1 0 4 H U N T E R S B L I N D D R • C O L U M B I A , S C 2 9 2 1 2P H O N E ( 8 0 3 ) 4 1 4 - 5 1 2 0 H • E - M A I L A M B E R . G A R D N E R 9 8 @ G M A I L . C O M

A M B E R G A R D N E R

OBJECTIVETo obtain long term employment with a well-established organization where I may fully utilize and develop my skills and abilities. I have a customer centric mentality and a passion for customers. I a very driven person ready to learn anything that will help me am successful in life!

WORK EXPERIENCE02/2015/12/2015

CSR Medbridge Home med

Address customer service inquires in a timely and accurate.

Give accurate and appropriate information to customer to answer there question

Maintain high level of professionalism

Meet and achieve productivity goals

Build relationship with the customers

Solve problem creatively

Handle billing question and payment service request

Handle high volume of incoming calls

Making outbound calls to follow up with patients

Putting in patients insurance information

USPS, West Columbia

10/2013/06/2015

Pse Mail Clerk

Processing incoming and out going mail using automated processing equipment or manual methods of sorting

02/2012-07/2012 Lowes, Columbia, SC [ City, State ]Customer Service, Sales associateResponsible for providing 100% customer service to each and every customer.

Responsible for helping customers, while maintaining a fast but steady pace.

Responsible for assisting customers with their account, cashier, returns, and exchanges.

Responsible for being knowledgeable about all products and services.

Suggesting sales getting customers to purchase the best products that will work for them

08/2009-05/2010 BI-LO, Columbia, SC [ City, State ]Cashier/Customer Service Rep.Responsible for providing 100% customer service to each and every customer.

Responsible for being knowledgeable about procedures and policies of the company to answer any questions or concerns customers may have.

Responsible for assisting customers, answering questions, operating a cash register, and handling customer complaints

EDUCATION

6/2010 Airport High School, Columbia, SC [ City, State ](High School Diploma)

SKILLS• Efficient computer, internet, and typing abilities• Assertive, self-motivated, goal-oriented, reliable, and

organized • Flexible, cooperative, hardworking, team player with great

morale • Achieve sales good• Account Management skills• Always do great with my performance goals• Excellent decision making and problem solving skills• Persuasive • Excellent customer service skills• Excellent verbal and written communication skills• Ability to handle multiple and changing demand• Ability to work in a fast paced, structured environment• Ability to handle large call volume• Data entry skills

REFERENCES