An Introduction to the HR Management Standards for Nonprofits

Module 4Workplaces that Work

Please open this link at the beginning of class and find the self assessment you did at the beginning – review the questions for Module 4

Program Partners

Remember confidentiality as we move forward, please.

Start with a Strong Foundation & Build UP

6. HR Planning

5. Training, Learning and Development

4. Workplaces that Work

3. Managing People and their Work2. Getting the Right People

1. HR Management Standards

Learning Objectives

• Understand how creating a workplace that works contribute to your organization’s success in achieving your mission

• Know the key elements of Standard 4• Be aware of resources that can assist you in

implementing this standard• Be able to identify next steps you must take

to achieve this standard

Workplaces that Work

Healthy workplaces consider:physical, environmental, intellectual,

emotional, occupational and mental health of employees

With the aim of balancing workplace responsibilities with personal/family/community

responsibilities.Do you agree? What is most

challenging?

HR Toolkit – Module 4

• Relationships require balancing multiple demands

• Work together to be attuned to the well being of all those who work to advance our mission

• Done well it helps to attract, retain and motivate healthy employees

HR Toolkit Resources – Module 4

Let’s take a look at the section!Please find the following:

Work-life balance;Flexible work arrangements;

Big Bro/Big Sis Harassment policy;Ides for embracing diversity in the workplace;

Conflict resolution.

Standard 4

4.1 – The org provides a safe work environment.4.2 – The org supports work/life balance.4.3 – The org ensures a work environment free of harassment.4.4 – The org promotes an inclusive work environment.4.5 – The org has a conflict resolution policy.

Standard 4.1

The org provides a safe work environment.

Occupational health and safety (OSH)policiesWorkers Compensation Policies

Purpose?

Linked to standard 1.2 - compliance

Did you know?

All organizations, regardless of size or legal requirement, should have a public health and safety policy statement, signed by the CEO/ED

that shows their commitment to health and safety.

http://novascotia.ca/treasuryboard/manuals/PDF/500/50409.pdf

3.1 Activity

In groups of 3, select a sample OHS policy and discuss these questions:

How does the policy demonstrate the org’s commitment to a safe and healthy workplace?How (how well) does it provide clear direction?Does it provide direction on how to comply and

what do to if there is a breach?

Standard 4.2

The organization supports employee work/life balance.

Closely linked to 1.2 – compliance

Most common policy:flexible hours arrangement

Steps in Establishing Flexible Work

1. Consider important issues2. Identify possible options3. Formulate policies4. Communicate the change5. Run a pilot for a trial period and evaluate it6. Amend and/or extend the program if necessary7. Monitor and evaluate

Debate Activity

Argue the advantages and disadvantages of flexible work schedules

• 1-2 people for and 1-2 people against• Think both employer and employee perspectives• Timing - 1 minute to make case on each side; 30

seconds response each side; 10-15 second final statement

Prep 10 minutes

Standard 4.3

The organization ensures a work environment free of harassment.

Closely linked to 1.2 – compliance

The Employment Equity Act – employer obligations?The Canadian Human Rights Act- punishment?

Harassment

• Can be visual, verbal, physical or sexual• May involve threats, intimidation, unwelcome

remarks, offensive or derogatory jokes, posters, crude comments, leering, etc.

• Is something a reasonable person would find unwelcome

• May be one incident or a series of incidents• Adversely affects an employee’s productivity and

creates an uncomfortable work environment

Activity

In groups of 3, choose and policy and answer these questions:• How does the policy make it clear that

harassment will not be tolerated?• How does the policy provide guidelines on the

types of harassment that will not be tolerated?

• Does it state who is covered by the policy?

Standard 4.4

The organization promotes an inclusive workplace.

Related Standards 1.2 (compliance),

3.2 (providing appropriate learning opportunities) and 5.1 (Every employee’s training and development needs are reviewed

at least annually and plans established to address any gaps.)

Workplace Bullying

• Bullying = personal harassment • More destructive than sexual harassment Globe & Mail

• 3 Step Plan to Confront a Bully – Bill Howatt

Activity

In a group of two, choose a policy

or use the 3 Step Bullying article to identify a situation in your workplace

and devise a plan to address it.

Standard 4.5

The organization a conflict resolution policy.

Conflict…indicates a healthy exchange of ideas and creativity.Do you agree?

Types & Styles of Conflict

Values – principles or preferences, Power - influence,

Economic - resources, Interpersonal - styles,

Organizational - reportingand Environmental – external.

Thomas & Kilman 5 Conflict styles

Balance of assertiveness and cooperativeness (satisfying my own concerns or those of others)

1. Competing2. Accommodating

3. Avoiding4. Collaborating

5. Compromising

In Groups for 3-4…

• Identify a conflict situation in one of your orgs• Identify the type of conflict• Identify the conflict styles of those involved• Identify what other style might have helped

resolve the situation• Identify who should help these employees

work through the conflictThomas-Kilmann Model - Using Styles Strategically

Standard 3.6

The organization provides competitive compensation to

employees.

Total CompensationDirect financial compensation

Indirect financial compensationNon-financial compensation

Homework

1. Take a breath2. Pick a priority3. Create a plan

Online Session Evaluation

Please take a few minutes to complete the session evaluation before leaving:

http://survey.constantcontact.com/survey/a07e7uw39wphja1notu/start

Next session: Jan 29, 2014 (storm date Feb. 5)

Questions?

Cancellation policy– If any school boards cancel, we are cancelled– If anything else causes a need to cancel, check

your email before you leave home