1 © Institute of Facility Management

Master of Science (MSc) in Facility Management

“Bringing

International FM

to Life”

Simon Ashworth

Zurich University of Applied

Sciences ZHAW

: : mscfm

2 © Institute of Facility Management

• What is Facility Management (FM)?

• What are the career prospects with a MSc in FM

• IFM research fields in FM

• Why the ZHAW MSc in FM is unique

• Information

• Admission requirements

• Question and answers

Agenda

3 © Institute of Facility Management

What is…

?

4 © Institute of Facility Management

International FM Standard - EN 15221

EN15221-1 definition of Facility Management:

“The integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”

5 © Institute of Facility Management

IFM Research Fields in FM

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FM:

• Knowledge + Behaviour

• Strategy, Models, Concepts

Facility Processes:

• Life Cycle Management

• Energy Management

• Workplace Management

• FM in Health Care

• Consumer FM (AAL)

IFM Fields of FM Research

7 © Institute of Facility Management

Knowledge + Behaviour:

The use of knowledge, information and data in FM or in

FM organisations and to the leadership and management

of FM organisations

Strategy, Models, Concepts:

High-level integrated concepts, models and strategies in

FM are addressed in practice-oriented research and

development

IFM Fields of Research - Facility Management

8 © Institute of Facility Management

• Energy Management:

the management of all forms of energy in the planning,

construction, operation and maintenance of buildings

• Workplace Management:

user and usage-oriented planning, preparation and management

of workplaces and learning environments

• FM in Healthcare:

FM approaches which meet the particular challenges of the

healthcare sector

• Consumer FM:

development of FM products and services which meet the needs

of (private) households

IFM Fields of Research - FM Processes

9 © Institute of Facility Management

MSc in FM: Career Prospects?

With an MSc

10 © Institute of Facility Management

Career Prospects – FM Market

11 © Institute of Facility Management

Master:

strategic-tactical

level

Bachelor:

tactical-operational

level

Career Prospects – Strategic Management

SN-15221-2

12 © Institute of Facility Management

Professional management positions:

• Top “Blue Chip” companies - multinational/national

• Large Public Administration companies • Government infrastructure, postal service, energy, water etc.

• Leading FM Service providers

• Health care

• Teaching and R&D at higher education institutes

• Consultancy and new business development

Career Prospects – Fields of Work

13 © Institute of Facility Management

Why the MSc in FM is unique

?

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Unique – International Lecturing Team

• Only “MSc in Facility Management” in Switzerland

• International academic team with extensive industry experience

• Practice-oriented, scientifically-based

• Close contact with industry partners

15 © Institute of Facility Management

Prof. Keith Alexander

Prof. Dr. Hans-

Rudolf Schalcher

Prof. Dr. Michael May

Herman Kok

Unique – International University Cooperation

collaborations with

other universities

and international

lecturers

16 © Institute of Facility Management

Unique – Truly International: Start 2011-13

17 © Institute of Facility Management

Unique – Education Backgrounds: Start 2011-13

Wide range of educational

backgrounds

• FM

• Economics

• Business Studies

• Architecture

• Hospitality Management

• Engineering

• Public Policy

• Social Sciences

• Water Resources

• Hotel Management

• Physics

• Etc.

2013:

18 © Institute of Facility Management

Unique – Well Balanced

2013:

Ages

• 21 – 37

Gender

• 43% female

• 57% male

Study

• 29% full time

• 71% part time

19 © Institute of Facility Management

Unique – Intercultural and Tolerance

• Intercultural learning differences:

– Different working and learning styles, ways of thinking

– Be open and sensitive for different ways of communicating and working!

• Interdisciplinary work:

– Different understanding of terms, clarify misunderstandings

– Different paradigms / methods

– Be open and sensitive for different ways of doing research!

– Acceptance and appreciation required!

20 © Institute of Facility Management

Unique – Case Studies with Real Companies

21 © Institute of Facility Management

A great course

community:

Celebrating special events:

Oktoberfest

Swiss cheese party

Birthdays

Get-togethers

Unique – Sense of Fun and Community

22 © Institute of Facility Management

Information

23 © Institute of Facility Management

• Title: “Master of Science ZFH in Facility Management”

• Internationally oriented programme with nationally/internationally

recognised degree

• 90 ECTS points (Master‘s thesis: 30 ECTS points)

• Duration: Full-time programme 3 semesters

Part-time programme 5 semesters

• Start: September each year

Information - Background

24 © Institute of Facility Management

• Consecutive MSc in FM, in English (Level C1),

• Progression from the Bachelor in FM

• Applicants with different qualifications (e.g. bachelor in business administration, hotel management, civil engineering, building services engineering or architecture) can be accepted under certain conditions

• Combines scientific expertise with management orientation

• Prepares technical and managerial staff for positions in middle and upper management

Information - Background

25 © Institute of Facility Management

Scientific Methods & Business Skills

• Scientific Theory and Methods I & II

• Business Skills

• Systems Engineering and

Project Management

• Leadership in Change management

Information – Modules and Courses

FM Processes

• General Aspects of FM

• Managing Property

• Managing Services

• Managing Workplace

• Case Study I

26 © Institute of Facility Management

Understanding Organisations

• Business Environment

• FM Environment

• Case Study II

Information – Modules and Courses

International FM and Electives

• International FM Field Trip

• Required electives, such as

. Sector-specific FM

. FM in the Public Sector

. Corporate RE Management

. Energy supply and usage

. Hospitality Management

. Consumer Facility Management

27 © Institute of Facility Management

• Individual scientific work

• Applying the skills and knowledge acquired during the study programme to specific research questions

• Topics can either be chosen:

• Out of the research context of the ZHAW (students own / individual choice or within a research project of the IFM) or

• Practice based (topic given by employer or by a company approaching the IFM)

• Written mainly in the last semester

• In German or English

Information – Master Thesis

28 © Institute of Facility Management

Once only

• registration for admission procedure CHF 100

• enrolment fee CHF 100

Per semester

• semester fee CHF 720

• contribution to ASVZ sports program CHF 25

• contribution to the ZHAW student organisation CHF 12

• additional semester fee payable by students legally domiciled outside Switzerland CHF 500

Information – Study Costs / Fees

29 © Institute of Facility Management

DRAFT MSc in FM - Timetable (full-time and part-time) (...) = ECTS

Monday Tuesday Wednesday Thursday Friday

Managing Property (4)

- FM-consistent Construction

- FM Operations and

Maintenance

- Real Esate Economics

Managing Workplace (4) Scientific Research

Methods I (4)

- Research Design

- Quantitative Research

methods and statistics 1

Business Skills (6)

- IT for FM *

- Financial & Managerial

Accounting

individual study time

Managing Services (4)

- Marketing Management

- Relationship Management

Case Study I (4) General Aspects of FM (4) - Business Process

Management

individual study time

Monday Tuesday Wednesday Thursday Friday

Business Environment (4) FM Environment (4)

- Corporate Strategy

- Corporate Organisation

- Corporate Finance

Scientific Research

Methods II (4)

- Quantitative Research

methods and statistics 2

- Specific research methods

Systems Engineering and

Project management (4)

individual study time

Case Study II (4) Leadership in Change

management (4)

individual study time

Monday Tuesday Wednesday Thursday Friday

International FM (4) Master's Thesis (6) Master's Thesis (6) Master's Thesis (6) Master's Thesis (6)

Required electives (2)

* IT for FM --> 1-3 day blocks scin / 23.06.2011

Sem

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r II

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8 -

52

Sem

este

r I

wee

ks 3

8 -

52

Sem

este

r II

wee

ks 8

- 2

2

Master's Thesis (6)

DRAFT

SEM I

SEM II

SEM III

SEM IV

SEM V

Information - Timetable

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Admission Process

31 © Institute of Facility Management

Application form

• Download from homepage

Letter of Motivation

• In English or German language

Letters of Recommendation

• Two letters of recommendation should be enclosed

Knowledge of English

• Level C1 is essential for successful study – (Level C1 is equivalent to at least CAE / TOEFL Paper (575 pts), Computer (232 pts), iBT (90 pts) / IELTS (6.5))

Application deadline: April 30 each year

Admission Process - Application

32 © Institute of Facility Management

Questions?

Next MSc Information Sessions:

• 28.01.2014

• 08.04.2104

at ZHAW, RA Building, Wädenswil

www.ifm.zhaw.ch/master

Registrar's office

•Tel. +41 58 934 54 39

•E-mail: mscfm.lsfm@zhaw.ch

: : mscfm