An initial framework of competency-based knowledge management

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An initial Framework of a Competency-based project management Mikhail Rozhkov PhD Candidate, PolyU mail: [email protected] Mikhail ROZHKOV, C.F. Cheung and Eric Tsui Knowledge Management Research Centre, Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University

Transcript of An initial framework of competency-based knowledge management

Page 1: An initial framework of competency-based knowledge management

An initial Framework of a Competency-based project management

Mikhail RozhkovPhD Candidate, PolyUmail: [email protected]

Mikhail ROZHKOV, C.F. Cheung and Eric Tsui   Knowledge Management Research Centre,

Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University

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What I’m going to talk about?

1. The role of employee’s competencies in innovation projects

2. Framework of a Competency-based project management

3. Framework’s application

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Current project management issues: literature review…

1) Requirements of being open-innovative, active in the web environment, flexible

2) Using virtual and remote workers3) Organization network cooperation is required4) High project complexity

Human resources are the critical factor to handle these issues

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Success factors of innovation projects: research results…

• Croatian Community Innovation Survey (2004 – 2009)

• The sample: 979 – Potential innovators – Successful innovators

* “Surmounting innovation project failure”, Ljiljana Božić and Sonja Radas The Institute of Economics, Zagreb. MEIDE 2010, 27 28 May 2010‐

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Failure and success factors for innovations projects

• Lack of qualified personnel• Lack of information on technology• Problems with finding a partner for cooperation

• New design and packaging• Continuous R&D• Presence on international market• Cooperation (for new product new to the market only)

• Lack of internal sources of finances • Lack of external sources of finances • Innovation costs too high• Lack of demand• Strong competition

• New distribution methods• Total R&D• Public funding

Failures predictors Success enablers

Significant

Not related

* “Surmounting innovation project failure”, Ljiljana Božić and Sonja Radas The Institute of Economics, Zagreb. MEIDE 2010, 27 28 May 2010‐

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Failure and success factors for innovations projects

• Lack of qualified personnel• Lack of information on technology• Problems with finding a partner for cooperation

• New design and packaging• Continuous R&D• Presence on international market• Cooperation (for new product new to the market only)

• Lack of internal sources of finances • Lack of external sources of finances • Innovation costs too high

• Lack of demand• Strong competition

• New distribution methods• Total R&D• Public funding

Failures predictors Success enablers

Significant

Not related

* “Surmounting innovation project failure”, Ljiljana Božić and Sonja Radas The Institute of Economics, Zagreb. MEIDE 2010, 27 28 May 2010‐

Finance-based factors

Market-based factors

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• Lack of qualified personnel• Lack of information on technology• Problems with finding a partner for cooperation

• New design and packaging• Continuous R&D• Presence on international market• Cooperation (for new product new to the market only)

• Lack of internal sources of finances • Lack of external sources of finances • Innovation costs too high• Lack of demand• Strong competition

• New distribution methods• Total R&D• Public funding

Failures predictors Success enablers

Significant

Not related

* “Surmounting innovation project failure”, Ljiljana Božić and Sonja Radas . The Institute of Economics, Zagreb. MEIDE 2010, 27 28 May 2010‐

Human-based factors

Failure and success factors for innovations projects

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What is «competency»?

The observed behavior

Knowledge and skills

Motivation and attitudesPersonal traits

Competency

*adopted from presentation of Gregory Finkelshtein, ECOPSY Consulting

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Task i

C1

C2

Employee A

C1

C2C3

Task j

C3

C4

C1

C2

C3

Employee BC1C2C3C4

30%

70%

30%

70%

10%

90%

80%

20%

Predicted performance level for A and B for

tasks i and j

A

B

A

B

Required competences

Available competences

Competency-based performance prediction

Compatibility to

requirements

*adopted from presentation of Anton Trunovich, Willgrade

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Ways to improve of competency-based project management…

1. Consider competencies as dynamic parameter

2. Consider mutual correspondence (matching) between manager, team, project and environment

3. Consider structures (diversity) of competencies as significant factor

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Number of “learning units“(production units, time periods)

Resource using level (hours, money)

Coefficient b values

Learning curves

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Number of “learning units” (projects, time periods)

Competency level

Coefficient b values

Competency developing curves

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Project ManagerProject

Environment

Project Performance

Team

Mutual correspondence (matching) of framework factors

Mutual correspondence

(MC)

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• Competencies required (level)

• Size/value • Cooperation required• Competencies required

• Competencies required (level, structure)

• Strategy• Cooperation network• Project support•HR-management

• Management style• Culture (values)

• Culture (values)• Motivation system

• Competencies (level)

• Management style• Values• Motivation

• Personality• Learning style• Communication and management style

• Competencies (level, structure)

•Personality•Learning style• Communication and working style

• Values• Motivation

Project ManagerProject

Environment Team

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• Competencies required (level)

• Size/value • Cooperation required• Competencies required

• Competencies required (level, structure)

• Strategy• Cooperation network• Project support•HR-management

• Management style• Culture (values)

• Culture (values)• Motivation system

• Competencies (level)

• Management style• Values• Motivation

• Personality• Learning style• Communication and management style

•Competencies (level, structure)

•Personality•Learning style• Communication and working style

• Values• Motivation

Project ManagerProject

Environment Team

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• Competencies required (level

• Size/value • Cooperation required• Competencies required

• Competencies required (level, structure)

• Strategy• Cooperation network• Project support•HR-management

• Management style• Culture (values)

• Culture (values)• Motivation system

• Competencies (level)

• Management style• Values• Motivation

• Personality• Learning style• Communication and management style

• Competencies (level, structure)

•Personality•Learning style• Communication and working style

• Values• Motivation

Project ManagerProject

Environment Team

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• Competencies required (level)

• Size/value • Cooperation required• Competencies required

• Competencies required (level, structure)

• Strategy• Cooperation network• Project support•HR-management

• Management style• Culture (values)

• Culture (values)• Motivation system

• Competencies (level)

• Management style• Values• Motivation

• Personality• Learning style• Communication and management style

• Competencies required (level, structure)

•Personality•Learning style• Communication and working style

• Values• Motivation

Project ManagerProject

Environment Team

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Applications Single innovation projects / start-upsCorporations

Completed projects analysis

(failure/success analysis)

Decision supporting for hiring of project

team and/or manager

Training and learning needs assessment

Current projects’ “bottlenecks”

analysis/prediction

Project management practice improving

Framework applications

Less risk of failure

Cost efficiencyMore flexible teams

Hiring “right” peopleBetter project portfolio and

cooperation network management

Benefits

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Target pr jects!

Product development

projects

Software development

projects

Other Innovation projects

Marketing projects

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Thank you!

Mikhail ROZHKOVPhD Candidate, PolyU

mail: [email protected]