“An innovative way to raise professional aspirations and ... · Cert LTHE, MA AEP Research...

“An innovative way to raise professional aspirations and enhance the CPD of HE staff in Professional Services roles”

10 years experience

working in HE

FAUA, FHEA, PG Cert LTHE, MA AEP

Research focuses on making learning

more engaging

Programme Leader for LJMU’s AUA CPD Programme

Co-lead AUA Advocate for the

LJMU AUA Network

Current AUA Member of the

Year

Lead various OD projects for LJMU

Deliver training, coaching and

mentoring

Michael MonaghanLeadership and

Development Adviser

[email protected]

The THINKING

The STRUCTURE

Programme Taster

Feedback and ROI

Questions & Answers

AUA CPDFramework

AUA CPD Framework

AUA

Building

Behaviours

• Staff with no prior knowledge of Framework

• Staff who are disengaged with CPD

AUA CPD Framework1

3

2

4

56

7

8

9

• Group Activity

Behaviour Insights

Strategy Rationale

Professional Services Staff (PSS)

• Professional parity of esteem

between Academic staff and PSS

• Raise confidence, motivate and

help feel valued

• Enhance impact and influence of

CPD at an individual, team and

organisational level

AUA CPD Programme

Part funded two-year pilot for four cohorts

Five three-hour sessions during a semester

For staff in professional services roles

Gain AUA Professional Accreditation

Enhance CPD and own practice

Simple application process

Structure

Day 1:

Introduction to AUA CPD Framework

and Accreditation

application process

Day 2:

Impact and influence of your CPD on

your own work

Day 3:

Impact and influence of your CPD on others work

and organisation

Day 4:

Helping colleagues with their

development

Day 5:

Accreditation application

and AUA CPD planning

Key elements

Pragmatic and interactive

Theories, models and concepts

Peer Learning and Peer Teaching

Formative Assessment Structure

Clear about focus of learning

Focus of learning

Impact and influence of your CPD on your own work

Impact and influence of your CPD on others work and organisation

Helping colleagues with their development

Formative Assessment

Structure

Two 165 word Behaviour Blogs written between

sessions on programme’s VLE Discussion Board

Feedback on Blogs given by Programme Leader

and are also peer reviewed

By Day 5, eight Behaviour Blogs completed equals

89% of Accreditation application statement

done and already reviewed

Behaviour Blogs

Formative Assessment

Structure

Tri-dimensional Support Profile of all participants

Classparticip-

ation

Blog writing

progressi-on

VLE Analytics

data

Ongoing review of…

Activity Highlights

AUA Development

Needs Analysis

Emotional Intelligence

Reflective Writing

AUA Building Behaviours

Personality Testing

Self-CoachingCritical-

thinking and PBL

Coaching

NLP RapportAction

Learning SetsWebinars and

TELInformal

Mentoring

Objective Setting

AUA Behaviour Insights

Speed Development

Resource Critiquing


your own work

Spin AUA

Behaviours

Wheel for Area

Programme Taster

1. Managing Self and Personal Skills

Demonstrating an awareness of own emotions

Getting the best from others through effective communication

Enhancing personal skills to adapt professional practice accordingly

Emotional Intelligence:

‘The abilities to recognise and regulate emotions in ourselves

and others’

Emotional Intelligence Competition

Development Activity: Spin the Wheel

Focus of learning





your others work and the organisation

Spin AUA

Behaviours

Wheel for Area

Online mobile voting & selection tools

• Presentations

• Workshops

• Meetings

• Events

• Feedback

• Questionnaires

• Surveys

• Quizzes

Interactive:

Turning Point, Meeto, Kahoot and my favourite…Mentimeter.com

Focus of learning




Helping colleagues with their

development

Speed

Development

• Spin for Professional Behaviour area

• Two minutes to think of something you can do to help a colleague or team’s development in the next two weeks

• Feedback ideas back to group

Speed Development

*Would be followed-up at next session

Focus of learning




Learning Theory

Single & Double Loop Learning Theory Activity

Group Activity – Apply model to a problem or challenge you have or have had

• Spin AUA Behaviours Wheel for area

C. Argyris 1976

Focus of learning




NLP (Neuro-Linguistic Programming)

Can be a powerful mind tool:

• Awareness

• Language

• Communication

• Relationships

• Influence

• Persuasion

Building Rapport

NLP

Building Rapport through Mirroring

• Matching not mimicking!

• Must be subtle as to appear to be unconscious!

Building Rapport Quiz

Mirroring can be achieved by copying any of these things:

• Speech patterns

• Body language

• Vocabulary style or specific choices of words

• Pace, tempo, pitch, tone, volume

Focus of learning




Feedback and ROI

All participants submit applications on Day 5

Evaluations were 100% positive (4th Cohort not complete)

Positive initial ROI outcomes, including some OD projects

All created CPD plans as a result of programme

75 participants28 FAUA and 5

AMAUA confirmed

16 FAUA and 5 AMAUA being

reviewed

22 FAUA apps to be complete

24/4/18

Applying learning from pilot…

Funding proposal: split between 8 faculties and

divisions

1 cohort of 24 staff per year spread over 2

semesters

Past participants to support delivery

Summer Society: peer support workshop

sessions for AMAUA to work on FAUA app

The Future

Keeping staff engaged

Longevity LegacyOrganisationalDevelopment

Culture

Questions?

Michael MonaghanLeadership and Development Adviser

[email protected]

“An innovative way to raise professional aspirations and ... · Cert LTHE, MA AEP Research...

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