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‘Always On’ How is Today’s Workforce Consuming Information?Millennials will make up half the workforce by 2020 and the boundary between work and home will have all but disappeared... so how are the e�ects of technology on business embodied in person?

Meet Zoe.Always on. Adaptable.

Collaborative.

Zoe is a graduate intern.

When Zoe reads an article on her phone, she instantly wants to

share it.

She will link to it on social media. She will store it. She will upload it

to the cloud. She will print it.

Meet Geo�.Always on. Stretched. Hard-working.

Geo� is the IT director of a medium-sized enterprise.

Geo� juggles multiple demands from his smartphone, tablet and laptop. He needs to be able to do a million things at once, on the move between meetings.

Geo� and Zoe ‘always on’. They are agile, mobile and spontaneous. Their working day is not confined to a desk. Online content supporting

mobile and remote working is becoming increasingly popular.

The Consumption of Information

Online video:

10 billion hours

of viewing in 2015 generating £3 billion globally.

25%UK adults will upgrade their

smartphone this year. Sales globally are £2 billion.

Sales of 3D printers in 2015 around

£1 billion90% in enterprise.

Internet of Things hardware sales generated around

£6.5 billionprimarily in enterprise and industry

83% of CIOs surveyed by Brocade in 2015

have experience of Shadow IT

The average broadband speed should increase by up to

25% this year

Forbes Five BehavioursSocial media > social collaboration > creation of communities > information sharing

Collaborative technologies > freedom > flexibility > easy sharing > anti-hierarchies

Cloud-based platforms > access to new technology > encourages collaboration

Mobile working > anywhere > anytime > any device

Millennials > half the workforce by 2020 > connected > communicating > mobile

Note the emphasis on collaboration and flexibility:

Zoe is ‘super-connected’: she feels more positive about her company than less-connected peers. The super-connected:

77%place importance on ‘my company’s

purpose’

47%believe purpose is

to ‘improve society/protect environment’

54%are optimistic

about the economy[Figures from Deloitte

2015 Millennial Survey]

93%of graduates

believe they will work across geographic

borders

35%believe they will use more than one language

71%will seek work

with companies reflecting

own values

82%believe they will

work regular o�ce hours

80%believe they will

have 2-5 employers

[Figures from PwC ‘Managing Tomorrow’s People’]

250 employees in every 5,000are natural innovators and 25 will be intrapreneurs who can drive innovation and change, according to Mindjet. Intrapreneurship, nurtured by an always-on culture, allows employees to add autonomy, mastery and purpose to their work, boosting engagement as a result. Intrapreneurs help companies like Amazon,

Netflix and Google rise to the top of Forbes rankings.

The Generation Gap

59% of Gen X workers (generally

management or seniors born 1966-76) favour flexible working, as opposed to

50% of younger Gen Y Millennials(those born in the 80s and 90s)

Reverse mentoring: This is where the young train the old

60% of Gen Z want to have an impact on the world compared to 39% of Gen Y

Hierarchies are melting away. The young can teach the old.

Takeaways

Spot the intrapreneur. He or she can

help your business.

Pain can be gain – turn problems

like Shadow IT to your advantage.

Ask how your company can become an innovator.

Examine information

consumption trends. Go where

the action is.

Shape your business for the future. Download:

Digital Transformation Roadmap – The 5 Priority Business Functions

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