Anand Sankaran_Wipro

8/3/2019 Anand Sankaran_Wipro

http://slidepdf.com/reader/full/anand-sankaranwipro 1/12

IT Strategies To Manage The Downturn And

Emerge Stronger When The Economy Turns

Around

Anand Sankaran



How Is This Downturn Different For The CIO

The CIO has a critical role to play in thecurrent market scenario

IT is now tightly integrated with corebusiness processes

IT is integral for the businesscompetitiveness and success

As a business leader, the CIO will have tomake key decisions in:

Reducing costs without impact to business

IT investment to retain competitiveadvantage

Have a transparent way of measuring:Value Delivery and competitive advantageof IT to business

Return on Investment of IT



The Challenges Get Bigger When««

While cutting costs is inevitable, the bigger challenge isin:

Making strategic IT investments to increase revenues and build new efficiencies

Retaining competitiveness and differentiation when theeconomy gets better

Continuously Improving customer experience andsatisfaction

Retaining and motivating talent

The CIO will play an important part in shaping how a company manages in the downturnand comes out stronger when the economy rebounds



Wipro Recommends

7 Strategies For The CIO

To Face The Downturn

And

Emerge Stronger When The Economy Turns Around



#1 ± Make Infrastructure an On-Demand Service -

Manage it like a Business Process

Remote Delivery of IT Services - Better

Service levels at lower cost and risk

Platform As A Service ± make your edge

computing a utility service

DC As A Service - Assets,Hosting and

Management

Managed Security Services ± Compliance,Firewall, Incident and Intrusion Management

Transform infrastructure to a pay-per-use service. Manage it by technical and business

SLAs

Wipro has ISO 20001/27001 remote IT service centres, servicing more than 225clients, resulting in service improvement and saving of up to 30%

Cost

Self

Help/ Heal

D o w n t i m e

Remote

Onsite

/Own

Services & AssetOutsourcing



#2 ± Use Cloud Computing, Utility Computing and

SaaS

Cloud Computing is becoming a way of life. The market is expected to grow at a CAGR

of 77% from 2008 ± 2010.

Migrate standard business applications to the Cloud/Utility Model to get: Access to capacity (elasticity) - Rapid scale up/down on demand

More Efficient Infrastructure relative to Internal Infrastructure

Reduction in System management effort/cost

Application currency and faster ROI

Wipro offers Cloud computing models for Industry clusters and standard Business Applications



#3 ± Go Green with Virtualization and Green IT

Consolidate distributed and under-utilized server clusters throughVirtualization

Reduce hardware footprint toachieve saving in costs, realestate, and maintenance

Build energy efficient Data centers

Intelligent Building Managementsystems to save power, water and

lighting

Wipro has implemented Virtualization projects resulting in reduction of hardware spend

of over 34% and improving server utilization to 80-90%. Also setting up a Green DC for a leading Telco.

Use Virtualization, Green IT and Intelligent Building management Systems to slash

recurring costs



#4 ± Drive Productivity from Unified Communications

Remove the duplicity your organization carries in parallel hardware, software and

services for Voice and Data

Replace multiple ³Integration

Points´ with single integrated

communication infrastructure

Use fewer devices that are eachable to access all communication

types

Have Centralized Support

instead of separate support

teams

Open new channels for customer

touch points and revenue

streams

Wipro, along with its partners has worked with companies to implement the UC strategy

and rolling out an integrated communication infrastructure, resulting in communicationcosts reducing by more than 23%



#5 ± Reduce IT Costs Without Impacting Performance

Or Business

Get a Third Party to audit and validate ITinvestment decisions

Rationalize Application portfolios, technologystacks and platforms

Revisit SLAs ± do you really need 99.99%uptime?

Revisit Hardware specifications ± Do your PCs really need expansion slots, parallel

ports, or even hard disks?Move from CAPEX to OPEX model for ITpurchases ± pay from what you earn

Contract/License renewals ± Work with your IT partner to get better rates

CIOs will have to live with slashed IT budgets. The challenge is - to cut costs without

impacting output.

Wipro works with many companies to reduce/optimize IT spend, and engages as a truepartner in a gain-share model by underwriting the TCO reduction



#6 ± Consolidate Vendors And Align Contracts To

Business Achievements

Output/Performance based pricing models linked to SLAs

TCO centric models ± an up-front commitment to reduce TCO

Consolidating vendors across end-to-end business processes(instead of technology stacks)

Increase contract duration for better planning and leveraging ITinvestments

Measure vendor performance on:Business Transformation

Business Revenue GoalsNew Business capability and New Revenue Channels

Time-to-market and Business Agility

Consolidate vendors to reduce Governance cost, accountability dilution, and vendor risk.

Make vendors your partners to share risks and costs of IT

Wipro works as a true IT partner to companies in a risk-reward compensation modelbenchmarked on Business Goals and Revenues Achievements



#7 ± Make Targeted IT Investments To Increase

Organizational Efficiency And Revenues

Invest in Technology to

Enhance Customer experienceReduce Revenue Leakage

Improve Employee Productivity

Data Analytics and Business

Intelligence

Targeted IT investments can have 10 times more impact than traditional IT cost

reductions ± A HBR survey

Wipro has worked successfully with many organizations through multiple economic

cycles, helped them develop competitive advantage and emerge stronger in response tomarket conditions

Ar eas of IT Investments to achieve Maximum Impact



I would like to leave you with a few thoughts«.

A downturn in the economy is disruptive ± Manyindustry leaders fall to the wayside and newcompanies become market leaders

IT will play a big role in sustaining competitiveadvantage, cost reduction, and revenueenhancement

A strong IT partner will help the CIO lead his

company through these turbulent times andprepare for the economy turn around

Thank You!

Anand Sankaran_Wipro

Documents

Transcript of Anand Sankaran_Wipro