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Animal Care and Control - Detroit · Animal Care and Control Plan of Action (313) 922-DOGS. All...
Transcript of Animal Care and Control - Detroit · Animal Care and Control Plan of Action (313) 922-DOGS. All...
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Animal Care and ControlPlan of Action
(313) 922-DOGS
PresenterPresentation NotesAll font should be MontserratText within content blocks should be 12pt fontTo edit Department in the lower right corner, click Slide, Edit Master. In top “Master” slide edit Department name in footer
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Current Operations● 27% budget increase from $2,590,697 to $3,286,394
● Appointed Animal Care and Control Director, hired Assistant Director
● Announced bifurcation of Animal Control (GSD) and Animal Care (Health)
● Worked with City Council and Law Department to strengthen Chapter 6 ordinance
Animal Care
● Launched a ZERO DAY intake strategy to decrease length of stay in shelter
● Decreased average length of stay from 45 to 26 days
● Increased live release rate from 70% to 77%
● Actively engaging community partners to improve medical, kennel capacity and
community outreach opportunities
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Operational Snapshot, con’t.Animal Control
● Swore in 12 Animal Control Officers, Animal Care and Control Director
● From 1-2 trucks to 4-5 trucks on the road daily
● Conducting weekly targeted neighborhood enforcement sweeps
● Hired 5 investigators
● Call center activated in 1st quarter, handles calls from 7:00am-7:00pm daily
● Answer 75% to 78% of incoming calls, hiring an additional call taker
Agent Nov Dec1 1025 11622 1019 53 1143 14974 69 660
Total Completed Calls 3256 3324
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Detroit Animal Control ● New Call Center (313) 922-DOGS4
● Expanded Animal Control Patrol Coveragea
● Increased Animal Control Staff
● Expanded Community Outreach
23 Animal Control Officers7 Animal Control Investigators
Operates 7:00am – 7:00pm7 days a week to meet higher call volume
ACO trucks patrol 7:00am – 7:00pm7 days a week to respond to calls for service
Expanded Hours10:30am-?:??pm
7 Days a Week
Expanded Hours7 Days a Week
More responsive to community concerns and faster response
to call for serviceAssigned Council District and SPOC
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DACC Statistical AccomplishmentsMetric Goal Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
2019 22 31 31 38 44 40 52 33 27 32 36 26 412
2018 25 26 22 41 56 40 64 56 39 39 33 19 460
2017 22 22 35 39 59 56 53 49 41 41 23 34 474
2019 69% 71% 70% 80% 82% 84% 76% 79% 82% 81% 79% 83% 78%
2018 69% 67% 69% 70% 68% 70% 69% 69% 69% 73% 61% 92% 71%
2017 65% 66% 66% 70% 67% 68% 65% 68% 68% 65% 67% 67% 67%
2019481 517 712 798 737 641 842 821 783 1234 887 1157 9610
2018442 577 474 643 586 760 488 397 496 481 436 481 6261
2017 354 373 409 248 283 315 416 343 288 412 327 581 4349
2019 12 34 40 28 20 27 31 121 62 103 102 160 740
2018 2 8 11 5 13 13 28 8 29 18 33 16 184
2017 11 2 2 2 2 15 10 13 2 15 7 8 892019 163 148 189 254 140 343 264 241 228 285 166 189 2610
2018 177 127 181 192 324 276 220 275 202 191 139 131 2435
2017 122 159 97 122 290 316 295 163 217 217 175 111 2284
Community Awareness and Education
100% increase in licenses issued by
Dec. 31, 2021
# of licenses issued
Operational Efficiency
25% increase in number of ACO
responses by Dec. 31, 2021
# of ACO responses
200% increase in tickets issued
# of tickets issuedCoordinated Enforcement
Safety/Stray Response
# of dog bites 50% decrease in bites by Dec. 31,
2021
70% live release rate by Dec. 31, 2021
Live release rateAnimals Leave Safe and Healthy
Sheet1
2018-2021 DACC Strategy
2019 Actuals
MetricGoalJanFebMarAprMayJunJulAugSepOctNovDecTotal
Safety/Stray Response# of dog bites50% decrease in bites by Dec. 31, 20212019223131384440523327323626412
2018252622415640645639393319460
2017222235395956534941412334474
Animals Leave Safe and HealthyLive release rate70% live release rate by Dec. 31, 2021201969%71%70%80%82%84%76%79%82%81%79%83%78%
201869%67%69%70%68%70%69%69%69%73%61%92%71%
201765%66%66%70%67%68%65%68%68%65%67%67%67%
Operational Efficiency# of ACO responses25% increase in number of ACO responses by Dec. 31, 20212019481517712798737641842821783123488711579610
20184425774746435867604883974964814364816261
20173543734092482833154163432884123275814349
Coordinated Enforcement# of tickets issued200% increase in tickets issued20191234402820273112162103102160740
201828115131328829183316184
20171122221510132157889
Community Awareness and Education# of licenses issued100% increase in licenses issued by Dec. 31, 202120191631481892541403432642412282851661892610
20181771271811923242762202752021911391312435
2017122159971222903162951632172171751112284
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Animal Control Shelter Organization Chart
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Detroit Animal Control 2020 Projects● Increase Enforcement 4
● Increase Return to Owner (RTO)a
● Increase License Sales
● Decrease Number of Bites
Expand availability for license purchases
Increase number of tickets issuedExpanded patrol hours and operation
Microchip scanners in ACO vehiclesImproved license registration
Expanded Hours10:30am-?:??pm
7 Days a Week
Expanded Hours7 Days a Week
More responsive to community ‘concerns and faster response
to call for serviceBite education for schools and community groups
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$3.1 million ($1.3M allocated) Remain at Current Location Expand into Parking Lot with New
Modular Administration Bldg. In House Veterinary Clinic Increase Animal Housing to 250 Renovate Vacant Lots for New
Parking Lot
Animal Control
Parking Lot
Facility Expansion Plan
Field & Care Expansion Administrative Offices Spring 2020 Shelter Fall 2020
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Planned Animal Care Operational Changes
● Increase Shelter Staffing4
● Implement Zero Day Plana
● Advertising: Billboards & Bus Ads
● Expanded Customer Service
Adoption promotions and education on responsible ownership education, appropriate care.
1 Veterinarian, 8 additional Animal Care Technicians, and 2 Supervisors. Staggered shift implemented, 7 days a week to meet higher intake volume.
3 additional Animal Shelter Assistants to accelerate flow to live outcomes, manage behavioral evaluations, and achieve optimal kennel capacity.
Expanded Hours10:30am-?:??pm
7 Days a Week
Expanded Hours7 Days a Week
After surveying our residents,we will expand hours to meet
specific needsfor evenings, weekends and
holidays.
Extended hours & offsite events to increase adoptions.
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Animal Care Operational Changes, con’t.
● Expanded Adoption Promotions4
● Increase Placement Partner Participationa
2 Planned adoption promotions monthlyDogventure and Doggie Slumber Party Promotion
Work with additional approved placement partners for rescue transfer,Issue placement partner RFP
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35 Total Staff Count:ACT: 20Project Coordinator: 1Supervisor: 2Director: 1Animal Shelter Assistant: 6Veterinarian: 2.5Veterinary Technician: 2
Animal Care Shelter Organization Chart
New To Budget
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Director (Filled)
Shelter Manager (Filled)
Animal Crew Lead (NEW)
Animal Crew Lead (NEW)
Project Coordinator (Filled)
Animal Shelter Assistant (FILLED)
Animal Shelter Assistant (FILLED)
Animal Shelter Assistant (FILLED)
Animal Shelter Assistant (NEW)
Animal Shelter Assistant (NEW)
Animal Shelter Assistant (NEW)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (FILLED)
Animal Care Technician (NEW)
Animal Care Technician (NEW)
Animal Care Technician (NEW)
Animal Care Technician (NEW)
Animal Care Technician (NEW)
Animal Care Technician (NEW)
Animal Care Technician (NEW)
Animal Care Technician (NEW)
Senior Veterinarian
Veterinary Technician (VACANT)
Veterinary Technician (VACANT)
Veterinarian (NEW)
0.5 Veterinarian (TASS)
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Impact AssessmentsMANDATORY SPAY NEUTER & MANDATORY FENCE ENCLOSURES
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Mandatory Spay/Neuter could cost Detroiters
$9,000,000Will affect an estimated 30,000 dogs
Average surgery cost at a private clinic: $300
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Cost of mandatory spay/neuter for Detroit households is substantial
● 38% of Detroiters live below the federal poverty level.
● Nearly a quarter of Detroiters report being unemployed or unable to work
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Spay/neuter services in Detroit
are limited and difficult to access
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Mandatory Restrictive Enclosures pose a significant financial burden
For a household living in poverty, a restrictive enclosure
could cost more than
10%Of their annual income
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Proposed Fine and Fee Schedule
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New Fee Schedule adds fees for many
services currently
offered for free
Service Current ProposedDog license unaltered
$15 $25 + $25 late
penalty
Dog license altered$10
$10 + $10 late penalty
Duplicate / Dog license reissue $0 $5
Criminal case boarding fee per day $0 $25 Nuisance Dog Tag or Sign $0 $25 Dangerous Dog Tag $0 $50 Dangerous Dog Sign $0 $25
Dog Adoption (>6 months) $0 $125 Dog Adoption (≤6 months) $0 $145 Cat Adoption $0 $60 Sliding Scale Adoption $0 $500
Health Certificate $0 $25 Rabies Vaccination $25 $25 Microchip $25 $25
Field pickup (owner surrender) $0 $40 Owner surrender (shelter) $0 $25 Transport (doggy uber) $0 $30 Disposal (deceased animal up to 100#) $0 $35 Animal Awareness Pre-Trial Diversion Program
$0 $75 + $5 per
citation
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Service Current ProposedImpoundment 1st $90 $25 Impoundment 2nd $180 $75 Impoundment 3rd $250 $150
Emergency duty after hours pickup $0 $50 Boarding (kenneling charge) per day $0 $15 Boarding - Quarantine (kenneling charge) per day
$250 $25
Criminal investigative / Seizure impound fee
$0 $100
Criminal case boarding fee per day $0 $25
New Fee Schedule
breaks out impoundment
and quarantine lump sum fees
to vary by length of stay
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Service Current Proposed1st time impoundment + 5 day boarding
$90 $100
1st time impoundment+ criminal investigation+ 5 day boarding
$90 $200
2nd time impoundment + 5 day quarantine
$430 $275
New Fee Schedule
breaks out impoundment
and quarantine lump sum fees
to vary by length of stay
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Thank you
PresenterPresentation NotesAll font should be MontserratText within content blocks should be 12pt fontTo edit Department in the lower right corner, click Slide, Edit Master. In top “Master” slide edit Department name in footer
Animal Care and Control�Plan of ActionCurrent OperationsOperational Snapshot, con’t.Detroit Animal Control DACC Statistical AccomplishmentsSlide Number 6Detroit Animal Control 2020 ProjectsSlide Number 8Planned Animal Care Operational ChangesAnimal Care Operational Changes, con’t.Slide Number 11Impact AssessmentsMandatory Spay/Neuter could cost DetroitersCost of mandatory spay/neuter for Detroit households is substantialSpay/neuter services in Detroit are limited and difficult to accessMandatory Restrictive Enclosures pose a significant financial burdenProposed Fine and Fee ScheduleNew Fee Schedule adds fees for many services currently offered for freeSlide Number 19Slide Number 20Thank you