Annual Report 2015 - gatesheadcarers.com · Annual Report 2015 Supporting Adult ... We remain on...
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Annual Report 2015 Supporting Adult Carers in Gateshead Since 1996
Transcript of Annual Report 2015 - gatesheadcarers.com · Annual Report 2015 Supporting Adult ... We remain on...
Annual Report 2015
Supporting Adult Carers in Gateshead Since 1996
Achievements
The Year in Numbers£2,625,491 Benefits achieved for carers£29,476 Grant funding achieved for carers3156 Pieces of individual support work carried out990 Carers accessed 1-2-1 personalised support793 Carers accessed support for the first time49 Health & social care professionals trained 40 Organisations participated in Carers Week event18 BME language communities supported
Strategic Plan 2014/17We remain on target to deliver all 26 objectives in our 2014/17 Strategic Plan. We have already achieved 13 goals and all others are on schedule.
Secured New Premises• Improved disabled access• Increased number of one-to-one support rooms
“I cannot thank the team at Gateshead Carers enough. From short breaks to help with my benefit forms,
the support I receive is absolutely amazing”.
Social ValueJust under 3 million pounds in grant funding and benefits has been achieved for carers during 2015. That alone, means we put £6 back into the Gateshead community for every £1 we receive.
Carer Feedback98% said Gateshead Carers are a professional organisation97% find our staff welcoming and friendly95% receive the information and support they are looking for95% would recommend us to other people93% are satisfied with the support they receive93% have choice & control over the decisions they make.
Secured Funding4 year Gateshead Public Health contract3 year Gateshead Clinical Commissioning Group contract3 year Big Lottery Reaching Communities Fund contract2 year Local Authority & Government Equalities Office contract.
“Gateshead Carers are very knowledgeable, helpful and caring. There simply isn’t enough help anywhere else”.
Support
Disability of Cared for Person
Age Range of Carers
19 - 35
36 - 5051 - 65
66 - 80
81+
Physical Impairment
Long Standing Illness
Mental Health Condition
Sensory ImpairmentOther
Social Communication Impairment
Learning Disability
Alcohol & Substance Misuse
MaleFemale
Gender of Carers
Carer Data - A wide range of carer information is collected and recorded using Charity Log. The data is then analysed to find gaps in service provision and also used to produce project reports to funders and other stakeholders.
24%
28%
9%
18%
6%4%
8%3%
16%
36%
32%
12%4%
71%
29%
“As a professional and nurse manager I think Gateshead Carers do a fantastic job but they need to get
more recognition for what they do”.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2015
2014
2013
2012
Service DemandThe number of carers’ accessing support for the first time has escalated by at least 500% since 2012. This figure is only set to increase.
Chart key
Num
ber o
f new
car
er re
ferr
als
Demand
0
10
20
30
40
50
60
70
80
Increase in Demand for Carer Support Services
Total 560
Total 367
Total 237
Total 116
Outcomes“Gateshead Carers helped me through one of my most difficult
times as a carer. I now attend the art class every week and find this is a lifeline“.
Our mission is to make a significant positive difference in the lives of adult carers’ by efficiently and effectively providing the highest quality personalised carer support in Gateshead.
Carer Feedback“Since I started going to Gateshead Carers I feel as though there is someone who understands what I am going through as a carer. I now have one to one support and counselling”. - Carer
“Gateshead Carers have been wonderful to me, they always have time to see me and give good advice”. - Carer
The Carer Outcomes StarThe star diagram (opposite) indicates the impact our service has on carers lives. The data shown here is an average of all the carers who have completed the outcomes star in 2015. We aim to improve the lives of carers in the key areas shown on the carer outcomes star.
Choice & Control
Health & Wellbeing
Life of Own Outside of
CaringFinancial
Wellbeing
Dignity & Respect in Caring Role
6
5
4
3
2
1
0
Before GCA support
After GCA support
0 = Poor 6 = Excellent
We would like to thank the following organisations for their financial support during 2015 | Newcastle Gateshead CCG | Big Lottery | Gateshead Public Health | Government Equalities Office | Triangle Trust | Lloyds Foundation | Gateshead Council Capacity Building Fund | John Laing Trust.
Special thanks to the following for their kind donations during Carers Week 2015 | Doosan Babcock | Akzo Nobel International Paint Fund | Pets at Home | Frankie & Benny’s | Costa Coffee | Nando’s | Sainsbury’s | Abi’s Exotic Pets.
Get in touch...Gateshead Carers AssociationJohn Haswell House | 8-9 Gladstone Terrace | Gateshead | Tyne & Wear | NE8 4DY. 0191 490 0121 | [email protected]
Charity No. 1118942 | Company No. 6133161
Acknowledgements
GatesheadCarers
