Ampsoft Informática Ltda Ampsoft Specialist Insurance System Institutional Business Solutions...

Ampsoft Informática Ltda

Ampsoft

Specialist Insurance System

Institutional

Business Solutions

Products and Services

Technology

Deployment and Post-Deployment


Specialist Systems

SIES Specialist Insurance Systems

SIER Specialist Reinsurance Systems

SAFS Administration System of Software Factory

DBA Programmer IT Consultant

Framework .NET VSA .NET, C#, VBA .NET, ASP .NETDBMS SQL - Server, DB2 and OracleDigital Certification – Project and Deployment

Consulting

Software Factory .NET

UML Methodology Professional TrainingTechnological Infrastructure

Allocation of Resources

Project Leader Systems AnalystBusiness Analyst

Ampsoft operates in the Brazilian insurance market since 1991, with solutions deployed in medium and large insurance companies, generating a high level of productivity and competitiveness.

Experience

Our Business

Institu

tional


ISV Competency

VeriTest

It certifies the competence and maturity of the SIES solution, obtained through references from Ampsoft's customers.

Partners with the Silver Independent Software Vendor competence have the opportunity to create a closer working relationship with Microsoft and other benefits in a higher level, as the sale of Microsoft Products in special conditions and permanent technical support..

Certificate given to SIES by VERITEST, an independent certifier hired by Microsoft, for having successfully undergone in the compatibility tests with the Microsoft platform (Windows Server and SQL-Server).

The partnership with Intel ensures high level of optimization of Intel processors through the use of techniques and tools during the process of software development.

Certificates

Institu

tional

Intel Software Partner

Microsoft Partner


Partnerships and Integrations

Institu

tional

http://www.brasilassistencia.com.br/

http://www.mondial-assistance.com.br/

http://www.susep.gov.br/


Differentials Management of Documents and Images Acceptance Workflow of Proposals Launch and Maintenance of Products Provide Online Services of the Insurance Company Microsoft Technology Framework 2008

Deployment Support Help in all areas of online applications Model of Business Processes – Life, Auto,

Engineering Risks Experience in different areas of insurance

SIES – Specialist Insurance System

Register INPI: 94007756/1994 - Copyright©2011.

Ampsoft Informática Ltda. All rights reserved..

Busin

ess S

olu

tions Product

Life Insurance

Individual LifeCredit Insurance

Other Risks

Animal Insurance

Fire Insurance

All-Risks

Group Life

Batch Processing

Control

Processing Schedule

Payment and Receive

Auto Insurance

Administration

Security and Profile

Corporate/CRM

Policy

Auto Insurance

Life Insurance

Other Risks

Interfaces

Banks

Legal Information

Providers

Coinsurance

Accepted

Assigned

Collection

Claim

Auto Insurance

Life Insurance

Accounting

Technical Reserve

Declaration of Income

Tax

Official Registers

Financial Releases

Legal Information

Income Report

Internet

Commission Taxes

Reinsurance

Reinsurance Integration

Internet

Financial

Business Indicators

Business Intelligence

Broker

Branch Call Center

e-SIES

Financial

Mortgage Insurance

Other Risks


The SIES enables the decentralization of business processes, meeting the needs of Rear and Communication between sales channels, platforms and the Insurer Headquarter.

Service-Oriented Architecture

Busin

ess S

olu

tions


Differential Description

Products EngineeringUsed for product development and maintenance of Life, Social Security, Car and Non-Life Insurance, providing fully independence for the area of insurance products of the Insurance Company.

ReinsuranceSubsystem that fully complies with the contract management of national and international reinsurance, proportional and non proportional to all branches.

Hosting and Service DeskThe SIES solution can be deployed in the modality of Hosting and Service Desk through our partnership with SIEMENS.

Integrated Corporate

The integrated database of the SIES solution provides a powerful source of information and control of processes that fully meet the current needs of entrepreneurs and managers for the new challenges and the high competitive globalized market.

.NET Platform The.NET platform in which SIES was developed is the most advanced Microsoft technology, allowing to provide applications for Web, Windows and Mobile devices.

Estate - Fire, Loss of Profits, All Risks, Multi-risk, Engineering Risks and Robbery

Special Risks - Oil, Nuclear Hazard and Satellites

Liability - Commercial general, Professional and Offices and Directors Liability

Hull - Maritime, Aviation and Shipyard

Automobile - Auto, Auto Liability, Passenger Accident Insurance, Green Card and Motor truck cargo

Transportation - Domestic, International, Motor Truck Cargo and Commercial Liability

Financial - Contractual Obligations Bond (Public and Private) and Bail Bond

Credit – Internal and External

Personnel - Group Life / Individual Life, Personal Accident / Group Personal Accident, Passenger

accident Credit Life Insurance

Housing - Credit Life Insurance

Rural - Agricultural, Livestock, Aquaculture, Forestry and Institutions

Products Engineering

Competitive Differentials

Busin

ess S

olu

tions


SIES – Alta Conectividade

Competitive Differentials

SIES – High Connectivity

Busin

ess S

olu

tions

The Internet has innovated the relationship forms between companies and its employees, suppliers, partners and customers.

The SIES has as strategic goal to provide tools to meet these needs in order to streamline processes and increase the connectivity.

The use of MS Azure platform and cloud computing creates innumerous opportunities for the insurance company.

http://intranet-amp/sites/site-ampsoft/Biblioteca%20Imagens%20Site/Emissao.jpg


SIES – ERP for Insurance Companies

Administration

UsersProfilesAuditSecurityControl of Amounts

Security

References on MonetaryOrganizational StructurePost Code

Tables

Single Registry of CustomerService ProvidersCollaboratorsInsurance Companies

People

Technical & Products

BranchesCoversClausesTechnical AspectsQ.A.R.

Tables

IndividualFleetPublicFIPE

Auto

Life in GroupLife IndividualSimplifiedActuarial TablesInvoice

Life

TransportsWarrantyMulti RiskOther Branches

Non-Life Insurance

Production & Issuance

QuotationAcceptanceApplicationPolicies / Endorsement Renewal

Auto

StudiesPolicies / Endorsement CertificatesInvoiceImport Files

Life

TransportsWarrantyMulti RiskOther Branches

Non-Life Insurance

Claims

ServiceAdjustmentLoss ReportReservationIndemnitySalvages / RefundedWorkflow

Leader

Loss Report EstimatesAdjustmentRespitePaymentReservation

Accepted Co-insurance

DistributionNotice LetterPaymentRespiteAdjustmentSettlement

Ceded Co-insurance

DistributionReinsurance MapsEstimatesAdjustmentRecoverySettlement

Reinsurance

Co-insurance and

Reinsurance

DemonstrativeParcel of CessionCo-insurance PlansCovenants

Ceded Co-insurance

Management of TreatyFacultative ReinsuranceRecovery of DamagesPayment of Parcels

Reinsurance

IssuancePoliciesEndorsement

Accepted Co-insurance

Financial

ExpendituresAccounts ReceivableReceiptsDocumentAgencyBenefits

Treasury

Advanced Payment FutureReversalExtractAgencyService Rendered

Commissions

Plans of AccountsCirculars SUSEPTechnical Reserve & ClaimReleases StatementsTaxes & Audit DocumentsConciliationsOfficial records

Accounting

Bank InterfaceCancellation for DefaultFollow-upManagement Defaulted

Collections

Production

Scheduled RoutinesLogs of ProcessingControl Processes

Batch Process

BanksAccounting SystemsDiscountsBudgetedIRB - BrazilCall CenterFraud Detection

Interface

Pro

ducts a

nd

Serv

ices


SIES – Operational Model

ClaimsPoliciesMarketing

Positioning

Campaign Development

Publicity and Communication

Researches

Internet

Media relations

Sales

Prospection

Insurance Quotation

Contracting of the Proposal

Allocation structure of Sales

Sales and training support

Registration of Brokers

Issuance

Review and Acceptance of

Insurance

Pendency's Treatment of Applications

Issuance processing of the

policies

Preliminary Inspection

Pending Payment

Safe Driver Rating System

Policies Management

Endorsement

Cancellation

Collection/ Payment

Payment of commission

Reimbursement/ Partnerships

Loss Report

Evaluation of coverage

Adjustment and payment

Fraud detection

Salvages and Recourse

Assistance 24h

Product

Subscription of risk

Pricing

Technical notes, manuals, etc.

Development and strategy of products

Evaluation of product

performance

Definition of regulation for

systems

ActuarialActuarial Appraisal

Management of Reserves

Legal compliance

Relationshipwith customer

Contacts Management

CRMCustomer Service/

Central

ChannelManagement

Company Resources

Channel Strategy and

Segmentation

Establishment and management

of goals

Business Condition

Administration HR Legal

Planning and Controlling

Corporate Financial Accounting TechnologyStandards and

Compliance

Pro

ducts a

nd

Serv

ices


Business Channel Description

Call Center Management of service brokers, customers and service providers.

Broker SiteIt provides custom access to brokers, where quotations, applications, endorsements, insurance claims, queries to extract fees, issuance of duplicate documents, among other features can be done.

Policy Holder SiteIt allows the policy holders to perform loads of files, studies, to send enrollment cards, billings, issuing of duplicate documents, among others.

Service Providers

It establishes channels of communication with service provides, allowing integration of these processes to the Insurance Company, providing information electronically, requesting and receiving the return of services provided.

SIES – Business Portal

Microsoft .NETFramework

External DB

ClaimsDB

ContractsDB

ProductsDB

Agencies

Communication

CompetenciesDB

Brokers Service Providers

Components of Services

Pro

ducts a

nd

Serv

ices


The Ampsoft through ISV Royalty contract with Microsoft, sells products of Microsoft line together with the Solution SIES, with reduced prices. The Ampsoft's customer can count on a single solutions provider, simplifying the purchasing process, reducing costs and increasing efficiency in relation to the processes of implementation and maintenance of the solution.

As a Certified Partner, we offer Microsoft products with excellent trading conditions, especially for the products:

Visual Studio 2010

Windows Server 2008

CRM

Share point

ISA Server

SQL Server 2008

MS Office

Biz Talk

Exchange

Virtual PC/Se

One of the main benefits is the provision of a complete solution, providing more speed and simplicity in the purchase and delivery of products.

Distribute an integrated solution: Ampsoft presents a business solution integrated to its customers and avoid delays in the deployment. Our customers sill not have to go through a separate process to acquire Microsoft licenses.

Reducing costs of the solution: The ISV Royalty Licensing Program allows Ampsoft to get a different price from those prevailing in the market.

Integrating a wide selection of Microsoft software: Ampsoft has access to Microsoft software for server and desktop applications.

Get worldwide distribution: we can sell our unified solution to customers anywhere in the world, regardless their location.

Produtos Microsoft

Benefícios

Integrated Microsoft Products

Microsoft Products

Benefits

Pro

ducts a

nd

Serv

ices


Headquarter

Offices Branches Call

Centers Brokers

Internet Access

Software as a Service

Virtual NetworkCompute Storage

Infrastructure

Performance

Security

Scalability

Availability

Interoperability

Pro

ducts a

nd

Serv

ices


Deployment Architecture

The strategy for deployment of SIES establishes the basic premise of a single Central Processing Complex in the Headquarter of the Insurance Company, with monitoring and controlling of the entire computing environment.

The SIES applications are built on 03 (three) layers and can also use Web Service for communication and integration with external systems and provision of services on mobile devices, such as: palm, cell phone, among others.

Technology Specification

Hardware Platform 64 bits

WEB Server IIS 7.0

Operational System Windows Server 2008 R2

Programming Language C# 4.0 Framework .NET

Security Methods Firewall, Cryptography, Scripts, SSL and IPSec

SGBDR SQL-Server 2008 R2

Reports Reporting Services 2008 R2

Web Interface /Communication XHTML, DHTML / XML

Version Control Team Foundation Server 2010

Development Platform Framework 4.0 and components using AJAX

Presentation Layer

Communication Layer

Business Layer Data Layer

Web Applications

Web Services

Business Classes

Data Access

WML

CHTML

HTML

SOAP

Cell Phone

Palm

Browser

Headquarters, Branches, Brokers,

Customers, Call-Center... DB

DB

Framework .NET

SIES – Specialist Insurance System

Tech

nolo

gy


The SIES can be deployed using from 1(one) to n servers, designed for each one of the physical layers of the application: presentation, application/services, Reporting Services and Database.

The physical architecture of the SIES application allows scalability in any of the layers, depending on the needs and characteristics of the customer's business, supporting large volumes of transactions and data, graphically represented below:

Physical Component

Description

Clients Internet, intranet and/or Extranet

Firewall Security Web Farm – It allows only http and/or SSL

Web FarmIt hosts pages and components of the user processes, these pages don’t have direct access to the database.

Firewall Application Farm Security – It allows only http and/or SSL.

Application Farm IIS Server(s): Hosting the business components.

Firewall (optional) Database Security: It enables only RPC.

Database Cluster Database Server (s): SIES Data Base.

Scalability

Tech

nolo

gy


Integration Framework

Tech

nolo

gy


Migration Framework

Tech

nolo

gy


Strategic Management

Strategic PlanningFinancial

Management

Planning of Technology

Change Management of Technology and Processes

Performance Management

SecurityHuman

ResourcesKnowledge

ManagementTraining

Operation Management

Unplanned Demands

Planned Demands

Demand Management

Management of Approved Demands

Management of Meetings

Project ManagementProject Position

Schedule Control Cost ControlControl

AcceptanceManagement of

Problems

Management of Scope

Software Manufacturing Process

Analysis of Service

Requirements Specification

Development BuildRelease to Approval

ApprovalRelease to Production

Service and Adjustments

Technical Support Process

Support to the Developed Software

Development Team Support

Infrastructure Support

Adminitrative Support

Customer Service

Administration and Governance

Deplo

ym

ent a

nd Po

st-Deplo

ym

ent


Deployment Processes

Scop

eTe

ch

nolo

gy

Bu

sin

ess

Develo

pm

en

t Team

Infra

stru

ctu

re Te

am

Su

pp

ort a

nd

Softw

are

Facto

ry

JAD Technology

Current Inventory and IT Architecture

IT Impact Analysis

IT Architecture

Redesign

IT Deployment Architecture

Deployment of Software

Factory

Corporate Communications

CompanyOrganogram

Definition of Areas and

Responsible

Scope Definition

JAD Business “GAP Analysis” Legacy System JAD Migration Customizations

Internal Systems

Integration

Migration of Legacy System

External Interfaces

ApprovalUsers

TrainingDeployment

JAD BusinessBusiness

Requirements

Customizations Approval Deployment

Evolu

tion

Project Start

Production

Production

Deplo

ym

ent a

nd Po

st-Deplo

ym

ent


Post-Deployment Processes

Deplo

ym

ent a

nd Po

st-Deplo

ym

ent


Organization of the Work Team

The Ampsoft has a software factory that supports remote development project, integrating professionals through TFS – Team Foundation Server and SharePoint Server.

Access to Projects Center

STAFF

Project Manager

Analyst

Analyst Administrator Administrator

.NET Software Factory

Insurance Company Customer

SIES

Business & Systems

Infrastructure .NET Factory Database

.NET Developer WD and Documenter

Deplo

ym

ent a

nd Po

st-Deplo

ym

ent

http://projetos.ampsoft.com.br/pwa


Specialist Insurance System

Ampsoft

Ampsoft Informática Ltda Ampsoft Specialist Insurance System Institutional Business Solutions...

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