Annet Aris - New rules of game in the digital world

40
1 Annet Aris Brussels, May 22, 2014 Copyright 2014 Annet Aris. No part of it may be circulated, quoted, or reproduced for distribution without prior written approval from Annet Aris. This material was used by Annet Aris during an oral presentation; it is not a complete record of the discussion. New rules of game in the digital world: from strategic planning to strategic learning Sanoma Media Parade

description

 

Transcript of Annet Aris - New rules of game in the digital world

Page 1: Annet Aris - New rules of game in the digital world

1

Annet Aris

Brussels, May 22, 2014

Copyright 2014 Annet Aris. No part of it may be circulated, quoted, or reproduced for distribution without prior written approval from Annet Aris. This material was used by Annet Aris during an oral presentation; it is not a complete record of the discussion.

New rules of game in the digital world: from strategic

planning to strategic learning

Sanoma Media Parade

Page 3: Annet Aris - New rules of game in the digital world

3

Impact of digitization

Technological game

changers

Tipping point behavior

Value capture by new entrants

New rules of game for

incumbents

© Annet Aris

The adoption cycle of digital technology

Page 4: Annet Aris - New rules of game in the digital world

What are Technological Game Changers?

© Annet Aris

Definition Game Changer:

1. Offers true new benefits

2. Easy to use

3. Affordable

4. Ecosystem in place

© Annet Aris

Page 5: Annet Aris - New rules of game in the digital world

Recent technological game changers

Mobile telephony

World wide web

Search

1980s

2010s

1990s

2000s

© Annet Aris

PC

Page 6: Annet Aris - New rules of game in the digital world

Recent technological game changers

Mobile telephony

Broadband

World wide web

Search

1980s

2010s

1990s

2000s

© Annet Aris

PC

Page 7: Annet Aris - New rules of game in the digital world

Recent technological game changers

Mobile telephony

Broadband

World wide web

Search

1980s

2010s

1990s

2000s

© Annet Aris

PC

Web 2.0, social

Page 8: Annet Aris - New rules of game in the digital world

Recent technological game changers

Mobile telephony

Smart phones, tablets, apps

Web 2.0, social

Broadband

World wide web

Search

1980s

2010s

1990s

2000s

© Annet Aris

PC

Page 9: Annet Aris - New rules of game in the digital world

9

Impact of digitization

Technological game

changers

Tipping point behavior

Value capture by new entrants

New rules of game for

incumbents

© Annet Aris

Technological game changes are adopted exponentially

Page 10: Annet Aris - New rules of game in the digital world

Old behaviour and preferences will not disappear but new behaviour will gain ground quickly

Expert pre-selection(media companies)

Social recommen-dations

Usage based recom-mendations (e.g. col-laborative filtering)

Search

How do people find content?

Old New?

Per piece

Subscription

Free + advertising

Piracy

How do people pay for content?

Old New?Entertainment

Information

Opinions

Data

What type of content?

Old New?

Employed Professionals

Talent Communities

Users

How will content be generated?

Old New?

FreelanceProfessionals

Mass (e.g. TV, newspapers)

Behavioural targeting (e.g. search,Portals)

Personal recommendations (e.g. social media)

How will advertising evolve?

Old New?

Niche (e.g. magazines, cable TV)

© Annet Aris

Page 11: Annet Aris - New rules of game in the digital world

Smart phone adoption surpasses Internet adoption

11Source: Mary Meeker, www.kpdc.com/internettrends2013

Page 12: Annet Aris - New rules of game in the digital world

12

Page 13: Annet Aris - New rules of game in the digital world

Household broadband penetration* and Internet advertising EMEAPercent

1 2 3 4 5 6 7 8 9 10 11 12 13 14f 15f 16f 17f0

10

20

30

40

50

60

70

13

* Estimation for 2001-2007Source: PWC Outlook, OECD, own analysis

Household broadband Penetration (%)

Internet AdvertisingShare (%)

Year

Page 14: Annet Aris - New rules of game in the digital world

Reach, frequency

by segment

Payment

14

Adoption barriers in advertising ecosystem

Consumer

AdvertiserMedia

company

Agency

Digital Capa-bilities

Measurment/ ROI

Quality of inventory

Complex technology landscape

© Annet Aris

Page 15: Annet Aris - New rules of game in the digital world

15

Marketeers late adopters of new technology

Technology roll-out

Consumer adoption

Marketeer adoption

Time

Percentage

Source: Annet Aris

Page 16: Annet Aris - New rules of game in the digital world

16

Impact of digitization

Technological game

changers

Consumer/advertiser

Tipping point behavior

Value capture by new entrants

New rules of game for

incumbents

© Annet Aris

The traditional media industry mostly in a reactive mode with regard to digitization

Page 18: Annet Aris - New rules of game in the digital world

18

http://www.businessinsider.com/alibaba-ipo-facts-2014-3

10 out of 25 “non-USA”, of which:• 6 from Asia• 2 from Russia• 1 from Latin America• 1 from Europe

$150-$200bn?

Page 19: Annet Aris - New rules of game in the digital world

There is a difference between international scale effects and network externalities

19

Scale effects

Network Externalities

© Annet Aris

Page 20: Annet Aris - New rules of game in the digital world

Facebook is one of main drivers of increased time spend on social media

Page 22: Annet Aris - New rules of game in the digital world

Apple’s ecosystem

Apps

iBooks

AdsiTunes

account

iTunes account

© Annet Aris

Page 24: Annet Aris - New rules of game in the digital world

Google network effects

Mor

e an

d be

tter

free

se

rvic

es

© Annet Aris

Page 25: Annet Aris - New rules of game in the digital world

Will Google drive the change in the advertising eco system?

Adwords

Adsense

Admob

Ad technology platform

Unsold TV inventory

In game advertising

Intelligent display advertising

Real Time Display Ad auction

Search

Display

© Annet Aris

Advertising optimizationfor publishers

Page 26: Annet Aris - New rules of game in the digital world

Bui

ld u

p of

ope

ratin

g sy

stem

s

Adwords Adsense Admob

Larger and better advertising offering

BIG Data analysis!

Paid content services

Mor

e an

d be

tter

free

ser

vice

s

© Annet Aris

Google network effects

Page 27: Annet Aris - New rules of game in the digital world

The virtuous cycle

27

External network effects

Cash

© Annet Aris

Dominant revenue positions

Acquisition best start-

up’s/ talents

Page 28: Annet Aris - New rules of game in the digital world

Googles acqusitions since Motorola

28Source: http://en.wikipedia.org/wiki/List_of_mergers_and_acquisitions_by_Google

Page 30: Annet Aris - New rules of game in the digital world

Impact of digitization on industry structure

30

Key characteristics• No competition• High barriers to entry• High profitability• Low consumer benefits

Monopoly OligopolyPerfect competition

• Limited competition• Medium barriers to entry• Profitability depends on

industry conduct• Medium to high consumer

benefits

• High competition• Low Barriers to entry• Low profitability• Medium to high consumer

benefits

Examples • US telco’s/cable co’s• US local newspapers• Internet giants?

• TV broadcasters• Magazines/ newspapers• Music majors

• Independent TV producers

• Free lance journalists• Book publishing

Impact digitization

© Annet Aris

Page 31: Annet Aris - New rules of game in the digital world

• Search• Portals• Social

networks• E-commerce

• Telecom

Impact of digital on industry structure

• Mobile• Set top• PC

• Websites• Applications

• Consumers• Hidden

talents• Crowds

Content Creator Content packager

Platform operator

Content bundlerHard-/ Software

provider

Impact on Industry structure

• More competion

• Morehypes

• Competitive oligopolies

• Functional monopolies?

• Competitve oligopolies

• Competitive oligopolies

For discussion Unfavourable

Favourable

Mixed

New entrants

Role in value

chain

© Annet Aris

Use

r ?

Content CreatorContent packager

Platform operator

Content bundlerHardware

provider

• Pay TV• Cable operators

TerrestialSatelitteCable

TV Game console

TV channelsNewspapers/ magazinesMusic majors

ArtistsTV/Movie ProducersSport associationsJournalists

Industry structure

Competition/ Oligoploy

Friendly oligopoly

Regulated monopoly/ competitive oligopoly

Regional monopoly/ competitive oligopoly

Competitive oligopoly

Page 32: Annet Aris - New rules of game in the digital world

32

Impact of digitization

Technological game

changers

Consumer/advertiser

Tipping point behavior

Value capture by new entrants

New rules of game for

incumbents

© Annet Aris

The traditional media industry mostly in a reactive mode with regard to digitization

Page 33: Annet Aris - New rules of game in the digital world

33

Traditional strategy approaches do not work in the current situation..

Levels of uncertainty

3

Adoption of internet services

Range of possible out-comes around 2-3 key uncertainties

A range of futures

Portfolio of Big bets, Options to play, No regret moves

Roll out of networks

Description

Example situations

Can develop a strategically relevant forecast

1

A clear future

3-5 year strategy plans

Strategic Approach

2

Sale of mobile licenses

A few distinct outcomes define the future

Alternative futures

123

Scenario planning

4

Next Technogical game changers

Multiple dimensions of uncertainty; most difficult to forecast the future

True ambiguity

?

Strategic capability building?

Source: Curtney, Kirkland and Viquerie, Strategy under uncertainty © Annet Aris

Page 34: Annet Aris - New rules of game in the digital world

THE STRATEGIC BUILDING BLOCKS IN LEVEL 3

Large investment

Small investment

High risk Low risk

No-regret move

Big bet

Safety net

Real options

Source:“Robust Adaptive Strategies,” by Eric Beinhocker, Spring 1999, Sloan , Management Review, Vol. 40, no. 3

Page 35: Annet Aris - New rules of game in the digital world

KEY STRATEGY DECISIONS NETWORK OPERATORS

35

Network operators

Upgrade network• Fibre• LTE/4G

Regulation• Network

Access• Net

neutrality

Internet services• Content• Payment• Cloud

Data offering• Pricing• Customer

service• Sales-

channels

© Annet Aris

Page 36: Annet Aris - New rules of game in the digital world

KEY STRATEGIC INITIATIVES

Large investment

Small investment

High risk Low risk

No-regret move

Big bet

Safety net

Real options

Source:“Robust Adaptive Strategies,” by Eric Beinhocker, Spring 1999, Sloan , Management Review, Vol. 40, no. 3

• Network investments

• Mobile/fixed integration?

Internet services

Regulatory agreements?

Operational excellence

(pricing, service,

channels..)

© Annet Aris

Page 37: Annet Aris - New rules of game in the digital world

37

Traditional strategy approaches do not work in the current situation..

Levels of uncertainty

3

Adoption of internet services

Range of possible out-comes around 2-3 key uncertainties

A range of futures

Portfolio of Big bets, Options to play, No regret moves

Roll out of networks

Description

Example situations

Can develop a strategically relevant forecast

1

A clear future

3-5 year strategy plans

Strategic Approach

2

Sale of mobile licenses

A few distinct outcomes define the future

Alternative futures

123

Scenario planning

4

Next Technogical game changers

Multiple dimensions of uncertainty; most difficult to forecast the future

True ambiguity

?

Strategic capability building?

Source: Curtney, Kirkland and Viquerie, Strategy under uncertainty © Annet Aris

Page 38: Annet Aris - New rules of game in the digital world

Googles acqusitions since Motorola

38Source: http://en.wikipedia.org/wiki/List_of_mergers_and_acquisitions_by_Google

Page 39: Annet Aris - New rules of game in the digital world

New role of management: create an agile and learning organization

39

Strategy planning

Strategic learning

• Portfolio of intiatives• Do it, Try it, fix it• Capture learnings across organization

© Annet Aris

Page 40: Annet Aris - New rules of game in the digital world

THANK YOU!!

40