Alok-Chaturvedi

8/14/2019 Alok-Chaturvedi

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-State Wide Area Network- Experience sharing from

Bihar

a o .c aturve i i ar.gov.in

Secretary, Information Technology

Government of Bihar

Mission

“ Communication Technologies in their day-to-day activities”



About IT initiatives in Bihar

Network Performance and service level monitoring issues Seamless integration of SWAN with other e_Gov

n rastructure

Application using SWAN an w e a e ssues

Private sector players, technology stake holders of the

Success stories and pitfalls

Mana in lar e e-Governance infrastructure ro rammes

Conclusions



- At the bottom of the pyramid in IT

No major IT Initiative except local computerization of treasuries.

iecemea e orts in i erent istricts epen ing upon t eincumbent



-



BSWAN- IT Dept(GoI project)-All districts connected- manpower

eing provi e

CSC-Vasudha- IT Deptt (GoI project)- roll out underway

- -

Data Centre – Finance Dept- completed

SecLAN- IT De t- Old/ new Sect. over. Others within a month

Integrated Financial MIS (treasury networking)- go live in 5treasuries

VATMIS- go live in 18 locations



IWDMS (e_Office)- application ready , rolled out in Finance Dept

Modernisation of Prisons- Home Dept 3 pilots by 15 Aug

E_District- IT dept (GoI project) –Vendor selected , within six

E-Procurement-Technical bids under evaluation

E_Muster- RD De tt- ilot in Patna district underimplementation

Bihar Knowledge Centre- IT Dept- Lalit Bhavan under

imp ementation- nte , rac e , a y : signe , icroso t,IBM shown interest.



BSWAN

One of the largest SWAN

1 SHQ, 37 DHQs, 496 BHQ POPs

. .

LOI issued 14.08.07

Tar et Com letion Date 30.09.08

TCS selected as BSWAN operator

BSNL bandwidth provider

Phase-1- 111 sites :- 37 (SHQ+DHQs)+74 BHQs Phase-2- rest 422BHQs



- (as on 10.7.2008)

Status

District E ui ment E ui ment BSNL Link Availabilit Connectivit DG sets DG set Man owerDelivered

at Site

Physically

Installed

Line

Available

of

Electricity

Tested

delivered

tested

SHQ + AllDHQ 38 38 37 34 37 36 28 12

Ara

9 9 7 3 7Bhabua

3 3Buxar

7 7a an a

21 21 11 8 11

Patna21 21 4 4 4 10

Sasaram

Treasury1 1

Total 112 112 63 51 63 46 28 12



Network performance and service level monitoring

issues The role of third party agenciesssues- The role of third party agencies Enforcing SLA with BSNL

No Performance Guarantee No enforcin rovisions for enalt

Performance of remote offices connected through Copper has

problems – BHQ POPs, Horizontal offices - VAT, treasuries, Jails Poor quality of media- multiple joints

Difficulty in problem identification and delay in response to

comp aint og Lack of test equipment with BSNL

Poor commitment at critical cutting edge level staff of BSNL



Network performance and service

(contd)

Co-ordination issues with Government, BSNL and SWANoperator Need for a separate link commissioning and maintenance agency

(Datacraft/RBComm) to coordinate BSNL between TCS

Theft of cable

OFC cutting during widening of roads

Availability of power Joint operation o SWAN operator, BSNL inemen or commissioning o in

Redundancy / backup by BSNL

UAT Latency in the copper link Load testing

Partial commissionin re d as our a lication are read to use SWAN



Availability for all links, ranked by Availability%

Summarer o rang ng rom u , : : o u , : :

Number of Managed Assets: 4

Types of Outages Contributing to Downtime: Unplanned

Report Detail

PortName

PortDescri tion

PortT e

PortS eed

TotalDowntim

Number ofOuta es

Availability Remarks

e

Name: VAT-PantBwn-Rt Number of interfaces: 6

VAT-PantBwn-

Rt_Se0/1/0

Serial0/1/0 ppp 2.05 Mb 01:07:08 1 82.786%

●

Name: VAT-Antaghat-Rt Number of interfaces: 6

VAT-Antaghat-

Rt_Se0/1/0

Serial0/1/0 ppp 2.05 Mb 01:13:49 24 81.073%

●

Name: VAT_PatnaCity-R Number of interfaces: 6

VAT_PatnaCity-

R_Se0/1/0

Serial0/1/0 ppp 2.05 Mb 06:30:00 1 0.000 % ● Link Down call logged(234)

Number of interfaces: 6 _ _

Vat_Kankar_R0_Se0/1/

0

Serial0/1/0 ppp 2.05 Mb 00:00:00 0 100.000%

●

Report Generated on 7/29/2008 at

5:48:10PM

TATA Consultancy Services Ltd. Page 1 of 1



Report Detail

Name

Description

Type

Speed

Downtime

Outages

Name: VAT-Sahabad-Ara-rtr Number of interfaces: 6

VAT-Sahabad-Ara-

rtr Se0/1/0

Serial0/1/0 ppp 2.05 Mb 02:44:00 1 57.949

%●

_

Name: Vat_Danapur Number of interfaces: 6

Vat_Danapur_Se0/1/0 Serial0/1/0 ppp 2.05 Mb 06:30:00 1 0.000 % ● Link Down ,Work in progress

Name: VAT-Nalanda-rtr Number of interfaces: 6

VAT-Nalanda- Serial0/1/0 ppp 2.05 Mb 06:30:00 1 0.000 % ● OFC Cut

rtr_Se0/1/0

Name: VAT-Hajipur-rtr Number of interfaces: 6

VAT-Hajipur-rtr_Se0/1/0 Serial0/1/0 ppp 2.05 Mb 06:30:00 1 0.000 % ● VAT UPS not working

properlyName: Vat_MPur Number of interfaces: 6

Vat_MPur_Se0/1/0 Serial0/1/0 ppp 2.05 Mb 00:14:36 6 96.256%

●

Name: VAT-Bhagalpur Number of interfaces: 6

VAT-Bhagalpur_Se0/1/0 Serial0/1/0 ppp 2.05 Mb 00:00:00 0 100.000%

●

Name: VAT-Buxar-rtr Number of interfaces: 6VAT-Buxar-rtr_Se0/1/0 Serial0/1/0 ppp 2.05 Mb 00:00:00 0 100.000

%●

Name: VAT-Samastipur-rtr Number of interfaces: 6

- -

rtr_Se0/1/0

. .%

●

Report Generated on 7/29/2008 at TATA Consultancy Services Ltd. Page 1 of 1



Seamless integration of SWAN with

- Integrated to Secretariat LAN with all 7 Secretariat buildings

Integrated with Bihar Revenue Administration IntraNet Data

Center



Presently dependent on

Leased Lines of BSNL

wireless/mobile network of operators

-

Planning to expand to other offices through VSAT, RF and Fiber

Exploring possibilities for alternate backup connectivity

RFP for Horizontal SWAN being issued

Phase-1 Patna

ase- str ct ces Phase-3 Block Offices



Readiness / application content

ssues re a e o

rea y . o ou n oca ons

CTMIS ready . Roll-out in 5 treasuries

In pipeline

Jails to be connected to Nearest District PoP

Courts to be connected to nearest District PoP

Schools and CSC are being connecting through Broadband

_ Land record computerisation rollout

E Muster



an w re a e ssues Third Party Support for commissioning and maintenance

Block connectivity through alternative source

Pilot connections with Wireless and WiMAX



Implementation and operation

uccess s or es an p a s Success Stories:

One of the Largest SWAN in India installed other than NIC, GoI. All District links are commenced with in 3 months of start of activities

e un ancy n er

Redundancy in Routes

Rin Network of BSNL telecom Districts

Core services to start immediately without any lead time

Pitfalls: Issues in connecting Blocks like poor quality of media and PCM

equipment

Avai a i ity o Power at B oc s



Managing Large e_Gov

Presently being managed by the Operators (SWAN, Datacentre)

Capacity issues with the Government

o n ven ure e ron- : w c e ps n sourc ngresources as per need with flexibility

Need for havin core man ower in Government for datasecurity and safety

Need to have a repository of best practices

Should we have one more SI for coordination between SWANoperators and BW provider – payment?

SLA with BSNL ?



- Enforcing SLA with BSNL

Partial commissioning of SWAN (DHQ pops) as theapplications are ready

ee or one more atacra t omm or ensuringground level coordination between TCS and BSNL- no buck-

assin

Availability of power at BHQs



an s



(vasudha)

Beltron SDA; 8464 CSCs (one per panchayat)

Project Sanctioned 29.10.06; LOI 24.4.2007 ; MSA 6.10.07 Target October 2008

SREI Infrastructure 5567

SARK Systems 1361

Status

SREI Infrastructure 5 com leted 500 b ul 08

Zoom Developers 105 completed; 300 by July 08

SARK Systems 0; 100 by July 08



Slow mobilisation by Agencies

Lack of publicity/awareness ; confusion in VLEs

Lack of Broadband Internet availability by BSNL

ac o serv ces

Power – Solar alternative Akshay Urja kendra



More Government Services thru

G2C services

Issue of certificates

Employment exchange

Land records

Re istration Ration cards

Electoral services

Pension /scholarship welfare schemes

Road transport



G2C Services

E-Learning

Telemedicine

Agriculture Services

Agri-inputs Agri-loans

Agri-consulting and training

Reporting from Panchayat level by different departments

Computerised front offices of Panchayat

Account keeping at Panchayat



e_Empowering key departments

Wet leased IT officers/consultants on a permanent basis asDepartmental IT advisers for one-two years Re ortin to De artmental Secretar

Being paid centrally by IT/Beltron out of CB fund

Training of Government Employees Incentive/Disincentive to Government Employees

Huge Training Requirement

Anytime – anywhere e-training facilities/modules

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