An Introduction to Quality Supportive Housing -...
Transcript of An Introduction to Quality Supportive Housing -...
An Introduction to Quality Supportive HousingApril Morrison – CSH New England
Alice Minervino – CT Dept. of Mental Health and Addiction Services
2017
Florida Institute
on
Homelessness
and
Supportive
Housing
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Supportive Housing in CT
Valley Park - Torrington
My Sister’s Place - Hartford
Geller Commons – New Haven
Liberty Commons - Middletown
Supportive
Housing
Quality
Initiative
(SHQI)
A collaboration
between CSH
and the
Connecticut
Department of
Mental Health
and Addiction
Services
(DMHAS)
© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.
Supportive Housing Quality Initiative
Tools – Assessment/Acuity Index
Forms & Documents
Reviews
DMHAS Supportive Housing Training Catalog &
Learning Collaborative
Supportive Housing Community
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Assessment and Acuity Index
http://www.csh.org/CT-QI
Service PlanningConnection to service plan goals
Tenant choice
Evidence in notes
Assessment/Acuity Index
Service Planning
Caseload distribution
Level of contact
Moving On
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Forms & Documents
Sample forms for providers
Review documents
Guidance
http://www.csh.org/CT-QI
© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.
Reviews
Peer reviewers
Prereview informational session
Prereview & Policy
Interviews
Data collection
Feedback
Recommendations http://www.csh.org/CT-QI
© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.
Training
DMHAS
Supportive Housing
Training Catalog
Peer Learning
Collaborative
http://www.csh.org/CT-QI
© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.
Community
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What can you take home?
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Acknowledgement: Picture – conversation by Jason Schultz.
Reproduced here under a Creative Commons Attribution-Noncommercial 2.0 Generic license. http://www.flickr.com/photos/jdawg/484678361/
#1 DISCUSSION STARTERS
1) What is your agency currently doing to support quality assurances? 2) Would a framework to guide the quality of services be helpful in your work? 3) Based on what you’ve heard today, what could your agency do going forward to begin or enhance quality services?
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What you can take home
#2 Questions For Report Outs - Getting Started
1) What are the tools, training or knowledge that you can
you identify as a necessary component to moving forward
with quality assurances at your agency?
2) What, from the question above, is the key component?
3) Who are the partners and champions that can help your
agency get started?
4) What can be your agency’s first step?
E-classes Tutorials Workshops Customized
Solutions
csh.org/training
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Please Join Us!
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Alice Minervino
Behavioral Health Program Manager
CT Department of Mental Health and Addiction Services
April Morrison
Senior Program Manager – CSH New England