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Ambient Social TV: Drawing People into a Shared Experience
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Transcript of Ambient Social TV: Drawing People into a Shared Experience
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Ambient Social TV
Gunnar Harboe,Crysta Metcalf,FrankBentley,
Joe Tullio,Noel Massey,Guy Romano
Drawing People into a Shared
Experience
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• Remotely shared TV-watching experience
• “Like watching TV together”
• Presence + communication
(+ sharing content)
Social Television
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MOTOROLA LABS’
SOCIAL TV PROJECT
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Social TV 1
Investigated live
voice sessions
Provided social and
practical benefits
Some indications of
potential problems
1 2
3 4
Harboe et al. (2008)
“The Uses of Social Television”
in ACM Computers in Entertainment
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Social TV 2
Investigate naturally occurring instances
of interaction, not-pre arranged sessions
Investigate behaviors leading up to a
communication session
Introduce ambient displays as extension
of presence
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Social TV 2
Test an experience without freeform
communication (no voice, just presence)
Primarily a research probe: design priority
to gather data, not provide the best
possible experience
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SYSTEM DESCRIPTION
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System Components
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Ambient Devices
Ambient Orb (Ambient Devices, Inc.)
Virtual Orb (Chumby) (www.chumby.com)
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Ambient Devices
Social Awareness (even when TV off)
Changing colors
(Pulsing)
Number of buddies watching Social TV:
None One Multiple
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Presence
Buddy list
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Presence
Buddy list
Channel banner
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Presence
Buddy list Channel banner
Pop-ups
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Communication
Suggestions
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Communication
Suggestions
Emoticons
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Communication
Suggestions Emoticons
Canned text messages
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STUDY DESCRIPTION
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Participants
Group A Female (+families)
26-33
4 married, 1 engaged
3 with (small) children
Friends and family members
Group B Female (+families)
46-53
4 married, 1 divorced
All with teenagers
Friends and family members
A1
A3 A4
A2
A5
B1
B2 B3
B4
B5
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USAGE
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Reported Use
“Every time I walked back and forth, I‟d see [the orb]” (B3)
“Every time I passed by, a thousand times a day, I would look to see what color it was.” (B1)
“Just about every time I turned it on, if I saw someone was on, I called their
house.” (B1)
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Use-Cases
“The first thing I‟ll do
is I‟ll look at the orb.
[…] Then I‟ll turn on
the TV.” (A2)
Ambient Social TV: Usage
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Use-Cases
“I‟ll quickly turn it on and see who‟s on and
what they‟re watching.” (A1)
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Use-Cases
“Something they were watching might grab
my attention more than what I thought I
was going to watch.” (A3)
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Use-Cases
“I‟ll see what they are
watching and I‟ll usually
send out shout-outs based
on what they are watching,
or the thumbs down or
whatever.” (A2)
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Use-Cases
“I do thumbs up [or] thumbs down, wait to
see if there‟s a reaction, and if there is I‟ll
send a message.” (B3)
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FINDINGS
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Ambient Awareness
Ambient orbs
provided
peripheral social
awareness while
not watching
“Since I had [the Chumby] in the kitchen, it was just while I was cooking… it was like, „Oh, I wonder who‟s on.‟” (A1)
“I notice when the color‟s on, whether it‟s purple or blue; I know that someone else is actually on the system.” (B3)
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Feeling Connected
This social
awareness
inspired a feeling
of togetherness
“I liked coming into the house and saying, „Oh, someone‟s home watching TV too now.‟ […] It was like a friendly feeling; like, „Someone else is home and I‟m not the only one home tonight.‟”(B1)
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Motivation to Turn On
Ambient orbs
provided reasons
to turn on the TV
“The orb was
purple, so I thought,
„Wow, that‟s a lot of
people on!‟ and so I
turned it on.” (B1)
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Providing Context
Situating the
ambient displays
within a larger
system enriched
the ambient
information
“There‟d be no reason
to have an orb [if] I
can‟t turn it on and see
who it‟s connected to.”
(B1)
“As the two weeks
progressed, I kinda had
a feel [about who might
be on].” (A1)
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Increasing Engagement
Noticing ambient displayPeripheral
awareness
Viewing buddy list
Co-viewing program
Exchanging lightweight
messages
Talking on the phoneFull involvement
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Reactions
“A stupid toy” (B1)
“Just kinda boring” (B5b)
“I wouldn‟t buy it” (A4)
“It‟s just no use” (B4)
“So unnecessary” (B3b)
“[Not] something that I
would use” (A3)
“I love the orb” (A2, B5)
“We liked the orb” (B1)
“The coolest part” (A3)
“Cool” (A2, A4)
“That was neat” (A1b)
“The orb is the interesting
thing” (B4)
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CONCLUSION
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thinking Everyday Object
大眾的觀看行為
互動模式 : 周邊意識到共同參與
Object 被動→主動
Object 周邊行為
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THANK YOU