An innovative cloud-based ticketing software specialising ...

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An innovative cloud-based ticketing software specialising in B2B service management of ticket sales and inventory. Simple. Not simpler.

Transcript of An innovative cloud-based ticketing software specialising ...

An innovative cloud-based ticketing software specialising in B2B service management of ticket sales and inventory. 

Simple. Not simpler. 

TicketingHub

Let’s be real. The ticketing industry of today is broken. Providers over-promise on their software’s scope of services and underdeliver on customer service. TicketingHub provides a clean, simple, and easy-to-manage system designed around our clients and their businesses' unique ticketing needs. 

TicketingHub empowers you to centrally manage your ticket inventory, set prices, scale event capacities, analyse ticket sales, and create custom financial reports. Our API helps connect users to third-party software to seamlessly integrate into their own services. 

Why TicketingHub?

Full integration with online-travel agencies (OTA) like GYG, TripAdvisor, TripXoXo…

Create coupon codes and vouchers for redemption during checkout or at the door

Automated SMS and email customer notifications and reminders

No customer will be redirected off your site. Ever.

Keep tabs on advertising ROI in real-time

Upsell additional tours or events during checkout

Custom reports builder One Click Refund Abandoned booking cart recovery

Connect and integrate with trusted and accredited ticket resellers

Manage and oversee your own online box office

Connect to your desired payment gateway in seconds

Upload and sell tickets Validate ticketsTrack sales real time

TicketingHub

TicketingHub is a clean and modern system designed specifically for attractions, tours and activities.

TicketingHub allows you to centrally manage your ticket inventory, pricing, capacities, ticket sales, customs data and financial reporting. It also provides an open API to third party developers to enable integration into their own services.

Online Solutions

Shorter, smoother and easier - a better customer journey that never leaves your site and protects your branding. And with our fully automated customer services, it means less work for you.

POS & Redemption

Deliver fast Point Of Sale ticket redemption and sales at the door and introducing roaming mobile POS to eliminate queues on your busiest days.

Distribution

Join some of the largest distribution platforms in the world through our strategic partnerships.

Marketplace

Connect with a number of external applications to create the perfect solution for you.

Online Solutions

Our customisable widget cuts down on checkout time for customers while increasing conversion.

• 5-step, seamless checkout experience

• Mobile and desktop optimised

• Customise your widget with colour, images, and other elements unique to your brand

Checkout. Made Simple. 

• Automated customer emails & SMS

• System automatically sends them the confirmation, reminder and post-tour emails for you.

• Saves significant time and resources currently spent responding to customers

• Automated abandoned shopping cart recovery

• Sends an email to potential customers who began a purchase but didn't finish

• Enables you to capture potentially lost sales

Automated customer Services

Essential Features for Better Conversion Rates and Greater Revenue

We never redirect the customer away from your site during the purchase.

• Proven to decrease conversion rates and lower sales• Potential to decrease trust in your site• Bad for your branding (your logo squashed inside someone else's site)• We install a widget that never takes customers away from site.

Up sell additional products & service in purchase

• Our system also allows you to sell add-ons during the purchasing process.• Up sell t-shirts, products and/or merchandise during the purchase• Similar to how airlines sell hotel accommodation, rental cars, etc to raise more revenue

Purchase as a gift enabled

• Allows customers to purchase non-date and time specific vouchers as gifts for friends• Easy to identify and redeem at the top of the booking widget

Create your own coupon codes

• Allows you to set up coupon codes with discounts (limit numbers, percentages, …)• Can be used on advertising to track efficacy of different media in real time

Managing existing bookings (change dates and refunds)

• Our platform enables one click refunds or amendments to exist bookings• Move dates or change numbers in one click (including updating payments)

Detailed financial reporting

• Automated financial reporting features• Allows easy analysis of which products, events and promotions are selling well• Enables geographic tracking of customer's origin (helps with targeting advertising)• Easily export detailed financial details as CSV files for upload to accountancy software• Option for custom API integration with accountancy software available

Customer data

• Full access and total control over your customer's demographics and data• Export Data and import to BI tool• Automatically Push Data into your CRM, marketing platform

POS and Mobile POS Solutions

Point Of Sale solutions

Say farewell the old POS systems with the introduction of integrated smart checkout solutions.

Cash draw, printing, scanning and touch screen iPads makeinventory management and sales faster and easier than everbefore.

Mobile POS

Sell and redeem tickets anywhere, anytime

Our mobile EPOS app Outpost connects with your live inventory, event manifest data, and can issue and redeem tickets and vouchers anytime, anywhere. 

The app doubles as a drop-in POS for any company in need of a go-to solution for event door sales and a roaming sales desk around an attraction’s vicinity.

Turnstyles

Our solution can plug into existing turnstiles or we can help yousource new ones.

The Turnstiles instantly recognise tickets and vouchers andremove them after redemption eliminating fraud.

Self Service Kiosk

Our solution can plug into existing turnstiles or we can help you source new ones.

The Turnstiles instantly recognise tickets and vouchers and remove them after redemption eliminating fraud.

Distribution and Resellers

API integrations for distributors

Our solutions’s API means no more ticket allocations for resellers or phones calls and emails to check availability.

Now you can allow resellers and distributors to sell direct from your inventoryin realtime.

Backend Access for Resellers

You can provide restricted access to resellers, complete with credit limits withfully automated invoicing and account management, that enables them tobook directly from within your account without viewing your own private data.

Voucher Redemption from any source

We also enable voucher redemption from resellers and distributor who don’thave access or integrations by accurately mapping codes and automaticallyissuing invoices.

Voucher Booklets

Lastly, you can provide voucher booklets for hotels and have those vouchersredeemed, tracked and invoices automatically issued to reduce yourworkload

Marketplace

Online Payment Gateways

We provide the “technical plumbing” to accept payment directly without TicketingHub holding onto your money at any point.

We offer a range of 120 different payment gateways, though we always strongly encourage clients to use Stripe.

More information can be found here http://stripe.com or http://gatewayindex.spreedly.com/

Point of Sale (Chip and Pin) We provide the “technical plumbing” to accept payment directly without TicketingHub holding onto your money at any point.

We offer a range of 98 different payment gateways, though we always strongly encourage clients to use Stripe.

More information can be found here http://stripe.com or http://gatewayindex.spreedly.com/

Real Time Analytics - Google Analytics

Track your return on investment (ROI) from online AdWord Campaigns and automatically measure strength of individual key words

Reduce time and cost by consolidating your ticket sales, inventory, finances, andcustomer data under a single dashboard.

Accounting & Marketing

TicketingHub can connect to most Accounting or email softwares using WebHooks & Zapier

Start scaling your business immediately.

TicketingHub’s customisable and easy-to-implement checkout widget provides your customers’ a short and straightforward checkout experience that encourages higher conversion rates while saving you operational overhead and resources. With a fully optimised system that includes features such as up-selling and abandoned cart recovery, it’s no wonder why our clients have reported increased YOY revenue after making the switch to TicketingHub.

Reduce your back office overhead and increase your profit margin by utilising useful features such as purchase confirmation emails and automatic SMS and email event reminders. Enjoy our toolbox of marketing automation features to maintain relationships with current customers, secure recurring customers, and earn referrals of new ones.

Growing and managing your business has never been easier.

Keep tabs on your ROI from social media or AdWord campaigns. We’ll provide insights into the strength of individual keywords to help you hone and strengthen your digital marketing outreach activities.

Users will save on time and cost by consolidating your ticket sales, inventory, financials, and customer data under one easy-to-navigate dashboard.

Reduce back-office admin Eliminate FraudIncrease Revenue

Real-time analytics

TicketingHub is PCI Compliant. We utilise Amazon Web Services (AWS) to keep your sensitive financial information under lock and key. AWS Compliance provides assurance related to the underlying infrastructure and TicketingHub owns the compliance initiatives pertaining to anything placed on the AWS infrastructure. 

TicketingHub offers our clients a dedicated 24-hour support system for any questions or issues you may have.

24-Hour Support

Your information’s privacy is our top priority.

Simple Pricing

Hardware Cost

TicketingHub is an out of the box solution, just buy the hardware from any retailers and start selling.

Mobile Pos - £650

• iPhone from £150• Chip and Pin wrapper + scanner - £300• Bluetooth Printer - £200

Fixed Pos - £850

• iPad or Touchscreen from £200• Chip and Pin wrapper + scanner - £150• Cash Register + Printer - £300• Scanner - £200

No setup feeNo support feesNo contractsNo minimum sales* Pass the entire cost onto the customer3%

*of credit card transactions only

Don’t miss out!Wondering why some of the biggest names in tourism and joining us?

Launched only 5 years ago, we currently process in excess of $4M a month, and clients include three of the top twenty attractions in London and the largest hop on hop off bus company in the word

Hop on Hop off Bus Attractions

MuseumsTours (Food)

Events / Festival Distilleries

Contact [email protected]

Tel: +44 207 100 1243

Boat Tours VR

POS onlyPyramids of Egypt

Theatre Tickets ZipLine