Allison C. Harvey (775) 600-7746

allieharvey90@gmail.com , www.linkedin.com/in/allison-harvey

PROFESSIONAL SUMMARY

Information Technology Project Coordinator with Secret Clearance offering five years of project management experience in healthcare, state government, and military sectors. Career is supported by a Graduate Certificate in Project Management and certifications in CompTIA Network+ and Security+. Career includes applied project management tools, techniques, professional ethics, and methodologies into daily work. Proficient in Microsoft Project, Outlook, Excel, Word, Lync, and Adobe. Additional responsibilities include master scheduling, task organization, and deliverable management to include agendas, meeting minutes, timelines, risk and cost analyses, and project reports.

AREAS OF EXPERTISE

Lifecycle Project Management Microsoft Office suite Public speaking/Presentation Project Coordination/Planning

Healthcare Software Implementation Logistics Management Interpersonal Skills/Communication/Liaison Budgeting/Forecasting/Trend Analysis

TECHNICAL SKILLS

Technical Infrastructure Management Served as an Information Technology Operations Officer for the Iraq Theater of Operations;

Responsibilities include the coordination of all planning, logistics, and execution oversight; Any activities needed to provide reliable (99.97% uptime) secure voice, data and imagery communications via commercial-off-the shelf (COTS) IT hardware and software assets for a multi-national, end-user community.

Participated in the IT development plan for the Middle East region to include strategy, architecture, technology, and service delivery standards. Analyzed trends to develop short- and long-range plans designed to maintain cost effectiveness of Middle East operations. Recommended process improvements requiring movement, staff training, reports and presentations, and change management associated with system development. Maintaining quality services to a diverse group of international customers throughout the Middle East region.

Effectively managed multiple competing priorities, planned contingencies, monitored timelines, and provided guidance and leadership to teams; supported infrastructure teams and area managers throughout growth and development phases. Managed large multi-disciplinary sites engaged in the installation, operation, administration, maintenance, and security of wide area networks.

Project Management Managed a four person team through the project lifecycles to implement a Vaccine Tracking Software

system (VTrckS) into the state access portal; Communicated project issues and risks. Responsibilities include timely completion, while within budget, of all projects to support stakeholder

requirements, identify and document risks, participate in strategic planning, and process management; Organize project tasks, structure information collection activities, update project documentation.

Developed the project timeline, scope, charter, and work breakdown structure; Monitored progression, delegated tasks according to the project plan, generated project reports, managed risk assessment, and led multiple in progress meetings. Assist with conducting and documenting lessons

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learned sessions related to improvements in methodology and PMO processes. Utilize feedback to make recommendations to enhancing the methodology and processes

Healthcare System Implementation Created technical training program distributed for physical and virtual sessions to all stakeholders;

Assisted with marketing and promotion of end user trainings; Supported community-based organizations, state and federal health organizations (tribal, state, county, city), and school districts.

Managed the delivery of infrastructure, training, and enduring end user support for multiple healthcare facilities.

Supervised implementation of VTrckS software into the state access portal. Successfully linked the state’s Electronic Data Interchange (EDI) and Web Portal to enhance the immunization ordering process and procurement.

Logistics Management Served as the Logistics Manager for all of company’s inventory and assets. Performed acquisition

planning along with the program manager for logistical, technical, and financial needs of the department.

Implemented several process improvement initiatives, designed to reduce inventory management efforts and to improve the timeliness and quality of reporting activities.

Customer Service Served as the Liaison Officer between technical departments and primary customers. Managed third

party relations through negotiation, advocacy, and coordination with international and cross-departmental teams.

Experienced in a retail sales environment; enhanced customer satisfaction through marketing process improvements. Facilitated the associate training program to improve customer service and store revenue.

WORK EXPERIENCE

Nevada Army National Guard (2014-Present)IT Operations Officer, CJFLCC, Army National Guard, Baghdad, Iraq

State of Nevada-Division of Public Health (2015-2016)Software Implementation Project Coordinator, Centers for Disease Control and Prevention, Reno, NV

Reserve Officer Training Corps (2010-2014)Project Coordinator/Event Operations Officer, US Army, Reno, NV

Logistics Manager, US Army, Reno, NVTarget Corporation (2012-2013)

Sales Attendant, Sparks, NV

MILITARY EXPERIENCE

IT Operations Officer-CJFLCC, 101st Airborne Division/1st Infantry Division, Baghdad, Iraq, 2016-2017Platoon Leader-Nevada Army National Guard, 422d ESB, Reno, NV, 2012-Present

Army Cadet-Reserve Officer Training Corps, Reno, NV, 2010-2014

EDUCATION/CERTIFICATIONS

Boston University, Master of Science in Project Management, Boston, MA, Projected May 2018Boston University, Graduate Certificate in Project Management, Boston, MA, May 2016

University of Nevada Reno, Bachelor of Science in Community Health, Reno, NV, May 2014

AWARDS/DECORATIONS

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Army Achievement Medal (2)