Annual Report - Canadian Museums Association · 4 CMA – Annual Report 2015 Values We value...

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2015 Annual Report

Transcript of Annual Report - Canadian Museums Association · 4 CMA – Annual Report 2015 Values We value...

2015

Annual Report

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VisionMuseums are valued public institutions that inspire understanding and encourage solutions for a better world.

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MissionThe CMA exists to advance Canadian museums to ensure meaningful connections with their communities by providing leadership, fostering a national museum community and increasing the value of museums to society.

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ValuesWe value enhancing the leadership skills of museum professionals at all levels to further the goals of the

CMA and the museum community.

LEADERSHIP:

INNOVATION: We support innovation for the Association and the community, and we seek different ideas and embrace new approaches to enhance the value of museums

in society.

SOCIAL BENEFIT: We believe that museums exist to achieve public good.

INCLUSIVENESS: We embrace inclusion by respecting diversity and seeking different perspectives and opinions.

COLLABORATION: We believe in the benefits of partnerships and working together

to bring greater strength to the community as a whole.

MEMBERSHIP: We value the participation of members, which strengthens our profession.

In April, the CMA unveiled its new Strategic Plan, which was close to three years in the making. The power of this new and revised vision is impressive. The results have been immediate and yet there is still more to come.

The Association launched new professional development opportunities and fine-tuned others. We saw an eight per cent growth in membership. We held several special conferences with rave reviews, including our recent Travelling Exhibition Symposium and Museum Enterprises Conference. The same positive results poured in for our advocacy activities, including Canadian Museums Day on Parliament Hill in January 2016.

We experienced an overflow of registrations to many of our recent events and it was more than difficult not being able to accept everyone. Our National Conferences have become extremely popular and well attended, with speakers waiting in the wings. Our communication platforms continued to be revised for effective outreach to members and the general public. Our plans for the future are equally impressive, and we balanced our budget once again!

Your association is thriving right now, even without any new funds from the federal government. We have become skilled at raising funds from the private sector in order to subsidize your costs for our many events.

2015 saw the election of a new majority Government for Canada. The CMA and many members played a significant role during the election campaign — securing positions from all major parties. The Liberal Party promised to increase funding for Young Canada Works in Heritage and double the investment in the Canada Council for the Arts, among many other initiatives to support our culture. The Conservatives responded to the CMA’s matching donations proposal with a $15 million per year pledge. The NDP, Bloc Québécois and Green Party all enthusiastically wanted to work with the CMA for a robust cultural community.

We know there is much more to be accomplished, many new partnerships to be made and other goals to be met, but we are well on that road forward.

We have a strong Board of Directors, and we wish to thank them for the energy, ideas and wisdom they brought to your association. Mostly, we want to thank you — our members — who have chosen to believe in the CMA. Thank you so very much.

Sincerely,

Manon Blanchette John G. McAvity, C.M.President Executive Director

New Strategic Plan, New Vision, New Achievements!

Manon Blanchette

John G. McAvity

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Museum professionals have the required information, tools and resources, and effective networks to connect with each other and the sector.

Goal 1:

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National Conference 2015 Public engagement… Not a trend, but the futureFresh ideas were shared in historic Banff, Alta., from April 13th to 17th, during the CMA National Conference, where museum professionals from across Canada discussed the limitless possibilities of public engagement done right. Delegates discussed how public engagement plays a vital role in museums and how cultural institutions make communities better places to live. Inspiring keynote addresses by Jack Lohman, Seamus O’Regan, Jasmine Palardy, Richard Sandell and Johann Zietsman kept people engaged in spite of the backdrop of Banff’s spectacular scenery.

Top two words used to describe the conference

n 80% — Professional

n 62% — Friendly

CMA 2015 Conference Attendance

Overall Satisfaction Level

Over 30 volunteers planned the conference and made it a success.“ ”

This project has been made possible in part by the Government of Canada.

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Johann ZietsmanJack Lohman Richard Sandell

Education Sessions

Guided walking tour.

Snowshoeing in Banff National Park.

Study Tours

Speakers

Jasmine Palardy

Over 344 participants.“ ”

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John G. McAvity, CMA Executive Director.

Reception at the Whyte Museum of the Canadian Rockies.

Evening Events

Delegates at the CMA Closing Banquet.

Learning to dance at the Wild Bill’s Legendary Saloon.

Reception at the 2016 Halifax Conference reveal.

Delegates at the Opening Ceremony.

Delegates at the Awards Ceremony.

Over 40 professional development sessions.“ ”

Museum Enterprises ConferenceThe business of running a museum or gallery is becoming an increasingly challenging task. The erosion of public funding means museums and galleries are expected to do much more with less. They are expected to find new revenue streams, to make operations more efficient and to compete in an ever-changing, whiz-bang world. This complex environment signaled the need for a refocusing of the annual Museum Retail and Visitor Services Symposium. This is why the 2015 Museum Enterprises Conference covered a broader range of topics, including revenue generation, development and fundraising, retail and food operations, visitor services, admissions, membership, rentals, and special events. The Conference was held at the Hilton Toronto Hotel, Ont., from January 22nd to 24th with over 73 delegates. 62 per cent were first time participants and their satisfaction level was an average of 85 per cent. 87 per cent of the participants indicated the sessions were pertinent to their job and the knowledge gained will be applied to their own work.

Travelling Exhibition SymposiumThe first Travelling Exhibition Symposium took place on December 2nd and 3rd in Gatineau, Que. The professional development symposium included many presentations, case studies and discussions. Museum professionals who participated in this maiden edition found answers to the question “why travel?” As an added bonus, delegates also attended the opening of the Vikings exhibition at the Canadian Museum of History. There were 86 participants overall with an average of 83 per cent overall satisfaction level. 90 per cent of the participants indicated that the Symposium led to an improvement in their knowledge, skills and/or practices.

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Communications

Power Your Membership, Gain A Fresh Perspective and Stay Connected With Us!We moved many of our membership administration services online, making interaction between members and CMA staff a breeze. Our new website, www.museums.ca, quickly became a vital component of the online information hub on the Canadian museum sector, with information highlighted on the homepage in the form of news releases, events and social media posts.

Ideas that challenge the norm, a fresh point of view and relevant discussions were featured in our biweekly electronic newsletters, communiqués, bimonthly Muse magazines and blog posts. Special Conference newsletters were distributed every other week in the two months leading up to the 2015 National Conference.

Our social media communications grew quickly, both in reach and in the type of platforms we use to engage members and the general public. Promotion of our activities and services reached new digital heights and unveiled new opportunities for cross-promotion with partners, provincial and territorial museum associations.

Members continued to receive informative daily news clippings. The News Clipping Service is essential to our outreach efforts, with over 200 clippings produced by CMA staff.

Special Student Issue of MuseWe are proud to have partnered with the museums studies and graphic design programs at the Université du Québec en Outaouais (UQO) in Gatineau, Que., to develop and produce a special student issue of Muse magazine. The March-April 2015 issue was entirely developed and designed by students and professors from UQO, under the supervision of the CMA’s communications team. The collaborative partnership, integrated in the students’ curriculum, created a unique learning experience where students could share their ideas, opinions and accomplishments. The experience will be repeated in the future with other universities and colleges across Canada.

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Muse Magazine — More than 2,000 Readers!

These publications have been made possible in part by

the Government of Canada.

CMA Bursary ProgramCanadian museum professionals, students and volunteers who wish to attend professional development activities rely on CMA bursaries for financial assistance. There are three types of professional development bursaries — Conference, Emerging and Mid-Career. Thanks to the support of the Department of Canadian Heritage, a total of 97 bursaries were distributed to museum professionals and volunteers, from April 1st, 2014 to March 31st, 2015.

This project has been made possible in part by the

Government of Canada.

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Young Canada Works

Sixteen recent post-secondary graduates launched their careers in the heritage field through Young Canada Works at Building Careers in Heritage. They were hosted at the following organizations:

RBC Foundation Museum Mentorship ProgramThe CMA would like to thank the RBC Foundation for its continued support of the RBC Foundation Museum Mentorship program. With the RBC Foundation’s renewed commitment to young museum professionals through its support of the CMA, two emerging museum professionals were matched with mentors in 2015. At the Whyte Museum of the Canadian Rockies, Brittany Watson worked with rare photographic processes and related objects found in the Peter and Catharine Whyte collection. Kirsten Christopherson worked in collections management at the National Music Centre and witnessed specialized processes for managing a collection of living instruments — instruments that are maintained in playable condition for interpretation and performances.

Young Canada Works in Heritage Organizations is a program offering summer and short-term work experiences for students (aged 16 to 30) wanting to learn about Canada’s cultural heritage, while earning money to continue their studies.

l Beaty Biodiversity Museum, University of British Columbia, BC

l Canadian Centre for Architecture, QCl Centre d’exposition de l’Université de

Montréal, QCl Corporation Philippe-Aubert-de-

Gaspé, QCl Diefenbunker, Canada’s Cold War

Museum, ONl Eyelevel Gallery Society / Eyelevel

Gallery, NSl Grey Roots Museum & Archives, ONl Glengarry Pioneer Museum, ONl Heritage Hillsborough Inc., NB

l Justina M. Barnicke Gallery, ONl Maharaja Sawai Man Singh II

Museum, Jaipur, India (sponsored by the Commonwealth Association of Museums, AB)

l McCord Museum of Canadian History, QC

l McMichael Canadian Art Collection, ON

l Museum of Ontario Archaeology, ONl Port Dover Harbour Museum, ONl Yukon Historical & Museums

Association, YT

More than 750 museums and heritage organizations across Canada.

1,325 positions across the country.

$5,6 million in program funding.

This project has been made possible in part by the Government of Canada.

Insurance ProgramAfter more than 20 years as chair of the CMA Insurance Committee, Sonja Tanner-Kaplash, PhD, resigned in the summer of 2015. Sonja’s commitment over the years was greatly appreciated. The new chair of the Insurance Committee is John Ryerson.

The CMA’s Insurance Committee ensures that CMA members have access to the best and most appropriate coverage available, while leveraging group buying power to provide competitive rates. The CMA’s insurance program provides coverage for collections, special exhibitions and loans, general liability, and directors and officers, as well as home and auto insurance, and health care coverage for CMA members and employees. The CMA works with Marsh Canada, Ecclesiastical Insurance Office plc, XL Insurance Company Ltd., and GroupHEALTH Solutions to provide quality insurance coverage to CMA members and staff.

Museums are integral public places.

Goal 2:

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Celebrating ExcellenceIt is with pride and honour that every year the CMA celebrates outstanding achievements in the museum sector by recognizing projects and museum professionals of exceptional caliber within different categories. These recognitions could not be made without the help of benevolent museum professionals who generously volunteer their time and knowledge to evaluate nominations as part of an award committee. The selected recipients received their awards Wednesday, April 15th at the Fairmont Banff Springs Hotel in Banff, Alta., during the 68th CMA National Conference. A total of seven awards were presented.

Awards of Outstanding Achievement

ConservationConstruction of New Collections Reserve, Musée des maîtres et artisans du Québec (QC)

This Award is made possible thanks to the generous support of Yosef Wosk, OBC.

EducationMind’s Eye Project, Aanischaaukamikw — Cree Cultural Institute (QC)

ExhibitionsMuseums with less than $1M annual operating budgetRoll on Columbia: Exploring the Landscape and Culture of the Columbia River Treaty, Touchstones Nelson: Museum of Art and History (BC)

Museums with annual operating budgets over $1MLake Winnipeg: Shared Solutions, The Manitoba Museum and the International Institute for Sustainable Development (MB)

New MediaAce Academy, Canada Aviation and Space Museum (ON)

ResearchQuartiers disparus : Red Light, Faubourg à m’lasse, Goose Village, Les Éditions Cardinal, Centre d’histoire de Montréal in collaboration with Laboratoire d’histoire et de patrimoine de Montréal de l’UQAM and the Archives de la Ville de Montréal (QC)

Odanak Fort: The Past Revisited, Musée des Abénakis (QC)

Conservation Pierre Wilson. Photo: Craig Richards, 2015 © CMA/AMC

EducationSarah Pashagumskum. Photo: Craig Richards,

2015 © CMA/AMC

Exhibition, Museums with less than $1M annual operating budget: Eileen Delehantly Pearkes, Leah Best, Deborah Thompson. Photo: Craig Richards, 2015 © CMA/AMC

Exhibition, Museums with annual operating budgets over $1M: Scott Young. Photo: Craig Richards, 2015 © CMA/AMC

New Media Alex Benay. Photo: Craig Richards, 2015 © CMA/AMC

ResearchMichelle Bélanger.

Photo: Craig Richards, 2015 © CMA/AMC

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Museum Volunteer Award Bruno Paul Stenson was celebrated for his dedication to the Redpath Museum, McGill University (QC).

Langley Centennial Museum’s docent team (BC) received an honorable mention.

This Award was presented in partnership with the Canadian Federation of Friends of Museums

Award of Distinguished ServiceRuth Bitner, Paule Renaud and Joy Davis, PhD, were recognized for remarkable careers and contributions to the advancement of the Canadian museum community.

Ruth Bitner Paule Renaud Joy Davis, PhD

Peter Tulumello, Langley Docent Team. Photo: Craig Richards, 2015 © CMA/AMC

Sharilyn Ingram and/et Claudette Leclerc. Photo: Audrey Vermette, 2015 © CMA/AMC

Michel Côté, Musées de la civilisation. Photo: Craig Richards, 2015 © CMA/AMC

Governor General’s History Award for Excellence in Museums: History Alive! The Musqueam Indian Band, the Museum of Anthropology at the University of British Columbia, the Museum of Vancouver and the University of Waterloo were presented the fifth annual History Alive! Award for their collaborative exhibition c̓əsnaʔəm, the city before the city, which shined a spotlight on Vancouver’s historic and contemporary Indigenous cultural landscape.

The outstanding project used a variety of innovative techniques and technologies to connect visitors with one of the largest ancient village and burial sites upon which Vancouver was built. The multidisciplinary exhibition presented the history of the ancient village in a unique way as the visitor journeys through three distinct sites.

The MUSO: Musée de société des Deux-Rives received an honourable mention for its project MoCo: L’étoffe d’une ville, as well as the Royal BC Museum for its project Our Living Languages: First Peoples’ Voices in British Columbia.

The recipient and finalists attended the awards ceremony at Rideau Hall on October 16th in the company of His Excellency the Right Honourable David Johnston, Governor General of Canada.

Presented in partnership with

ICOM Canada’s International Achievement AwardMichel Côté, executive director of the Musées de la civilisation, was the 2015 recipient for his contributions to museology in Canada and internationally. The Award pays tribute to a museum professional who played a significant role in museology on the Canadian and international stage, and fostered partnerships between the two.

Fellows of the CMAClaudette Leclerc was appointed as CMA Fellow, the highest form of recognition bestowed by the CMA, for her tireless dedication to the work of the Association and to museums.

Generously supported by

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Cultural Access Pass

Exploring Social IssuesAs part of the CMA’s strategic objective to create opportunities for national discussions on the role of museums in such social issues as climate change, health care and youth at risk, we have been working with experts and stakeholders from the museum community and other organizations to explore these complex issues. The CMA organized a discussion on climate change in April 2015 with Robert Janes, issued a statement that all museums should embrace and welcome Canada’s new refugees, and is in discussions with the Assembly of First Nations and the National Association of Friendship Centres.

Expanding Our ReachTakingITGlobal - Explore150The CMA continued its successful partnership with TakingITGlobal to increase youth engagement in museums and historical sites. Explore150 is an interactive app and website that encourages youth to visit museums and heritage sites, and engages them in interactive quests on their mobile devices while there. The program was featured in the January-February 2015 issue of Muse magazine and the CMA took part in Explore150’s activities during Canada Day. Visit www.explore150.ca to learn more about the program.

Partnerships

The Cultural Access Pass (CAP) program continued to grow in 2015, thanks to the incredible work of the Institute for Canadian Citizenship (ICC). The Pass, which provides access to more than 1,200 cultural institutions for new

Canadian citizens, includes over 100,000 members.

Visit www.icc-icc.ca/en/cap/ to learn more about the program.

Jennifer Corriero (right), executive director of TakingITGlobal, with two of Explore 150 volunteers at the July 1st festivities. Photo: Audrey Vermette, CMA.

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Key Issues:

Museums have the financial resources and community support to do their work.

Goal 3:

Increasing Opportunities for our Country’s YouthMuseums provide stimulating opportunities for youth to get started on the right career path, thanks to summer jobs and internships made available through the Young Canada Works in Heritage program. The program is however highly over-subscribed, with 80 per cent of internships and 50 per cent of summer job applicants being turned down. We have asked for a $5 million increase per year, which would create close to 1,000 new jobs and internships for Canada’s youth.

Building Strong Cultural Policies and ProgramsMuseums have been neglected for years. The federal government offers support to some of Canada’s 2,600 museums through a variety of important, although very modest, funding programs. These programs have been subject to many cuts over the years. We have recommended the development of a new National Museum Strategy and a review of the complete suite of Department of Canadian Heritage programs, including the Museums Assistance Program (MAP) and others.

Investing in Museums’ SustainabilityMuseums must diversify their revenue sources. Philanthropy currently represents only nine per cent of museum revenues. Studies show that matching donation programs are a powerful incentive for new donors to come on board, as well as for existing private donors to increase their donations. By investing $50 million per year in a federal program that matches every new dollar donated to museums for a five-year period, revenue sources from private donations will increase from nine per cent to 15-20 per cent

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New Minister of Canadian Heritage, the Honourable Mélanie Joly spoke to the participants of Canadian Museums Day on Parliament Hill. Photo: Mafoya Dossoumon

Federal Election 20152015 was an important year for government relations, with a federal election in October and the swearing-in of a new Government in November. As part of the election campaign, the CMA developed and made available to all of its members an Election Toolkit to help raise awareness of museums during the electoral campaign. We engaged major parties’ leaders by asking them about their party’s heritage and culture platform, and published the answers and important updates on the CMA website. The CMA welcomed and officially congratulated our new Minister of Canadian Heritage, the Honourable Mélanie Joly. Because of the election, we postponed our annual Canadian Museums Day on Parliament Hill to January 2016 in order to welcome the new members of Parliament and share with them the importance and impact of Canadian museums to society.

Speaking for Canada’s MuseumsAdvocacy is at the heart of the CMA’s mission. We are a frequent participant before Parliamentary committees and regularly meet with members of Parliament, ministers and other officials. We are grateful for the good and open relationship we have with parliamentarians and with senior Government officials. The CMA submitted recommendations for Economic Action Plan 2015 and participated in the Federal Budget presentation in April to ensure CMA members were promptly informed of new funding opportunities and impacts to the cultural sector.

Canada 150The 150th anniversary of Confederation has been a priority for the CMA since April. Following the Government of Canada’s launch of the Canada 150 Fund in April, the CMA led a series of meetings with a special consultative committee and creative agency, and submitted a special national signature initiative for the museum sector. The Canada Kids project received preliminary approval but with very limited funding. We are continuing to explore ways to undertake this important national project to engage more Canadians with their heritage and culture, to improve the perception of museums as dynamic community centres, and to build a legacy over many years to come.

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The CMA is the respected, valued and trusted national leader in the museum community.

Goal 4:

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A New Strategic PlanThanks to the diligent work by the CMA’s strategic planning committee, Board of Trustees, stakeholders and staff, we are happy to report that the CMA’s new three-year Strategic Plan (2015-2018) was presented to and approved by members in April 2015, in Banff, Alta. This new Plan encompasses our own and member priorities over the next few years, and reflects the changing nature of the sector. The plan is available on the CMA website.

Wholesale Consortium ProgramThanks to continued growth and participation in the CMA Wholesale Consortium Program, the range of products offered has been further developed and expanded. Product offerings include environmentally friendly bags, textiles, bone china mugs, jewellery and souvenir items. Institutions have the opportunity to grow revenue and increase visibility within their communities.

Museums Foundation of CanadaThe Museums Foundation of Canada (MFC) was established in 1994 and is a registered charity. The MFC supports the Barbara A. Tyler Award in Museum Leadership, the Dr. Shirley L. Thomson Young Curators Award and the Fellows Lecture at the CMA National Conference. The Foundation continues to receive donations or bequests to support eligible projects.

Expo 2015Held during the CMA National Conference in Banff, Alta., Expo 2015 showcased more than 30 exhibitors. The tradeshow featured a variety of products and services, including transportation, information technology, lighting, design, publishing and insurance.

MarketingThe CMA offers a range of advertising opportunities for suppliers to the museum sector. Opportunities include: exhibiting and sponsorship at symposia and conferences; advertising in Muse magazine; and, advertising on our website and in our bi-weekly electronic newsletter sent to 2,600 members.

Provincial and Territorial Museum AssociationsThe CMA’s ongoing dialogue and collaboration with provincial and territorial museum associations continues to be a key factor in the growth of the Canadian museum sector. The CMA organized a national meeting in Banff, Alta., in April 2015 which included a special session by Robert Janes on Museums and Social Issues, and a discussion on major trends and issues facing the Canadian museum sector. CMA staff also participated in some of the provincial and territorial associations’ conferences throughout the year.

Investing in Student DevelopmentThe CMA continued its successful partnership with Carleton University’s School of Journalism & Communication (Ottawa, Ont.) by hosting 12 interns throughout the year. Interns gained firsthand experience in working on Muse magazine’s development, as well as contributing to the CMA’s various communications platforms, including writing articles for Muse magazine, and the CMA newsletter and blog. The CMA also welcomed Annie Lapointe, a museum studies student from the Université du Québec en Outaouais (Gatineau, Que.), who completed a four-month research internship (January to April 2015). Annie undertook a comprehensive research on the status of educational programs in Canadian museums (variety, structure, resources, etc.), which will be published on the CMA’s website as a free member resource. The CMA was honoured to celebrate the academic achievements of museum studies students through special awards. Congratulations to Katherine Anne Hannemann from the University of Toronto (Toronto, Ont.) and Anne Rawn from Algonquin College (Ottawa, Ont.).

Members of the PACART team at the CMA Expo 2015. Photo: CMA

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Welcoming a New Partner: The Royal Canadian Geographical Society

Nominations CommitteeNancy Noble, past president of the CMA, chaired the Nominations Committee. In order to secure a strong and dynamic Board, the Canadian Museums Association periodically seeks the input of members, in recommending potential Board candidates, through a call for input. The Nominations Committee reviewed our current Board members and their terms, determining that there are currently no vacancies on the Board for 2016. A call for input was therefore not issued this year.

The members of the 2016-2017 Nominations Committee have been:

l Nancy Noble (CMA Past President), Museum of Vancouver, Vancouver, BC

l Barb Cameron (CMA Director), Prince of Wales Northern Heritage Centre, Yellowknife, NT

l Mary Bradshaw, Yukon Arts Centre Public Art Gallery, Whitehorse, YT

l Benoît Légaré, Montreal, QC l Anita Price, Association of Nova Scotia Museums, Halifax, NSl John G. McAvity, CMA Executive Director, Ex Officio

Giving BackWe continued our tradition of supporting the Ottawa Food Bank in 2015. CMA staff donated food and over $300 over the course of the holiday food drive.

We are proud to have signed a collaborative agreement with the Royal Canadian Geographical Society (RCGS) to partner on joint ventures and initiatives. Their Canadian Geographic magazine, the third largest circulation magazine in Canada, often features science and nature museums from across Canada. CEO John G. Geiger, COO and Publisher Gilles Gagnier and Director, Production Mike Elston took part in a special reception in honour of Canadian Museums Day on January 26, 2016, which included one of the Society’s huge maps of Canada, specially featured for the event.

International CommitteesThe CMA continued its support of the International Council of Museums (ICOM), our international body, through various means. In addition to providing administrative assistance to the ICOM Canada national committee, the CMA’s director of programs and public affairs is currently serving as vice-president of the Board of Directors. The CMA’s executive director is also very active in ICOM, especially with the Standing Committee on Legal Affairs.

GovernanceThe CMA Board of Directors met several times in 2015 to govern the Association’s affairs and policies. In-person meetings were held in Banff, Alta., and Ottawa, Ont., in addition to several conference calls.

The members of the CMA Board of Directors for 2015-2016 have been:

l Manon Blanchette (President), Montreal, QCl Nancy Noble (Past President), Vancouver, BCl Karen Bachmann (Vice-President), Timmins, ONl Gerry Osmond (Vice-President), St. John’s, NLl Susan Burrows-Johnson, Lethbridge, ABl Barb Cameron, Yellowknife, NTl Jane Fullerton, Saint John, NBl Jack Lohman, Victoria, BCl David Marskell, Kitchener, ON

CEO John G. Geiger, COO and Publisher Gilles Gagnier, and Director, Production Mike Elston. Photo: Martine Ménard.

Compliance and Risk Management CommitteeThe CMA’s Compliance and Risk Management Committee is responsible for the monitoring of the CMA’s policies and any potential risks, as well as the CMA’s compliance with various federal and provincial requirements. The Compliance and Risk Management Committee also fulfills the role of audit liaison. These responsibilities include participating in meetings with the auditor as required, reviewing the CMA audit and management letter, and providing recommendations. The Compliance and Risk Management Committee fulfilled their duties in 2015.

FinancesWe are pleased to report that the CMA ended its 2015 fiscal year with a small surplus. The implementation of new software in 2014 continued to improve our ability to track, follow-up and collect payments for both membership and events. The ecommerce suite available within the system has also enabled the CMA to accept online donations, as well as to process online orders for resources through the CMA bookstore. The CMA entered into a partnership with Elavon Canada for our payment processing. This greatly reduced our percentage fee on processing payments. This service, with the same reduced processing rates, is also available as a member benefit. The CMA’s annual donation campaign for 2015 raised funds to sponsor five emerging professionals to participate in the 2016 National Conference being held in Halifax, N.S.

Library and Archives Canada Stakeholders/Forum, November 12, 2015.

Membership

Our membership department continued to focus its efforts towards member recruitment, retention, participation and satisfaction in 2015. This was the first full year following the implementation of significant improvements aimed at enhancing the membership experience. We received positive feedback regarding the new plastic membership cards introduced in 2014. Additionally, following the launch of the new interactive membership software, the department allocated resources to connect with current members and also spent time cleaning database records. Following the database clean up, CMA membership ended the year slightly below 1,600 active members, while continuing to maintain strong revenues. CMA membership includes individual, institutional, corporate, student and non-paying memberships (Fellows, complimentary, staff and honorary). We also welcomed a high number of new members, with more than 120 new members joining the CMA in 2015. Our dedicated membership base is a strong indication that our members recognize the value of investing in an annual CMA membership.

Representing the Museum CommunityVarious CMA Board and staff representatives were quite active this past year representing the Association and the Canadian museum community in meetings, conferences, symposia and committees, discussing the importance of museums to society and sharing our recommendations to increase museum engagement and sustainability. Some of the events included: the Visual Arts Alliance meetings; Department of Canadian Heritage focus groups; Advisory Committee representation for the Montréal, plaque tournante des échanges cultural project; Reframing the Cultural Policy Dialogue symposium; meeting of the national Arts Service Organizations; and, the American Alliance of Museums, among many more.

Opening of the Currie Dinosaur Museum with Dan Aykroyd and CMA’s John McAvity.

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Member Participation 2015

CMA Board of Directors 2014-2015Manon Blanchette (President), Montreal, QCNancy Noble (Past President), Vancouver, BCKaren Bachmann (Vice-President), Timmins, ONGerry Osmond (Vice-President), St. John’s, NLSusan Burrows-Johnson, Lethbridge, ABBarb Cameron, Yellowknife, NTJane Fullerton, Saint John, NBJack Lohman, Victoria, BCDavid Marskell, Kitchener, ON

CMA StaffJohn G. McAvity, C.M., D.Litt, CAE, Executive

DirectorRichard Archibald, Information Services

CoordinatorLaura Beks, Program Officer, Young Canada Works

in Heritage OrganizationsAdèle Brazeau-Feeley, Administrative Officer,

Bursaries and AwardsIsabelle Carrier, Program Coordinator, Young

Canada Works in Heritage OrganizationsMartine Chenier, Editor, Muse MagazinePamela Cook, Manager, Young Canada WorksErin Doiron, Manager, Membership DevelopmentMafoya Dossoumon, Manager, CommunicationsSarah Drumm, Program Officer, Young Canada

Works in Heritage OrganizationsJessica Ellison-Doody, Program Coordinator,

Young Canada Works at Building Careers in Heritage

Stephanie Jacques, Program Officer, Young Canada Works in Heritage Organizations

Sue Lamothe, CAE, DFA, Director, Finance and Operations

Léanne Leclerc, Program Officer, Young Canada Works in Heritage Organizations

Linda McConnell, Production AssistantLeah Nyman, Program Officer, Young Canada

Works in Heritage OrganizationsAlice Price, Finance AssistantSue-Ann Ramsden, Director, Museum Enterprises

(Contract)Audrey Vermette, Director, Programs and

Public AffairsAlison Ward, Membership Assistant

CMA Fellows (FCMA)Sharilyn J. Ingram (President), Grimsby, ON (2005)Patricia J. Bovey (Secretary), Winnipeg, MB (2013)Jann LM Bailey, Kamloops, BC (2008)Bill Barkley, Victoria, BC (1996)Brenda Berck, Vancouver, BC (1995)René Binette, Montreal, QC (2013)Janet M. Brooke, Montreal, QC (2011)Catherine C. Cole, Edmonton, AB (2014)Yves Dagenais, Candiac, QC (2002)Victoria Dickenson, Toronto, ON (2005)Joanne DiCosimo, Gatineau, QC (2008)Nancy E. Dillow, North York, ON (1981)Dorothy Duncan, Orillia, ON (1988)Colin C. Eades, Ottawa, ON (2012)Morris Flewwelling, Red Deer, AB (2000)Daniel T. Gallacher, Kelowna, BC (2011)Tom Hill, Ohsweken, ON (1997)Nancy L. Hushion, Roques, France (1988)Robin Inglis, Surrey, BC (2000)Robert Janes, Canmore, AB (2002)Linda Jules, Kamloops, BC (2005)Pierre Lachapelle, Verdun, QC (1982)Hélène Lamarche, Lachine, QC (2001)Johanne Landry, Montreal, QC (2004)Claudette Leclerc, Winnipeg, MB (2015)Philippe Mailhot, Winnipeg, MB (2013)Carol Mayer, Vancouver, BC (2004)René Rivard, Outremont, QC (2002)Eric J. Ruff, Yarmouth, NS (2001)Martin Segger, Victoria, BC (1999)Candace Stevenson, Halifax, NS (2001)Sonja Tanner-Kaplash, Victoria, BC (2004)J. Lynne Teather, Fonthill, ON (2013)Jean Trudel, Montreal, QC (1995)Guy Vadeboncoeur, Deux-Montagnes, QC (2004)Philip R. Ward, Salt Spring Island, BC (1985)Calvin J. White, Aurora, ON (2012)William J. Withrow, Toronto, ON (1983)

CMA Board NominationsNancy Noble (CMA Past President), Museum of

Vancouver, Vancouver, BC Barb Cameron (CMA Director), Prince of Wales

Northern Heritage Centre, Yellowknife, NTMary Bradshaw, Yukon Arts Centre Public Art

Gallery, Whitehorse, YT Benoît Légaré, Montreal, QCJohn G. McAvity, Canadian Museums Association,

Ottawa, ON Anita Price, Association of Nova Scotia Museums,

Halifax, NS

CMA Legal AdvisorsGlen Bloom, Senior Counsel, Intellectual Property,

Osler, Hoskin & Harcourt LLP, Ottawa, ONArthur Drache, Drache Aptowitzer LLP,

Ottawa, ONDavid Law, Partner, Gowlings Employment and

Labour Law Group, Ottawa, ON

CMA Compliance and Risk Management CommitteeNancy Noble (Chair; CMA Past President), Museum

of Vancouver, Vancouver, BCMonique Horth, Canada Science and Technology

Museums Corporation, Ottawa, ONSue Lamothe, Canadian Museums Association,

Ottawa, ONJohn G. McAvity, Canadian Museums Association,

Ottawa, ONGerry Osmond (CMA Vice-President), Provincial

Historic Sites, Department of Tourism Culture and Recreation, St. John’s, NL

Insurance CommitteeJohn Ryerson (Chair), Toronto, ONSue Lamothe, Canadian Museums Association,

Ottawa, ONJohn G. McAvity, Canadian Museums Association,

Ottawa, ONGillian Pearson, Toronto, ONRobert Steven, Toronto, ON

Museums Foundation of Canada — Board of DirectorsArthur Drache (Chair), Drache Aptowitzer LLP,

Ottawa, ONSue Lamothe (Secretary, non-voting), Canadian

Museums Association, Ottawa, ONJoan Goldfarb, Toronto, ONRobert Laidler, Museums Foundation of Canada,

Niagara-on-the-Lake, ONJohn G. McAvity, Canadian Museums Assocition,

Ottawa, ONDavid P. Silcox, Toronto, ONYosef Wosk, OBC, Vancouver, BC

25CMA – Annual Report 2015

2016 National Conference Planning CommitteeMarie Chapman, Canadian Museum of

Immigration at Pier 21, Halifax, NS Jane Fullerton (CMA Director), New Brunswick

Museum, Saint John, NB Robert Laidler, Museums Foundation of Canada,

Niagara-on-the-Lake, ON Sue Lamothe, Canadian Museums Association,

Ottawa, ON Maggie MacIntyre, Nova Scotia Museum,

Halifax, NS Robin Metcalfe, Saint Mary’s University Art Gallery,

Halifax, NS Shannon Parker, Art Gallery of Nova Scotia,

Halifax, NS Anita Price, Association of Nova Scotia Museums,

Halifax, NS Sue-Ann Ramsden, Canadian Museums

Association, Ottawa, ON Rick Sanderson, Naval Museum of Halifax,

Halifax, NSStephanie Smith, Nova Scotia Museum, Halifax, NSAudrey Vermette, Canadian Museums Association,

Ottawa, ON

2016 Museum Enterprises Conference Planning CommitteeChantal Demers, Canadian Museum of History,

Gatineau, QC Cindy Desrochers, Saint-Boniface Museum,

Winnipeg, MB Nancy Helmers, Art Gallery of Burlington,

Burlington, ON Robert Laidler, Museums Foundation of Canada,

Niagara-on-the-Lake, ON Sue Lamothe, Canadian Museums Association,

Ottawa, ON Connie MacDonald, Royal Ontario Museum,

Toronto, ONVanessa McBay, The Rooms Corporation, St.

John’s, NL Sue-Ann Ramsden, Canadian Museums

Association, Ottawa, ON Michael Wallace, Theatre Museum Canada,

Toronto, ON

2015 Travelling Exhibition Symposium Planning CommitteeDany Brown, Musées de la civilisation, Quebec

City, QC Lauren Cameron, Canadian Museum of History,

Gatineau, QC Helen De Roia, Library and Archives Canada,

Ottawa, ONValerie Grassi, Canadian Museum of History,

Gatineau, QC Melanie Kjorlien, Glenbow Museum, Calgary, AB Robert Laidler, Museums Foundation of Canada,

Niagara-on-the-Lake, ON Sue Lamothe, Canadian Museums Association,

Ottawa, ON Louise-Anne Laroche, Bank of Canada Museum,

Ottawa, ON Julie Leclair, Canada Science and Technology

Museums Corporation, Ottawa, ON David Marskell (CMA Director), THEMUSEUM,

Kitchener, ON Susan Neale, Peterborough Museum & Archives,

Peterborough, ON Sue-Ann Ramsden, Canadian Museums

Association, Ottawa, ON Jane Sirois, Canadian Conservation Institute,

Ottawa, ON Audrey Vermette, Canadian Museums Association,

Ottawa, ON

Muse Editorial BoardJann LM Bailey (Chair), FCMA, Kamloops Art

Gallery, Kamloops, BCAnne Chafe, The Rooms Provincial Museum, St.

John’s, NLKatie Cottreau-Robins, Nova Scotia Museum,

Halifax, NSTodd Janes, Latitude 53 Contemporary Visual

Culture; Artist-Run Centres and Collectives Conference, Edmonton, AB

Aude Porcedda, Musée de la civilisation, Quebec City, QC

Anne Rawn, Museum of Contemporary Canadian Art, Toronto, ON

Award Committees

CMA Awards of Outstanding Achievement

David P. Silcox (President), Toronto, ONKaren Bachmann (CMA Vice-President), Timmins

Museum: National Exhibition Centre, Timmins, ON

Patricia J. Bovey, FCMA, Winnipeg, MBVictoria Dickenson, FCMA, Toronto, ONRené Rivard, FCMA, Outremont, QC

CMA Fellows and Award of Distinguished Service

Sharilyn J. Ingram (Co-President), FCMA, Grimsby, ON

Gerry Osmond, (Co-President; CMA Vice-President), Provincial Historic Sites, Department of Tourism Culture and Recreation, St John’s, NL

Jann LM Bailey, FCMA, Kamloops Art Gallery, Kamloops, BC

Patricia J. Bovey, FCMA, Winnipeg, MBJoanne DiCosimo, FCMA, Gatineau, QCChantal Fortier, Ottawa, ONPhilippe Mailhot, FCMA, Winnipeg, MBJohn G. McAvity, Canadian Museums Association,

Ottawa, ON

ICOM Canada’s International Achievement Award

Audrey Vermette (Chair), Canadian Museums Association, Ottawa, ON

Ryan Dodge, Royal Ontario Museum, Toronto, ONMarie Lalonde, Ontario Museums Association,

Toronto, ONElka Weinstein, Ministry of Tourism, Culture and

Sport, Government of Ontario, Toronto, ON

Museum Volunteer Award

Linda Graiff, Westmount, QCRichard Lindo, Ottawa, ONSylvie Morel, Oxford Mills, ONDennis Moulding, Nava, ONMarie Senécal-Tremblay, Montreal, QC

Governor General’s History Award for Excellence in Museums: History Alive!

Anne Chafe, The Rooms Provincial Museum, St. John’s, NL

Andrée Gendreau, Saint-Antoine de Tilly, QCLorne F. Hammond, Royal BC Museum,

Victoria, BCAdèle Hempel, The Manitoba Museum,

Winnipeg, MBJames Whitham, Canadian War Museum,

Ottawa, ON

Young Canada Works at Building Careers in Heritage Peer Review Committee 2014-2015Emmanuel Doucet, Cumberland Heritage Village

Museum, City of Ottawa, ONYasmeen El Azab, National Gallery of Canada,

Ottawa, ONGreg Spurgeon, Aboriginal Art Centre, Aboriginal

Affairs and Northern Development Canada, ON

26 CMA – Annual Report 2015

Young Canada Works in Heritage Organizations Peer Review Committee 2014-2015Lucy Alway, Department of Business, Tourism,

Culture and Rural Development, Government of Newfoundland and Labrador, St. John’s, NL

Dara Armsden, Art Gallery of Alberta, Edmonton, AB

Griffith Aaron Baker, Prairie Gallery Society, Grande Prairie, AB

Nathalie Barbe, Réseau du patrimoine gatinois, Gatineau, QC

William Baylis, Canada South Science City, Marion, ON

Rachael Berney, Hamilton Civic Museums, Hamilton, ON

Diane Blake, Museum of Toronto, Toronto, ONAlain Bourbonnais, Moulin seigneurial de Pointe-

du-Lac, Trois-Rivières, QCJordan Brennan, Museum London, London, ONIan Brumell, Cloyne and District Historical Society,

Cloyne, ONKayla Burry, The Rooms Corporation, Provincial

Archives Division, St. John’s, NLMadeleine Callaghan, Scarborough Museum,

Scarborough, ONEricka Chemko, Edmonton Heritage Council,

Edmonton, ABMelissa Collver, Waterford Heritage & Agricultural

Museum, Waterford, ONDerek Cooke, Ta’an Kwäch’än Council,

Whitehorse, YTMyriam Coulombe, Musée du Fjord, La Baie, QCPeter Crowell, The Argyle Township Court House &

Archives, Tusket, NSTerresa Ann DeMong, The Right Honourable John

G. Diefenbaker Centre, Saskatoon, SKIngrid Deon, Yarmouth County Museum and

Archives, Yarmouth, NSAlison Dingledine, Brockville Museum,

Brockville, ONDena Doroszenko, Ontario Heritage Trust,

Toronto, ONShanna Dunlop, London & Middlesex Heritage

Museum, London, ONDorothy Fabijan, Vascular Plant Herbarium,

Edmonton, ABCheryl Fraser, Royal Ontario Museum, Toronto, ONJudy Frotten, The Argyle Township Court House &

Archives, Tusket, NSMary Fulleman, Lunenburg County Historical

Society, NSRichard Gagnier, Montreal Museum of Fine Arts,

Montreal, QCAmanda Gamble, The Friends of Fort George,

Niagara-on-the-Lake, ONNancy Gareh, Art Gallery of Sudbury, Sudbury, ONKathy Gibler, Dr. Sun Yat-Sen Classical Chinese

Garden, Vancouver, BCRanjit Gill, Central British Columbia Railway and

Forestry Museum, Prince George, BC

Laura Gloor, Peace River Museum, Archives & Mackenzie Centre, Peace River, AB

Sarah Goulding, St. Stephen Chocolate Fest Inc.; The Chocolate Museum, St. Stephen, NB

Ninette Gyorody, Orillia Museum of Art and History, Orillia, ON

Valérie Habra, Montreal Museum of Fine Arts, Montreal, QC

Tammy Hardwick, Creston and District Historical and Museum Society, Creston, BC

Hugh Henry, Swift Current Museum (Retired), Swift Current, SK

Joelle Hodgins, Rossland Museum & Discovery Centre, Rossland, BC

Jennifer Hoesgen, Humboldt & District Museum & Gallery, Humboldt, SK

Lynne Huras, The Eleanor Luxton Historical Foundation, Banff, AB

Paula Kenny, PEI Museum and Heritage Foundation, Charlottetown, PE

Irene Kerr, Museum of the Highwood, High River, AB

Carrie Kitzul, Norfolk Arts Centre, Simcoe, ONWilliam Knight, Canada Agriculture and Food

Museum, Ottawa, ONÉvelyne Laflamme, Fondation François-Lamy,

Sainte-Famille, Île d’Orléans, QCAnnabelle Laliberté, MUSO : Musée de société des

Deux-Rives, Salaberry-de-Valleyfield, QCRosalie Lammle, Kneehill Historical Society, ABJulie Leclair, Canada Science and Technology

Museum, Ottawa, ONAlison Letourneau, City of Winnipeg Museums

Board, Winnipeg, MBLynanne Love, PEI Museum and Heritage

Foundation, Charlottetown, PEAnne Madden, Memorial University of

Newfoundland Botanical Garden, St. John’s, NLNicole Madigan, Pemberton and District Museum

and Archives Society, Pemberton, BCDarrin Martens, Audain Art Museum, Whistler, BCCathy Masterson, City of Windsor, Windsor, ONKaren Matheson, Science East, Fredericton, NBAnn McIntyre, Petawawa Heritage Society,

Petawawa, ONBarbara McIntyre, Quaco Historical & Library

Society, St. Martins, NBTrisha McKibbin, Town of St. Marys, St. Marys, ONChristopher Mitanidis, Bata Shoe Museum,

Toronto, ONRuth Murgatroyd, Fredericton Region Museum,

Fredericton, NBLori Nelson, Lake of the Woods Museum,

Kenora, ONKarin Noble, Grey Roots Museum & Archives, Owen

Sound, ONLana Panko, City of Surrey, Heritage Services,

Surrey, BCMelanie Parker, Watson’s Mill, Manotick, ONRaewyn Passmore, Bank of Canada Museum,

Ottawa, ON

Katrina Peredun, Alberta Museums Association, Edmonton, AB

Isabelle Poirier, Centre d’exposition l’Imagier, Gatineau, QC

May-Lin Polk, Museums Association of Saskatchewan, Regina, SK

Jaime Rathor, Sunnybrook Farm Museum, Red Deer, AB

Manon Régimbald, Centre d’exposition de Val-David, Val-David, QC

Andrea Reichert, Manitoba Crafts Museum and Library, Winnipeg, MB

Jean-François Royal, Musée des religions du monde, Nicolet, QC

Jovanna Scorsone, Royal Ontario Museum, Toronto, ON

Karine Seidman, Montreal Holocaust Memorial Centre, Montreal, QC

Samantha Shannon, Old Log Church Museum, Whitehorse, YT

Anne Shropshire, Railway Museum of Eastern Ontario, Smiths Falls, ON

Kathleen Simpson, The Ottawa Art Gallery, Ottawa, ON

Kim Skene, Tom Thomson Art Gallery, Owen Sound, ON

Amanda Snyder, Kelowna Museums Society, Kelowna, BC

Vanessa Sorenson, Presentation House Gallery, Vancouver, BC

Wendy Thienes, Grand Coteau Heritage & Cultural Centre, Shaunavon, SK

Shannon Todd, Campbell House Museum, Toronto, ON

Peter Tulumello, Township of Langley; Langley Centennial Museum, Langley, BC

Anne Unyi, Haldimand County, ONKaren VandenBrink, City of Waterloo Museum,

Waterloo, ONBrittany Vis, Maritime Museum of BC, Victoria, BCElka Weinstein, Ministry of Tourism, Culture and

Sport, Government of Ontario, Toronto, ONRhona Wenger, Grimsby Public Art Gallery,

Grimsby, ONKelsey Wiebe, Terrace and District Museum

Society, Terrace, BCJim Wiens, Mackenzie and District Museum

Society, Mackenzie, BC

27CMA – Annual Report 2015

The CMA Honor RollThe CMA thanks all our supporters and donors for their generous contributions:

CMA Corporate Members3DSAlberta Culture Historic SitesAldrichPears Associates Ltd.Armstrong Fine Art ServicesArthur J. Gallagher Canada LimitedArts Consulting Group Canada, Ltd.AXA ART Insurance CorporationBaAM ProductionsCarr McLean LimitedCanadian Heritage Information Network (CHIN)Doris McCarthy GalleryEcclesiastical Insurance Office plcForrec Ltd.HR MacMillan Space CentreIMDS Canada Inc.KubikLord Cultural Resources Planning &

Management Inc.Maelström créatifMarsh Canada LimitedMRA experiential tours & equipmentNGX InteractivePACART Pacific Art Services Ltd.Port Metro VancouverPresentation House GalleryRéalisations inc. MontréalReich + Petch Design InternationalResearch Casting InternationalSimbiozTaylor Manufacturing Industries Inc.The Granite ClubThe Toronto International Film FestivalTotal Transportation Solutions Inc.Tru VueXL Insurance Company Limited

IndividualsSal Badali, Toronto, ONStephen Borys, Winnipeg, MBRobert Craig, Ottawa, ONYves Dagenais, FCMA, Candiac, QCNancy Dillow, FCMA, North York, ONDiana Goad, Toronto, ONPeter Herrndorf, Ottawa, ON Sandra Irving, Saint John, NBJohn G. McAvity, C.M., Ottawa, ONTristan Jones, Smithers, BCRobert Laidler, Niagara-on-the-Lake, ONNancy Noble, Vancouver, BCJ.P. Rafferty, Victoria, BCSue-Ann Ramsden, Ottawa, ONMegan Richardson, Ottawa, ONYosef Work, OBC, Vancouver, BC

Corporate/OrganizationsAlberta Museums AssociationArmstrong Fine Art Services Ltd.Art Dealers Association of CanadaArthur J. Gallagher Canada LimitedAssociation of Nova Scotia MuseumsBank of Canada MuseumCanada Science and Technology Museums

CorporationCanadian Association for Conservation of Cultural

PropertyCanadian Conservation InstituteCanadian Museum of HistoryCanadian Museum of NatureCarr McLean Ltd.Denbigh Fine Arts Services Ltd.Dundurn PressEcclesiastical Insurance Office plcElavon CanadaEos LightmediaFriesensGoose Lane EditionsHeritage Resources Management Program,

Athabasca UniversityHistorica CanadaHunter Expositions/MBA DesignLord Cultural Resources Planning &

Management Inc.Marsh Canada LimitedMarty Coulas Insurance AgencyMinotaur MazesMontreal Museum of Fine ArtsOsler, Hoskin & Harcourt LLPPACART Pacific Art Services Ltd.Profitek POS Solutions — AlbertaRamsden and AssociatesRetirement Planning InstituteTotal Transportation Solutions Inc.University of LeicesterWhyte Museum & ArchivesXL Insurance Company LimitedZone Display Cases

28 CMA – Annual Report 2015

Summary of financial operations for the year ending December 31, 2015

Copies of the complete audited statement are available upon request.

2014$335,2275,674,646

123,714673,829

2,983326,035751,134

$7,887,568

324,5474,463

573,867373,428

69,5155,674,646

123,714673,829

2,98363,366

$7,884,358

$3,210$103,345$106,555

* Reclassified by Department of Canadian Heritage, effective 2015-16 YCW

RevenueSustaining support/Bursary contributionYoung Canada Work — HeritageYoung Canada Works — CareersYoung Canada Works — Administration / Student *Canada Summer JobsMembership duesEarned revenue

Total

ExpensesCommunicationsGovt. relations and public policyMembership services and administrationConferencesMuseum shops initiativesYoung Canada Work — HeritageYoung Canada Works — CareersYoung Canada Works — Administration / Student * Canada Summer JobsBursary Program

Total

Excess of <expenses over revenue>revenue over expensesBalance of fund, beginning of yearBalance of fund, end of year

2015$350,1275,714,873

157,981602,967

2,946385,126742,720

$7,956,740

347,384434

614,311364,485

88,1665,714,873

157,981602,967

2,94657,278

$7,950,825

$5,915$106,555$112,472

Canadian Museums Association280 Metcalfe Street, suite 400Ottawa, Ontario K2P 1R7

[email protected]

© CMA, 2015