An Organization...unique solutions Delivery models targeting faster, efficient and business aligned...

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Simplifying Technologies for Tomorrow All Rights Reserved www.zeronetechnologies.com Sustained Growth Customers Partners Global Presence Best Talent An Organization … STRATEGIC ALLIANCE PARTNER - ZERONE TECHNOLOGIES Established in 2010 Trusted as an IT & ELV System Integrator An ISO 9000:2008 Certified Group Presence in India, Nepal, Bangladesh, Dubai, Bahrain, Qatar & African countries. Partnerships with leading Vendors in IT & ELV

Transcript of An Organization...unique solutions Delivery models targeting faster, efficient and business aligned...

Page 1: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

Simplifying Technologies for Tomorrow

All Rights Reserved www.zeronetechnologies.com

Sustained

GrowthCustomers Partners

Global

PresenceBest Talent

An Organization …

STRATEGIC ALLIANCE PARTNER - ZERONE TECHNOLOGIES

Established in 2010

Trusted as an IT & ELV System Integrator

An ISO 9000:2008 Certified Group

Presence in India, Nepal, Bangladesh, Dubai,

Bahrain, Qatar & African countries.

Partnerships with leading Vendors in IT & ELV

Page 2: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Collaborating with customers to ‘Do Business Better’

Differentiated Client Engagement

0201 03 04 05 06

Deep Industry Insights

Standardizationof Delivery

InnovationNetwork

Strategic Partnerships

Culture

Differentiation at the Front through industry

and client insight

Uncovering key characteristics of

industries and offering unique solutions

Delivery models targeting faster, efficient

and business aligned KPI’s

Engage, retain, develop for enabling

transformation. Investment in next gen

technologies

360 deg relationship; Collaborative offerings

and innovation with product partners

Collaboration with customers;

employees; partners and community

Our Key Enablers

Page 3: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Zerone Technologies Strength…

Employee Diversity• Young & Experienced

• Strong Education

• Multicultural

Value Delivery• Enhance Business Alignment ,

• Drive Transformation

• Focus on “Value Creation”

• Measure Success across all aspects of our operations

Key Focus Areas

Continuously development of customer life cycle

management

Holistic KPI driven performance management for

business

Industry Trainings & Certifications• Cross Platform trainings

• Industry leading Certifications

• Skill Development programs

Strategic Initiatives• Emerging Market Focus

• Synergistic Partnership ecosystem for the

future Sell To, Sell With & Co Branding

Best In Class Practices• Leadership Programs

• KM Processes

• Talent Acquisition

Page 4: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Differentiated Client Engagement

Deep Industry Focus with Advanced Technologies

Customer Advocacy & Integrated Consulting Capability

Client Centric Go To MarketAddress competitive dynamics, regulatory changes and leverage

advances in technology to compete and thrive in their sector

Good Corporate Governance

People Excellence

World Class Infrastructure Brands

Innovative Technologies

Value System - bedrock of our culture

competent, honest & significant business-

partner

Agile, Customer Centricity & Process

Excellence

Page 5: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Skill Set …

Comprises

EducationTeam with minimum of Engineering

Education background

Customer Advocacy

Highly experienced and knowledgeable in

their vertical sectors

Industry Certifications & Memberships

In line with the Industry trends and the

state of the art technology

Alcatel Lucent ACSE Technical certifications & ACPS certifications in design

IBM Technical certified Server & Storage engineers,

Cisco certified CCNA and CCNP engineers,

Juniper certified engineers,

Cyberoam certified engineers,

KNX certified engineers,

Netapp certified engineers

Polycom Certified Engineers

OPST, OPSA Certified team

Crestron certified engineers

Microsoft Certified team

Oracle trained & certified team

RCDD Certified

Company is KNX Certified

PMI Trained & Certified team

Infocom Trained & certified

Memberships in BICSI

Memberships AACEI

Membership IEEE

Membership IET

Many More

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Awards & Accolades

Global Excellence Partner Award for 2013 from Alcatel Lucent

Best Partner award from Cyberoam in 2011

Best Networking Partner for GCC in 2011 by Alcatel Lucent

Best Cloud Accredited Partner Award for 2013 from Microsoft

Best Country Partner Award from Brand Rex for Year 2014

Best Growth Partner for Networking for MEA in 2011 by Alcatel Lucent

Page 7: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Corporate Social Responsibility …

Minimize Zerone’ s internal footprint on energy,

water and waste

Work jointly with education and civil society

networks on sustainability programs

Green Infrastructure

• Recommend Products and services that enable

GHG reductions

• Propose Products and Services in Energy

Efficiency and Renewable Energy

• Green Data Centres which Deliver 10-15% more

energy efficiency

• Organise Voluntary Services.

• Community Care programs (health,

education and environment)

Ecological

Community Services

Contributions to society – through education, extending human touch and facilitating employee involvement in community

Page 8: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Health & Safety KPI’s

• Accident Frequency

• Incident Severity

• Near Misses

• Safety Observations

• No of Training Hours

• Employee

Involvement

• HSE Initiatives

• Visible Felt

Leadership

• Employee

Suggestions

• Tool Box Talk

Delivery

• HSE Alerts Issued

• Time spent by

operational staff

completing safety

documentation

Accident & Incidents Involvement & Comm Occupational Health System Effectiveness Monitoring Operations Promotion of HS

• Safety Award Success

• Meetings with

CEO/Directors

• Delivery of Agreed

Safety Improvement

Plan

• Safety Critical Work

• Health Surveillance

• Days Lost due to

Work Related-Health

• Rehabilitation of -

Employee

• Locations with HMP in

Place

• Delivery of Health and Safety Inspections/Audits

• Category I and Category II Conditions

• External System Audit Outcomes

• Disciplinary Offences

• Supply Chain Compliance

• Tenders Scores from Clients

Safety at Work…

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Value Proposition & Advantage

Repurposing & Optimizing Our Clients’

Technology Investments

Creating Seamless Customer

ExperiencesTransforming Our Clients’ Businesses

Cloud

Harnessing the Power to Disrupt

Zerone Advisory Partners….

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Industry Verticals

Banking,

Financial Services

& Insurance

Retail, Enterprise,

Transportation &

Government

Manufacturing

& Hi-Tech

Healthcare,

Life Science &

Services

Energy,

Natural Resources

Utilities,

Telecom,

Engineering &

Construction

Hospitality,

Restaurants,

ServiceApartments,

Real Estate

Se

rvic

e L

ine

s

Business Consulting Services

Business Applications, Analytics, AI & Information Management

Global Infrastructure, Value & Product Engineering Services

Managed Services

Strategic Business Service Lines

Page 11: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Focused Technology Services…

• GRMS

• Lighting Controls

• Energy Management

• Cabling & IPTV

• Facade Lighting

• CCTV & ACS

• PA & BGM

• Networking & Wi-Fi

• IP Telephony

• Servers & Storage

• Room Controls & DL

• BMS

• Speed Gates

• Concierge Solutions

• IT Infrastructure

• Cloud Solutions

• Virtual connect Solutions

• EAMS

• Asset tracking Solutions

• Connectivity Solutions

• Data Acquisition

• ERP, EMS, DMS, BI, AI, HRMS

• Networking

• VC & Converged Sol

• SCS

• Wi-Fi & Wireless

• IT Security

• Servers & Storage

• Data Centre Solutions

• Physical Security

• ERP, EMS, DMS, BI, AI, HRMS

• Cloud Solutions

• GIS, EAMS

• Bespoke Development

• Resource Outsourcing

• Value Engineering

• Interactive Learning

• Smart Class Room Infra

• Smart Campus Sol

• PA/BGM

• ACS

• Library Management

• IT Infrastructure

• Content Development

• Online Examination

• ERP, EMS, DMS, BI, AI, HRMS

• Regulatory Compliances

• E-Safes & Vaults

• Digital Certificates

• Security Monitoring Assurance

• Mobility & Encryption

• Privilege Access Mgmt

• Vulnerability Mgmt

• Cloud & IT Infra

• IT & Physical Security

• ERP, EMS, DMS, BI, AI, HRMS

• AML Solutions

• E-Commerce

• Bespoke Development

• IoT solutions

• Networking

• VC & Converged Sol

• SCS

• Wireless & Wi-Fi

• IT Security

• Servers & Storage

• Cloud Infrastructure

• Physical Security

• EAMS

• Cloud Solutions

• Bespoke Development

• ERP, EMS, DMS, BI, AI, HRMS

• Resource Outsourcing

• Value Engineering

Industry Verticals

Hospitality BFSI Education Manufacturing Gov & Enterprise Health Care

Page 12: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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E –Enablement of Enterprise

Collaboration

Content &

Services

Application

Services

Business

Integration &

Services

Security

Solutions

Cloud

Enablement

Services

Enterprise

Architecture &

Services

Application

Services

Enhancing customer

experience with Digital

solutions

Automate Operations with

‘Resilient -By-Design’ and

Standard Business Processes

Business agility using

standard process and

integrated Systems

Key Drivers

• Highly Talented Technical Pool

• Cost Arbitrage

• Leapfrog increases in Technology

reliability from 90’s

• Quality Advantage

• Functional exposure

• Association with Standard bodies

• Faster Time to Market

• Economy of scale

• 24 Hour Service Window

• Enables customers internal work-

force to focus on “core’ & Business”

Business Application Services…

Page 13: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Business Partners …

Page 14: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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People

TQM

An ISO 9000:2008 Certified Organisation

employees trained in ISO Process & methodologies

In House ISO Certified Auditors

PMI Trained Project & Program managers across

the group

All fresh recruits undergo a 3 day TQM-Q training

Business parameters for the Organization are

related to quality

Meeting Our Customer’s Requirements with doing “Things Right the First Time”.

Cease dependence on Inspection for Quality

Improve every process Constantly

Institute Training

Drive out Fear

Institute programs for Education and Self Improvement

Everybody In the Company to Work for This

Transformation.

Zerone Quality Process …

Customer Satisfaction

Attaining ZERO DEFECTS with Consistency with CONTINUOUS IMPROVEMENT,

A belief in the employee’s ability to solve problems; , people doing the work are best able to improve it.

Page 15: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Project Delivery Process …

Initiation Phase

Development Project Charter

Planning Phase

Scope

Time

Cost

Quality

HR

Communication

Risk

Procurement

StakeholdersProject

Integration

Execution Phase

Quality

HR

Communications

Procurement

Stakeholders

Project Integration

Monitoring & Control Phase

Scope

Time

Cost

Quality

Communication

Risk

Procurement

Stakeholders

Project Integration

Closing Phase

Close project or Phase

Close Procurement

Page 16: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Service Delivery Standardization

Eliminate

Work

Automate

Work

Standard

Operating

Procedures

Knowledge

Bases

Next Generation Managed Services

Analyze

Page 17: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Service Strategy• Strategy generation• Financial management• Service portfolio management• Demand management

Service Design• Capacity, Availability, Info Security Management• Service level & Supplier Management

Service Transition• Planning & Support• Release & Deployment• Asset & Config management• Change management• Knowledge Management

Service Operation• Problem & Incident management• Request fulfilment• Event & Access management

Continual Service Improvement• Service measurement & reporting• 7-step improvement process

Service Delivery Process

Page 18: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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• Application & Infrastructure Managed Services

• Security Management

• SAAS, Cloud Management Services

• Standardized Processes for Assured

Services

• Tools & Platforms

• Continuous Improvements & Cost

taken out

• Multiple Engagement Models

• Variability linked to Business Growth• Move from SLAs to BLAs

• Service Prioritization based on

Business Needs

• Vertical Solutions

• SaaS, Cloud Enablement

• Appl Portfolio Rationalization

• Technology Refresh

• Process Transformation

Integrated & comprehensive

services

Efficiencies

FlexiblePricingmodels

Business Visibility

TransformationValue

Propositions

1

25

34

Managed Services

Page 19: An Organization...unique solutions Delivery models targeting faster, efficient and business aligned KPI’s ... Best Networking Partner for GCC in 2011 by Alcatel Lucent ... Hospitality,

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Business Engagement Models …

MEP Contractor as Prime

Zerone Technologies as IT &

ELV Sub-Contractor

Main Contractor as Prime

Zerone technologies as IT

& ELV Sub-Contractor

Client as Prime

Zerone Technologies as IT

& ELV Contractor

Business Agility, Multiple Engagement Models.

Model 1 Model 2 Model 3