you know what it
takes to succeed.
One of the ways IBM Global Business Services stands out is its
unique position at the intersection of business and technology.
We offer business consulting and IT services, combininginnovative business insight, research and technology to analyze,
optimize and transform businesses.
From conception to implementation, our consultants apply
winning strategies and fresh perspectivesfrom our cutting-edge
tools and solutions to pioneer advancements from IBM research.
We stand behind our advice and carry out what we recommend
to ensure real business outcomes with far-reaching impact and
sustainable results.
As a consultant, theres nothing more empowering thantelling a client, You can give me your toughest problem. Ginni Rometty, Senior Vice President,
IBM Global Business Services
When the right elements of your career come together You know the eeling. When everything comes together. When
youre at the top o your game, doing something you loveplaying
an instrument, competing in a sport, or engaging in a spiriteddiscussion.
What i everything were to come together in the same way or
your consulting career? Youd be valued or your abilities and
challenged as you help clients solve their most complex business
issues. You could take your interests in any direction while
enjoying work-li e balance, excellent benefts and rewards or
your contributions. You could make a di erence to your clients
and to your company.
At IBM Global Business Servicesthe worlds largest consulting
organisationall the elements o a success ul consulting career
and success ul services organisation intersect.
Make an impact. Consult with Us.
I youre going to stand out as a consultant, the company you
work or should stand out, too. Its one o the most convincing
ways you can demonstrate to your clients that you know what it
takes to succeed.
One o the ways IBM Global Business Services stands out is its
unique position at the intersection o business and technology.
We o er business consulting and IT services, combining
innovative business insight, research and technology to analyse,
optimise and trans orm businesses.
From conception to implementation, our consultants apply
winning strategies and resh perspectives rom our cutting-edge
tools and solutions to pioneer advancements rom IBM research.
We stand behind our advice and carry out what we recommend
to ensure real business outcomes with ar-reaching impact and
sustainable results.
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Join a leader. Be a leader.As a consultant for the worlds largest consulting organization,
you and your clients will bene t from the leadership of IBM
Global Business Services.
Were ranked as the number-one service provider in consulting
and systems integration, and we remain the leading IT services
company, with more than twice the revenue of our nearest rival.
With consultants and professional staff in more than 160countries globally, we help top-tier clients throughout the world
solve complex business and technical issues. We develop
innovative solutions for an impressive client list, including more
than 90 percent of the communications, retail and electronic
companies in the Fortune 500 and more than half of all Fortune
1,000 companies.
Transform businesses. Transform your career.By helping clients realize their potential, you can realize
yourswhether youre launching your career or making a
strategic move.
The strength of IBM Global Business Services is its people:
80,000 of the best in the business. More than any other
consulting rm, IBM has had nine leaders named to Consulting
Magazines Top 25 Consultants, since 2004. Its no wonder the
magazine asserted that IBM Global Business Services is creating
a consulting culture in which its people can achieve greatness.
As an IBM Global Business Services consultant, youll also be
an IBMerpart of an evolving 100-year legacy of excellence thatcontinues to be recognized throughout the world. That kind of
brand equity makes a statement and opens doors for you to
make an impact.
What are the advantages of consulting with IBM Global Business
Services?
Youll work for a respected company that has transformed itself
from a technology leader to an industry leader in business
services and IT.
Youll learn valuable professional and soft skills, while enjoying
unparalleled development opportunities, competitive earnings
potential and exceptional bene ts, including career exibility
and rewards linked to your growth and performance.
Youll collaborate with other high performers in a fast-paced and
inventive culture that gives you access to resources that only a
global leader like IBM can provide. Learn from and collaborate
with industry experts, thought leaders, sales gurus and client-
management stars.
Youll develop innovative solutions for some of the worlds
leading companies in a team-oriented environment that offers
variety and challenge.
Youll tap into IBMs industry insight, high-powered research
and technology expertise to optimize and transform our clients
businessesand your career.
A satisfying place to workWhen you join IBM, you become part of a companyranked among the best for its work-life balance, andemployee-friendly environment:
In 2008, Corporate Knights Magazine ranked IBM #1Corporate Citizen in Canada
DiversityInc ranked IBM #9 in the 2008 Top 50Companies for Diversity
Working Mother Magazine ranked IBM in 2008 Top 5Best Companies for Multicultural Women
Join a leader. Be a leader. As a consultant or the worlds largest consulting organisation,
you and your clients will beneft rom the leadership o IBM
Global Business Services.
Were ranked as the number-one service provider in consulting
and systems integration, and we remain the leading IT services
company, with more than twice the revenue o our nearest rival.
With consultants and pro essional sta in more than 160countries globally, we help top-tier clients throughout the world
solve complex business and technical issues. We develop
innovative solutions or an impressive client list, including more
than 90 percent o the communications, retail and electronic
companies in the Fortune 500 and more than hal o all Fortune
1,000 companies.
Transform businesses. Transform your career.By helping clients realise their potential, you can realise
yourswhether youre launching your career or making a
strategic move.
The strength o IBM Global Business Services is its people:
80,000 o the best in the business. More than any other
consulting frm, IBM has had nine leaders named to Consulting
Magazines Top 25 Consultants, since 2004. Its no wonder the
magazine asserted that IBM Global Business Services is creating
a consulting culture in which its people can achieve greatness.
As an IBM Global Business Services consultant, youll also be
an IBMerpart o an evolving 100-year legacy o excellence that
continues to be recognised throughout the world. That kind o
brand equity makes a statement and opens doors or you to
make an impact.
Youll tap into IBMs industry insight, high-powered research
and technology expertise to optimise and trans orm our clients
businessesand your career.
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Consulting career opportunitiesOur consultants belong to communities of practice that are
de ned by the services we provide and the industries we serve.
You can build your career in one or more of these areas, focusing
deeply in a particular discipline or developing expertise across
several. We offer exciting career opportunities for professionals
in all levels of the following functional areas:
Application services
Business intelligence
Customer relationship management
Enterprise resource planning systems implementation
Financial management
Human capital management
Strategy and change
Supply chain management
Values we shareIBMers around the world are connected through core
values that help drive our actions as a company:
Dedication to every clients success Innovation that matters for our company and for the world Trust and personal responsibility in all relationships
Our industry expertise
Communications Energy and utilities
Media and entertainment
Telecommunications
Distribution Consumer products
Life sciences
Retail
Travel and transportation
Financial services Banking
Financial markets
Insurance
Industrial Aerospace and defense
Automotive
Chemicals and petroleum
ElectronicsPublic Education
Government
Healthcare
Sectors
Industries
Our industry expertise
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Application services Our Application Services (AS) team helps clients improve
their IT effectiveness, leverage open standards and global
development models, and de ne architectures and services
that provide a foundation for performance and cost ef ciency.
We offer opportunities to join our AS team in both Application
Management Services and Application Innovation Services.
Application Innovation Services (AIS) has a single mission: to
help IBM clients innovate and grow through custom-applicationdevelopment and integration services. Our practitioners
apply their knowledge in emerging areas in wireless and
mobile technologies; leading-edge, Web-based application
development; enterprise integration; portal development and
exploitation; security and privacy services; brand-strategy
development and execution; and education offerings.
We design and build applications, working with technologies
such as Service Oriented Architecture (SOA), distributed
databases, Java and J2EE, object-oriented programming,
IBM Websphere and IBM Lotus Notes .
Application Management Services (AMS) helps our clients gain
ef ciencies in their existing application portfolio, developing
new functionality and generating signi cant cost savings.
AMS provides long-term management for all or some of a
clients applications, including package applications, such as
ERP, CRM and some industry-speci c ISV solutions. We candeliver an IT budget more aligned with our clients long-term
business goals. Offerings include Custom Application Services,
Legacy Transformation Services, SOA, Application Value
and Optimization Services, Conversions and Migrations, and
Application Development and Maintenance Benchmarking. AMS
practitioners engage in a wide range of responsibilities across
the application-development life cycle and the spectrum of
application products and tools.
IBM is ranked #1 in market share for worldwideEnterprise Application Outsourcing. 1
Application Management Services (AMS) helps our clients gain
e fciencies in their existing application port olio, developing
new unctionality and generating signifcant cost savings.
AMS provides long-term management or all or some o a
clients applications, including package applications, such as
ERP, CRM and some industry-specifc ISV solutions. We candeliver an IT budget more aligned with our clients long-term
business goals. O erings include Custom Application Services,
Legacy Trans ormation Services, SOA, Application Value
and Optimisation Services, Conversions and Migrations, and
Application Development and Maintenance Benchmarking. AMS
practitioners engage in a wide range o responsibilities across
the application-development li e cycle and the spectrum o
application products and tools.
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Business intelligence Our business intelligence (BI) practice consists of more than
2,300 dedicated professionals who leverage a common
methodology, training curriculum and knowledge-sharing
network to bene t their clientsand their own career
development. As the largest and leading BI-system integrator,
we help our clients capture and harvest information on demand.
This access to timely, relevant datathats aligned and consistent
throughout the enterprisehelps our clients anticipate market
change, understand employees, and gain a competitive
advantage. Simply put, our consultants people have the widest
breadth and depth of experience in the industry, enabling us
to deliver some of the worlds most complex and innovative BI
Customer relationship management Our customer relationship management (CRM) consultants work
with top-tier clients to help them integrate their sales, marketing
and customer-service functions, and improve sales performance
across all channels. CRM consultants help companies reduce
the costs associated with marketing, sales and service, while
helping to improve customer loyalty and satisfaction in the face of
increasing customer demands. Areas of focusand opportunity
include CRM strategy, sales productivity, call-center optimization
and eld service. We partner with the worlds leading CRM
software vendors, such as Siebel, Oracle, PeopleSoft, SAP and
others, on many of our engagements.
Gartner Inc. has positioned IBM Global BusinessServices, in the Leaders Quadrant of their MagicQuadrant for Business Intelligence ImplementationServices, North America, 2007. 2
solutions. Our consultants work in areas ranging from business
insight, business-intelligence strategy and roadmap development
to business performance management solutions and integrated
analytical solutions.
Gartner Inc. has positioned IBM Global Business Servicesas the leader in their North American and European MagicQuadrants for ERP Service Providers. 4
Gartner Inc. has positioned IBM Global BusinessServices in the Leaders Quadrant of their 2007 NorthAmerican and European Magic Quadrants for CRMService Providers. 3
Enterprise resource planning Our award-winning enterprise resource planning (ERP)
consulting practices help clients use enterprise software to
transform their businesses. Our ERP engagement activities
span from strategy and planning; to process design and
documentation; system con guration; application development,
testing and implementation; and project management. We
are a recognized leader in SAP, Oracle and other global,
leading softwarewinning awards each year for our exceptionalconsulting services. We have the worlds largest SAP practice
and are the only integrator to win SAP Awards of Excellence
every year in every country where theyre offered.
Our customer relationship management (CRM) consultants work
with top-tier clients to help them integrate their sales, marketing
and customer-service unctions, and improve sales per ormance
across all channels. CRM consultants help companies reduce
the costs associated with marketing, sales and service, while
helping to improve customer loyalty and satis action in the ace o
increasing customer demands. Areas o ocusand opportunity
include CRM strategy, sales productivity, call-center optimisation
and feld service. We partner with the worlds leading CRM
so tware vendors, such as Siebel, Oracle, PeopleSo t, SAP and
others, on many o our engagements.
Our award-winning enterprise resource planning (ERP)
consulting practices help clients use enterprise so tware to
trans orm their businesses. Our ERP engagement activities
span rom strategy and planning; to process design and
documentation; system confguration; application development,
testing and implementation; and project management. We
are a recognised leader in SAP, Oracle and other global,
leading so twarewinning awards each year or our exceptionalconsulting services. We have the worlds largest SAP practice
and are the only integrator to win SAP Awards o Excellence
every year in every country where theyre o ered.
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Financial management Our nancial management (FM) practice assists clients in devel-
oping more responsive nance functions to manage risk, while
contributing to enterprise wide pro t improvement and increasing
shareholder value. FM consultants help chief nancial of cers
(CFOs) and nance organizations envision, design and imple-
ment the nancial and accounting processes and underlying
technologies required to overcome todays most complex busi-
ness challenges. We help clients better integrate process, tech-
nology and information to reduce costs, improve pro t and share-
holder value, and effectively manage risk and opportunity. We
offer opportunities in nance strategy, nance transformation and
operations improvement, enterprise resource planning (ERP),
nancial applications, and business risk management.
Human capital management
Human capital management (HCM) consultants help improve
the strategic value, impact and effectiveness of a businesss
human resources (HR) organization. We help clients transform
HR service deliveryfrom strategy and structure to services,
IBM Global Business Services has completed close to 10,000client engagements with the worlds top independent softwarevendors (ISVs), including Oracle, PeopleSoft,
JD Edwards, Siebel and SAP.5
operating models, organizational design, process improvement,
learning initiatives and systems, and ERP systems implementa-
tion. We work in partnership with some of the worlds leading
software vendors, including Oracle, PeopleSoft and SAP, to
develop and deliver solutions that meet our clients unique
business needs. Our HCM practice offers opportunities in
HCM process improvement and design; HCM enterprise
applications implementation, learning and development
initiatives; HCM quantitative analysis and workforce analytics;
on demand workplace strategies; and on demand, enterprise
portal design and development.
Our fnancial management (FM) practice assists clients in developing
more responsive fnance unctions to manage risk, while
contributing to enterprise wide proft improvement and increasing
shareholder value. FM consultants help chie fnancial o fcers
(CFOs) and fnance organisations envision, design and implement
the fnancial and accounting processes and underlying
technologies required to overcome todays most complex business
challenges. We help clients better integrate process, technology
and in ormation to reduce costs, improve proft and shareholder
value, and e ectively manage risk and opportunity. We
o er opportunities in fnance strategy, fnance trans ormation and
operations improvement, enterprise resource planning (ERP),
fnancial applications, and business risk management.
operating models, organisational design, process improvement,
learning initiatives and systems, and ERP systems implementation.
We work in partnership with some o the worlds leading
so tware vendors, including Oracle, PeopleSo t and SAP, to
develop and deliver solutions that meet our clients unique
business needs. Our HCM practice o ers opportunities in
HCM process improvement and design; HCM enterprise
applications implementation, learning and development
initiatives; HCM quantitative analysis and work orce analytics;
on demand workplace strategies; and on demand, enterprise
portal design and development.
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Strategy and change
Strategy and change (S&C) consultants help our clients trans-
form their enterprise and operations. Our consulting teams
help clients achieve competitive advantage by framing industry
opportunities and challenges into speci c strategic options;
formulating viable strategies that intersect business and
technology; and accelerating implementation through tailored
operations and change programs. We provide services
and opportunities for top strategistsin business strategy,
operations strategy, organizational change strategy and
technology strategy.
Supply chain management Our supply chain management (SCM) consultants work in cross-
functional teams to analyze supply chain performance, develop
plans or business cases, and guide implementation of projects
that drive competitiveness for our clients. Our SCM practice,
recognized as an industry leader, is composed of practices
that span the supply chain spectrum for our clients: supply
chain strategy; product lifecycle management (PLM); supply
chain planning; transportation and logistics; procurement; SCM
enterprise applications; and supply chain operations consulting
for nancial institutions. SCM practitioners work closely with IT
solution architects to identify best- t technology that addresses
the needs of our clients, often working with leading supply chain
solutions like SAP, Oracle, Dassault and i2.
AMR Research lists IBM as the only company on theirTop 25 Supply Chains list that offers Supply ChainTransformation to clients. 6
Strategy and change (S&C) consultants help our clients trans-
orm their enterprise and operations. Our consulting teams
help clients achieve competitive advantage by raming industry
opportunities and challenges into specifc strategic options;
ormulating viable strategies that intersect business and
technology; and accelerating implementation through tailored
operations and change programs. We provide services
and opportunities or top strategistsin business strategy,
operations strategy, organisational change strategy and
technology strategy.
Our supply chain management (SCM) consultants work in cross-
unctional teams to analyse supply chain per ormance, develop
plans or business cases, and guide implementation o projects
that drive competitiveness or our clients. Our SCM practice,
recognised as an industry leader, is composed o practices
that span the supply chain spectrum or our clients: supply
chain strategy; product li ecycle management (PLM); supply
chain planning; transportation and logistics; procurement; SCM
enterprise applications; and supply chain operations consulting
or fnancial institutions. SCM practitioners work closely with IT
solution architects to identi y best-ft technology that addresses
the needs o our clients, o ten working with leading supply chain
solutions like SAP, Oracle, Dassault and i2.
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Be part of a winning team and fast-forwardyour career at the same time.IBM Global Business Services
Join a leader. Consult with us.
Visit ibm.com /start to applyor ibm.com /consulting for more informationon IBM Global Business Services.
To be considered an of cial applicant for a position in Global Business Services, you must submit a resume and
online pro le through our employment Web site. Resumes submitted will remain active for a period of six months.
Visit ibm.com /start/asiapacifc/consulting to apply
or or more in ormation on IBM Global Business Services.
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Copyright IBM Corporation 2008
IBM Canada Ltd.3600 Steeles Avenue EastMarkham ON L3R 9Z7
Produced in Canada07-08All Rights Reserved
IBM, the IBM logo, Lotus Notes, andWebSphere are registered trademarks ofInternational Business Machines Corporation inthe United States, other countries or both. Javaand all Java-based trademarks are trademarksof Sun Microsystems, Inc. in the United States,other countries or both. Other company,product and service names may be trademarksor service marks of others.
Other company, product and service namesmay be trademarks or service marks of others.
1 Gartner Inc.,Market Share: IT Outsourcingby Segment, Worldwide, 2006G00152358
2 Gartner Inc. Magic Quadrant for BusinessIntelligence Implementation Services,North America, 2007G00146673
3 Gartner Inc.Magic Quadrant for CRMService Providers, North America, 2007
G00146663
Gartner Inc. Magic Quadrant for CRMService Providers, Europe, 2007G00146665
4 Gartner Inc. Magic Quadrant for NorthAmerican ERP Service Providers, 2007G00150514
Gartner Inc. Magic Quadrant for ERPService Providers, Europe, 2007G00149258
5 IBM 2005 Leading Indicators Report,April 2006
6 AMR Research, 2007
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Start turning theory into action at ibm.com/startStart turning theory into action at ibm.com /start/asiapacifc/consulting