All about Damar's travel consultancy apprenticeships
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1 Damar Training’s Travel Apprenticeships
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Transcript of All about Damar's travel consultancy apprenticeships
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Damar Training’s
Travel Apprenticeships
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Introduction to Damar
Who are Damar? Damar Training is a long-established apprenticeship provider delivering on-site training on a national basis. We have worked with thousands of apprentices and many of the country’s leading employers.
What apprenticeships do we offer?Business Administration and Medical AdministrationCustomer ServiceAccountancyLegal ManagementTravel
Today’s webinar representativesAlex Barker & Rachel Daley
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What we will be discussing today…
• An overview of apprenticeships• Levels and Grading• Progression• Career opportunities
Please note that you are muted. To ask us questions, hover over the panel at the bottom of the screen and click on the chat function. You can ask us questions throughout the webinar and we will try our best to answer them at the end. This presentation will be emailed to you so you don’t have to worry
about writing everything down.
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Introduction to Apprenticeships
Being an apprentice means that you will not only have a job. You will also be gaining recognised qualifications and essential skills whilst you are working and earning a wage.There are three types of apprenticeships:
• Intermediate Apprenticeships• Advanced Apprenticeships• Higher Apprenticeships
The current minimum salary for an apprentice is £3.40 per hour and they are expected to work a minimum of 30 hours per week.
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Travel Consultant Apprenticeships
OverviewTravel consultants have a highly responsible role as they provide outstanding customer service, delivering a range of often complex travel arrangements, accommodation bookings and ancillary services which help to ensure their travellers have successful journeys. They ensure that time spent at their destination is positive and exceeds their expectations. Usually travel consultants specialise in either ‘corporate’ or ‘leisure’ travel. However, our employers agree that the essential knowledge, skills and behaviours gained from our apprenticeships are transferable across the industry.
How are they delivered?These apprenticeships are delivered via regular 1:1 tutorials in the workplace, webinars and internal training from the company. You will also be supported by online and paper-based training material.
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Advanced (Level 3) Travel Consultant ApprenticeshipThe Travel Consultant Apprenticeship has been set at Level 3 and will take 12-24 months to complete depending on the individuals prior qualification level. The qualification covers a range of different areas including Geography, Travel Information, Industry Practice and Customer Service. Throughout the duration of your apprenticeship, you will need to show that you are becoming a competent travel consultant. You will do this via a range of methods, knowledge, understanding, skills and behaviours. The qualification has three key areas of assessment:– Knowledge test - 55%– My journey - 0% – Professional discussion - 45%
Travel Consultant Apprenticeships
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Grading and Progression
Grading
The apprenticeship includes Pass, Merit and Distinction grades with the final grade based on performance across the knowledge test and the professional discussion independent end assessment activities. The apprentice must successfully complete ‘My Journey’ and achieve at least a pass in each of the two other independent end assessment components to successfully complete the apprenticeship. Apprentices will be awarded a final grade based on the weighted average of the knowledge test and professional discussion independent end assessment components. There is no maximum period for the independent end assessment components other than as prescribed by the validity of the apprenticeship standard approval.
Career progression
Individuals that successfully achieve the travel consultant apprenticeship standard will be well placed to progress within the industry into leadership or specialist travel roles and also onto a higher level of training or management apprenticeship.
