Analysis of Mark & Spencer (M&S)

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    Marks & Spencer

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    GroupAbdullah 1324067

    Fahad 1128962

    Kauthar 131821Mamadou 1313402

    Sohail 0908854

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    Outlin• !"#$O%&'#!O"

    • (i)tor*

    • Aim

    • +,trnal +n-ironmntal Fa.tor

    • 'omptitor)

    • !mpa.t +,trnal +n-ironmnt• Ma/or 'halln)

    • ortr) Fi- or.)

    •  #hor* o rtail d-lopmnt

    SO# anal*)i)• Strati. option)

    • $)our.) and 'apabiliti)

    • $rn.)

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    'ompan* introdu.tion

    Mar) and Spn.r pl. i) a ma/or riti)hmultinational rtailr

     M S oprat in a.ro)) mor than 40.ountri)

    MS ar )p.iali)t) in th )llin o .lothinood and lu,ur* produ.t)

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    (i)tor*Mar) Spn.r a) oundd in 1884 a) amart )tall b* Mar)

     !t b.am Mar) Spn.r in 1894 a) a

    partnr)hip ith Spn.r #h bu)in)) a) built up ithin a .lo):nit

    amil* n-ironmnt o;rin nrou) pa*pa.a) to it) )al) )ta; and amil*

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    Mar Spn.r Aim a..))ibl to -nmor .u)tomr) around th orld ha-.ratd .on)idrabl momntum throuh aid ran o a.ti-iti) and ar main oodpror))?

     @httpBB.orporatmar)and)pn.r.omBaboutu)BourCplanD 28B10B13

    http://corporate.marksandspencer.com/aboutus/our_planhttp://corporate.marksandspencer.com/aboutus/our_planhttp://corporate.marksandspencer.com/aboutus/our_planhttp://corporate.marksandspencer.com/aboutus/our_plan

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    External environmental Factors

    oliti.al

    +.onomi.al

    So.ial

     #.hnoloi.al

    Eal

    +n-ironmntal

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    oliti.al Fa.tor)

    A) bu)in)) ta,) )u.h a) .o opration ta, ha) rmaindth )am or th la)t 5 *ar) thi) ill not a;.t MS

     #h introdu.tion o n bu)in)) r)tri.tion) poli.*)

    +n-ironmntal rulation) )u.h a) air pollution romarmin .ould a;.t MS )uppl* .hain

    +.onomi.al Fa.tor)'rdit i) -r* hard to obtain or .on)umr) ho-r MS

    ha- not introdu.d .rdit .ard) in thir oraniation%u to th r.))ion popl ha- l)) di)po)abl in.om

    and ha- l)) mon* to )pnd on lu,ur* ood)

    (o-r inHation ha) d.lind o-r th la)t to *ar) )oprodu.t) ma* b mor a;ordabl or .on)umr)

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    So.ial Fa.tor)'han) in &K population )ho) that thr

    ar mor rtird popl than .hildrn

     #hr i) an in.ra) in th dmand ororani. ood

     #h &K i) b.omin -r* multi:.ultur'on)umr attitud toard) ood i) .hanin

    a) th* ha- b.om mor halth .on).iou)

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     #.hnoloi.al Fa.tor #.hnolo* i) rapidl* .hanin and -r*

    ,pan)i- to p up ith

     #.hnolo* i) .hanin th bu*in bha-ior o

    .u)tomr)Eo*alt* .ard) proram) ar al)o d-lopd todi).oura .u)tomr) rom )it.hin o-r tothir .omptitor) and undr)tand thir bu*in

    bha-iour

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    Eal Fa.tor)

    'omptition la)'on)umr la)

    +mplo*mnt Ea)

    Ad-rti)in Standard) la)

    (alth and Sat* la)

      +n-ironmntal Fa.tor)Global armin i) in.ra)in

     #h potntial impa.t) o .limat .han i) a;.tin

    ho bu)in))) oprat%u to a;.t) rom .limat .han ra matrial) ar

    hard to obtain

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    K* .omptitor) o MS

    A)da

     #).o

    (S

    ",t

    Sain)bur*)

    S M

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    Sa ) ur) or M)2013

    httpBB

    n))*.omB)tor*B1164063Bm:and:):upbat:d)pit:.lothin:)al):allin:aain

    http://news.sky.com/story/1164063/m-and-s-upbeat-despite-clothing-sales-falling-againhttp://news.sky.com/story/1164063/m-and-s-upbeat-despite-clothing-sales-falling-againhttp://news.sky.com/story/1164063/m-and-s-upbeat-despite-clothing-sales-falling-againhttp://news.sky.com/story/1164063/m-and-s-upbeat-despite-clothing-sales-falling-againhttp://news.sky.com/story/1164063/m-and-s-upbeat-despite-clothing-sales-falling-againhttp://news.sky.com/story/1164063/m-and-s-upbeat-despite-clothing-sales-falling-again

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    !mpa.t o ,trnal

    n-ironmnt'han in opration

    'han in .u)tomr trnd)

    'hanin u*in por

    Opportuniti) or .omptitor)

    " u)r #.hnolo*

    JGrund*= 2006

    For ,ampl inormation t.hnolo* .ompltl*.hand th a* o or= .u)tomr bha-ior and li)t*l a) ll

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    Futur .halln)MS nd) to )tart out)our.in )upplir) in

    ordr to p up ith .omptitor)

    MS i) lo)in it) trnd toard) *oun)tr)=

    )o th* nd to ma )om thir produ.t)mor appalin to *oun popl

    MS nd) to pro-id mor di-r) produ.t)a) th &K i) b.omin -r* multi:.ultur

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    ortr) Fi- or.)'omptiti- ri-alr* ithin a indu)tr*arainin por o )upplir)

    arainin por o .u)tomr)

     #hrat o n ntrant)

     #hrat o )ub)titut produ.t)

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    'omptiti- ri-alr*MS ha- di;rnt .omptitor) a) th* ha-

    -arit* o produ.t )u.h a) ood = .lothin andhom ar produ.t)

     #hr .lo))t .omptitor) ar %bhanam)and hou) o Fra)r a) th* )ll )imilarprodu.t) and o;r )imilar )r-i.) and allo;r hih Lualit* produ.t)

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    arainin por o)upplir)

    MS ha- a lot o por o-r )upplir a) a loto thir produ.t) ar o thir on brand

    MS bu*) lar amount) o matrial) and

    r)our.) thror th* .an t ood pri.)on hat th* bu*

    MS ha- a )trati. ad-anta o-r.omptitor) a) th* ar not mor rliant a)

    othr)

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    arainin por o.u)tomr)

    Eu,ur* produ.t) hi.h MS )ll )u.h a),pn)i- .lothin= th .u)tomr) ill bu*thm b.au) o Lualit* hi.h man)barainin por i) lo

    Som MS produ.t) ar )old b* thir.omptitor) )o barainin por o .u)tomr)i) hih

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     #hrat o n ntrant)For MS thrat) o n ntrant) ar lo du to

    hih barrir) o ntr*

    MS brand nam and .apital in-)tmnt= hih

    )al) r-nu and mart )har hlp) thm aain)t.omptition

    (o-r or MS .hapr )l.tion o produ.t)barrir ma* b lo and .omptition .ould ntr)u.h a) rimar a) th* o;r lo pri.d .lothinhi.h i) -alu or mon*

    'omptition or MS i) hih a) o-r th *ar) th*ha- lo)t mart )har hi.h man) th thrat orn ntrant) i) hih

    #h t b tit t

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     #hrat o )ub)titutprodu.t)

    For MS thrat) o )ub)titut) ar hih

    Othr )tor) )u.h a) ",t = hou) o Fra)rand Slrid) o;r top Lualit* .lothin ith

    .omptiti- pri.Suprmart) )u.h a) AS%A ha- .hapr

    altrnati-) ith thir ood pri.) and ranhi.h i) a thrat

    S O l i

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    STRENGTHS

    .Good quality products

    .Diverse ranges of

    Products

    · Largest retailer in UK 

    · Increase turnover and

    trading profits

    OPPORTUNITIES

    · Introduce new products· Provide more organic

    goods.

    · Build up more alliances

    · Develop overseas

    supply cain

    THREATS

    · Insta!ility in te prices of

    raw products· "ew legislations

    ·#conomic recession

    ·Low cost retailers

    · #$treme competition

    WEAKNESSES

    · Losing young customers

    .Perception of %ig Prices· &ustomer disinterest

    · #nvironmental issues

    · 'u!stitute products or

    tecnologies

    SO# Anal*)i)

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    Strati. option)

    'on)idr th bnIt) and impa.t) tho) .an

    ha- on .ompan* Inan.ial po)ition and

    .u)tomr

    rand rpo)itionin

    Gttin 'o)t .in.i) b* introdu.in )om

    n point:o:)aluildin a )tron multi.hannl .apabilit*

    Ma/or t.hnolo*:dri-n .han pro/.t)

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    Strati. r)our.) and

    .omptn.i)1 Nalu 'hain d-lopin and addin -alu at a.h l-l

    o )uppl* .hain

    2 rimar* A.ti-iti) th primar* a.ti-iti) ta in hand)-ral )p.iI. un.tion) o th .ompan* inbound

    loi)ti.)= opration)= outbound loi)ti.)= )al) and

    martin

    3 Support A.ti-iti) th .ompan* nd) to ha- hold o it)

    human r)our. and t.hnolo*

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     #han or *our tim

    %o *ou ha- an* Lu)tion

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    $rn.)

    Grund* A " 2006 'omptiti- )trat* and)trati. anda) Strati. 'han 10J5247>260

    ortr= M + J1985 Competitive advantage:creating and sustaining superior performance=" or #h Fr r))

    Mar) Spn.r J2013= A-ailabl athttpBBmar)and)pn.r.omB PA..))d10th O.tobr= 2013Q

    (art= S and Murph*= R J1998 rand) #h

    " alth 'rator) +nland alra- p7

    http://www.marksandspencer.com/http://www.marksandspencer.com/