Annual Report

2013

koinonia

WELCOME

Dear Friends,

It is always a pleasure reaching out to you each year to share our efforts on

behalf of those we proudly serve. 2013 marked the midway point for Koinonia’s

strategic direction for 2012-2014. As has been the case in previous years and an

established aspect of our organizational culture, the year began with

considerable zeal and steadfast focus.

While we love reminiscing about the past, in true Koinonia fashion, we are more

at home when we are moving forward. Throughout 2013, we made great

progress on our key initiatives, all designed with the best interest of the

individuals who depend upon us as our primary motivator.

Thanks to our innovative associates and growing list of community partners,

Koinonia has been able to enhance our services while streamlining our

processes; fine tune our efficiency while heightening our impact.

Rising Harvest Farms, our urban farm in Old Brooklyn, has continued to attract a

broad customer base drawn to its high quality array of naturally grown

produce, herbs and flowers. The Farm’s success has provided the individuals

involved in our agricultural internship program great satisfaction, thus giving

them a greater sense of self-worth and purpose.

Organizations are only as good as the people who work there. If time at

Koinonia has taught us anything it is never underestimate our staff. Our 2013

human capital survey revealed that an impressive 82% of our employees

support the mission and philosophy of Koinonia, with 74.8% demonstrating a

willingness to perform our services to the best of their ability. Koinonia is a

special place because the staff genuinely cares and takes their responsibilities to

heart.

We hope you enjoy looking back on 2013 with us. We are where we are

because we are not afraid of new thinking and new approaches, and because

of the commitment of our staff and the support of our donors.

Thank you to the many who helped to make the journey both interesting and

productive.

Best regards,

Diane Beastrom Fred Watkins President/CEO Chairman of the Board

When we look at the people we serve we see

individuals. Human beings. Each unique. Each with

special talents. Each with a spirit that inspires us to do

more and be better.

At the core of everything we do is the fundamental

conviction that we exist to create an environment in

which those we serve are able to flourish, on their terms.

As individuals, with many special qualities.

Living with an intellectual, physical and/or a

developmental disability is not a “handicap” to a fulfilled

life, nor is it an inhibitor to personal enrichment and

growth. Simply put, disability does not mean inability.

If disability meant inability, Winston Churchill & President Roosevelt would have not brought us victory at the

end of World War II & the great industrial boom that followed. If disability meant mindless, there would have

not been Albert Einstein, Alexander Graham Bell, Thomas Edison, Noble laureate American mathematician

John Forbes Nash, meaning we would be without our iPhones & electricity to power just about everything. If

disability meant void of creative talents Ludwig van Beethoven, Robin Williams, Tom Cruise, Academy award

winner Marlee Martlin would be unknowns & we would be without some timeless moving classical music,

great modern movies and side-splitting laughter. We see something special in everyone we serve.

page two

WHAT WE SEE

HOW WE SERVE

page three

In partnership, we walk the journey of each person’s

life. Sometimes cutting the path ahead. Sometimes

encouragingly nudging from behind. Yet, always

walking along side supporting, comforting,

encouraging. Society is not always accepting of

those with a disability. It does not always see their

talents, their special gifts, and the love for life that

burns brightly in their eyes. We do, every day. And

we are grateful for that privilege.

Our Programs

Our Services

Our Supports

page four

Residential Services

No two households are the same. Similar,

yet reflective of the people who call them

home. That is so true at the residential

houses served by Koinonia. Charming

bungalows, stately Tudors, mid-century

modern ranches. Each as unique as

those who live inside. With comfort,

safety and convenience consistent factors

in each home we serve, the personal

touches for the individuals who reside in

them make each place warm, inviting and

reflective of each resident. Whether

residential group homes, supported living

sites (Waiver) or host homes, Koinonia

respects individual tastes and privacy.

Licensed Group Homes Homes licensed by the Ohio

Department of DD 18 ICF/IDD homes serving a

total of 129 people 3 licensed waiver homes

serving a total of 20 people

Supported Living Arrangements

112 people served in 48 houses and apartments across Cuyahoga County

3 Host Homes serving 6

Activities & Programs The interests of the Individuals guide the type of experiences they have through our many therapies and activities. Some favorites include:

Art therapy Reality orientation Book club Exercise & healthy living programs Culinary A sensory stimulation room Music therapy Community outings Pet therapy Greenhouse gardening

page five

Adult Day Support

Each weekday our two day support centers are bustling

with rewarding activities where socialization skills and learning initiatives

capture the interest of the 141 attendees In 2013.

Transportation for many individuals is a major obstacle to living a fulfilled life. That is why Koinonia

operates one of the largest Transportation Services with our fleet of over 80 vehicles.

Career & Vocational Services Jobs open doors to community participation, confidence and financial independence. We give

individuals the keys to access meaningful employment through participation in our Career and

Vocational Program. Success starts with a careful assessment of each person’s job skills and strengths in

the pre-vocational services phase.

Vocational 99 people served in vocational | job training 26 people in paid internships [4 month duration] 7 people in supported employment 7 people obtained 12 jobs, making minimum wage, averaging 20 hours per week 7 people participated in new vocational on-site service program

Community Volunteering 32 people volunteered at 10 locations on a weekly basis

Summer Work Experience Program 8 people participated in our program

Life Enrichment Program 132 participants

1 participa

page six

WE ALWAYS LOOK AHEAD

page seven

Koinonia Strategic Initiatives 2012-2014

1. Fundraising evolution

2. Expanding financial competency throughout the organization

3. Expand program services portfolio

4. Business ventures to create financial independence for Koinonia

5. High Performance Work Teams

6. Value stream mapping

7. Performance measurement & improvement

8. Telecare |Remote monitoring

9. Technology optimization 10. Telehealth & eMAR

WHAT WE LEFT BEHIND

page eight

Koinonia Strategic Initiatives Progress 2013

1. Expanded key community relationships & networks positioning agency for future

2. Refined existing processes & heightened fiscal efficiencies throughout organization

3. Expanded use of technology & aligned program efforts with Employment First 4. Completed due diligence on two new business ventures that compliment organization’s mission & will aid

in financial independence for Koinonia

5. Began agency-wide transition to High Performance Work Teams

6. Implemented an integrated approach to Value Stream Mapping that crossed departmental lines

7. Heightened & refined performance measurement tools

8. Telecare |Remote Monitoring Program became fully active with tracking component

9. Technology optimization in all areas of organization with seamless crossover 10. Telehealth & eMAR integrated into the organizational culture

OUR STATS & FINANCIALS

ICF|IDD $12,619,250 49.7%

Waiver Services|Shared Living $8,715,306 3 4.3%

Day|Vocational Services $2,640,078 10.4%

Transportation $638,825 2.5%

Grants & Fundraising $284,272 1.1%

Other $487,443 1.9%

$12,619,250

$8,715,306

$2,640,078

$638,825

$284,272

$487,443

REVENUE$25,385,174

ICF/IDD

Waiver Services/ Shared Living

Day/Vocational Services

Transportation

Grants and Fundraising

Other

page nine

Program Related $21,589,521 86.2%

Administrative $3,450,156 13.8%

Revenue in excess of expenses $345,497

Percent of Revenue 1.4%

$21,589,521

$3,450,156

Expenses$25,039,677

Program Related

Administrative

page ten

ASSETS

Cash and equivalents $1,544,009

Accounts receivable $1,577,739

Other current assets $376,054

Total Current Assets $3,497,802

Investments $1,235,796

Property and equipment, net $5,628,333

Other assets $2,134,416

Total assets $12,496,347

LIABILITIES

Accounts payable $262,021

Accrued compensation & related taxes $2,324,429

Other current liabilities $887,810

Total Current Liabilities $3,474,260

Long-term debt $4,598,858

Other long-term liabilities $140,894

Total Liabilities $8,214,012

Net Assets $4,292,335

Total Liabilities and Net Assets $12,506,347

page eleven

OUR CARING DONORS

Gifts of $10,000 and more CBIZ Kaiser Permanente Systems of New York

Gifts of $5,000 to $9,999 Anonymous The Cleveland Clinic; Chagrin Falls

Gifts of $2,500 to $4,999 Cuyahoga County Board of Developmental Disabilities Nancy Disbrow Knights of Columbus #4130 Rotary Club of Strongsville The Fedeli Group

Gifts of $1,000 to $2,499 Advocare Group Nicholas Alexander Avalon Foodservice, Inc. Diane Beastrom Combined Federal Campaign (CFC) Cuyahoga County Mayor’s Secretaries Association

Howard, Wershbale & Co. KHI Consumers KHI Miscellaneous KHI Raffles Melissa Majkut Mutual of America William P. Nice Omnicare, Inc. The National Telephone Supply Co. Fred A. Watkins

Gifts of $500 to $999 Add ‘Em UP Productions Timothy R. Alberts BNI Beachwood-Pepper Pike Crossroads Hospice of Cleveland Dollar Bank Kathleen B. Fenner Amanda P. Huffman Geraldine Keator Mark Kikel Patricia M. Matzinger McKesson Medical-Surgical Gail McPeake Carol Morton Ohio State Landscaping St. Albert the Great Catholic Church Sultanas of Mahdi Caravan, No. 142 Julie A. Thomas

Gifts of $250 to $499 Anonymous Laura Becka

Michael Borchert Teresa E. Bruns

Bulldog Office Products Butler Woodcrafters Inc. CDW Government Inc.

Cleveland Cavaliers Cleveland Play House

Jane A. Coil Jerome A. Colosimo

Melody Coniglio Country Pure Foods Dominique Dansby

Derrick Daulton Robert M. de la Cruz

Jerry DeLiberato Benitha S. Garrett

Hugh Ginley John Gnatowski

Elizabeth Hess Andrew D. Kinnear

David Laubenthal Medline Foundation

Miceli’s Cheese Joseph B. Miller

Lina Monteleone Gary Ravetto & William Sutton

Don Schuele Elizabeth M. Shutelock

Thomas D. Smalley Carol Smith

Michelle C. Smith Theresa Swinehart Diana Talley-Miller

John M. Tezie Jason L. Umstot

Tamla M. Varner Joann Watterson

Robert L. Weygandt

Gifts of $100 to $249 Lou Ann Ainger Arhaus Rita Barnes Daries Barringer Beverly Berdys Dave Boswell Learteresa L. Bradley Nicole M. Britt Dominique Brown Bruegger’s Bagels – Mayfield Heights Bruegger’s Bagels – North Olmsted Sheree Carroll Ronnie Chambers Phyllis Chisnell Michael J. Cleary Cleveland Metroparks Nicole M. Codner Marion Connerton Nelson Cook Janet Corbo Thomas Corbo Beverly Crumble Michelle Cunningham Martha DiLorenzo Liza M. DiRocco Dr. Raj Vij – Dentistry 4 Kidz Jane Duffy Jean Edmonds Brenda Escayg First Catholic Slovak Ladies Association

Carmen Gandarilla John M. Germaine Giant Eagle, Inc. Wanda Gleske Linda Goshay-Smith Cynthia Harris Andrea L. Heim Eileen Hessler Charlie Hill Shelly D. Hodge Lisa Hofmann Deborah M. Hopes Deborah G. Howard Jennifer M. Hudak Terence Isakov Barbara Jarjisian Rachel Jarrous Mildred Joes Norma Kaczmarek KHI BCI John Kikel John P. Kilbane Joseph B. Kilbane Lonnetta C. Kirk Gerri D. Knight Richard Kubiak Landesco Robert A. Leskovec Crystal Levert Shemale D. Lumpkins Kelly Maloney Mayfield Women’s Club Mercedes McDowell William McGregor Sharon L. McKenzie Vittorio Monteleone Linda Moskus Mina S. Nardi Georgean Nasky John P. Nolan Aaron Oliveri Larry Oliveri

Carriann Pafford Christine Piazza Carol PIetrowski

Tiffany Poole Sherece J. Randle

Reflections Auto Spa LLC Joel Reikowski

Delilah Rencher Retired Irish Police Society

Lawanda R. Robinson Victoria R. Rojack

Sandra Rosenfield Kimberly A. Russo

Latricia Rustin Richard L. Scott

Mireille Seo Lisa M. Sepulveda

Georgia A. Shabazz John Shutelock

Melody D. Smales Allen A. Smith

Janice Smith-Morrison

Heidi Spaeth Debra J. Stelmarski Dr. Gerald Strauss

Bill Sullivan Toya A. Talley

Chalet Thomas Kristen Todaro

Gena D. Underwood United Way

Shawn Vaughn Catherine A. Veverka

Kaneesha J. Wise Karen Wojtala

Kimberly M. Zarczynski

Gifts of $1 to $99 Zoe Adams Dara Adkinson Emmanual Akateh Mamie Alexander Bernadette Allen Tracie D. Anderson Lexcia Anthony Carol Arrington Joe Avella Michael Baird Elizabeth Bajusz Eric S. Baker Justin Barlock Glorene Bartley Quiana Baskin Mike Bass Omar Bawab Beck Center for the Arts Jasmin Beckwith Charess Bell Michelle Bell John Bertschler Callhan Bexfield Shonda Billingslea William Biscoff Alexandra Bollas Ann Bomberger Chivon M. Booker Ebony Booker Tatyana Borshov David Bound Lisamarie Bound Candi Bourn Jessica Brady Marianne Brdek Brecksville Laser Eye Center LLC LaWanna Bridges Chantavia Brown Elizabeth Brown James Brown

Tyneshia Brown Bruegger’s Bagels – Westlake Jacquelyn Burgio Sheila Burton Beverly Butler Donna M. Campbell Jacquila Cannon Dana Carson Wendy Catalano Janet Christopher Fran Clark Cleveland Browns Cleveland Indians Cleveland Public Theatre Daniel P. Coil Carrie Collier Paul Collins Vic Collova Kelly Companioni Milagros Coney Rebecca Conklin Yvonne Conwell Cherie Cook Patricia Corwin William Crafford Aretha Crawford Creekwood Golf Course Rebecca Crocker Tanisha Crockett Szusza Csepanyi David Culp Crystal Cummings Latasha Cummings Danielle Dage Dave & Busters, Inc. Cressida Davis Trevor Davis Wendy Dean Carol DeAngelis Sharon Dereschuk Theresa Diamond Warren Doblar

Michelle Dolan Tony Dolenc

Heather Donihoo David Dowdy

Matthew Downing Jamay Drake

Kathleen Dumond Zachary Dzurick

Earth Fare Mary Eberhardt Nichole Echko

Santacia Edmond Jamal Edwards

Kayaira Edwards Einstein Bagels

Dejah Elder William G. Eline

Jeffrey Faber Michael Fallon

Tray Fallon Amy Ferraro-Rodriguez

Fieldstone Farm Therapeutic Riding Center

Gail Finau Maura Finn

Anita Fleming Maria Florio

Gary S. Fluharty Danielle Focareto

Barbara Fox Bob Fox

Stephanie French Gale’s Westlake Garden Center

Frances M. Garrett Patrick Garritano Rosetta M. Gator

Amanda Genther Anthony Giangrande

Brandon Gill Katie Gill-Walko

Jennifer Ging Jason Gooden

Sharon L. Goodrum Alex Gorski

William Gottwald Jerri Grant Leta Gray

Toni R. Greer Angela M. Gregg

Derek Gregg Dera Grier

Tangela Grimes Louise Haggerty

Justin Hall Joelle L. Hanna

Carol Harnett William Harper

Elroy L. Harris Janine A. Harris

Kathryn A. Harris Brittaney Hatchette

Melissa Hazek Bill Head

Brent Heller Rebeca Higgins

Tressa Hill Norman C. Hives

Anquinette C. Hobbs Dede Hoerrle

Michele Holiday Heidi Holk

Shelisa N. Holmes Julius Horvath

Deborah Howard Sally Howell Brian Hoyer

Gina Huffman Joanne Huffman

Matthew Huffman Esther Hughes

Mandy Hyer Kimberly M. Iverson

Robin L. James Cherri Janos

Merrill Jarvis Destiny Jenkins Ann D. Jones Deb Karlovec Marsha Keetch Donna Kelly Nour Khanafsa Tracy Kichinka Yvonne M. King Richard Kingery Peggy Kmetz Dennis Kowalski Rachel Krava Noreen Kuban Barry Kuzmickas Laura Kuzmickas Jacqueline LaRue Lynnanne Latimer Vanessa Lee Riscianna L. Leonard Robbin G. Ligon Myisha Lockhart Jessica Love Shannon Lumpkin Sharyn Lumpkin Alecia Macfarlane Craig Majkut Karl Majors Pattie Mandula Patricia Marcuz Jacqueline Martin Alverna M. Matthews Patricia Maultsby Barbara J. Mays Philip Mazzocco

Tyrone T. McCall Nicole McClellan Luvennia McCoy Jeff McCrary Daquita T. McDowell Amy McGlynn Jonathan McGory Susan McGregor Ethan McPeake James Mellor Memphis Kiddie Park Eliesa Mendeluk Mary H. Merritt Michelle R. Meyer Kenya Mitchell Thomas Mone Betty Jo Mooney Shana Moose Matilda Moran Kathy Morris William L. Morrison Laura Morway Loretta A. Mosolovich Danyelle Muhammad Mweke Mwambo Maryanne Myers Les Netland Karen Nickerson Marian Noch Kimberly Nolasco Eva Novak Bonnie Nutt Amber Nyegran Denise Nyegran Kathleen O’Donnell Horton Joan Oliver Lynn Oliveri-Schultz Judith O’Malley Osiris Ortiz Outback Steak House Jessica Page Michael Palazzola

Denise Panchur Willett Parker-Wuttinansanti Charlene Pastura Conner Patton Jaime Paullin Cory Pearson Judy Perry Allison T. Petty Sashea Philpot Pickwick & Froclic Restaurant and Club Marlene Pierce Elaine Pinter Kristy Piper Koula Pipinias Meagan D. Pollard Sarah Polo Bill Poulos Linda Powers Courtney Preston Sheila Prevost Jauhara Primm Joseph Ramizrez Rosaline Ray Sylvia Redding Tammy Redinger Brandon L. Reese Brittany N. Reese Raecine L. Reeves Jermaine Reid Melissa Ricco Adrien Rivers Eugenia N. Robinson Angie Rohman Stacey Roll Dadison Rote Carol Roth Patricia M. Rupp Brian Rybak Mike Sablack DeAnn L. Sakacsi JulieAnna Santos Taylor Sardon

Henry H. Schultz Icysis M. Scott

Margo Scott Rachelle Shanahan

Eileen Sherman Paula Siefert

Loreen Simpson Abby Singletarry

Urszula Skotnicka Rosemary Sly

Sapphire C. Smith Terri Smith

Doug Sniezek Angelina Spencer

Diana Spradling Kimberly Spratt

St. Monica Seniors Angel Steel

Susan Sterling Heather Stevens Sandra Stewart

Karen Straka Molly Sullivan Victoria Suren

Cheryl Sutkaytis Nick Swingos

Kaelee Szep Nicholas Tanko

Afrika Taylor Arquatte Taylor

Jessica Taylor Elaine Thallner

Rick Thomas

Jannique Thompson Latarsha V. Thompson Marguerite Thompson

Jessica P. Thorne Raymond Timko

Today’s Business Products Transitions Unlimited

Andrea Tryon Bonnie L. Turmon

Teena Turnage Tori Valentine

Doriel Ward Ellen Watterson

Griffin Watterson Margaret Watterson

Sean Watterson Reba Watts-Ryan

Shamika White Aryel Whitley

James L. Widmar Rachel Wilkinson

Consuela Williams Rochelle Williams Crystal L. Wilson

Darmicka Wilson Latashia Wilson Monia R. Wilson Stacey M. Wolfe

Anita Woods Glen Workman Virginia Worthy

Natasha M. Wright Shannon Wright

Tim Wright Mary Lou Yanachik

Crystal E. Young Sara Young

Shannan J. Young Noelle Zaffle Kendra Zusy

OUR BOARD

page twenty

2013 Board of Directors

Chair Fred Watkins

Vice Chair

Todd Hays

Secretary | Treasurer

Melissa Majkut

Timothy R. Alberts Kate Fenner Josh Gordon Ethan McPeake Dr. Gerald Strauss Andy Kinnear

OUR EXECUTIVE CABINET

page twenty-one

President & Chief Executive Officer Diane Beastrom

Vice President of Programs & Organizational Learning

Jason Umstot

Vice President of Finance

Carol Morton

Vice President of Human Resources

Nancy Disbrow

Vice President of External Affairs

Gary Ravetto Vice President of Physical Resources

David Laubenthal Vice President of Government Relations

Joann Watterson

Vice President of Business Development Jerry DeLiberato

OUR DIRECTORS

Director, Organizational Learning

Teri Bruns

Director, External Affairs [Communication & Events]

Amanda Huffman

Director, Information Technologies

Cory Pearson

Director, Waiver Services

Patti Matzinger

Director, Koinonia Enterprises

Jennifer Hudak

Director, Health Services

Gail McPeake

Director, ICF | DD Programs

Lina Monteleone Workman Controller

Carriann Pafford

page twenty-two

WHERE YOU’LL FIND US

page twenty-three

OUR OFFICES

Main 6161 Oak Tree Blvd. Suite 400 Independence, OH 44131 Phone: 216-588-8777 Toll Free: 877-398-4770 Fax: 216-588-5670 Map it

Koinonia Enterprises [Career Centers] 1200 Resource Drive Brooklyn Heights, OH 44131 Phone: 216-741-6659 Fax: 216-741-6838 Map it 701 Beta Drive, Suite 5 Mayfield Village, OH 44143 Phone: 440-461-9718 Map it

page twenty-four

“ The service we render to others is really the rent we pay for our room on this earth. It is

obvious that man is himself a traveller; that the purpose of this world is not “to have and to

hold” but “to give and serve.” There can be no other meaning.”

Sir Wilfred T. Grenfell1865 to1940, was a medical missionary who devoted himself to improving the lives of the forgotten, weak and very poor.

“Colours of Life”

2014 marks our “Ruby Year” of service.