The importance of Credit Bureaus Stefano Stoppani IFC – Credit Bureau Advisor
Analysis Services from Credit Bureau: The Case of Cambodia
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Transcript of Analysis Services from Credit Bureau: The Case of Cambodia
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Analysis Services from Credit
Bureau: The Case of Cambodia
Symposium on Credit Reporting in Asia-
Pacific and Personal Data Protection
Confidential Property of Credit Bureau Cambodia
Cambodia is considered as a hidden gem strategically
located in the heart of South East Asia
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Member of ASEAN since 1999
Member of WTO since 2004
Member of AEC
Market access agreement to major
economical zone and countries
Strategic Location
Low costs
Low wages
Low entry cost
Confidential Property of Credit Bureau Cambodia
Cambodia has a young population and is a fast moving
country with average GDP of 7.2% in last 3 years
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
From “Low Income” to “Low
Middle Income” in next 2 years
GDP growth projected at average
of 7.1% to 2017
Poverty level at 34% in 2008 and
now below 20%
GNI per capita $1,010
2010 – source World Bank
Population of over 15 Million
Median age of 24 years old
20% Urban | 80% Rural
Language: Khmer
DEMOGRAPHIC ECONOMIC
Currency: USD and Khmer RielHigh fertility rate at 3%
Labor force over 8 million
Confidential Property of Credit Bureau Cambodia
We have learned from a first incomplete experience to
create a world class credit bureau with CBC
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
2006
Major contributors in the creation of credit information organization
2007 2008 2009 2010 2011 2012
• Launch of
Credit Information Sharing
system
• Negative credit information
• Low adoption by
financial industry
• Decision to decommission
• Development of
Negative and
Positive Bureau
• Selection of
Partners for RFP
• Creation
of CBC
January 2012 - NBC officially licensed CBC to operate credit information
March 2012 - CBC official start of operations
Confidential Property of Credit Bureau Cambodia
Operation of CBC started with 51 members joining
from Commercial and Micro Finance Banks
All financial institution in
Cambodia, licensed by the
National Bank of Cambodia are
required to be member of CBC
and to upload both positive and
negative consumer data.
All data are uploaded on monthly
basis.
All loan request must be checked
with CBC’s credit report.
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Confidential Property of Credit Bureau Cambodia
CBC is a major economic player in the country
landscape thanks to support and regulation from NBC
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Consumers: 5.1M
Active accounts: 2.5M
Outstanding balance: USD 12.4B
Enquiries: 9M
36
10
51
6
7
Commercial Bank Specialized Bank Microfinance Leasing Company Other
111 members of CBC as of 26th October 2015
Confidential Property of Credit Bureau Cambodia
As a start-up company with high expectations, CBC
did quickly got confronted to several challenges
No prior information on sector
No benchmark in country
Data quality
Limited internal skills
Time consuming for report
generation
No data driven decisions
Low awareness of opportunity
provided by technology
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Confidential Property of Credit Bureau Cambodia
With surge of data into the database it is necessary to
know how to pass it through the DIKW model
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Source: http://www.pursuant.com/blog/tag/dikw-model/
Knowing the past is essential to
predict the future in order for us
to sustain the growth of
Cambodia and keep a healthy
loan habit in the country.
Leveraging on technology such
as data visualization have
allowed us to get faster, clearer
and more accurate in
understanding of our past.
We are now to help look into the
future.
Confidential Property of Credit Bureau Cambodia
As technology keeps on evolving, digital plays a
major role in the expansion of CBC solutions portfolio
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Online Dashboards:
Data Analytic Reports
Internal Management Report
K-Score: more accurate credit
scoring based in Cambodia
context and specific
Confidential Property of Credit Bureau Cambodia
Illustration of Data Analytic Reports currently
commercialized in Cambodia
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Confidential Property of Credit Bureau Cambodia
Illustration of the Khmer-Score (K-Score) specific to
Cambodia
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Confidential Property of Credit Bureau Cambodia
Keeping ourselves relevant to the industry, the population and the
country’s economical sector by using the needed technology
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
Wider and deeper range of online Dashboard
Batch review
Loan Decisioning – near instant approval decision
Mobile app with offline capabilities for Credit Officers
Research, assessment and reports for investors
Online credit report on website
Confidential Property of Credit Bureau Cambodia
As we get further loaded with data and get so many choices of
technology, we need to make pertinent choices to stay relevant to all
people and organization needing to rely on the credit bureau
Cambodia in a
glanceCBC’s inception CBC’s first start Leverage on tech
Opportunity with
digital
Future
developmentDigital & Tech
THANK YOU