ALL LOs Quality

8/3/2019 ALL LOs Quality

1/42


2/42

TABLE OF CONTENTS

Page

How to Use this Module.................................................................iIntroduction..................................................................................ii

Learning Outcome 1 Assess Quality of Received Materials.......1Learning Experiences/Activities...................................................2Information Sheet 1.1..................................................................3Operation Sheet 1.1.....................................................................4Operation Sheet 1.2.....................................................................5Operation Sheet 1.3 ....................................................................6Operation Sheet 1.4.....................................................................7Operation Sheet 1.5.....................................................................9Operation Sheet 1.6...................................................................12Operation Sheet 1.7...................................................................14

Operation Sheet 1.8...................................................................16

Learning Outcome 2 Assess Own Work...................................18Learning Experiences/Activities.................................................19Operation Sheet 2.1...................................................................20

Learning Outcome 3 Engage in Quality Improvements...........26Learning Experiences/Activities.................................................27Operation Sheet 3.1...................................................................28Operation Sheet 3.2...................................................................29Operation Sheet 3.3 ..................................................................30

Operation Sheet 3.4...................................................................31Operation Sheet 3.5...................................................................35


3/42

HOW TO USE THIS MODULE

Welcome to the Module Applying Quality Standards. This modulecontains training materials and activities for you to complete.

The unit of competency Apply Quality Standards contains theknowledge, skills and attitudes required for PC Operations course requiredto obtain the National Certificate (NC) level II.

You are required to go through a series of learning activities in order tocomplete each of the learning outcomes of the module. In each learningoutcome there are Information Sheets and Operation Sheets. Do theseactivities on your own.

If you have questions, dont hesitate to ask your teacher for assistance.

Recognition of Prior Learning (RPL)

You have already some basic knowledge and skills covered in thismodule because you have been working for some time; and alreadycompleted training in this area.

If you can demonstrate competence to your teacher in a particular skill,talk to your teacher so you dont have to undergo the same training again. Ifyou have a qualification or Certificate of Competency from previous trainingsshow it to him/her. If the skills you acquired are consistent with and relevant

to this module, they become part of the evidence. You can present these forRPL. If you are not sure about your competence skills, discuss this with yourteacher.

After completing this module, ask your teacher to assess yourcompetence. Result of your assessment will be recorded in your competencyprofile. All the learning activities are designed for you to complete at yourown pace.

In this module, you will find the activities for you to complete andrelevant information sheets for each learning outcome. Each learning

outcome may have more than one learning activity.

This module is prepared to help you achieve the required competency.This will be the source of information that will enable you to acquire theknowledge and skills in Applying Quality Standards independently at yourown pace with minimum supervision from your teacher.

Date:APPLYING QUALITY STANDARDS

Page#

Version No.: i


4/42

Program/Course: PC OPERATIONS NC II

Unit of Competency: APPLY QUALITY STANDARDS

Module Title: Applying Quality Standards

INTRODUCTION:

This module contains information and suggested learning activities onApplying Quality Standards. It includes application of relevant safetyprocedures and regulations, organization procedures and customerrequirements.

This module consists of three (3) learning outcomes. Each learningoutcome contains learning activities with instruction sheets. Before youfollow the instruction, read the information sheets and answer the self-check

and activities provided to assess your competence by your teacher. He/shewill check if you have acquired the knowledge necessary to perform the skillportion of the particular learning outcome.

Upon completing this module, report to your teacher for assessment. Ifyou pass the assessment, you will be given a certificate of completion.

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the students should be able to:

LO1 Assess quality of received materials

LO2 Assess own work

LO3 Engage in quality improvement

ASSESSMENT CRITERIA

Refer to assessment criteria of learning outcomes 1-3 of this module.

PREREQUISITES

None

Date:APPLYING QUALITY STANDARDS

Page#

Version No.: ii


5/42




Learning Outcome 1: Assess quality of received materials

Assessment Criteria

1. Work instruction is clearly understood and is carried out inaccordance with standard operating procedures2. Received materials are checked against workplacestandards and specification3. Faulty materials related to work are identified and isolated

4. Faults and any identified causes are recorded and orreported to the supervisor concerned in accordance with standard operatingprocedures or workplace procedures5. Faulty materials are replaced in accordance with workplaceprocedures

References

1. Online.[URL] http://www.sreb.org. Accessed: February 20, 2008.

2. Online. [URL] http://www.cs.trinity.edu/About/The_Facilities/lab_rules.cgi. Accessed: February 21, 2008.

3. Online. [URL] http://www.ieor.berkeley.edu./Labs/labRules.htm.Accessed: February 21, 2008.

4. Online. [URL] http://exchanges.state.gov/forum/journal/bus9activities.htm#c. Accessed: May 1, 2008.

5. Online. [URL] http://www.spsc.org. Accessed: May 1, 2008.

6. Online. [URL] http://web.missouri.edu/~jourvs/rtcodes.html.Accessed: May 1, 2008.

7. Online. [URL] http://cjnetworks.com/~cgrandy/chesm. Accessed:May 6, 2008.

8. Online. [URL] http://www.isogroup.iserv.net/14000.html. Accessed:May 7, 2008.

Date: LO 1. ASSESS QUALITY OF RECEIVED MATERIALSPage#

Version No.: APPLYING QUALITY STANDARDS 1
http://www.sreb.org/http://www.cs.trinity.edu/About/The_Facilities/%20lab_rules.cgihttp://www.cs.trinity.edu/About/The_Facilities/%20lab_rules.cgihttp://www.ieor.berkeley.edu./Labs/labRules.htmhttp://exchanges.state.gov/forum/journal/%20bus9activities.htm#chttp://exchanges.state.gov/forum/journal/%20bus9activities.htm#chttp://www.spsc.org/http://web.missouri.edu/~jourvs/rtcodes.htmlhttp://cjnetworks.com/~cgrandy/chesmhttp://www.isogroup.iserv.net/14000.htmlhttp://www.sreb.org/http://www.cs.trinity.edu/About/The_Facilities/%20lab_rules.cgihttp://www.cs.trinity.edu/About/The_Facilities/%20lab_rules.cgihttp://www.ieor.berkeley.edu./Labs/labRules.htmhttp://exchanges.state.gov/forum/journal/%20bus9activities.htm#chttp://exchanges.state.gov/forum/journal/%20bus9activities.htm#chttp://www.spsc.org/http://web.missouri.edu/~jourvs/rtcodes.htmlhttp://cjnetworks.com/~cgrandy/chesmhttp://www.isogroup.iserv.net/14000.html


6/42

LEARNING EXPERIENCES/ACTIVITIES

Learning Outcome1: Assess quality of received materials

Learning Activities Special Instructions




7/42

1. Read and analyzethe followingOperation Sheets:

1.1. Workplace StandardOperating Procedures

1.2. Computer LaboratoryPolicies and Procedures

1.3. Policies and Procedures inUsing your Computer

2. Accomplish the followingOperation Sheets:

1.4. Checklist in assessingquality

of received materials1.5. Memorandum Receipt1.6. Inventory Form

Follow the instructions carefully ineach information and operation

sheet

INFORMATION SHEET 1.1

APPLYING QUALITY STANDARDS




8/42

Quality standards if attained meet the needs and interests ofclients and enable them to realize their rights.

What DepEd is doing to set standards?

1. DepEd developed Competency-Based Curriculum, ContextualLearning Matrix and Instructional Modules based on TESDATraining Regulations

2. Students are encouraged to have 80% grade and above inTechnical-vocational subjects

OPERATION SHEET 1.1

WORKPLACE STANDARD OPERATING PROCEDURES



Settingtechnologystandards anddesigningways to assessall studentstechnologicalcompetency

are necessary.

The standardsshould befocused onidentifyingtechnologyskills thatstudents needfor school andthe workplace.

Technology standards for

students taking up PC Operation isbased on passing the NationalCertificate II (PC Operation NC II) givenby the TESDA.

The students are encouraged tolevel themselves on the standards setby DepEd and TESDA.

Quality standards give teachersand schools a framework for planningtechnology-based activities that notonly support instruction but alsoimprove students technology skills.

The standards cover sixcategories:basic operations and conceptssocial, ethical and human issuestechnology productivity toolstechnology communication tools

technology research toolsTechnology problem-solving anddecision-making tools


9/42

1. Use the computers for academic purposes only. Use only thecomputer assigned to you.

2. All equipment must be used in a manner consistent with the school

policies and copyright laws. Misuse of either may result indisciplinary action and possible fines.

3. Do not interchange the hardware components of your computer withothers computer.

4. Check and test the computer units in the laboratory. List down thematerials that are functional and non-functional.

5. Maintain the materials/equipment/tools in the computer laboratory.Help maintain the computer units and their accessories. Report theproblems that you may encounter when using your computer. Replacefaulty computer parts.

6. Follow computer laboratory rules. (Learn to follow set of computerlaboratory rules before, during and after using your computer to ensureits maintenance).7. Always refer to the rubrics when assessing your outputs. (See rubricsin LO2).

OPERATION SHEET 1.2

COMPUTER LABORATORY POLICIES AND PROCEDURES




10/42

1. The laboratory is open between 8:00am and 5:00pm, Monday to

Friday. The non-ICT teachers may request for special schedule two

days before their classes in order to be accommodated in the

laboratory. Maximize your regular PC Operation schedules.

2. All computer users must sign in the logbook provided at the

laboratory. This information is used to track laboratory usage and

determine when additional equipment is needed.

3. Wear your school Identification Card (ID) at all times when using the

computer equipment.

4. Most students are in the laboratory to work. Refrain from noise and

disruptive behavior.

5. Put your things/bags in your locker/cabinet or designated place.

6. Do not take foods and beverages in the laboratory - spillages on

computer equipment can be disastrous. Treat the equipment as

your own.

7. Maintain cleanliness and orderliness. Return the chairs to their

proper places before leaving the laboratory.

8. Logout when you leave the laboratory.

9. Lab staff may instruct anyone violating the rules to leave the

laboratory.

OPERATION SHEET 1.3




11/42

POLICIES AND PROCEDURES IN USING YOUR COMPUTER

1. Always scan your diskettes/flash drive before opening them. Report

any strange messages on the computer. These messages may

indicate virus infection.

2. Always save your work and make a backup of your work.

3. Do not install any software on the computers without permission. It

will be deleted immediately and without notification.

4. Do not change any of the software settings used on the computers.

These include things such as start-up files, terminal settings,

network configurations.

5. Do not attempt to add, disconnect, attach, borrow and/or remove

any hardware components to/from the computers.

6. Do not personalize your computer by

installing screen savers

changing the desktop background

changing video and audio settings

adding, changing or moving icons on the desktop.

7. Report to the teacher any problem about your computer for

immediate action.

Note: The teacher may add rules applicable to his/her class and to thecomputer laboratory. These rules may be posted in the laboratory to guide thestudents accordingly.

OPERATION SHEET 1.4




12/42

QUALITY CHECKING PROCEDURES

ASSESSING QUALITY OF RECEIVED MATERIALS

Directions: Use this checklist when assessing quality of receivedmaterials for the shop.

Sample Form:

Qty Unit Description Unit Price Amount(Check

orwrongmark)

Remarks(Received/Rejected)

Received/Checked by:

_____________________________




13/42

SAMPLE OF ACCOMPLISHED CHECKLIST IN ASSESSINGQUALITY OF RECEIVED MATERIALS

Directions: Use this checklist when assessing the quality receivedmaterials for the shop.

Qty Unit Description Unit Price Amount(Check

orwrongmark)

Remarks(Received/Rejected)

3 reamsletter size

bond paper P 140.00 P 420.00 X

Inaccurate-Delivered A4,Rejected/returned to thesupplier

2 pcs EpsonRibbon Refill

P 35.00 P 70.00 Accurate-received

Received/Checked by:

_____________________________




14/42

OPERATION SHEET 1.5QUALITY CHECKING PROCEDURES

USING A MEMORANDUM RECEIPT

Memorandum Receipt is a document which reflects the equipment ormaterial received by a personnel/student in the computer laboratory. Itincludes the date received, the specification of the received material,name/signature of the recipient and the name/signature of issuing officer.

Directions: The teacher introduces a sample memorandum receiptand let students fill it out. The teacher also explains when and how to useit.

Sample Form 1:

MEMORANDUM RECEIPT FOR EQUIPMENT SEMI-EXPENDABLEAND NON-EXPENDABLE PROPERTY

________________________ Date

I acknowledge to have received from the ICT Teacher,___________________________, the following property/ies for whichI am responsible, subject to the provisions of the Accounting Lawand which will be used in the _______________________ (school).

Instructions: This form shall be prepared in duplicate. Always draw aheavy diagonal line along the first line in blank immediatelyafter the last item. A similar line diagonally from the horizonline to the last blank line. At the bottom of this form, afterboth copies are properly signed by the receiving officer theoriginal copy should be kept by the accountable teacher/officer and the duplicate by the receiving person.

Received by: __________________________________Student



Quantity

Unit Description DateAcquired

UnitValue

TotalValue


15/42

Issued by: __________________________________ICT Teacher

Sample Form 2:

Computer LaboratoryMemorandum Receipt

___________________________

Date

TO: ____________________________(Name of Student)

Year & Section: _________________

Specification of Equipment:

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________

Received by:

_______________________________________Signature Over Printed Name of Student

Issued by:

___________________________________________Signature Over Printed Name of ICT Teacher




16/42

QUALITY CHECKING PROCEDURES

SAMPLE OF ACCOMPLISHED MEMORANDUM RECEIPT

Computer LaboratoryMEMORANDUM RECEIPT

February 21, 2008 Date

TO: Chester B. RamosYear and Section: IV- Cheerful

Specification of Equipment:

1 laptop Intel Pentium M Processor 760 (2GHZ)1 mouse

1 scanner

Received by:

CHESTER B. RAMOS Student

Issued by:

NOVELINE C. TACATAICT Teacher




17/42

OPERATION SHEET 1.6

FAULT IDENTIFICATION AND REPORTING

USING AN INVENTORY FORM

Inventory Form is a sheet which contains the lists of equipment,tools and materials inside the computer laboratory. It is used to recordreports on the status (faulty/functional/replaced) equipment, tools andmaterials in the computer laboratory.

Directions: The teacher introduces a sample inventory form and letstudents fill it out. The teacher also explains when and how to use it.

Sample Inventory Form:

Computer LaboratoryANNUAL INVENTORY FORM

Equipment/Materials

DateReceived/

Purchased

DonorStatus

(Functional

or Non-Functional)

Remarks

Prepared by: Inspected by:

_______________________ _________________________

Student ICT Teacher




18/42

SAMPLE OF ACCOMPLISHED ANNUAL INVENTORY FORM

Computer Laboratory

ANNUAL INVENTORY FORM

List ofTools/

Equipment/Materials

DateReceived/Purchased

DonorStatus

(Functional orNon-Functional)

Remarks

1 monitor 2/22/2008 DTI Functional1 CPU 2/22/2008 DTI Functional1 AVR 2/22/2008 DTI Functional1 mouse 2/22/2008 DTI Functional1 scanner 2/22/2008 DTI Functional1 printer 2/22/2008 DTI Functional1 stapler 2/22/2008 DTI Functional1 refill ink 2/22/2008 DTI Functional1 web

camera

2/22/2008 DTI Functional

1 flash drive 2/22/2008 DTI Functional

Prepared by: Inspected by:

CHESTER B. RAMOS NOVELINE C. TACATAStudent Teacher




19/42

OPERATION SHEET 1.7

WEEKLY INVENTORY REPORT

Directions: This worksheet must be accomplished by all students entering/usingthe computers for monitoring and immediate action.

Computer LaboratoryWEEKLY INVENTORY REPORT

Name of Student: ___________________________Year and Section: ___________________________

Date ComputerNumber

Input/OutputDevices

Status(Functional/

Faulty/Replaced

Remarks

Reported by: Reported to:

_______________________ _________________________

Name of Student Name of Teacher

Report Forwarded to:

_______________________________ Name of Principal




20/42

SAMPLE OF ACCOMPLISHED WEEKLY INVENTORY FORM

Computer LaboratoryWEEKLY INVENTORY REPORT

Name of Student: _______________________________Year and Section: _______________________________

Date ComputerNumber

Input/OutputDevices

Status(Functional/

Faulty/Replaced

Remarks

6-10-08 O3 Monitor FunctionalMouse Non-FunctionalAVR FunctionalPrinter Functional

Scanner Non-FunctionalCPU Functional


CHESTER B. RAMOS NOVELINE C. TACATA Name of Student Name of Teacher

Report Forwarded to:

ORLANDO E. MANUEL, Ph. D.

Name of Principal




21/42

OPERATION SHEET 1.8

WEEKLY REPORT FORM

Directions: The teacher introduces a sample report form and letstudents fill it out. The teacher also explains when and how to use it.

Report Form is a sheet which is used to record reports on thestatus (faulty/functional/replaced) equipment, tools and materials in the

computer laboratory.

Sample Report Form:

Computer LaboratoryWEEKLY REPORT FORM

Date ComputerNumber

Input/OutputDevices

Status(Functional

/Faulty/Replaced

Remarks


________________________ ________________________ Student Teacher

ACTION:

Forward Report to the Head Teacher/Principal




22/42

Request for Funding

Purchase needed tools/equipment/materials

Repair/Replace

SAMPLE OF ACCOMPLISHED WEEKLY REPORT FORM

Computer Laboratory

WEEKLY REPORT FORM

Quantity List of Tools/Equipment/Materials

Faulty Functional Replaced

1 monitor / Requestreplacement

1 CPU /1 AVR /3 mouse / /1 scanner /2 printer /

1 stapler / /1 CD ROM / Requestreplacement

1 keyboard /1 flash drive /


Student Teacher

Noted by:

________________________________

Principal

ACTION:

Request for Funding

Purchase needed tools/equipment/materials

Repair/Replace




23/42




24/42




Learning Outcome 2: Assess own work

Assessment Criteria

1. Documentation relative to quality within theschool/institution is identified and used.2. Completed work is checked against workplace standardsrelevant to the task undertaken.3. Information on the quality and other indicators ofproduction performance are recorded in accordance with

workplace procedures.4. In cases of deviations from specific quality standards,causes are documented and reported in accordance with theworkplaces standards operating procedures.

References:






6. Online. [URL] http://web.missouri.edu/~jourvs/rtcodes.html. Accessed:

May 1, 2008.

7. Online. [URL] http://cjnetworks.com/~cgrandy/chesm. Accessed: May 6,2008.

8. Online. [URL] http://www.isogroup.iserv.net/14000.html. Accessed: May7, 2008.

Date: LO 2. ASSESS OWN WORKPage#

Version No.: ASSESSING OWN WORK 20


25/42


Learning Outcome2: Assess own work





26/42

Read operation sheet onAssessment Tools/ Rubrics/Quality Indicators

Use assessment tools in checkingcompleted work.

OPERATION SHEET 2.1

USING ASSESSMENT TOOLS

RUBRIC 1




27/42

Directions: This rubric will be used in Module 1 PC Operation: WordProcessing Application

Tool for Assessing Word Application Output

Criteria

Over-all page make-up

Effects, background, colors, and graphicsenhance the information presented

Appropriate size, format and layout, design anduniformity with the theme and content

20%

Balance

Ease and comfort in looking/reading theoutput

Readable and appealing to the reader

Use of font to create a personality for thepresentation

Choice of margins, line, spacing and linking

20%

Consistency

Selection of font style, size, formats of titles andSpacing

10%

Accuracy/Mechanics

Mastery of conventions (spelling,

punctuation, capitalization, paragraphing)

10%

Integration of Technology

Effectively used the word application, insertedgraphics, scanned pictures, surfed the netfor needed data, used Encarta and usedother functions of the computer to makethe output excellent

20%

Cooperation/Teamwork

Clear evidence of teamwork. Team members

shared the work load

20%

Total

RUBRIC 2

Directions: This rubric will be used in Module 2 of PC Operation:Operating a Spreadsheet Application.




28/42

Tool for Assessing Spreadsheet Output

CriteriaA. Accuracy

1. Correctness of entries

2. Use of appropriate form

30%

30%

B. Non-Linear Technology(Use of Hyperlinks to other sources of InformationTechnology)

20%

C. Oral Presentation

20%

Total 100%

RUBRIC 3

Directions: This rubric will be used in Module 3 of PC Operation:Operation of a Presentation Package.

Tool for Assessing a Multi-media Presentation




29/42

CriteriaA. Content and Relevance

1. Grammatical Composition2. Relevance to the topic being presented

20%20%

B. Unity in Structure1. Graphics/Tables/Pictures2. Effects (action/motion/sounds/transition3. Slide Design4. Slide Layout

5%5%5%5%

C. Non-Linear Technology(Use of Hyperlinks to other sources of InformationTechnology)1. User-friendly2. Interactive

10%10%

D. Oral Presentation 20%

Total 100%

QUALITY STANDARDS/INDICATORS

SAMPLE ASSESSMENT FORMS TO BE USED BY TEACHER

OBSERVATION CHECKLIST:




30/42

Studentsname:

Teachersname:

Assessment

CenterCompetency

standards

Unit ofcompetency:

Instructions for the teacher:

1. Observe the student

2. Describe the assessment activity and the date on which it was

undertaken.3. Place a tick in the box to show that the student completed each aspect

of the activity to the standard expected in the enterprise.

4. Complete the feedback sections of the form.

Date of observation

Description ofassessment activity

Location of assessmentactivity

The student.

LO 1.

If yes, tick the box

1.1. a.

1.2. b.

1.3. c.

1.4. d.

1.5. e.

Did the students overall performance meet thestandard?

Yes No

Feedback to student:

Teachers signature: Date:

OBSERVATION AND QUESTIONING CHECKLIST:




31/42

Studentsname:

Teachersname:

Assessment

CenterCompetency

standards

Unit ofcompetency:

Instructions for the teacher:

1. Observe the candidate [insert description of activity being observed].

2. Describe the assessment activity and the date on which it was

undertaken.3. Place a tick in the box to show that the candidate completed each

aspect of the activity to the standard expected in the enterprise.

4. Ask the candidate a selection of the questions from the attached list toconfirm his/her underpinning knowledge

5. Place a tick in the box to show that the candidate answered thequestions correctly.

6. Complete the feedback sections of the form.

Date of observation

Description of

assessment activity

Location of assessmentactivity

The candidate. If yes, tick the box

Obtain and carryout instruction

Check materials against workplace standardsand specifications

Identify faulty materials

Record faults and identifies causes of faultsrelated to work

Replace faulty materials

Did the students overall performance meet thestandard?

Yes No




32/42

WRITTEN REPORT:

Students name:

Teachers name:

AssessmentCenter

Competencystandards

Unit ofcompetency:

Date

Use the checklist below as a basis for judging whether the

candidates report meets the required competencystandards.

The students report. If yes, tick the box

Overall did the candidates report meet thestandard?

Yes No

Comments:

Studentssignature:

Date:

Teacherssignature:

Date:




33/42




Learning Outcome 3: Engage in quality improvement

Assessment Criteria

1. Process improvement procedures are implemented in relation toworkplace assignment.2. Work is carried out in accordance with process improvementprocedures.3. Performance of operation or quality of product of service to ensure

customer satisfaction is monitored.

References:






6. Online. [URL] http://web.missouri.edu/~jourvs/rtcodes.html. Accessed:May 1, 2008.

7. Online. [URL] http://cjnetworks.com/~cgrandy/chesm. Accessed: May 6,2008.

8. Online. [URL] http://www.isogroup.iserv.net/14000.html. Accessed: May7, 2008.

Date: LO 3. ENGAGE IN QUALITY IMPROVEMENTPage#

Version No.: ENGAGING IN QUALITY IMPROVEMENT 29


34/42


Learning Outcome3: Engage in quality improvement


Read and analyze the OperationSheets on the following:

Workflow- Students Output- Computer Maintenance

Safety and EnvironmentAspects of ProductionProcesses

Computer LaboratoryManagement

Follow procedures to ensurequality outputs.

Observe protocol




35/42

OPERATION SHEET 3.1

ENGAGE IN QUALITY IMPROVEMENT

Quality Improvement Processes

Work Flow

Students Outputs



Step 1

Listencarefully and

followinstructions

given byyour teacher

Step 2

Encode thegiven work,

alwaysfollow the

given format

Step

3

Saveyour w

ork.

Always

ha vea

back-upc

opy

Step

4

E

dit/proof re

ad

yourwork

beforepri n

ting

Step5

CheckPageSetupPrintPreviewPrintyourwork

Step6

Submityourworktoyourteacherforassessment(usetherubricsin

LO2)Note:

Dont forget toask the

assistance ofyour teacher if

you can notfollow any of thegiven steps toensure quality

output


36/42

OPERATION SHEET 3.2

ENGAGE IN QUALITY IMPROVEMENT

Quality Improvement Processes

Work Flow

Computer Maintenance



Step 1

Checkcomputersystem

accordinglywhichcorresponds

tospecification

andrequirement

s

Step 2

SubmitDaily/Weekly

Inventory

Report tothe teacherand forward

it to theprincipal

Step

3

Ifthere

ar efaultyto

ols/

equipm

ent/materials,

requestfo

rimmediate

actionfrom

the

teac

her/principal

Re

questf u

nd

(Possible

sources:

PTCE

A/Co

mmunity

Link

ages/M

OOE)

Step4Repair/Replacefaultytools,

equipmentRemember:NecessarymaterialsforensuringworkdeliveryareconformedtothetaskPropertools,equipmentandtestingdevicesformaintenancepurposesareobtainedandcheckedagainstcorrectoperationandsafety

ALWAYSREMEMBER:Safety and

environmentaspects ofproduction

processes andOccupationalHealth and

SafetyProcedures (OHS)


37/42

OPERATION SHEET 3.3

Directions: This form can be used by the teacher in requesting theneeded assistance in the computer laboratory.

Computer Laboratory

Requisition FormQuantity Specifications Quotation

Requested by: _______________________________ Name of Teacher

Recommending Approval:________________________________

Head Teacher

Approved by:________________________________

Name of PrincipalSource of Fund:

Computer Laboratory FeePTCACommunity Linkages (Sponsor)MOOE




38/42

OPERATION SHEET N0. 3.4

SAFETY AND ENVIRONMENT ASPECTS OF PRODUCTION PROCESSES

3.4.1. Windows is not working properly

Windows contains files that can sometimes become damaged orcorrupted. When this happens, it will cause problemsin your computer.

Possible reasons are:

The computer is not properly shut down by the last user

There was a sudden shutdown caused by an inconsistent supply

of electricity

A computer hardware such as video card is not compatible withwindows or software or driver for that device is malfunctioning

A software threats may pose another risk

Tripping- unorganized wires and cords

Power overloads-plugging in so many appliances in the sameoutlet at the same time, wires could become so hot that cancause fire

Physical injuries, resulting to poor sitting posture, poor typingtechniques, working long hours without breaks

Overheating




39/42

3.4.2. Computing safety

Always follow steps in proper shutting down a computer.

See to it that you checked and unplugged power cord to walloutlet.

Use surge protectors or UPS (Uninterruptible Power Supply) if youhave inconsistent supply of electricity. These will help if theres apower failure. UPS can give you much enough time to save andshut down properly your computer.

Organize and lay out wires and add some cable wrap, cable turtleor a wire loom which lets you bundle all your cords into one neatspot.

Know the maximum amperes of electricity safely. Dont plug somany appliances into same outlet at the same time

Keep your computer in a clean well-ventilated area.

Dont block the air vents on your monitor by piling papers orbooks on top of it.

Most fans are on the back of the computer, so position thecomputer a few inches from the wall.

Open the computer case once or twice a year and use a computer

vacuum or can of compressed air to clean out build up dust anddebris.



Safety iseverybodys

business


40/42

3.4.3. How to protect your computer

You should protect your computer from the following:

1. Temperature Extremes computers need to be in a well-ventilatedplace, not in a place that is too cold or too hot.

2. Fire It is good to have fire-extinguishing equipment near yourcomputer. Computers do not often survives fires. If the flamesdont cause your systems case and circuit boards to burn, the heatmight melt your hard disk drives and all the other components inplace.

3. Smoke do not allow smoking in your computer room. Smoke can bevery damaging to your computer equipment. It may damage theheads of magnetic disks, optical disks and tape drives.

4. Dust Keep your computer room dust free. Dust can collect on theheads of magnetic disks tape drives, optical drives. It will slowlydestroy both the recording head and the media.

5. Earthquake Avoid placing computers on any high surfaces forexample, on top of filing cabinet. Do not place heavy objects like

bookcase or shelves near computers because they might fall on thecomputer.

6. Bugs Sometimes insects and other kinds of bugs find their way intocomputers. Spider webs inside computers collect dust. Oldercomputers which had horizontal desktop cases were notorious froattracting mice inside the case.

7. Humidity Keep the relative humidity of your computer room above20%. However, if the computer room is humid, you mayexperience consideration on the computers circuitry, which candamage the electrical circuits.

8. Food and drinks One of the frequent causes of damage is accidentallyspilling beverages or liquids on a laptop or keyboard. Keep foodand drink away from the computer.




41/42

How to protect your computer from:

9. Water Do not keep your computer in an area that is prone to flooding.Water can destroy your computer. The primary danger is anelectrical short which can happen if water goes into the circuitboard of your computer.

10. Theft Secure your computer from thieves. Many computers arerelatively small and valuable; they can easily be stolen and sold.

11. Power Outrages Computers are also vulnerable to power interruptionand power outages. Power interruption can damage your harddrive and power outages can result in loss of data or damage tofiles.




42/42

OPERATION SHEET 3.5

COMPUTER LABORATORY MANAGEMENT

Organizational Chart

Principal

Head Teacher

ICT Coordinator

PC OperationTeacher

PC OperationTeacher

Students

PTCEA/CommunityLinkages/Sponsors

ALL LOs Quality

Documents

Transcript of ALL LOs Quality