Andreas Karlsson Chris Muller 2017 - gdi.ch class session will be held in the GDI Gottlieb...
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9 to 11 May 2017 – Zurich, Switzerland www.food-service-europe.com www.bu.edu/hospitality www.efss.ch Organizers Location The class session will be held in the GDI Gottlieb Duttweiler Institute in Rüschlikon/ Zurich /CH, www.gdi.ch Accomodation Hotel Sedartis, Thalwil/Zurich, CHF205/ night excl. breakfast, www.sedartis.ch Hotel Belvoir, Rüschlikon/Zurich, CHF235/ night excl. breakfast, www.hotel-belvoir.ch Please indicate the booking code: MURS 2017 Price The fee for the Three Day Certificate Program including all course materials, 3 luncheons and 1 dinner. 1st person: CHF 1,980 2nd person from one company, etc.: 10% discount Booking www.gdi.ch/murs17 What Leaders & Managers Say “Chris is THE world authority on the restaurant industry, the ‘go to’ man if you want expertise and knowledge, a rare opportunity to see a true master giving a master class presentation.” Tony Hughes, Restaurant Group, Non-Executive Director “Very interesting topics. Great Trainer, learned a lot of new ideas for my business. Very encouraging – Loved the 3 days.” “Liked the open character of the seminar, the chance to discuss topics.” “…these were really great days! Great Group, Great Speaker!” “…the format of the seminar, examples given from the industry, great venue…” “Confirmation of what are our challenges and solutions for them…” Recent Seminar Participants Who Should Attend Entrepreneurs, founders, company leaders, multi-unit managers, area managers, and restaurant general managers looking for insight into their own companies or who want to move to the next level of corporate restaurant leadership. Faculty This highly interactive multiday seminar is led by Christopher C. Muller, Ph.D. He has focused his research on multi-unit restaurant brand management; chain restaurant organi- zation development and growth; and the training of multi-unit managers for over 25 years. He is currently Professor of the Practice at Boston University’s School of Hospitality. Special Guest – Andreas Karlsson Andreas Karlsson, Managing Director, Sticks’n’Sushi UK Ltd, will share his experience in helping to build some of the most successful multi-national restaurant organizations through creating and sustaining strong company culture while managing strategic growth. by Prof. Dr. Christopher Muller Successful Multi-Unit Restaurant Management: Becoming the Leader of Managers 2017 www.gdi.ch 17 th European Foodservice Summit Think Tank and Congress for the Restaurant Industry Chris Muller Andreas Karlsson
Transcript of Andreas Karlsson Chris Muller 2017 - gdi.ch class session will be held in the GDI Gottlieb...
9 to 11 May 2017 – Zurich, Switzerland
www.food-service-europe.com www.bu.edu/hospitality www.efss.ch
Organizers
LocationThe class session will be held in the GDI Gottlieb Duttweiler Institute in Rüschlikon/ Zurich /CH, www.gdi.ch
AccomodationHotel Sedartis, Thalwil/Zurich, CHF205/ night excl. breakfast, www.sedartis.ch
Hotel Belvoir, Rüschlikon/Zurich, CHF235/ night excl. breakfast, www.hotel-belvoir.ch
Please indicate the booking code: MURS 2017
PriceThe fee for the Three Day Certificate Program including all course materials, 3 luncheons and 1 dinner.
1st person: CHF 1,980
2nd person from one company, etc.: 10% discount
Bookingwww.gdi.ch/murs17
What Leaders & Managers Say“Chris is THE world authority on the restaurant industry, the ‘go to’ man if you want expertise and knowledge, a rare opportunity to see a true master giving a master class presentation.” Tony Hughes, Restaurant Group, Non-Executive Director
“Very interesting topics. Great Trainer, learned a lot of new ideas for my business. Very encouraging – Loved the 3 days.” “Liked the open character of the seminar, the chance to discuss topics.” “…these were really great days! Great Group, Great Speaker!” “…the format of the seminar, examples given from the industry, great venue…” “Confirmation of what are our challenges and solutions for them…” Recent Seminar Participants
Who Should AttendEntrepreneurs, founders, company leaders, multi-unit managers, area managers, and restaurant general managers looking for insight into their own companies or who want to move to the next level of corporate restaurant leadership.
FacultyThis highly interactive multiday seminar is led by Christopher C. Muller, Ph.D. He has focused his research on multi-unit restaurant brand management; chain restaurant organi-zation development and growth; and the training of multi-unit managers for over 25 years. He is currently Professor of the Practice at Boston University’s School of Hospitality.
Special Guest – Andreas KarlssonAndreas Karlsson, Managing Director, Sticks’n’Sushi UK Ltd, will share his experience in helping to build some of the most successful multi-national restaurant organizations through creating and sustaining strong company culture while managing strategic growth.
by Prof. Dr. Christopher Muller
Successful Multi-Unit Restaurant Management: Becoming the Leader of Managers
2017
www.gdi.ch
17th European
Foodservice Summit Think Tank and Congress for the Restaurant Industry
Chris Muller
Andreas Karlsson
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Course Objectives & Participant Benefits
By the end of this seminar, participants will be able to:
z Better understand the complex environment of today’s foodservice industry
z Define and implement the set of skills necessary for a new multi-unit manager to achieve professional success
z Apply key success factors in planning for restaurant organization growth
z Identify competitive strategies to use in the current marketplace, both locally and globally
z Create new opportunities based on new knowledge
z Implement strategies based on newfound value-added critical thinking and learned behaviors
2017: 9 May (start: 9.30 am) to 11 May (end: 3 pm) – Zurich, Switzerland
Successful Multi-Unit Restaurant Management: Becoming the Leader of Managers
3 Day Topical Details
The Market
z Identifying Trends for Competitive Positioning
z Using the Multi-Unit Economic Advantage
z Why Brand Companies “Win”
The Individual
z The 5 Phases of Leader of Managers Development
z The Eight Key Success Areas for Multi-Unit Managers
z The 5 “Personality Stages” in Your Development
z The Lifecycle Stages of the Restaurant Leader
z A Plan for Transitioning From Player to Coach
The Organization
z The Five Inflection Levers: Size, Brand, Power, Culture, Lifecycle
z Navigating the “Black Hole” As You Grow
z Restaurant Company Growth Planning and Organization Structure
z Conflict, Alignment and Creating a Unified Message
z Training Programs for Staff for Excellence
z Applying the “Rule of Seven”
The Application: Becoming the Leader of Managers
z The Four Keys – Change, Vision, Champion, Serve
z Becoming the Catalyst for Change
z The 3 Roles Everyone Needs to Play
z Transforming from Great Manager to Great Leader
www.salomon-foodworld.comwww.nestleprofessional.comwww.ecolab.com
www.winterhalter.biz
Kind Support by
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Information & BookingContent information:
Booking:
Brigitte Fischer/GDI
Langhaldenstrasse 21
8803 Rüschlikon/Zurich/CH
Fon +41.44.724 62 66
www.havigs.com
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