ANNIVERSARY - SuperFriend · anniversary. anniversary. anniversary ...

ANN I V E R S A R Y

Sharing our success

ANN I V E R S A R Y

SuperFriend’s Priorities

Partner Funds

& Partner Group

Insurers

Workplaces • Organisational readiness diagnostic, strategy development and implementation advice• Programs & Initiatives for individuals & organisations• Resources, Tools, Education and Training

Financial Services Industry• Education and Training• Best Practice Evidence, tools, resources & “how to”• Value add for Partners (members & employers)• Advocacy, Insights, Communications and Events

Systems Change• Cross-Sectoral Collaborations – International, national, state-based and thematic• Suicide Prevention (workplace focus)• Health Benefits of Good Work• Promote the Positive• Policy, Practice, Advice and Advocacy

Outcomes Capacity Development & Behaviour Change

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Why should you invest in mental health?

“Group Insurers are paying over $160 million per year in mental illness claims

(primary claim cause) and over $100 million per yearin death claims where the known cause of death is suicide.”

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Almost 1 in 2 Australians will experience a mental illness in their lifetime


20% of workers will experience a mental health condition in a year

20%

Suicide is the leading cause of death for Australians aged 15–44

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$8,000 is the average cost to business annually, per person experiencing mental illness

$8,000Mental illness is the biggest barrier to workforce participation

More than 3,000 Australians die by suicide every year(8 per day)

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“More than 17,000 people have increasedtheir knowledge and skills around mental

health and wellbeing by participating in SuperFriend’s programs and initiatives.”

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Every dollar invested in SuperFriend’s Mental Health and Wellbeing Training is a

return in social value of $3.10–$3.60

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“SuperFriend can bring knowledge

and expertise, provide practical guidance and tools, bring people together, influence government,

and collaborate in alliances – things that will make a

huge difference.” DAME CAROL BLACK

DBE, FRCP,Senior Policy Advisor on work and health

to the British Government

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“There’s so much opportunity for collaboration,

for synergy….to see business leaders [from Superannuation Funds

and Insurers] step up and say ‘this matters to us, we’re

going to make a difference,’ is really reassuring.”

MARY ANN BAYNTON,

Program Director, Great-West Life Centre

for Mental Health in the Workplace

(Canada)

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“SuperFriend has allowed our fund to assist our keyemployer groups with their workforce planning around developing mentally healthy workplaces and

promoting the flow on benefits of staff wellbeing, increased productivity, staff retention and reducing

absenteeism and presenteeism.”PARTNER FUND REPRESENTATIVE

ANN I V E R S A R Y

“Our association with SuperFriend has strengthened our relationships with

key decision-makers within each employergroup and made the fund more relevant to their

day to day operations, providing an edge over competitor super funds.”

PARTNER FUND – RELATIONSHIP MANAGER

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“We have had a number of real scenarios whereby the Mental Health & Wellbeing Training has better prepared our staff in dealing with very stressful situations often leading to successful outcomes

for our members.” PARTNER FUND – HEAD OF MARKETING AND BUSINESS DEVELOPMENT

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R U OK?Day advocates and former sponsors

ANN I V E R S A R YANN I V E R S A R Y

SuperFriend has educated

over 18,000 people through a strong presence at Financial Services sector events.

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SuperMIND – 13 FUNDS mental illness and suicide claims data analysed and benchmarked against ABS data.

• Over one-third of the labour force represented.

• 10% – 15% claims mental illness, with some cohorts as high as 25%

• Australian First project

ANN I V E R S A R Y

Cover

WORK IN

PROGRESSA national snapshot of workplace

mental health and wellbeing

Year 1

2015

Year 22016

Year 12015

WORK IN PROGRESS2016Moving towards mentally healthy workplaces.

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“More than 2,000 people

have accessed our Work in Progress reports

which identify, for the first time, the measurable

characteristics of a mentally healthy workplaces and track how Australian

workplaces measure up to those year-on-year.”

51%

Work in Progress: 51 percent of

Australians have left a job because of

poor mental health conditions

ANN I V E R S A R Y

More than 2,500 people accessed SuperFriend’s Promoting Positive Mental Health in the Workplace just last year.

PROMOTING POSITIVE MENTAL HEALTH IN THE WORKPLACEGuidelines for organisationsSUP0237 Delphi Report_v4 FA.indd 1

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SuperFriend

PEER SUPPORTBOOKLET

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Over 2,000 people accessed SuperFriend’s Peer

Support Booklet just last year.

This booklet teaches people about mental health and how to get help for themselves or others. It provides practical suggestions for listening

to and supporting work colleagues.

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Best Practice Framework for the Management of Psychological Claims

TAKING ACTIONThis evidence based framework is the first of its kind in Australia and provides practical recommendations for improving psychological claims management in both the group insurance and broader personal injury sector.

TAKING ACTION provides an overview of all the interlinked areas for strategic action to harness evidence-informed best practice for the management of psychological claims.

Visit superfriend.com.au to obtain a copy

Looking to the future approach rather than

the rear mirror

Very, very impressive

The language and layout is great

DEVELOPING THE MANAGEMENT PRACTICES FOR PSYCHOLOGICAL CLAIMS

OPTIMISING CLAIMS MANAGEMENT TEAMS

BRINGING EVIDENCE TO TREATMENT AND REHABILITATION

EFFECTIVE DECISION MAKING SUPPORTED BY ANALYTICS AND AUTOMATION

TAILORED SUPPORT FOR THE PERSON ON CLAIM

TRANSFORMING PRODUCT DESIGN

ENGAGING EMPLOYERS IN STAY AT WORK/RETURN TO WORK

RECORDING PROGRESS

8 KEY ACTION AREAS

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Over 3,000 people

have accessed TAKING ACTION:

A Best Practice Framework for the Management of

Psychological Claims and the Action Area Guides.

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Reference: Beaton, S., Forster, P., Maple, M. (2013). Suicide and Language: why we shouldn’t use the

‘C’ word. inPsych: (February).

TALKING ABOUT SUICIDE

Discussing suicide can be challenging for anyone, however, it can be made a

little easier when we know the right words to use. People with lived experience of

suicide, including those bereaved, report that some language used to describe

suicide is stigmatising and causes distress. For example, suicide is no longer a

crime in many countries around the world, including Australia. Using the words

‘committed’ suicide implies that it is a criminal act, which it is not.

Here is a simple guide for using non-stigmatising language.

STIGMATISING LANGUAGEAPPROPRIATE LANGUAGE

Committed suicide

Died by suicide

Successful suicide

Suicided

Completed suicide

Ended his/her life

Took his/her own life

Failed attempt at suicideNon-fatal attempt at suicide

Unsuccessful suicideAttempted to end his/her life

SUPERFRIEND.COM.A

U

facebook.com/SuperFriendMHF@SuperFriendMHF

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The language we use is a large contributor to reducing

mental health stigma.

We can all help by ensuring we are speaking about mental health respectfully, using this

resource as a guide!

TALKING ABOUT MENTAL HEALTH & MENTAL ILLNESS.MENTAL HEALTH AND MENTAL ILLNESS ARE NOT THE SAME THING.Mental Illness is a diagnosable illness/disorder that can be defined as a health condition that changes a person’s thinking, feelings, and/or behaviour and that causes the person distress and difficulty in functioning. Diagnosis of mental illness is made by a qualified medical health practitioner using clinical criteria. There are range of mental illnesses, with anxiety and depression most commonly affecting Australians.

Mental Health describes our state of mental health, without illness/disorder. Like our physical health, our mental health can change over time. We can be healthy, fit and thriving (positive mental health) or unhealthy, not coping and languishing (poor mental health or mental ill-health). Just as it is no longer appropriate to describe someone with a physical disability as ‘handicapped’ or ‘disabled’, it is also disrespectful (and possibly harmful) to label a person as their mental illness. Language that is more respectful can make the world of difference in reducing stigma and unnecessary distress.

Here is a simple guide for using non-stigmatising language.STIGMATISING LANGUAGE APPROPRIATE LANGUAGEHe/she is Crazy, Psycho, Insane, Lunatic

He/she has a mental health condition (or diagnosis) He/she is experiencing mental health problemsHe/she is Paranoid Schizophrenic He/she is Anorexic He/she is Depressed

He/she has (name of mental illness) He/she has Anorexia Nervosa He/she has depression

Sufferer Person experiencing mental illness

Addict or Substance Abuser

He/she has a substance use disorder He/she has a lived experience of substance use

Mentally Ill He/she has a mental health condition (or diagnosis) A person with mental illnessMany people living with mental illness also experience positive mental health. Conversely, people with poor mental health may not have a diagnosable mental illness.

To find out more information and how you can improve your mental health, please visit us at superfriend.com.auSUP0203 Suicide and Mental Illness Language Insert_v01.indd 2

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ANN I V E R S A R Y

Last year SuperFriend launched the SuperSPAN program to train Financial Planners and Fund Relationship Managers to help prevent suicides among their members in rural areas.

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More than 65 workplaces now have a better understanding of their strengths and a clear strategic

pathway for their organisation’s mental health and wellbeing after completing

a Wellbeing Works assessment.

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550 people have registered for SuperFriend Webinars after the series was launched in December 2016 to assist employers on their journey to creating mentally healthy workplaces.

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Over 3,000 people have attended a SuperFriend Presentation in their workplace and learned more about mental health signs, and ways to look after themselves and their colleagues.

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4,053 people are better equipped with the skills and confidence to support the mental health of their colleagues, customers and themselves after participating in SuperFriend’s Mental Health and Wellbeing Training.

Over 2,000 people are more prepared to adjust well during the transition into retirement after attending one of SuperFriend’s Planning for a Mentally Healthy Retirement Seminars.

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More than 4,500 employees have been given access to learn how to support the emotional wellbeing of their colleagues and themselves during times of loss through SuperFriend’s Managing Bereavement, Grief and Loss online module.”

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Myths About Grief

1. Stop grieving after a certain period.

2. Get over grief quickly and move on.

3. Crying more is grieving more.

4. Be strong and you’ll be fine.

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A SuperFriend Initiative

152 people have improved their own

self-care capabilities and been supported to increase

positive engagement with their teams and organisations through

SuperFriend’s Teamtopia program.

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72 people have been trained as wellbeing mentors to support the mental health of their colleagues through SuperFriend’s SuperFit Mates program.

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“SuperFriend educates and spreads awareness of the

importance of workplace mental health and wellbeing to a combined

monthly audience of more than 250,000 through our online

communications channels.”

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@SuperFriendMHF

SuperFriendMHF

linkedin.com/company/superfriend

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SuperFriend works within collaborations and strategic alliances to influence government, business leaders and industry to create mentally healthy workplaces.

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Strategic Collaborations

The National Mental Health Commission established

the Mentally Healthy Workplace Alliance to make sure all people in the workplace, including those who experience mental health difficulties, their families and those who support

them, are supported.

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SuperFriend collaborates with Victorian Health Promotion Foundation

(VicHealth), and WorkSafe Victoria (WorkSafe) to help workplaces create positive and

supportive work cultures and environments.

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“SuperFriend worked with WorkSafe and VicHealth

to launch the Leading Well Resource Centre hosting the best resources available to help employers create positive environments

where their employees can thrive.”

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SuperFriend is a member of both Suicide Prevention Australia, and the National Coalition for Suicide Prevention (NCSP), alongside more

than 60 other organisations which share the goal to reduce

suicide by 50%.


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Our thanks for your contribution

Helen Hewett Company Secretary

Damian Hill REST Industry Super

Teifi Whatley Sunsuper

Peter Gebert Cbus

David O’Sullivan BussQ

Paul Schroder AustralianSuper

Stephen Spiller Cbus

James Thomas AMIST Super

Our Board Members between 2007 – 2017

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Damian Hill REST Industry Super


Paul Schroder AustralianSuper


James Thomas AMIST Super

Our current Board Members 2017

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Jen Coulls (Carer/Lived Experience Representative)

Sharon Struggnell (Carer/Lived Experience Representative)

Lyn Workman (Hannover Re)

Cathy Loncar (CommInsure)

Leonie Hawkes (Beazley)

Amelia Butler (MLC)

Sheriff Hamza (AIA)

Sandy McLeod (Beazley)

Jenny Gibson (AIA)

Stephen Hall (MLC)

Shadhana Prasad (AIP)

Elena Domazetovska (Hannover Re)

Jenny Oliver (TAL)

Damien Thornley (MLC)

Jo Di Bella (Suncorp)

Kristin Warne (TAL)

Alissa Knight (AIA)

Clare Watts (MLC)

Pat Cowley (MetLife)

Tim Lowe (MLC)

Kristen Bergagnin (MetLife)

Sharon Maharaj (Hannover Re)

Adam Edwards (TAL)

Vicky Galanis (CommInsure)

Margaret Mozian (CommInsure)

Renee Voutt (TAL)

Rathia Gieridien (AIA)

Arleen Hatton (CommInsure)

Previous Committee Members 2007 – 2017


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Geoff Brooks Equip

Dr Peter Cotton Mental Health Expert Representative

Professor EÓin Killackey Mental Health Expert Representative

Joanne Warner Carer/Lived Experience Representative

Mark Davis Carer/Lived Experience Representative

Jenny Oliver TAL & Partner Insurer Representative

Ciaran Curley CommInsure & Partner Insurer Representative

Our current Program Committee Members 2017

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Margo Lydon (CEO & Company Secretary)

Samantha Sims (Executive Assistant)

Catherine Easton (Head of Strategy & Business Operations)

Deborah Kennedy (Strategic Collaborations Manager)

Kelly Tapley (Insights & Impact Manager)

Dr Nerida Joss (Insights & Impact Manager)

Melanie Schoo (Marketing & Communications Manager)

Claire Dellora (Communications Coordinator)

Kristina Basile (Head of Programs & Initiatives)

Erin Farmer (Program Manager)

Emma Dunstan (Program Manager)

Tom Notley (Program Manager – Financial Services)

Kristyn Hanna (Program Manager)

Eliza Smith (Program Coordinator)

Terry Coleing (Head of Finance)

Michelle Klaric (Financial Accountant)

Emma Vibert (Head of Partner Relationships)

John Lee (Partner Relationship Manager)

Kara Makhetha (Relationship Coordinator)

Our current SuperFriend team


ANN I V E R S A R Y

We could not do our valuable work without our committed Partner Funds

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We could not do our valuable work without our committed Partner Group Insurers

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We could not do our valuable work without our committed Pro Bono Supporters

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Thank you for your ongoing partnership and support.

We look forward to continuing our success together into the future.

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Some images from the last 10 years...

ANN I V E R S A R Y

ANNIVERSARY - SuperFriend · anniversary. anniversary. anniversary ...

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